Go see Shelby Lynn at The Upper Hand Salon: Hyde Park! She…read moreis brilliant with color/cuts. Highly recommend!!

I was visiting from out of town and wanted to do a drastic cut (about 10 inches off for a chin…read morelength cut). I was able to easily and quickly get scheduled with one of their senior stylists. The cut turned out pretty good, but the 4 stars comes from the stylist having multiple clients at once, with an assistant doing the finishing touches/styling. I was not a fan of being passed off and I did not like how the gal was styling it. The master stylist had to come over several times to correct her. Overall, the salon is nice, clean and products are good. Just wish I didn't feel like a number when paying over $100 for a haircut.

I got my curly cut with Alex and i love it so much! He took the time to actually listen to what i…read morewanted, helped me understand what he was going to do and what he thought i should consider which i really appreciated. He made me feel really comfortable and confident. He's an amazing hairstylist and I highly recommend him to anyone especially if you're someone with curly hair. Thank you Alex!!!!

Three years of loyalty and three referrals (my BFF, my daughter-in-law, my sister). Apparently none…read moreof that mattered the one and only time I've ever missed an appointment without calling, the only one, ever, since I've been getting my hair done. I totaled my car in a snowstorm outside Boston at the start of March, an accident, not a choice, not something I scheduled around a hair appointment for fun. While I was busy figuring out how to get to a meeting in Minneapolis and my car 3,000 miles home, a hair appointment didn't fit into that equation on any level. I didn't get my usual reminder text before the appointment, like I always do so that at least I would've had a reminder to let them know what happened to me. I did get a voicemail DAY OF, half of which transcribed before cutting off, a name I didn't recognize, sounding exactly like the other 100 spam calls I get daily. I ignored it. Forgive me for not intuiting that it was salon-related while dealing with a totaled car in another state. When I finally went back in, I apologized, showed them photos of my car wrecked in snow, taken just days before the missed appointmen and still got handed a $98 cancellation FEE for an accident I didn't cause and couldn't have predicted. A lifetime of getting my hair done, never once missing an appointment without calling until that day, this was a first. Fine. I paid it anyway. I just wanted my hair done.Then my stylist informed me my red needed " to be evened out." My hair was the same red it had always been, I have the photos. She did my hair less than a couple of months before this, the color I came in with that I liked. The ONLY instruction I gave was no brown. I left brown. Full brown, gray showing through, at closing time, with Casey telling me she would fix it.The blowout was its own insult. I started paying $15 extra for flat-iron because I travel and needed it to last, not because the blowout itself was ever the problem. I have years of photos proving she could do a smooth blowout with zero flat iron involved. This time, paying extra for the upgrade, I got a blowout that didn't survive three hours, it was a frizz bomb. From the time I started using the flat iron to make my blowout last for work is the time she forgot how to do blowouts. Checkout was $358, about $150 over my normal total, because the $98 fee got folded silently into the bill, and I tipped on the entire thing without realizing it. Let me be very clear: I will tip generously on service. I will not, ever, knowingly tip on a FEE charged to me because of a car accident that wasn't my fault. There was no service in that FEE. There was no styling, no skill, no time in the chair, just a charge for missing an appointment I forgot about while dealing with a totaled vehicle 3,000 miles from home. When I called to ask for that specific gratuity be refunded, not the fee, just the tip stacked on top of it, I was told the stylist "gets the fee and the tip," like I was trying to take money out of her pocket. I wasn't. I was correcting an honest mistake on a bill I wasn't paying close attention to after a stressful, exhausting day. Their response was to call back and inform me they no longer wanted me as a customer. When I texted asking if my color could at least be corrected, I was met with silence. My hair is brown at this very minute trying to figure out how to come up with $200 more to fix the problem they created.And then my sister went in. I didn't warn her off, she'd had a hard time finding a stylist and didn't want to lose her appointment, and that's her call to make. Casey, the stylist, told her that her hair was greasy, hair that is dry, porous, and curly, and has never been oily a minute in its life. Along the way, the stylist told her she needed to brush her hair, as if she just rolled out of bed and came into the salon. It didn't need to be brushed, her hair is DRY, PORUS and CURLY, not unbrushed. Proceeding to her own color, my sister tried to explain what she actually wanted, light brown hair but while reiterating that to make sure it was done, Casey sneered, 'Is this going to be a Nickolle thing?' Keep my name out of your mouth. You don't get to talk about me like that while taking $400 from my sister. ANYWAY. The result: my sister wanted lighter. She left darker, with at least three colors woven in including the purple she specifically paid to have removed, and gray still very much present and accounted for. $400, and somehow the hair went the opposite direction of every single thing she asked for. They offered to let her come back in and put a small amount of highlights. As if, she's not letting anybody from that salon touch her hair ever again. Free or not. No thanks.Two appointments, two completely botched results, and a staff that responds to legitimate complaints by firing the customer instead of fixing the work. Disgusting.

I had an appointment at Lindsey Salon on May 13th with Ella for babylights, but she recommended…read moreface-framing highlights instead, which I agreed to. I was in a rush that day, so I only briefly saw the front pieces after a quick blow-dry before leaving. Once I got home and styled my hair, I noticed the highlights were very uneven, with one side noticeably lighter than the other. I reached out to have it corrected, but the available times didn't work with my travel plans. I was later advised to request a refund (paid cash but couldn't go back to pick it up as I was already out of town), the front desk was kind and apologetic about the situation. I am disappointed with the final result, these are not blended the way I wanted. Just experience overall was bad. P.S. I've emailed them and haven't gotten a response back.

Excellent service from the receptionist to the shampoo girl to the hair stylists. Kenny has been my…read morestylist for 2 years and every time he blows me away! Definitely worth it!

Stephen is the color KING! I have been seeing Stephen for about 2 years and he makes my hair…read morebeautiful everytime. Thank you Stephen.

I called today asking if there was any availability for a cut and color & they were able to squeeze…read moreme in with such short notice! Stephen and his mom were so kind and made me feel comfortable right away. I don't have before pictures, but I asked Stephen for a color (black) and layers. I was blown away and I'm so happy with my hair! Will definitely be back. Support this business!

An Incredible Transformation!…read more Bogdan is truly one of the most talented hairstylists I've ever had the pleasure of working with. He is professional, charismatic, energetic, and an absolute gem! I came in wanting a complete transformation--from dark brunette to blonde--and Bogdan absolutely nailed every aspect of it. From the color and tone to the incredible care he took throughout the process to protect the health of my hair, he exceeded my expectations. My hair still has amazing length, vibrancy, and movement, and I couldn't be happier with the result. The transformation is beyond what I imagined! I honestly can't say enough wonderful things about Bogdan and my experience at The Upper Hand. If you're looking for an unbelievable transformation, a stylist who truly cares about your hair, and someone who can bring your vision to life, I highly recommend Bogdan and The Upper Hand!

Haley was phenomenal! Today was the first day I went to a salon in Houston, I got a full head of…read morehighlights and Haley was so sweet. She walked me through everything she was doing, was super careful and meticulous. I will definitely be coming back here to get my hair done from now on. It was a very spacious and nice salon, very clean and friendly. A little pricey but honestly very reasonable given the area! I love my hair!! Thank you Haley!

I am a fan of Dominique Sachse (Channel 2 News Anchor) and loyally follow her You Tube Channel…read more When she posted a video a few years back featuring her -not only her "Pixie Bob," how to style it, the products used and WHERE to go to have it cut & colored. The video even featured Emile (the hairstylist) & Danny (the haircolorist). I was able to see Dominique have her hair colored, cut (PURE ARTISTRY!!!) and blown dry. I couldn't wait to make my appointment. I went to the earliest available and it was on a Saturday. My husband took me as I was recovering from some health issues. From the moment we walked in we were made to feel like family. Let me say that Salon Hermes is an intimate house that accommodates just Emile & Danny. You are given TOTAL UNDIVIDED attention!!! My hair cut and color were BEYOND FANTASTIC!!! Thank you, Dominique! Emile & Danny, you treat each client who sits in your chair as the MOST IMPORTANT client EVER!!! I have cow licks, frizzy and unruly hair. You magically made it controllable for me! I'd been paying hundreds of dollars for chemical treatments to straighten my hair, but with a haircut by Emile those are no longer necessary! Danny is every bit as EPIC with doing color as Emile is with hair artistry! You won't be sorry!!!

Happy, Happy Girl! I searched a long time for a salon staffed with professional designers who…read morewould color, cut, and style my hair into a fashionable "masterpiece". I am so happy with the color by Danny and style/cut by Emile. Thank You Gentlemen! I've found my "go-to" salon.

I can't speak highly enough of Bec. As a hairstylist myself, it's so hard to trust someone else to…read moretreat you the way you treat your own clients, but she truly did. She made me feel like a real client, which doesn't happen often for us in the industry. She took her time, never made me feel rushed, and paid attention to every single detail. She really listened and made sure she understood my vision, and my hair turned out absolutely perfect. I'll happily make the trip from Dallas again because I genuinely believe in her and her work. On top of being insanely talented, she's just such a beautiful person. I laughed my whole appointment and felt like I was hanging out with an old friend. If you're in the Houston area, Bec is your girl.

I've been going to Bec for over 10 years, and I truly cannot imagine trusting anyone else with my…read morehair. Bec is an absolute professional--so knowledgeable, always ahead of the trends, and incredibly detailed in everything they do. I get hair extensions and color/highlights, and I've never had any damage from their work. Bec is hands-down the best at hair extensions--their method of installation is so gentle and precise, my hair always stays healthy. Since deciding to bleach less and get extension, my thin frail hair has never been healthier. I've realized it's bleaching and heat that is so damaging!! In fact, with the extensions, this is the longest my hair has ever grown. Bec takes the time to explain what to expect at each appointment, how to care for your hair at home, and what the long-term maintenance will look like. Very thorough. They are not only extremely talented but also just such a kind, thoughtful person to be around. Sitting in Bec's chair is always a great experience. I look forward to my appointments. After a decade with them, I can say with complete confidence: they are the best in Houston. I travel from Kingwood to see them and I could never go to anyone else!!! Highly, highly recommend Bec Studios.

Hey, I was randomly looking for a new stylist. So happy I found Javier. 100% satisfaction with your…read morehair as Javier is truly an artist with his work--we chatted and his story is very nice. His business is 20+ years and it shows why. Lifetime customer in me immediately. I also told my wife that I know she doesn't like people cutting her hair that I want Javier to cut her hair--I trust in Javier.

My family and I have been going to Hair by Javier for about 5 years or so. It has been off and on…read moreonly due to our work schedule. These last several months my beautiful highlights have been done by Reyna. She is very patient and a good listener, and gives many suggestions and tips. Reyna, is definitely a professional hair stylist! The key to having beautiful hair is a great beautician and keeping up with it!