We use to see Dr. Maggie Phillips who was ABSOLUTELY amazing. (The front desk staff + techs are…read morealways great though, VERY kind) but since Dr. Philips has left, I have not been very impressed with the other DVMs we've seen. Not to mention the RIDICULOUS prices. I swear it gets more expensive every visit. $550 for my dog's regular annual visit, which didn't include some vaccines (that are every 3 years). Mind you she is a healthy, normally aging dog. However, Dr. Vaughan in particular has been the worst I've experienced so far. Not concerned with anything whatsoever. Seemed almost annoyed with issues I brought up and gave me blow-off answers/solutions. Unfortunately will be looking for a new clinic.

We miss Maggie Phillips. This place upcharges up the wazoo. The receptionist and vet techs are…read morewonderful. Brent Koonce's bedside manner leaves a bit to be desired. He is more concerned with fear mongering and running unnecessary tests than for the animals he's treating. We will be looking for another vet. Very disappointing. It's clear they aren't satisfied with billing for a regular visit. The name of the game here is run as many tests as possible so they can pad their wallet.

I have been taking my pets here for over twenty years. I must admit that when it sold to new…read moreowners Dr. Rene and Sonya Lavergne, I was a little worried. The previous owner, Dr. Laura, was like family. Well, I can honestly say that Pinnacle Valley Westrock Animal Hospital is still the best for me and my family. While I have seen a number of veterinarians there, Dr. Sonya is my dogs PCP. She is the best. She knows her stuff, but more importantly, she loves animals. The love at Pinnacle Valley shows throughout the place. It isn't just Dr. Sonya but the entire staff there is firing on all cylinders. They are really kind people. You know when someone is an animal lover. It is a calling. That is definitely true of Dr. Sonya. The kindness Dr. Sonya and her staff have shown me in recent weeks while we were dealing with a dearly loved pet with a terminal illness was so appreciated and so meaningful to us, I cannot adequately describe how much it meant to my family and to me personally. I can't imagine taking my pets anywhere else. I just can't say enough good things about Pinnacle Valley Westrock Animal Hospital. If you are needing a new vet home for your furry family members, you owe it to youself and your pets to check them out. You'll be glad you did.

We moved to Little Rock recently and needed a new vet for our sweet Westie. Pinnacle was able to…read moresee us quickly, and our first visit went great. Everyone was very friendly, and the visit was quick and easy!

Doctors and staff are very nice and love my pup! Got my puppy examined and set up shots schedule…read more Also had her spayed there. She had no issues afterwards. The scar is basically invisible now.

I've always talked this clinic up since they had kept my two cats healthy and safe. Three months…read moreago we took in a rescue who we had done our best to make sure she had the best first step in. Meaning immediate vet visits for shots and worm treatment. Keeping her and her waste quarantined from the other animals in the house. Two visits - two waste drops full price, with the last being given the all clear. Well today/tonight guess what we found... worms. Not only has the kitten exposed two elder cats but three humans including a child. Because we had been told that SHE WAS CLEAN! The waste wasn't how we found out btw it was a worm on my arm after giving her a cuddle.