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    Bauman's

    4.4 (7 reviews)
    Ultra High-EndBespoke Clothing, Men's Clothing
    Open 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    Dillard's - Various areas where the jewels popped off after one wear.

    Dillard's

    2.4(27 reviews)
    2.0 mi
    $$$

    I purchased a lovely dress. On the front of the page on website, it said permanently reduced…read more (nothing about final sale, see photo). I purchased the dress and saw that the confirmation said Final Sale, but then said $25 return .well which is it? I received the dress and it was beautiful but not a good fit. I went to return based on the confirmation I received but the computer said "Not Returnable" I called corporate and they told me sorry they are strict with returns, even though I sent them a photo saying there was a $25 return free. They then said they would have to get the issues fixed with their computer division, so they agreed this was a real confusion. I actually helped them by letting them know they needed to fix two issues. They still refused my return. The dress is in perfect condition. I found this whole interaction very one sided. It is absolutely clear they don't understand the value of a customer. Customer Service is definitely an issue with Dillards. They should have taken into consideration their mistakes and offered me a return. After all this I noticed the dress was extremely long. The description reads approx 62" but in reality it is 67" Dillards has an excuse which is one sided. The customer service department does not understand that they need to give in when there are errors. They will not admit to any fault. For this reason they lose my business and no doubt others. Approximate does not mean 5 inches! Epic fail Dillards.

    I wouldn't order anything from Dillards. We purchased my daughter's prom dress from here, she lost…read moreweight and when we went to exchange, the size smaller in store was damaged. They told me they would use a gift card and order one for me online to be mailed to my home. The "new" dress I received has multiple damaged areas and we do not have time to go dress shopping for a 3rd time before prom. The best they would do is give a 20% discount ($69) back to a gift card since that was my form of payment even though I still have the original receipt. Disgraceful. Be aware that they resale damaged items!

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    Dillard's - Various areas where the jewels popped off after one wear.

    Various areas where the jewels popped off after one wear.

    Dillard's - Various areas where the jewels popped off after one wear.

    Various areas where the jewels popped off after one wear.

    Dillard's - One of many damaged areas

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    One of many damaged areas

    Ozark Outdoor Supply

    Ozark Outdoor Supply

    4.1(18 reviews)
    1.8 mi
    $$

    Firstly, this is quality gear. If you live in the state, I think you should support local stores…read morethat carry equipment like this, or you would have to order it online blindly. Also, it's good to be able to get gear when you need it. While in the store today, I heard the staff joking about flatus of some other customer. The staff concluded the person with flatus had serious health issues. It wasn't I who passed gas, but I was thinking that customer could still be in the store (a 2 story old house). They don't know how much business they just lost by insulting customers. I decided not to buy any gear here. As a spot check, I compared a Camelback that sells here for $150 to online prices. Online it was $90. Again, it is worth supporting local outfitters. In this case, the markups were too high & the service was lacking. I had been in the store for some time without being greeted or offered shopping assistance (came in to look at Hobie catamaran gear & possible gifts for a group of teenagers). The staff took time to discuss flatus, but didn't have time to say hello.

    In preparing for a climbing expedition in Ecuador some items I had ordered online well in advance…read moredidn't arrive due to covid-related supply chain issues. I'm new to Little Rock and stopped by several local "outdoor stores" with no luck because they essentially only sell clothing. Luckily I found "Ozark Outdoor Supply" that actually stocks "gear." This store had everything I was needing plus knowledgeable staff that were fun to visit with while shopping. The expedition was successful on Cotopaxi and Chimborazo. I thank Ozark Outdoor for their help. I look forward to going back and getting the scoop on the local outdoor scene.

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    Ozark Outdoor Supply
    Ozark Outdoor Supply
    Ozark Outdoor Supply

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    Bauman's - bespoke - Updated May 2026

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