I tried to book my next appointment when leaving Mars Nails early November but they instructed me…read moreto book online. I said okay and requested an appointment for thanksgiving day (didn't realize what day I requested for). It said I had requested an appointment, but my appointment was not accepted. I figured it was because of the holiday and decided I'd book one when I was back. You can imagine my surprise when I get a text, on Thanksgiving day, an entire hour after my appointment from Margot asking if I'm coming to my requested appointment. I texted her back with a question mark and screenshot that my last approved appointment request was the first week of November and that my appt request for Thanksgiving was never approved nor did I receive a text for it. She responded with a photo of her calendar, which showed the entire day blocked and a question mark showing the unapproved status of my "appt". I pointed this out to her. She ignored it and said she's open until 6pm. I said unfortunately it's a national holiday I am out of town. Had my requested appointment been approved and confirmed I would be there, but since it wasn't I have not planned to be. She then blocked me from ever booking another appointment. Not sure how this is remotely acceptable considering it was her mistake. Incredibly unprofessional/immature behavior. Which is a shame because she was a great technician. A client can't know they have an appt if you 1. Never approved the appointment request and 2. Never confirm the appt.

Have been getting my manicure with Margo for over 7 months & she always amazes me - very detailed &…read moreextremely creative - always impressed!

Yoyo is the best! Stopped in after work to see if they could remove my hard gel and they took me…read moreright away. I've been burned before at other salons by the e-file but Yoyo was super gentle and the whole process was painless and done in about 30 min. She finished with shaping, cuticle oil and a hot towel. Pricing for foreign removal was also super reasonable. Will definitely be back for a mani in the future!

I'm currently getting my pedicure writing this review because it is truly one of the best regular…read morepedicures I have ever gotten. They actually massage you for 5 minutes during your pedicure which is surprising since most places now just lather on lotion and call it a day. My polish was applied smoothly and the place is clean. They really took their time

I thought about trying this place for a while since it's only a few blocks from my work. I decided…read moreto stop in the day before a wedding. Winnie was so helpful in helping me pick colors that match my bridesmaid dress. I also broke a nail a few days prior and needed a nail extension. Winnie did an exceptional job. She was so patient. I got so many compliments at the wedding! The only reason why I took one star off is because I'm super confused about the pricing and I emailed them and no one got back to me. Although I booked an appointment for the monthly gel special ($60) and one nail extension , I end up choosing a design from their "lunch special" which is advertised as $50. I'm pretty sure I got charged for the monthly special anyway.

Easy to make appointments online. Showed up for gel pedicure and minimalist gel nail art mani. I…read morebrought a photo for inspo and Kylie did better than the inspo which is always great! She listened to my concerns and answered any questions i had throughout the service. Atmosphere is welcome and calming. $145 for the full service, tip not included.

Mia was absolutely amazing. Took her time to help me decide a color and then did a meticulous job…read morewith my gel manicure. Lin is also extremely sweet and attentive. I'll be back for sure and encourage everyone to come!! Love my nails!!!

I will write an essay for this later…read more This place is a nightmare for any person who wants to get their nails done.

I felt so welcomed and pampered from the moment I checked in! The atmosphere is so relaxing. My…read moredeep hydration pedi was pure bliss! I can't get a pedi anywhere else! Go enjoy the magic!

Great products and ambiance, tough experience…read more Came in for a gel French manicure and was impressed by the initial customer service. Michael is awesome, attentive and friendly. During the service, there was a bit of language barrier; when the specialist had me check the first French tip, I asked for it to be a little bit thicker and she made it thinner, but re-corrected once her colleague corrected her. Overall, left happy with the experience and excited to return. However, the two nails started to chip the next day. The salon was more than happy to schedule me for a quick fix when I called, but the nail tech was obviously exasperated when I arrived. I showed her the nails and she began soaking off one, but immediately took off after that. When I politely showed her the other one, she angrily asked why I didn't tell her before (I did, very clearly, verbally and visually tell her) and kept irritatedly sighing. I get it--communication struggles are frustrating and starting off with a fix first thing in the morning was unideal for her. Just a shame when it was an $88 manicure. Might try this salon one more time with Hilda (sounds like she is the best), but new clients should be careful with who they book with to avoid a similar experience.

My go-to nail salon for years! My nail girl always gets it right, and they have such a great…read morevariety of colors to choose from. My nails always last a long time, and the salon is clean with friendly staff. I always make an appointment and get seen right away, which I really appreciate. I've always had a great experience here and highly recommend it!

I never leave reviews because I don't think it's even worth it half the time, but I am so offended…read morethat I'm taking the time to leave a review for a future and current clients of this business. I've been a customer for 2+ years and I tip 15%-20% every time with Sherry. I've referred people to this nail salon because I truly do like the work that they do. Recently, I've come to find that I am blocked. Why? I used my friend's number and they picked up on the first ring. The receptionist refused to book me. I called again and spoke with the manager. The manager states that because I missed one appointment and my nail tech Sherry refuses to see me. There's been no communication to me, no follow up to see if I was running late or if forgot altogether on her part. The manager offered another nail tech but after this treatment- I have no desire to go back. Two years of consistency and now I'm black listed for one missed appointment? I am very offended that this is the way they treat a recurring customer.

Kris was excellent for my first time at this salon. She is not considered one of the top Nail Techs…read morewhen you book online, but her attention to detail was exceptional. She used the color I brought with me even though it's not her regular formula and it took two (nail wipes) to figure it out --my nail polish was slightly thinner than the formula she's used to. I offered to use one of her colors but she said it was fine. I am so thoroughly pleased to find a salon that goes above and beyond, when it comes to prep work. (A little over an hour before she began gel application) Kris was meticulous with hard gel & polish application, as well as clear coat. I will use her exclusively when I'm back in town. -side note: she doesn't chat with you, which is a major plus if you need to decompress or catch up on a show The vibe is clean & sterile with green velvet seats: not much in the way of decor but they provide phone stands with WiFi. (Give yourself two hours for a hard gel manicure if you already have product on your nails.)

My appointment with Kris was truly an amazing experience. I was able to get a last minute…read moreappointment after work. The salon has a comfortable, relaxing ambiance, and the staff were very welcoming when I arrived. My appointment took about three hours, which included removal, hard gel application, cuticle cleanup/care, and white tips. Kris was incredibly thorough and detail-oriented throughout the entire process. She even went back and redid small details on her own just to make sure everything was perfect--without me having to ask. What I appreciated most was that she never rushed the appointment. She took her time to make sure my nails looked flawless and even stayed late to finish everything properly. I'm so in love with this set. Kris is truly talented I hope she gets recognition for her hard work!

Best manicure and pedicure. I suffer from eczema and I get scared of new places. Whatever they did…read morethey not only gave me beautiful nails but my hands never looked more refreshed

great Russian manicure Clean nice space in East Village ,…read moredon't need to go to the midtown anymore