Customer Service is friendly, knowledgeable, and helpful. I was helped by Ruby and she was great…read more Storage facility is clean, safe, and secure as well as open later than other storage facilities throughout the week making it easier to access your things. I got 50% off the first month. Overall a great experience.

The women that work the front desk and friendly and attentive. They answer questions with…read moretransparency. The establishment itself is quite old and rundown. There are no amenities nor climate regulation within the units. The plus is their pricing and they lock in rates for up to 12 months.

Everything is very nice and clean. Process to rent was very easy and the staff was very helpful!read more

costumer service was really helpful over the phone. Great communication. i didn't know what unit…read morewas best for me, but the service representative helped me to figure out which unit will work for my things.

They had a unit in the size I wanted on the ground floor. Signing up was easy and the gate entry…read moreapp is really useful. Everyone was friendly and helpful.

I had this unit for less than 60 days and my unit was broken, robbed and stolen from. My whole life…read moreclothes pictures electronics etc was stolen. And they didn't even care. I return 2 months later and they put their own red lock on the unit without informing me and without my approval. Do not rent from these people at this point there just patiently waiting for a lawsuit to hit there desk.

Janet is amazing ! I was looking all morning for a storage…read moreplace and this was my last place to check on. She has so many customers when I walked in and she kept her customer service to a 100! When she assisted me she was very kind and professional to my ideal storage. She needs a pay raise and she deserves a lot just by how well she manages customers. The storage place itself is nice no stairs and has a "ramp" to the 2nd floor that you can drive your car up to. I was lucky with my storage it has a new lock and paint on the inside a 10x15 unit $185 but military discount brought it to $170. Highly recommend this place and she also mention there is actual security on the premises. Thank you so much Janet, you're amazing!

Thank you Juanita for your excellent assistance over the phone today. All my questions were…read moreanswered. You don't know how hard it is to find a employee that is cheerful and knowledgeable when it comes to customer service. Outstanding employee!!!

Slightly off the main road but the cost savings are well worth it. Clean, secure, and kind people…read more Plenty of cameras catch any mischief in the facility. Good value for the money

The customer service was excellent. All the guys we spoke to were great. The price was right for…read morewhat I am looking for. They had exactly what I was looking for and were able to make renting a unit seamless and as simple and clear as it can be. Thanks fellas!

The girl that works here is truly an angel- I wish I got her name. When I moved in, I was…read moreexhausted, after helping my Uncle move from his home to our home with us here in California. As I was pulling glass out, it broke everywhere. It was the last thing I needed and I was without anything to pick it up. This sweet girl came over and reassured me nothing was wrong and helped me clean it up. I was truly on the verge of just crying when it happened-I was so tired from the emotional part of removing an 82 year old man from his home, the mental part from the logistics and curation of the move, physically clearing a two story house in a weekend and driving from Vegas to San Diego (0 stars- do not recommend lol). Her kindness and understanding went a long way for me. We finally were able to pull the items out of the unit yesterday. It was a busy day so there were no dollies available. There was this sweet angel again. She went out of her way to bring me one that just became available without me even asking for it. The service she provided feels rare to get these days and it felt important for me to acknowledge her. Thank you for making our tough days a little easier.

They just raised my monthly payment from $277 to $369 out of nowhere, not a fixed rent situation…read moreand they did not communicate this.

When I walked in I was greeted by Anthony and he wasted no time getting me ready for my storage…read more space . He was very courteous and informative when I asked him some questions. Afterwards, we tried my code I see if worked and had no problems . I parked my vehicle and he brought back to the front office and he asked if there any thing else he help me with I said no and I was on my way.

Stor' Em Storage is clean, employees are always courteous and the facilities are very secure!read more

DON'T rent a storage unit from this place! If you are behind they refuse your payment over and over…read moreand over again. This way you don't have access to your belongings and they take them. Office staff took great pleasure in denying my attempts to pay my bill. Refused cash in hand. Don't trust these unethical people. They lie by not omissions. They accept your agreeded upon date to pay but don't mention you can't pay online. You call to make payment like the website instructed to be told no again. Now you are in office trying to pay and refused again. You come back with cash and refused again because now they added hundreds more claiming also late but it wasn't not even by one day late. Don't do business with them they can't be trusted.

We have been interested in obtaining a storage unit for some time now and have been looking around…read moreat various options. We stopped by the A Storage Place's Del Sol location to check out their prices and availability. There is a lot to like about this place. This is in a nice location where the surrounding area is not too crowded or busy. They have daily office hours from 9am-6pm. Gate hours for tenants is from 5am-8pm. They seem to have a lot of security measures - special access to get onto the premises and through any door, as well as surveillance cameras. There are a variety of unit sizes; it is just a matter of finding an available one in the size that you need. They have a number of units that have access from the outside and also some that are completely indoors. Their buildings have AC which is a major plus! Indoor units also have access to carts that may be used to move belongings to and from and elevators for areas with a second floor. They also have music playing quietly throughout which is especially great for the indoor units so that it is not all quiet and eerie. All areas looked to be clean and well maintained. The staff was very nice and helpful. And, prices seemed to be reasonable. The only downfall for us was availability, which is definitely not a negative thing to judge them by. Guessing they really are as good as they appear, so why wouldn't their units be pretty much filled up?

Unfortunately not a good place to store items. Many issues and not reliable or consistent.Take your…read morebusiness elsewhere unless you want to spend more $ fixing the mess they made instead of helping store things.Does not care about customers,only profits

I needed emergency storage due to issues with where I was renting…read more They are great, kind , reliable and help you get a deal. Thank you extra storage for always being helpful and having a clean safe storage space.

Great customer service, and quick set up. Same day storage availability. Clean and local to home…read more Friendly staff. Good prices.

Setting up was quick and easy! Workers were very informative and storage space is well gated.read more