I waited 2 hours for them the get me one towel twife, and the woman at the front desk was very rude. also the room smelt like cigarettes

This hotel is in the Medical Center area, which makes it very convenient for those visiting someone at one of the nearby hospitals. It's also a pretty safe neighborhood, which is nice since parking is in an open lot, not a garage. It's a basic TownePlace Suites. It has good-sized rooms with comfortable beds and a fold-out sofa, basic cooking facilities, a work station and the usual amenities including iron and board. There is also a complementary breakfast, and a few others, including a workout room. Service was generally pretty good. I couldn't find my hair dryer on my first day (heading into a meeting), and the front desk attendant had one to my room within minutes. However, there were several other issues with this property. First, the shower in my guest room was barely warm. Even after receiving assurance from the front desk that maintenance would look after it, it was no better. There is a lobby bar where the attentive bartender pours drinks and offers appetizers from Tuesdays through Saturdays, but the quesadilla on offer was HORRIBLE! Whatever was supposed to be the tortilla (and it was NOT a traditional flour tortilla) had the consistency - and flavor - of cardboard. When I asked the bartender what kind it was, she admitted she didn't know, but suspected it was some kind of "healthy option." One does not order a quesadilla to be healthy. Third, the hotel has a shared computer (not exactly a business center) but requires a log-on for Word or Excel, which makes it pretty useless for anything except surfing the web. Even the credentials provided by the front desk didn't work. On two of the three nights I stayed there, the hotel hosted a fair number of kids' sports teams. That meant the noise level went up, kids running in the halls, and a breakfast room that was pretty well overrun both mornings. Fortunately, there are other restaurants close by, providing options to avoid the crazy. It's not the best TownePlace Suites at which I've stayed (and I've stayed at plenty) but if the location is convenient and the price suits your budget, I wouldn't steer you away. read more

We found ourselves needing to stay here when a family member was admitted to the ICU on an emergency basis. Flew to Missouri from California, and this hotel is directly across the street from the hospital. Could not have asked for a better experience. The hotel is directly across the street from the hospital, so it was a very easy walk to get to and from seeing our family member. The room was clean and comfortable. The staff were friendly, and very accommodating. We were able to add days and end our stay without any sort of advanced notice, of course, because we did not really know what would be happening. When we did leave, we were given a late-late checkout on request, I really could not say enough wonderful things about how nice it was to not have to worry about our hotel stay. I would give them infinite gold stars if possible. Thank you. read more

The room was very clean and newly appointed, absolutely no mold! The staff was extremely friendly and accommodating. I was impressed, as which takes a lot. No lotion in the bathroom. I don't know if this is a new thing to cut costs, or maybe mine was just accidentally not replaced by housekeeping. Either way, that's very minor. Overall, extremely satisfied. read more

Really nice hotel from check in to check out. Room was clean and spacious and super comfortable. Breakfast was good but not everything was out until about 7:15am which wasn't a big problem but we needed to leave and wanted to rat something first. Only issue was some residual noise like the crazy guy that started mowing the Walgreens grass at 9:15pm across the street and the helicopter landing at the hotel across the street. But none of that the fault of the hotel. Would recommend for anyone that needs to be on the SW aide of Springfield read more

The hotel rooms and common spaces are clean and well maintained. The decor and feel of this Towneplace is different from others we stayed at, which is kind of cool and refreshing change of pace. Being a platinum elite member, the concierge offered our welcome gift and everyone we interacted with was incredibly nice. I worked out at the gym and it was well stocked and maintained. You can see the pool from the gym, too, and that too looked extremely pleasant, with towels waiting, draped on every lounge chair. The only reason to give this a 4 star and not 5 was because we had to ask for fresh towels. For some reason, our towels when we checked in, while very fluffy, smelled a bit like chemicals and cooked meat? Like maybe it was lye? Either way, it gave my partner some skin irritation while drying off and legitimately was off putting. The new towels were fine lol. read more

See all

Stayed here with my family for the night. Receptionist was friendly. I am a Titanium Elite Member. I should have been upgrade but was not. I should have received a welcome gift but I did not. Got into our room and it's pretty old. Bathtub wouldn't drain. Only had 2 towels for a family of 3. The sheet for the pull out couch had a huge stain on it. It's also very loud at night. Would not stay here again. Oh and the inside of the fridge and freezer is disgustingly dirty. Spilt food and hair. read more

Great location directly across the street from Mercy Hospital and several nearby restaurants. We opted to stay and dine @ MidTowne Kitchen & Cocktails located on the first floor. MidTowne Kitchen offers a full service bar with a seasonal menu. Clean hotel, easy to navigate, with friendly staff. I would definitely stay @ this location again when passing through Springfield, Mo. read more

Towneplace Suites Springfield - Hotels Near Me - Springfield, Missouri

We stopped in to get a room we were told it would be $180 for a night so we asked if we could get a military discount and a senior discount and the lady said sure! So we stayed there was told they had a continental breakfast that consisted of jimmy dean sausage egg and cheese biscuit in plastic bag in a steamer and oatmeal and a few other things (not what I had in mind) The room was clean. So the discount brought it from $180 to $130 and we agreed to pay $130 next day we got home and checked the account and they charge us $180 on the card. I really don't like being lied to especially when it comes to money so we will avoid this chain of hotels in the future. read more

EV owner don't expect to use the EV charger!!! Non EV park in EV only parking. Employees did tried but Manger seem not to care. They don't tow enforce in the spots I only stayed her because of the overnight charging. Very disappointed! Then they had a 18 wheeler delivered when I was headed to supercharger before the guy started to unload I asked if he could move to let me out. He refused and made a bunch of rude comments to me. The hotel should request new driver. As far as the room it was clean but smaller then other town places. The staff was friendly. They don't seem to put trash bags in the trash cans making them useless but that was not as big of a deal. Because of the impression of the lack of caring by the manger and the policy on the EV spots not being tow enforced. I won't stay here and don't recommend any EV owner do also my current say should be refunded to me for the inconvenience but I sure that won't happen. Very disappointed with the manger lack of caring. If the owner/manger contact me I'll update my post. read more

See all

I've stayed at Towne Place Suites of Springfield several times and have had favorable experiences. The facility is clean, well-maintained and offers affordable rates. While the bedrooms are on the small side, the beds are comfortable. The living room was well furnished and the television had 40 channels, including two options and plenty of sports options. The strength of the wi-fi signal was inconsistent. The clean staff has always done a fantastic job tidying up the room each day. There's a basic complimentary breakfast with hot and cold food options. The coffee is generally sub-par, so I usually need to dash off to one of Springfield's coffee houses to get my morning caffeine fix. The check-in process has always been quick and efficient. read more

They only cleaned every other day and when they did clean, it was not good. Left dirty towels on the floor..didn't change sheets.

What an impressive Hotel. Love the design and how clean it is great staff Was here only one night wish I could've stayed longer I would stay here long term if I could thank you for having such a great place read more

See all

Super friendly staff, clean rooms and the building is super nice. Even the restaurant is on point. Quick service and tasty food. The pet fee is only $75 and for a touristy area that ain't bad. Plus you get free breakfast included. I'll definitely keep this place on my favorites list read more

Always look to stay at Towne Place Suites when we travel. Really like their two bedroom suites. Over the past couple of years we've been traveling with our two small dogs, so when booking the reservation we always indicate traveling with pets. Well the desk person must have missed us walking by with two small dogs, because when we came back from dinner she yelled out, "hey what room are you in?" Very unprofessional in my opinion. She then said we failed to fill out the pet paperwork- NEVER- been asked to do that before. We didn't fail to fill it out, you never gave it to us. Let's move on to the room. The soundproofing was terrible- could hear every car that drove by, despite being on the 5th floor. The beds were uncomfortable and the toilet area was child size. The property looked very nice, but a lot of little things added up to a not so nice stay. The remaining staff we spoke to were very polite/friendly, but couldn't make us forget the first impression we got from the front desk lady who checked us in. Location was central to most of the places we were going. Sorry it wasn't a nicer stay! read more

Staff has been tremendously friendly over the past several months, and I am happy to report that they fixed the IT issue with the emailed receipts! Pleasantly surprised with how much I've enjoyed staying here and getting to know folks in Springfield! read more

My daughter was life flighted to Mercy. I drove a EV car that I haven't taken on trips ... the big battery died. I had to be towed the rest of the trip to the hospital. The hotel was so nice to let me charge my car there. I am so thankful for the peace/generosity they gave me during this difficult time. HIGHLY RECOMMENDED! read more

Only stayed two nights, but service was great, complementary breakfast was good. COFFEE WAS GREAT. Suite and both rooms were clean and inviting. Location is very accessible to lots of things to di in Springfield and 50 minutes from Branson. There is a Walgreens right across the street and so is a hospital. read more

Towneplace Suites Springfield - Hotels Near Me - Springfield, Missouri

See all

For the most part, I enjoyed my stay at Townplace Suites (Marriott Property) from February 2nd to the 4th, and I will strongly consider them again during my next business trip to Springfield. My take: ***** I. BOOKING Why not five stars? Well, I had a few challenges booking with Townplace Suites. First, I never received a confirmation e-mail despite confirming with them over the phone. After a few days with no e-mail, I called back to make sure that I had a room, and they noted that they misspelled my e-mail. (I'm pretty sure the e-mail bounced back.) So, it would've been nice if they followed up. I corrected them, of course. Once I arrive at Towneplace Suites, they also had my last name incorrectly listed on the paperwork I had to sign. Dude, I mean, if I give you my credit card information, and restate both my name and e-mail on the phone, how hard is it to get my name wrong? They need to improve on this. For the record, though, I thought the staff was very nice, and they did let me come into my room at 11am instead of 2 or 3pm (which was the check in time). I appreciated that. II. ROOM It's chic, modern, new, and clean. I especially love the large king-sized bed (more on that later), spacious kitchen (for a hotel), and pristine bathroom. I do think the room could have been better in three ways, though: -Have blackout curtains. -Put the TV in front of the bed, instead of to the left side. -The shower knob is to the right of where it usually is. But why? Lol. The room also came with a robust heating and cooing system, and it was never uncomfortable temp wise. III. BED The most important criteria I have when reviewing a hotel is the bed. And my king sized made me sleep like a newborn. I wish I could bring this one into my own home. IV. OTHER AMENITIES -They have a happy hour and complimentary breakfast. I didn't take advantage of them, though. -Free parking! -It's not part of the hotel, but there's a nice Walgreens across the street. V. PRICES Not bad, but a lot higher than I thought for Springfield. Here's the breakdown: +Room Charge: $169.00 +Occupancy Sales Tax: $8.45 +State Occupancy Tax $12.84 +Total: $190.29 VI. OVERALL As I said, I would totally stay at Towneplace Suites for my next stay. But there are definitely a few areas for improvement. read more

See all

It's the worse trying to get in touch with them. I called for a full hour. I even faxed them and still no reach.

Always cleans and nice people. Good location near to Mo State. Had a suite this weekend. Air blowing on the bed all night and the bed was only a queen. Just too small and uncomfortable. read more

I was visiting my home town of Springfield, MO over Memorial Holiday weekend for 2 weddings and a 50th Anniversary renewal for my parents. I reserved a 2 bedroom suite here and I was given a suite on the 5th floor of the hotel and the rooms were a great size and we had plenty of space for our long weekend stay. Each bedroom has a TV and there is also a TV in the living room. The kitchen is a nice size with a full size refrigerator, a stove and microwave. Another plus to staying here is the complimentary breakfast every morning. They had sausage patties but sadly for me no bacon served while I was there. The front desk staff and the food service staff are also friendly and welcoming which is always a plus when you're traveling. Something else that I thought was a plus is there is a Walgreens within walking distance (directly across the street) and there are plenty of restaurants and Bass Pro Shop not very far from the hotel. If you are planning a trip to Springfield, MO I would definitely recommend Towneplace Suites or Courtyard. I have stayed at both and they are wonderful. read more

See all

What a wonderful place. From beginning to end, we had a great experience. The staff was so nice, friendly and helpful. The hotel was beautiful, the room well appointed, the bed was comfortable. The only negative was the shower head. I would definitely recommend this place. read more

My family and I are all Platinum Elite rewards members, so you could say we're very loyal to Marriott. We stayed here twice, one night on the way to Texas and another night on the way back from Texas. Both experiences were very positive. Upon check in, both times, we received a voucher for a free beer from the bar and we were allowed to pick any item we wanted from the refrigerators at the market. What did we pick? Ice cream! The front desk employee both times was very generous, welcoming, and polite. I was able to also try a burger from the Bistro and it was okay. The service from the bistro/bar area was what really stood out though. The rooms were clean and well kept and the room I stayed in even had the Elfa closet system installed! Breakfast food was pretty standard, meaning nothing amazing, but nothing bad. I had a combination of scrambled eggs, sausage patties, hard boiled egg, potatoes and gravy, a waffle, and oatmeal with brown sugar and walnuts from the 2 times I had breakfast here. The food was kept hot (obviously not for the hard boiled eggs though) and was well stocked. We had a great experience here and they really maintain the interior well! read more

See all

Stayed here for a few nights and everything was great. Rooms clean, breakfast good, and front desk staff was very nice and accommodating. Housekeeping was great too, as I needed extra towels and they were brought up within 5 minutes. Stayed here before, and will stay again next time I am in Springfield. read more

Well located for Wonders of Wildlife. The staff were courteous and friendly. The suites are well laid out with completely separate rooms (not just a dividing space). There are plenty of BBQ and pizza joints within a few minutes drive making it a great stop for families. read more

I stayed in one of the two bedroom suites with a friend for two nights. The hotel was very clean. The staff was super friendly. We ate the free breakfast and it was good but you need to get there early before all the good stuff is gone. read more

See all

Super clean room we stayed in with up to date decor. The kitchen in our suite was quite adequate and the in room coffee was better than the coffee in the breakfast area downstairs. We stayed in the two bedroom suite and it was very quiet. You could hear cars on the road outside but it wasn't too bad, but we did stay from Sun-Wed so weekend traffic might be noisier. The beds were comfortable as were the pillows. I've stayed at several hotels in Springfield now and this one is by far my favorite. I like that they have a bar. The front desk personnel were all very friendly and helpful. I will definitely make this hotel my regular now when in Springfield. I'm in Branson tonight at a different hotel visiting family and I'm really wishing I had just stayed in Towneplace Suite Springfield! read more

I had a 5 star experience at this hotel. I'm traveling up north from Texas to Chicago and decided to stop here. For those interested, it is directly across from Mercy Hospital and also a few blocks away from the largest Bass Pro Shop I have ever seen. (Fun place to take kids). At first, the room was a bit expensive at $130 but they have an excellent military/gov discount that brought it down to $89!! They also have an ATM in lobby which is convenient. The staff is wonderful and very sweet. The room was very clean with lots of amenities and Netflix! The bed was extremely comfortable (for me), the pillows have both firm and soft but I believe you can request whatever type of pillow you prefer. The kitchen was very nice and new, it has a large refrigerator and all the utensils and cooking items you need. The free breakfast was awesome! They serve all the way till 10 am! Most hotels stop very early. Today, they had fresh made waffles, biscuits and gravy, eggs and sausage. Also lots of muffins and bagels, the other side had more food like cereals and something else hot but I didn't look. They had drinks and their coffee bar is excellent with tons of syrup flavors and different types of sugar. This hotel focuses on amenities and comfort. I am very impressed and it gave me great energy to continue my road trip. read more

Towneplace Suites Springfield - View from my table. Very clean. - Hotels Near Me - Springfield, Missouri

Staff is really friendly and everything was very clean, Guest room bed are comfy. breakfast is good they have waffle maker thats my favorite. Outside they have a grill and seating area. Very nice hotel I would come back and stay here. read more

See all

I don't know what people are talking about. THis place was TOPS. Such a better option than other Marriott options in the area. The staff was incredible...In a terrible downpour multiple staff members offered to help me load my car, watch out little man or anything else we needed. Super friendly and I would gladly stay here again read more

This hotel is very welcoming. Clean rooms and house keeping is very kind. They well go out of their way to keep your stay very welcoming. All staff are very friendly and kind. They make sure that you are happy and taken care of. They will clean your room with you in it off you prefer. It is right across from mercy hospital and reasonable on price. Rooms are just as they picture. read more

Towneplace Suites Springfield - Our room studio king bed - Hotels Near Me - Springfield, Missouri

Great place, great stay. Spent a day in Springfield MO and stayed at this Towneplace Suites. My stay was great. This is a very nice hotel with a great staff. Super modern and the room was quite surprising with a full kitchen. A big fridge, dishwasher and dishes with silverware, and pots and pans. The bathroom was clean and the bed was great. I didn't wake up once! Plenty of parking in the lot and the room was nice and quiet. The Tv was also awesome. It was attached to the wall on a mount that could move around so you could set it a various angles and watch from pretty much anywhere. I stayed for one day. read more

This place is amazing!! The staff are very nice and accommodating. In Fact, they go above and beyond in helping. It's right across the street from St John's Mercy Hospital, which was perfect. The rooms are so nice!! Stayed in a 1 bedroom, and moved into a 2 bedroom when it became available. The prices weren't bad, maybe a little high, but it is a new hotel. They are set up as little apartments with a kitchen and a living room with the two bedroom suites. The beds are comfortable, and everything is nice, clean & upscale! Would stay there again in a heartbeat!! read more

Love this place. I was just passing through on my way to Chicago. The room was clean and had all the things I need. It is a extended stag type of hotel but on a higher scale. It was a closet organizer that you could utilize from the bathroom and the front/kitchen area. They had a stove, refrigerator, and a dishwasher. Also dishes if you decide to cook. Also the bed was soft and I slept like a baby which I needed because I was getting back on the road. The breakfast buffet I didn't really get anything but a muffin but seem to be standard for hotel buffets. I would definitely come back to this TownePlace. read more

The location is convenient. The staff are friendly. The rooms are new, well appointed, and well maintained. Ample parking, and the bar stays open until 11. If you have the Marriott app, check out is a breeze. Also, it isn't outrageously expensive. Solid hotel in the Springfield area. read more

Nice! Rooms nice and roomy staff welcoming location convenient Feels like a new hotel free breakfast too read more

Very clean hotel. Great for biz travel and affordable. Management must get it as this place is spotless! Stay at hotels about ten days a month. Will be back for sure. read more

Very new and clean accommodations. The staff is very nice and responsive. Nice workout facilities for a hotel. Only negative I can say is the breakfast is the same every day. Although there is a variety of breakfast items. Oh...also I was overcharged at the bar. Otherwise this place would be five stars. If I could do a half star, I would of rated it 4 1/2 stars. read more

I really enjoyed my stay here. I came here for a mini-vacation with my kids and dog. The suites are set up like apartments with a kitchen, good size living room, and separate bedrooms. Outside the building, there is even a nice little area to walk your dog. read more