The line didn't move for ten minutes. Sat outside in the same spot the entire time. Honestly never coming back. Used to come every day. Now it seems like the quick treat of a beverage is now inconvenient. Glad you're busy, but if I can't get inside to order, I'm not coming back. Fix your service or change your ways. read more

Love this place and visit daily. Mango popping boba is out of this world. Order anything and you can't go wrong.

Hmmm the flavor was relatively artificial although still yummy. Better quality than coco, worse than 7 leaves

I really really really like this place. I would come almost everyday but the only reason I don't is because of how slow the line moves. If I see a line I don't come. They need another register or too move a lot quicker at the register. Great tea and service but the line and not having another register stops me from coming more. read more

Pretty good tea! The only problem I had was there are so many flavors and options to choose from I didn't know where to start! That and the fact that their Thai tea taste a little different then everyone else's Thai tea... one of the coolest thing about this place is that they will switch out your drink for you if you don't like what you ordered. The only reason I'm not giving 5 stars is because I ordered two Thai teas both with normal sweetness because they ask if you want your drink unsweetened, less sweetened, normal sweetened or extra sweetened & I ordered both Thai teas normal but when I tasted both of them one was EXTRA sweet and the other one was barley sweetened and really watered down which was an inconvenience because I had to go back inside and wait even longer for the drinks to be made the right way. I would go back though. I'm really curious to try their marshmallow flavor but I just don't know what drink to order to try it in.... maybe their milk tea? I'll have to try that next time!! read more

What a unique place. Teas made to order. My favorite option is that you can adjust the level of sweetness. This way you can adjust the drink to your liking. They are constantly switching flavors and the variety is fantastic. read more

Such a disappointment. Everyone who thinks this place is good clearly doesn't know what good boba is. Their drinks are completely watered down and the service really isn't that great. It took 10 minutes to make my drink on a non busy day and it came out to be a big let down. The original T pumps in the Bay Area is way better - the drinks are amazing (you can actually taste every flavor you order), service is super fast, and it's actually much cheaper up there. If you're ever in the Bay Area, swing by T pumps up there and you'll know what I'm talking about. I'm never coming back to this upland location. read more

This is my favorite tea house. Excellent flavor. My favorite is the Mango milk tea. Peach and Tropical are excellent choices as well.

They are tea perfectionists! Their tea is never watered down, their boba is full of flavors. There are many options to choose from, and their tea is made from fresh, quality ingredients. The manager and his staff are very courteous. They always go above and beyond to make sure that my tea is to my satisfaction. Before Tpumps, I could only enjoy tea of this quality in Northern California, but now I can enjoy it every day! I am so glad that we have Tpumps in Upland! read more

Super nice boba cafe!! Had free samples and while I was waiting in line a woman was going around the store giving people another flavor of free samples. Was cheap, for 2 large and 2 small it was $16. Cute store, was a little busy but I see why! They should make one in the high desert because I live 33 miles away and we have no boba places here. 11/10 read more

Tpumps - Upland - free samples and while you're in line workers come up to you and let you try some free samples. The boba is so delicious, not too sweet. - Bubble Tea Near Me - Upland, California

My friend took me here. It's not the best boba ever, but it's not horrible. Reasonable prices and good service. There was a man giving samples as you walked up to the register. read more

Best boba in CALI!! I wanna say say in the world but I've only been so far !! Theirs always a good vibe when I go , I love the variety of drinks it's the talk of the town if you ask me ! I crave it all the time definitely need another register I agree read more

I come here from time to time because the location is out of my way. However, when I come here the customer service never disappoints me. They are so friendly and helpful. From helping you choose a new selection or accommodating you if your drink is not the way you'd like. You can either get creative and put together your own drink or choose from the selection that customers order the most! The price is good especially for the sizes. A large is really a large size compared to other drink spots. I definitely recommend coming here when you're craving some tea and/or boba! Also! They have a rewards program so I suggest you to sign up for some free drinks!!(: read more

I've been to all tpumps but I gotta say this is probably my favorite one. The space is so much bigger and design is also better than the other ones. staff was very friendly so overall thumbs would forsure recommend this place to all my friends so the area. good job tpumps read more

This is one of my favorite tea/boba place I go to. It is a nice small place, but they give great service. They have a great service even when they are busy. I would definitely recommend to family and friends. read more

Seriously one of my favorite boba places ever. The boba is so fresh and the tea selection superb.

My kids and I love this place. You customize your drink or you can choose from the listed favorites. I love that honey is used as a sweetener and unlike other boba places you have the choice of regular boba or bursting boba in several different flavors or both. You can choose your milk or have no milk at all. My daughter once ordered a drink that she did not like and the crew noticed and went out of their way to make it to her liking. A while back (several months ago) it was our first visit due to a recommendation from a friend. When my daughter did not like her drink she didn't say anything but made a face and a crew member noticed. A young woman came out and talked with my daughter and made a few samples of different drinks until she found the right flavor for my 10 year old daughter. We've been hooked ever since. Not only are the beverages here delicious but just as important, are the individuals that work here that stand behind their product and their customers. That's hard to find these days. I wish I had gotten that young ladies name to recognize her on this review. read more

Tpumps - Upland - Bubble Tea Near Me - Upland, California

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This is the most original Boba place I have ever been too! We love all the different flavors and combinations . The staff here is amazing they take such great care in every drink they make!! read more

Love this place, all tgeir drinks are so good, I recommend everyone to go here. I will give them 5stars

Boba was super chewy and pretty cheap! I like that you can pretty much make your own drink. So if you're very particular about your boba, this is the place to come read more

I absolutely love this spot! The tea is on the sweeter side and the boba is super soft and chewy. My only complaint is that they do not give enough boba. I'm always worried about the tea:boba ratio :( read more

Jen is an amazing worker. She always makes me and my boyfriend feeling soo welcomed and taken care of. We actually were regulars for quite a while but just got lazy to go but I just love how she remembers us till this day, and asks us how we've been and if our drinks are good. And if they aren't (never had that problem), she's happily remake them. She's the reason why I still go back-- and the boba. read more

Thai tea ? More like NASTY . I understand they were busy while I was there but not only did the girl get my order wrong , several other customers got their drinks before me and they came well after I ordered. My drink was watered down by the time I got it and the way the staff handed them out did not enforce social distancing. Disappointing and way to many people not practicing social distancing. It was like feeding a flock of birds when they passed out the drinks they were all stuffed in a box and taken out with straws thrown onto the counter . Not such a good first impression for a first time customer don't think I'll be trying this place again. read more

Ok I wanna start off by saying that this review will mostly be a list of things that would take this place from a 5 star rating to a 10 star rating! So though it might appear as a negative review i gave 5 stars for a reason. There's truly no better boba in town, and no better tea. Being an absolute tea lover nothing irks me more than ordering iced tea at normal restaurants and finding that the tea was bitter from steeping too long or too hot or that its watery..bleck! Tpumps on the other hand has mastered its temperatures and timings for each specific tea. The variety of syrups is great. I could rave about this place for days and i usually do on my Snapchat. With that said I love it and want it to stay in business and wanna help them improve so they can kill the competition all the way (RIP Lollicup you dont even come close to Tpumps with your hard chewy boba and nasty flavors, cant even hold a candle to Tpumps ) First thing I think the Upland location can benefit from is the following. Being that I was first introduced to Tpumps in Pasadena I had a Tpumps EXPERIENCE. I didn't just have a tea, i had a full on EXPERIENCE! As soon as I got in line, cheerful Hellos and swamped with samples. At Upland location Ill be lucky to get samples offered even 20% of the time. There's usually just the big self serve container by the door and if there are samples they sit sadly behind the counter and its not shortage of staffing because today i saw about 6 samples sitting behind the counter, (no line, only 2 ppl ahead of me) 4 workers in the barista area, i saw 2 more workers in the back and not a single sample was offered. This is common at this location. If Paul works he is usually very good at offering samples but he seems to be the only consistent one (deserves a raise if you ask me, for me he has become the face of Upland Tpumps, so sweet, friendly, accommodating, hard worker, he is a hustler and will learn your name and greet you by name) That's the first observation. The second one is more on the products . Once ordered a slushee, first and last time. Its a slushee for about 30 seconds before the ice melts and its just an overpriced iced tea. There was nothing slushee about it. Literally by the time it was in my hand what was left of ice floated to the top but you drink from the bottom of the cup so I wouldn't suggest paying the extra fee for basically extra ice. It was still a tasty iced tea but no one could call that a slushee. Next on ocassion I pay the extra $1 for Oolong tea (premium tea). When Paul makes it, you can taste the tea and its worth it . When other people have made it they are so hasty and dont steep long enough not giving you enough of the flavor. I had them remake it but they were hasty the second time again as if they were rushing and still it was bland and watery. Now I only order Oolong with Paul. Last thing on the premium teas, rumor has it that the Pasadena location has premium tea on hand (not just made to order which takes significantly longer). If Upland did that they would sell more premium teas, with the long lines taking long enough already,nobody that wants to get back to their life wants to wait an extra 10 minutes for a premium tea. Next gripe! This place has no PHONE! How antiquated is that? This ties into the long lines and premium tea issue. If i could at least call my drink in that would save me time on lines and steeping premium teas. Also on Holidays I feel like Tpumps but dunno if they're open. I cant call to check and I dont wanna drive over there just to see if they are only to be disappointed. PLEASE GET A PHONE! Like every other business in the world! Now onto the Boba! Honey Boba here is heavenly but there is one person in particular that makes it and when they do it tastes like straight up tap water. I think they need to have a streamlined recipe that doesn't change from person to person so that the flavor is predictable. A company should be built on a system not on an employees perferences. Can you imagine ordering a cheeseburger from McDonalds and it tasting different at every McDonalds because the employee says "this is how i do it" they would never grow . It must replicatable. Lastly if your not gonna get a phone, how about an app so that I can order ahead that way! Please.... something more modern and convenient than to have to drive up to see that the line is horrendous and have to drive off (if I'm in a hurry). Again this is all to make you guys better! I love Tpumps and send people your way all the time and take people with me all the time. I carry your cup with pride and post it on my social media but there is so much untapped potential Oh sorry one more thing. Alex (I believe he is the owner) is incredibly generous, upbeat, and attentive. Keep up the great work Tpumps! read more

My friend introduced me to this location on a Thursday night and I'm really glad he did!! They give plenty of samples while you're waiting in line. The employees are really friendly and service is quick. What I love most about Tpumps is that you can really customize your drink however you want (flavors, sweetness, ice). A regular size is $3.50 (includes one topping) & a large is $4.50 (also includes one topping). The prices are really fair imo. I ordered one of the 'Customer Favorites' (Peach Guava Green Tea) since I was overwhelmed by the amount of options lol. It tasted just like the name and was really refreshing, not too sweet even though I got normal sweetness. I would love to go back but it's quite far from where I live. Definitely trying to make another trek here !! read more

I like the idea, but some of their top creations are just too sweet for my taste. Their half sweet is like double for my as it is, sorry for the subjective review. read more

Came by on a recommendation, so glad we did! This is by far the best tea and they will customize to your liking. read more

Tpumps - Upland - Bubble Tea Near Me - Upland, California

Im on my 3rd visit and the drinks are so delicious although very sweet you have the option of lighting it up and theyll fix it if you need be . They have a small couch area which I so happend to use every tuesday to teach sign language which also happens to be the day you get the larger oz drink for the price of the small drink . Customer service is awesome . read more

So many options and combinations; they let you sample anything you would like and even offer to remake your drink to your tasting. Can't get that kind of service just anywhere. Definitely will be back read more

Great drink selections and good service for a reasonable price! The workers are kind and will give you suggestions especially if you're a first timer! read more

It's always cool to me being able to customize you're own drink. I especially love the free upgrade size deal they have on Tuesdays.

Finally i had a chance to try after my friends talked about tpump. I tried the popular drink rose vanilla milk tea but after a few drink, it was on trash bc they used Torani syrup from walmart so sweet & dry throat. Not many option for topping, boba over cook from friend. Overrated this name. Recommend who like water & high sugar. read more

Tpumps - Upland - Overrated - Bubble Tea Near Me - Upland, California

The rose vanilla green milk tea is so freaking delicious ! I love this place. I drive an hour to get this drink.. it's totally worth it. Wish there was a tpumps near temecula area. read more

Came here for the first time last night and it was amazing. I wish there was one closer to my house. There was a linne out the door, but we got 2 samples while we waited which passed the time and helped us decide what we wanted. I like that you get to choose how sweet your drink will be. I chose light sweet and it was perfect. Can't wait to go back and try more drinks! read more

This past Saturday was my second time coming to Tpumps. My 11 year old daughter wanted to have a play date with just the two of us. We really enjoyed the delicious tea and great service. A fellow employee came up to us while we were there sitting down on the comfortable couch and gave us a free taster of the new product. He was very nice and had the biggest smile. It made our time even better. Now every Saturday my daughter and I will come to Tpumps for delicious tea and great service and some mommy and daughter time! read more

Good drink. Good service. However, they need to have at least 1 more register to help move the line faster. Sometime it take over 30 minutes just to wait in line. read more

This location was very unexpected, while nonetheless perfect. There isn't too many boba or tea shops in this specific area, so it makes the surrounding area a bit more lively. I would definitely recommend the Salted Caramel Black Milk Tea w/ Cookie Dough on their general menu, it is made to perfection. The variety of drinks and choices they offer is overwhelming in the most positive way. Another thing I loved about this place was the price-to-drink ratio; the price for their large size is seriously extremely low compared to most other places. I will definitely be coming in regularly and encourage anyone else who sees this to as well! read more

Samples while waiting in line sold me - Aaaaahhhhmmmmaaaaazing!!!!! So good, this place is like no other! First time here and I'm already addicted! read more

Love this place! There's pretty much always a line out the door, but it's okay because they offer freshly brewed samples that start at the door, which is very helpful to planning your order. There's a huge variety of flavors and the service is fast and friendly. Ordering a drink with no added sweetness is still plenty sweet and the perfect refreshing treat. read more

Amazing tea and great friendly service. Worth the wait when the lines are out the door.