Pets Plus is a locally owned family business that's been open since 1983. They have a very…read moreexperienced, friendly staff, and even a convienient drive-thru! They sell live animals, and the supplies for them. Shop local!!

I could not say enough good things about this place!!!!! My boyfriend and I have bought both of our…read morebunnies from here, and we love to get our frozen/thawed rats from here as well! We love their selection and all of their amazing kindness! Everyone is always so happy to help and answer all of our questions. They are very very informative and want to help!!!!!! Also, if you are a snake lover.... Talk to Karen! She is a snake breeder and has so many ball pythons but also other snakes and crested geckos! All of the snakes in the store are awesome too and she knows everything snakes related!! Our fav spot even to come if we are bored lol! The animals here are loved and definitely cared for. 1000000/10!!!!!! - Ashar and Kamryn

I took my dog to the grooming salon in December with his vaccinations that were done only three…read moredays prior in Dec 2024. He was groomed and the gal did a great job. Since it went so well I made another appointment. When I got there they said they didn't have his vaccinations on file. I explained that he was here four months ago and I left the paperwork. They apologized and I had my daughter run to the house and send me a pic of them. They then said they don't take handwritten vet notes. They didn't say that in December. She looked again and said she didn't notice which vet it was and that she does take handwritten notes from my vet only. Once that was settled she looked at my paperwork again and said since there wasn't an expiration date on the vaccines she couldn't groom my dog. She said that she had no way of knowing whether the rabies shot was a one year or three year shot. I tried to explain to her that it should really matter since these were way under one year old. She refused to budge on the matter. She called a manager and the only one available was one from the warehouse who had no idea about grooming and vaccinations. He refused to allow her to let my dog get groomed. So, after about 30 minutes, I left with my shaggy dog. Such a sad experience when a little common sense could have helped. In my opinion she didn't want to groom another dog. Mine is a small Yorkie who just needed a haircut.

Took my dog in for a grooming and was told they only have two people that are able to use scissors,…read moreI've recently moved here from Colorado and never heard such a thing. Why are you in business if your groomers can't perform the job your hiring them for!! Just sell high priced stuff then and get out of the business of grooming. What a joke this place is! I now appreciate the people we had in Colorado, everyone there had and can use all the tools of the trade. YOUR A JOKE, please close your grooming area and make it a petting section! Total let down!!!

I love this place!! Great place to see all types of animals,…read moreand also buy one that you like. The employees here are amazing and sweet, I would love to work here and join this amazing place. The owner is so amazing. I have bought amazing babies from this place and I'll never stop coming back. Mikki is such a beautiful and goofy bird. Mikki is so lucky to have such a wonderful owner. I recommend this place to everybody. Thank you!!

I love the wild prairie dogs where I live in North Lubbock. Today I was outside and I saw a white…read morepickup with the words "Lubbock Prairie Dog Department" logo on the side of the door. I saw a man laying down flat, he appeared dead or injured. I went over to see if he needed help. He jumped up and yelled out to me. I couldn't hear him so he drove over to me. The white pickup truck had a water tank in back with a hose. He had a cage in the front seat. I thought he was poisoning them. He stated that he was flushing them out to catch the babies. I told him that the babies need their mother. He said "not anymore" He said that he sells them to Walter's world of Pets.I told him Walter's was the worse. I told him that this was illegal and asked for his name but he refused to give it. I went back to get my cell phone to get pictures but he took off before I could get back. I called animal services, texas parks and wildlife rangers, as well as the police to make a report. I also called Walter's and asked where they buy their prairie dogs and the guy on the phone answered trappers. When I went on my speel, a lady grabbed the phone out of his hand and stated "we buy them from a mating facility" the first store clerk had already told me the truth. So if you own a prairie dog, think about how it was stolen from it's mother right out of nature. Walter's is a horrible place. Wildlife deserves to be free.

Every time I visit the there's a different cashier and they have a different attitude. Every time…read moreI go in there I go look for the bully sticks, which are not in correct Ben and I get charged a different price every time I'm always arguing of what they charged me and I always look for a discount in my email and they always tell me that nothing applies and when I get home, I find one that does apply but it's too late to use it. I'm not gonna go to that store on 34th and slide no more because I don't feel it's professional enough. I asked for a discount and she told me she could not give me one but previously I was given one I'm gonna go back to the one on 82nd only because I feel they care and they're more concerning of how happy they want you to walk out the door. I asked to speak to a manager and they told me there was one that was not available at the time.

Great store and great service. Team members are always available, knowledgeable and helpful. The…read morestore is clean and inviting.

I parked here by accident. Visiting for the week from out of town. First time ever in Lubbock…read more There is a towing sign on the wall of the building but one would assume it applies to the length of the buildings (Brûlée Bakery is next door which is where I was for a couple of hours). I did not even see this sign when I parked but noted it afterwards. What I did see is a sign made for the shop in front of the parking space directly next to mine that is for time limited parking. If you are looking to make sure you aren't in the wrong spot that flags your attention and you think you're fine. If you happen to notice the sign on the wall you still think you're ok because you are patronizing that shopping center. When I was getting ready to leave the bakery I was on my phone sitting in my car in order to finish my conversation before I started driving. A nice lady stopped at my car and signaled for me to roll down my window. She said "just so you know, they normally tow people." As if I was lucky my car was still there. I sweetly smiled and said I was from out of town and wouldn't be back. By this I mean I will never darken their doors. I was going to go in once my call was done just to see what they had before I left. My mom's dog is spoiled rotten by the whole family and I might have spent too much money there. It has happened once or twice as he is the sweetest Malshi ever created. Now? No. If this is truly only their parking, I am sure the owner gets tired of people parking there. But I am a complete stranger to your city, and I do not feel welcome by your establishment at all now. Not to Lubbock and not to your pet store. It felt elitist and hair trigger punitive for a simple misunderstanding. I know I'm not the only person to interpret the signage this way, even for people who live here. What I learned quickly about parking in Lubbock is that there are many places you have to hunt for it. As long as I saw I was ok to park in the lot or shopping center of my destination I had to park and walk quite a bit. How about you as an owner get better signage? And what a way to welcome someone to your town - can you imagine if I were towed and had to go through the expensive and complicated process of figuring all that out? I looked at the city this week in context of if this is a place I would live, and if so what places what I frequent. I can tell you 100% this is not one of them. I believe in kindness and giving someone the benefit of the doubt. They obviously do not reciprocate this ideal if they "typically tow people". This is only the second negative review I have left on Yelp to my recollection. Obviously they do something right because they get good reviews from patrons. It may be unfair because I didn't go in, but so is towing people because you can't get your signage to make sense. Would give zero stars for their attitude but I did enjoy the parking.

Merlin's is wonderful! Visited with my dog for the first time today and could not have left more…read morehappy with how kind the staff are. My dog was a bit shy, even skittish when she first arrived, but after sampling some delicious treats she was quickly comfortable and happy! We purchased a bag of homemade dog treats that are all natural, organic, non-GMO, and almond beef liver flavored. They do a Paw Power happy hour on Thursdays and Fridays from 4-6 pm with treats for pets and humans and have a rewards program. Today we received 10% off our purchase when we joined and we can't wait to go back!

Love this fish store. Great costumer service if he doesn't have it he will do his best to get it…read morefor you at the best price. Nice freshwater and saltwater selection

Jason the store owner has always gone above and beyond for his customers. His tenacity and care to…read morebring people into the saltwater hobby is what sets him apart from the others. Always has fair prices and great looking live stock! Worth giving him a call if your looking to get into the hobby or add livestock /or equipment

This company is phenomenal. I love that I'm able to communicate directly with the people who put so…read moremuch love into making my dogs and cats food! My elderly dog has never been in better health. She eats the Salmon formula and gets joint reliver, CBD oil and treats from PetWants! I highly recommend them and couldn't say enough amazing things.

Excellent dog food without the fillers. They delivered free in Lubbock. Cost wise is less than…read morewhat we were buying. Highly recommended pet food!!!!