I had a really good service experience. I was in there just shopping for gloves for my seven year…read moreold. They did have a sale on most items going at this time. A 50% off on Columbia and I believe it was 20% on the other brand. I was directed to where the youth gloves were and they had them all separated by brand (north face, Columbia, etc) and how warm you needed them to be. I purchased a pair of gloves and found out when I got home they were too big. In the warmer gloves, there wasn't a huge selection of sizes. So I returned them to the store. They really didn't have what I was looking for (because of her size). I didn't really want the mittens but the gloves with the fingers. It's a small store and it looked like it had a good selection of different things but again I was only looking for gloves. Since I didn't see anything I was going to return the gloves for a refund but the lady at the counter told me to just try the mittens because there really aren't gloves my daughters size with the individual fingers and if I saw some somewhere else I could always return them. She wanted me to at least have something for hands rather nothing. So I went ahead and exchanged them but realized that in doing so I changed the brands of gloves I was exchanging for. Instead of charging me the difference for the gloves, she made it an even exchange which I thought was really nice of her. So although these gloves were not at the same sale price, I got them for the same price as the Columbia gloves that were 50% off. I would definitely return to shop because i really liked the service.

Had to get some coats for winter after moving up here from the South, this place seems like a high…read moreschool kid prep shop where you go to get all the mass produced latest fashion trend. There was a police officer at the door, really weird? Also about 5-7 staff members wandering around not asking us for help or anything. We were trying on multiple jackets looking for sizes, etc and not one person said can I help you find your size or anything. They were all under the age of 18 it seemed so that makes sense. The reason for the low stars? Who the heck in there right mind designed the inside layout of this place? You can not even walk without knocking a rack over or pushing coats off the shelf, they really need to re design the interior for better flow.

I would really love to be able to tell you the place is awful. I don't want people competing with…read moreme to buy the cool stuff that comes in, but the truth is that this store is really great. Their selection is just about unbeatable, apart from the very largest cabelas or bass pro. Even then, fort thompson is quite competitive. The prices are very reasonable. I've seen better.... but not much better. The only places I know with slightly better prices have poorer service and a much smaller selection. They have suppressors. Lots of suppressors, and knowledgeable employees who can help you choose one. The employees are knowledgeable and friendly. It's a great store!

Selection and prices were good. The customer service reps were not friendly. Apparently someone…read morequoted us an incorrect price over the phone and the manager was not happy about it. How, he did honor it.

I worked mostly with Jay, he was friendly and knowledgeable. I will definitely be back to shop and…read morewhen I do, I'll ask for him specifically. Had some interaction with Carl as well. I believe he is the store manager. Everyone was great. I wish I knew the name of the guy at the register, would call him by name as well.

The shelves were a little dusty. However, they had a decent selection of women boots.read more

I purchased pickleball paddles from eBay. While there is no issues with the paddles, yet the owner…read moreis harassing and threatening me for a truthful feedback. The owner even purchased an item from me as the seller on eBay to retroactively leave the negative feedback. It is disheartening hear from the owner through the stream of eBay messages. The owner clearly did not treat customers with respect

They sell broken and defective rackets knowingly and don't accept returns. Its just bad business…read moreand represents business in the area poorly. Like why? Just to make $100 bucks? Never again.

My husband and I walked into an empty store staffed with multiple employees. Not one greeted us…read more Not one offered assistance. We browsed with clear intent to purchase for nearly 20 minutes and were treated as though we were invisible. What we did receive was surveillance. An employee followed us at a distance the entire time -- not to help, but to watch. Then a regular customer walked in. The transformation was immediate. Multiple employees rushed to greet him, addressed him as "Doctor," asked about his weekend plans, and provided the attentive, personalized service that had apparently been unavailable to us moments earlier. For context: my husband is also a physician. The difference? They didn't know that. Luxury retail isn't about recognizing certain titles or catering to familiar faces. It's about consistency, professionalism, and making every customer feel welcome. What we witnessed was selective hospitality -- enthusiastic deference for the "right" person, suspicion and indifference for the rest. That isn't upscale. It's exclusionary. We won't be returning, and we'll gladly spend our money at Mr. Wicks who understands respect should not be conditional.

Myron Yancy went above and beyond to make sure that my custom suit was fitted for me perfectly. If…read moreyou are looking for a great place to shop, ask for Myron!!!!

My favorite place to shop in Little Rock! Fresh, contemporary designers and a fun, easy…read moreexperience. As a hoarder of Michael Stars tees; Beyond Cotton is my go-to place.

Great store! really Great customer service (Gabby is amazing). Mandy and the entire staff are…read moreattentive to your needs and really knows how to put outfits together. This is the premier place in town to find fine contemporary designers. My wife LOVES Wish (especially the blazers)clothing and you can't find anywhere else but here so I encourage you to check this place out.

Hannah was so incredibly helpful it was ridiculous. Superb customer service…read more Hannah was an amazing sales person. Kind, attentive, good suggestions, found sizes and styles we didn't know were available. I'm so high maintenance when it comes to my shoes and shopping and Hannah made it so easy. Love my new shoes and how easy and quick the whole thing was. Thank you!

Really great place for shoes. Listened to my concerns and after the foot check helped us narrow in…read moremore what would help me. Great as we worked thru multiple shoes & inserts!

Splashwear Aquatics is THE swim store for Arkansans. The owner is a former collegiate swimmer who…read moreprovides not only quality swim wear and accessories, but tips and advice for swimmers of any age and experience level. While you can shop online, visiting the store in Maumelle is even more fun. Walls full of everything swimming from googles to paddles and pull buoys. You'll also find t-shirts and swimmer jewelry for unique birthday gifts. The store also supports all the big swim events in the state and sells custom towels for major swim meets. Team orders are offered as well. My family has been shopping with Splashwear Aquatics for several years now. Highly recommend for quality gear and great customer service. Go visit!

I am not yet impressed, though initially I was. I was happy to find a product on their website that…read moreI'd been looking for, and received an email to double-check my color preferences, which I appreciated. However, I have not yet received my order nor any indication from shipper as to when to expect product or how to track it, or even verification that my order was received by them from Splashwear (SW) and is in progress. I called SW to check on this, as the initial confirmation of my order did not include a timeframe. They seem to not realize that a customer might expect this kind of information, even if the product is being shipped from someone other than themselves. SW acknowledged being a bit overwhelmed, even while priding themselves on being a very small company (and offered to research my order and get back to me) - good for them, and I wish them success, but am baffled as to why there is no standard provision in their procedures for this basic information, nor apparently an understanding why, lacking this information, a customer might feel as though their order has fallen into a black hole. Covid short-staffing possibilities at manufacturer/shipper may be a real factor - but the apparently-standard lack of information seems like it would be fixable, once SW realizes that basic customer expectation.