Firstly, this is quality gear. If you live in the state, I think you should support local stores…read morethat carry equipment like this, or you would have to order it online blindly. Also, it's good to be able to get gear when you need it. While in the store today, I heard the staff joking about flatus of some other customer. The staff concluded the person with flatus had serious health issues. It wasn't I who passed gas, but I was thinking that customer could still be in the store (a 2 story old house). They don't know how much business they just lost by insulting customers. I decided not to buy any gear here. As a spot check, I compared a Camelback that sells here for $150 to online prices. Online it was $90. Again, it is worth supporting local outfitters. In this case, the markups were too high & the service was lacking. I had been in the store for some time without being greeted or offered shopping assistance (came in to look at Hobie catamaran gear & possible gifts for a group of teenagers). The staff took time to discuss flatus, but didn't have time to say hello.

In preparing for a climbing expedition in Ecuador some items I had ordered online well in advance…read moredidn't arrive due to covid-related supply chain issues. I'm new to Little Rock and stopped by several local "outdoor stores" with no luck because they essentially only sell clothing. Luckily I found "Ozark Outdoor Supply" that actually stocks "gear." This store had everything I was needing plus knowledgeable staff that were fun to visit with while shopping. The expedition was successful on Cotopaxi and Chimborazo. I thank Ozark Outdoor for their help. I look forward to going back and getting the scoop on the local outdoor scene.

Nice independent shoe store. Friendly and convenient…read more Support small business and browse through. They have cute shoes and comfortable pretty shoes which are hard to find.

Very disappointed in my last experience at this store. I have frequented Warren's for many years…read morebut will no longer be a customer. During my most recent visit I had a conversation with a male associate where it was acknowledged the style boot I was after is not sold at their location. I asked to try on a different style to see the fit and he made an incredibly hateful comment alluding that I was taking advantage of his store and giving business elsewhere. I had full intentions to continue shopping that day have made numerous purchases in the past. However, I will no longer be giving Warren's my business in the future.

Saw some shoes on my phone(fb) that I liked but didn't feel comfortable ordering on my phone so i…read morewent to DSW at the Promenade and Ian ordered them for me. The 11 1/2 was too tight so I went back and another associate (I'm sorry I can't remember her name and it's not on my receipt) helped me with a return/reorder to a 12. Great customer service!!!

Located on the east-side of the Promenade is DSW. My g/f and I decided to browse thru since she…read morefound a great deal at her last visit. There are DSWs in CA and this one was smaller than where I've been to. We went to the clearance area since my g/f said that she found some excellent deals before. Sure, why not? VERY small selection in my size (6). However, she had plenty to select from. I did find a pair of cas Steve Maddens for about $15. She found some hot GUESS stilettos for about $40, although I had to convince her to make the purchase. Checkout was another issue. I didn't have a positive experience with my cashier. She wasn't very friendly and asked for my personal information to sign up for the rewards program. She kept asking me to repeat my info several times since she couldn't "understand". It's not my fault if you can't comprehend lady! I guess it worked out since I did get $5 off my purchase. There was a rowdy group before me, and the cashier made a sly comment into her earpiece to the other employees about them. Not very professional at all. 1 star for my deal; 0 for customer service.

Over a month ago I dropped off 6 reels for maintenance and new line. I picked the reels up today…read morein the same condition I dropped them off in. During this month I called twice checking on the status if my order. Both times I was told the person who knew the status was not available but, would call me back when they were available. Those calls never came. Southern Reel Outfitters location was the only reason I came here. I will not come here again. If you have dealt with this store and have a good review, please tell me!

I visit Southern Reel every few weeks for tackle and other high quality outdoor equipment and have…read morealways received excellent service. They carry high quality products and a very friendly and helpful. If you need a fish report, they've got that too!

The BEST when it comes to suits and customer service! They took care of all the men in my family…read morefor my uncles wedding. Very professional and patient. They thought of everything, to the smallest details. Most of the suits needed alterations done and they took care of it in no time. All of this on very short notice. They are life-savers! Thankful for this easy-going and charming experience.

Highly recommend this place! They go above and beyond to please the customer. Moe and Darius were…read morevery nice!

This is a great store with great employees. However out of the tons of ite available the Big and…read moreTall section is one rack with approximately maybe 6 items in the 4x size. Now believe it or not myself like others who are somewhat large people would like more to choose from!!! No jackets or pullovers or light weight hoodies available in the 4x range!!! Big men like to shop too. Make it happen!!

I went to make an exchange and buy a bday gift and everyone was super nice and helpful! 5star…read moreservice!

Very friendly people, very good salesman but didn't feel pushed at all. They have a great selection…read moreand variety of different kind of dress ware, khakis, button-ups, and polo style shirts. Priced very fairly and running discounts and always adding to selection per costumer demands!

I want to love Footlights because they are the only dance/ballet store around that I know of. But…read morethat's what makes this review even worse...being the only one you'd think they'd be amazing. Sadly, I get frustrated every time I go. Last time they insisted they "couldn't find me in the computer" and kept looking for my personal info...which was frustrating because I was in a hurry, and I just needed to GO. Why do you need my personal info?? My money is still green no matter what my name, address, and bra size is!! Then this time I walked in and was greeted kindly. The associate was helpful...but I saw signs EVERYWHERE saying leotards were buy one get one 50 percent off...these signs did not indicate an end date. There were literally signs in each room saying this. So I took extra time and picked out six leotards...and mentioned the good sale as I headed to checkout and was told "oh I'm sorry, that ended yesterday." Another person walked by and said "sorry about that". But are you really sorry? Three employees in the store and while I checked out NOT ONE moved to remove the signs. This is false advertising and its RUDE. The associate told me "we just haven't had time to remove those signs"...yet when I walked in she was straightening racks and business had been open for HOURS. I think this is my last time in footlights...I can find most everything they sell online and not get mixed messages/blatant lies about sales and Spanish Inquisition to make a purchase. The customer shouldn't have to pay full price when dozens of signs have been accidentally left up. I think I'll report them to the BBB for false advertising.

I am not a dancer, but I came here for shoes for a dance-exercise class because my running shoes…read moreweren't exactly right. Everyone was quite helpful, though the shoes didn't really do the trick in the end. I went in and explained that because I have a high arch, I needed a a supportive shoe for my class, because often my arches end up hurting. When I went in, one woman began helping me, and then she was called away (?), and another woman finished helping me select a shoe. This felt a little strange. The first woman to assist me suggested a really "cute" shoe that is almost completely flat and has very little support. The second woman said it will not do the trick, even though it is very cute. I ended up with a very reasonably priced Capezio shoe that has soles on the heel and balls of the feet/toes only, with a flexible arch. Since buying these shoes, I've gone back to my running shoes because the Capezio soles are so hard, they don't offer enough cushion for all the hopping/jumping/high impact of my classes. I will wear them again because they are smooth and slide on the carpet, which is handy, but they aren't exactly right. I wished the women (either one of them) knew enough about the exercise classes and my feet to suggest the right shoe to me. A third woman checked me out and told me about their affinity programs, etc. They have a lot of cute clothes in here, and they may just be more suited to dancer-dancers than dance exercisers.