Sorry for the bad review by Nick mine has been the total opposite. I need a very specific food for…read moremy dog and not only do they get the order in on time but cheaper than anywhere else including Amazon. I highly recommend the store especially if you have a need for a specific food.

A small local pet store that has it all. It is located in the Frederick Shopping Center so there is…read moreplenty of parking available. They have everything for dog and cat supplies to bird food and other small animals as well. They also have a dog wash and grooming station (self service as well). The employees are very friendly. The prices are comparable to other pet stores, like PetSmart and Petco.

Likely the best anyone has done on my Sarge. He was scruffy after a busy summer. Sherri is detailed…read moreoriented, friendly and very caring toward the dog. Thanks for a job well done.

The best experience we've ever had with grooming! A great place, great groomer, owner, and staff…read more They have so many healthy and fun treats for the dogs! Oh, and dog beer and wine! It's super clean and everyone is very welcoming. Highly recommend!!

I've only been here for Betta Fish, and I love fish. So far they have great assortment although a…read moregood amount of the fish are sick. It's still a good store and it's fun to raise these Betta's, and they do live for a long time.

Lynn and Ash were extremely kind and helpful towards me & my lil furry Ju-Ju :) thanks for that…read moreguys! -Spice

If you can only see the lavish love bestowed on the animal in care of this people you will feel…read moreconfident that your pets are in great hands. They have many years of experience with animal and particularly dogs. They are breeders of special breeds with waiting list for their pedigree. There is no doubt that this service is a passion and not just a vocation for Dogs and Cats Castle. From Fredrick county, Montgomery county and Washington county of Maryland should be proud of having such service delivery for their fury friends. Don' t take my words for it, find out when they are ready to take your pets.

From the owner: Dogs and Cats Castle treats your pets like their very own, like royalty. We treat you as extended…read morepet family. Dogs and Cats is offers a wide selection of pet supplies. Our boarding kennel is coming soon! Visit us regularly.

I was looking for somewhere new to get our 14 year old Cockapoo groomed, as our regular person had…read morebooked out too far. After doing a bit of research and getting past poor experiences with Petco Grooming, I made an appointment to bring her in. The building doesn't do much in the way of building your confidence, and the inside is pretty gloomy, but Rebecca who groomed our dog was absolutely wonderful. She was attentive to listening to how we wanted her groomed, and acknowledged her age and mentioned how they would look out for her and give her breaks etc. when I picked her up, she looked perfect! Exactly what we wanted, and even better than our regular groomer. I will be switching to bringing Sadie here from now on to have Rebecca groom her. She looked great, and our dog didn't seem overly stressed out and she was super happy. I would highly recommend bringing your dog here, and definitely recommend Rebecca. She is awesome!

I ordered adequan for my pet online. Had to go to the vet to get a written prescription, then hand…read moremail it to Oregon. Waited and waited. After more than a week, I got an email saying I was being refunded! I called a rep, who said she would let the department know it was out of stock. What? The company doesnt know when something is out of stock, and allows people to online purchase a product only to find out that it wasnt in stock in the first place? Buyer beware. I wont purchase from them again. ever.

Stopped by Green K9 when I was visiting a friend nearby and I love this place! I may need to make…read morespecial trips to Urbana just so I can visit the store. It is locally owned, and they have lots of unique treats that you can't find anywhere. I'll be back!

ZERO STARS! Shame on…read moreGreen K9 Urbana and how they treat longtime loyal customers. Long story short was helping a friend get her dog to the groomer. They said arrive by 9:30 and they can still do the grooming. Raced said dog there, ran into the building (rolling my ankle on the way IYKYK), and got to the desk at 9:30 on the dot (honestly might have been 9:29 when I walked in the door). Was told sorry the groomer said she can't take her it's 9:30. I said "you told my friend be here by 9:30 so what's the issue?" The front counter person said "It's 9:30 so the groomer can't she's very busy today." I said "well what if it was 9:29 and 59 seconds?" Counter person said "well we aren't an actually keeping a timer?" Yet that's exactly what they were doing. SHAME on this local neighborhood business for treating anyone this way. We personally left Green K9 back when Marni sold it because it's been totally downhill since and this is just another instance. This place is garbage and hopefully they won't last much longer in our town.

Good Selection of Corals, very friendly staff and you are able to choose the amount of pulsing…read moreXenia wanted at $10/stalk. They have ample amount! Zoa Frags are $26 each and they have reasonable priced Hammer rocks. Copepods and phytoplankton as well. Also had a decent selection of saltwater fish. They have a large selection of fresh water fish along with reptiles and rodents.

Poor customer service. tried to order an aquarium and they ignored me. I ended up finding a store…read morewith great customer service.

I'm new to Hagerstown and it's been quite a hassle finding good quality cat food. So I compromised…read moreby going to Petsmart for the best commercial dry cat food they have, which is still not ideal. I stumbled on this place on Google and decided to visit the store. I'm so glad I did, not only that they carry A+ quality pet food but they have the brand (Rawz) I used to feed my cats before I moved to Hagerstown and they have it in the biggest size which isn't available anywhere else. The staff are knowledgeable, helpful and friendly. Their pricing is higher than the average commercial pet stores but in this case you get what you pay for.

I have been a long-term mail-order customer. Their customer service and the representatives are…read moreawesome. So why the 3-Stars: Their shipping department has not improved the packaging for canned dog food. About 18 months ago I had 10 damaged cans, 2 of which had opened tops that had mold. Photos sent. Every order has damaged cans; however, no seals have been busted. Order placed today with concerns noted. I hate giving a mediocre review; hopefully this will help Hearty Pets get its shipping improved. My emails and rep reports have done nothing.

First time taking my cat to get groomed at pet smart. Can't say enough good stuff about Carson !…read more My cat turned out better than I expected ! His coat is shiny and he's not shedding all over the place like he was. Nails and ears done well. Much better than other places he's been to. Thank you Carson ! We'll see you again. Carol and Doobie.

I used to come here and they did a good job bathing and cutting my dogs. The last two times have…read morebeen absolutely terrible. The cut was so choppy my golden retriever looked like a child had taken shears to her. I decided ok no more cuts here I will just take care of that elsewhere but thought I would continue to take them for baths. After dropping them off I got a call an hour later saying they were done. That should have been my first red flag. They smelled as if they had not been bathed at all and my golden who I paid extra to have undercoat removed clearly had not been furmirated. I would not recommend coming here for grooming. A child would do a better job

Nice female clothing boutique with lots of other gift items as well. My wife and daughter enjoyed…read morelooking around. I wish they had a place for husbands to sit. The staff seamed nice but did not ask if we needed anything.

I totally forgot to post a pic of the amazing shawl I bought at Lou Lou's! Can't wait for it to get…read morecool enough for me to wear!