We found ourselves needing to stay here when a family member was admitted to the ICU on an…read moreemergency basis. Flew to Missouri from California, and this hotel is directly across the street from the hospital. Could not have asked for a better experience. The hotel is directly across the street from the hospital, so it was a very easy walk to get to and from seeing our family member. The room was clean and comfortable. The staff were friendly, and very accommodating. We were able to add days and end our stay without any sort of advanced notice, of course, because we did not really know what would be happening. When we did leave, we were given a late-late checkout on request, I really could not say enough wonderful things about how nice it was to not have to worry about our hotel stay. I would give them infinite gold stars if possible. Thank you.

This hotel is in the Medical Center area, which makes it very convenient for those visiting someone…read moreat one of the nearby hospitals. It's also a pretty safe neighborhood, which is nice since parking is in an open lot, not a garage. It's a basic TownePlace Suites. It has good-sized rooms with comfortable beds and a fold-out sofa, basic cooking facilities, a work station and the usual amenities including iron and board. There is also a complementary breakfast, and a few others, including a workout room. Service was generally pretty good. I couldn't find my hair dryer on my first day (heading into a meeting), and the front desk attendant had one to my room within minutes. However, there were several other issues with this property. First, the shower in my guest room was barely warm. Even after receiving assurance from the front desk that maintenance would look after it, it was no better. There is a lobby bar where the attentive bartender pours drinks and offers appetizers from Tuesdays through Saturdays, but the quesadilla on offer was HORRIBLE! Whatever was supposed to be the tortilla (and it was NOT a traditional flour tortilla) had the consistency - and flavor - of cardboard. When I asked the bartender what kind it was, she admitted she didn't know, but suspected it was some kind of "healthy option." One does not order a quesadilla to be healthy. Third, the hotel has a shared computer (not exactly a business center) but requires a log-on for Word or Excel, which makes it pretty useless for anything except surfing the web. Even the credentials provided by the front desk didn't work. On two of the three nights I stayed there, the hotel hosted a fair number of kids' sports teams. That meant the noise level went up, kids running in the halls, and a breakfast room that was pretty well overrun both mornings. Fortunately, there are other restaurants close by, providing options to avoid the crazy. It's not the best TownePlace Suites at which I've stayed (and I've stayed at plenty) but if the location is convenient and the price suits your budget, I wouldn't steer you away.

Great location Nicely sized rooms and oversized shower…read moreAdequate fitness room Fun lobby bar Difficult to get to roof top venue. It is either closed for private events or no allowance for those under 21 (we have struck on 3 visits) Valet parking Springfield's only 4 star hotel.

I hadn't been to Springfield in years, so I asked a local where I should stay for a quick overnight…read moretrip. Without hesitation, he said, "You've got to try the Vandivort." I'm so glad I did. The moment I stepped into the stylish, contemporary lobby, I felt like I'd walked into a boutique hotel in SoHo. The design is chic, modern, and full of personality. I arrived early and was pleasantly surprised to get access to my room right away -- a spacious, beautifully appointed room on the fourth floor of the hotel's main building. (Tip: there's a second building across the alley in back, so if location matters to you, be sure to ask which one you're in.) My room was terrific -- upscale furnishings, high ceilings, and a bed so comfortable I wanted to bring it home with me. Great mattress, perfect pillows -- everything you hope for in a good night's sleep. As luck would have it, the hotel was celebrating its 10-year anniversary with a lobby reception just as I was heading out to a meeting. The place had a celebratory buzz. When I returned, I made a beeline to Vantage, the rooftop bar, for an Old Fashioned. They were out of Angel's Envy (my go-to), but the bartender made a solid one with Woodford Reserve. A quick evening shower made the rooftop a bit humid, so I headed downstairs to The Order, the hotel's lobby bar -- equally impressive, with a standout liquor selection and, yes, Angel's Envy in stock. Round two. The next morning, I hit their fitness room in the back building, followed by a run through downtown. Afterward, I grabbed a surprisingly good $10 breakfast burrito from the on-site café. My only real quibble: no complimentary coffee in the lobby. For a boutique hotel of this caliber, it's a small thing that would make a big difference. Overall, Hotel Vandivort delivered style, comfort, and a memorable experience. If you're heading to Springfield and want something with personality and polish -- stay here. Highly recommended.

A nice, modern hotel. Well-lit and clean for the most part. Rooms are pretty small, but overall…read moreprice is affordable. Our room had some sections of carpet that hadn't gotten cleaned - looked like trail mix had spilled from a prior guest and never gotten cleaned up. Shower head is kind of funky - it's a rain shower style so the water comes down from above and then you have the option to use a tiny/skinny shower head for washing your body etc if desired. Overall a good stay. Breakfast was okay, bagels and cream cheese, floppy French toast sticks and syrup, sausage patties, scrambled liquid eggs, breakfast potatoes and coffee and orange juice. Okay for a hotel breakfast but wished it would change up every-other day or something so it wouldn't be the same thing.

If you like to party, you'll love the place, but if you want to rest- not a good experience. There…read morewere slamming doors and noise most of the night with a lot of road noise. The hall and elevator smelled like marijuana. There was no covered area to unload, and entry and exit was not user friendly. it was storming when we got in, everything got wet, and it was very unpleasant. Staff was nice, but rooms are very small, and it seems to be more designed for spending time in the lobby drinking or playing games than it was for resting. TV remote did not work. Never again, AND, it was very overpriced.

The location of this hotel is so convenient to the freeway exits, restaurants and shopping areas…read more We were there for 3 days for a family reunion and the desk staff was providing top notch customer service the entire time which our group appreciated very much. The breakfast was wonderful every morning and the dining area has plenty of seating. In the evenings we enjoyed gathering on the outside patio at the fire pit. The banquet staff was courteous and attentive. Pretty much all of us really liked our rooms. The handicap accessible room that my mom needed was wonderfully spacious with a roll in shower. Hilton Garden Inn does a really good job with events, the rooms are well kept and the restaurant has a fantastic menu.

This is our second time staying in this hotel. We are so happy to be back. This room sleeps 4…read morepeople. It's perfect because it gave space between the living room and bedroom. The hotel is super clean. The room came with an empty mini fridge, coffee with coffee pods, microwave , ironing board, safe , extra blankets , and shampoo, conditioner, body wash in the bathroom. The room was perfect for my family and I of three. Room was quiet , staff were super attentive and making sure we had everything we needed. I now look forward to coming here each time I come to Springfield. For those who are interested: this hotel also has breakfast, business center, small gym, indoor pool and a mini store inside to buy any last minute items. Thankful for this awesome experience and can't wait for next time.

OK the lone highlight of the stay was Ms. Tracy at the front desk.....she was pleasant and caring,…read moreand brought an extra blanket to our room on the far side of the hotel. Rest of the adventure was downhill....... I arrived earlier than my 4pm scheduled check-in time, which for most Best Western hotels is not an issue considering my Diamond Select status (yes, I stay at Best Wester hotels quite a bit). Was told by someone at the front desk that unless I paid a $30 early check-in fee, they could not check me in, as they were very busy with cleaning......Normally, I could live with that, but then things went downhill....... Came back later and Ms. Tracy checked us in. We went to our room, and were greeted by a garden of cigarette butts outside the room. So much for the extra time that was needed for cleaning. The room was microscopic, complete with a desk chair that resembled a torture device, had burned out lightbulbs in the bathroom, a sink stopper that was simply sitting in the sink and not connected, and the hair drier was completely missing. The television was smaller than the computer monitor I am writing this review on. Ice machines were also not functional, except for one in a vending area that required a key card to gain entry. For a hotel that claims to be historic, the place has seen better days. My money will be better spent staying at a place down the street for a couple of dollars more that is actually worth the price paid.

On our way from Paducah, Kentucky, we stopped in Springfield, Missouri and found this Best Western…read morewhile traveling along historic Route 66. We thought it looked cute from the outside with that classic Route 66 vibe, and it turned out to be a nice little stop. The hotel was neat and clean -- definitely an older property, but well-kept and comfortable. We chose to stay at another Best Western because we had such a great experience the night before, and this one came close! The staff were all very friendly, and the complimentary breakfast was a nice touch before getting back on the road. I especially liked the nostalgic Route 66 décor -- it really fit the theme of our cross-country trip learning about the history of America's Main Street. After breakfast, we packed up and headed toward Oklahoma City (which turned into quite the adventure -- plenty of stories there ). Overall, this was a solid stop for the night with good service and a fun vintage feel.

We were in town on business and booked at the Hampton Inn based on the recommendation of friends…read more Oh boy, it is SO nice! We splurged and got a suite for a few dollars more. The room was very quiet and very clean. Furniture looked new snd not thrift store rejects like a few places we have stayed. Tvs worked correctly and were easy to operate. The bathroom isn't tiny. The breakfast was delicious...although the coffee will put hair on your chest, LOL! We'll be back!!

We were in town for a college tour. Hilton is our go-to when staying away from home. They did not…read moreoffer Diamond member parking out front which was a little disappointing. The lobby is large and cozy and welcoming. The morning complimentary breakfast offers anything you could want to get your day started. We booked a king suite for the weekend. The room is spacious and accommodating. The sitting/dining area had all the comforts of home. The full size fridge microwave and sink helped make our stay more pleasant. The furniture was very uncomfortable. The love seat and chair were functional but not for long stretches of time. The bedroom was well appointed with a work area and large king sized bed. The linens were comfortable and clean. The bathroom offered a separate sink outside and then a toilet and shower. The water pressure was marginal and could benefit from a new shower head.

This place has nice rooms that are super spacious and well designed. The hotel is fairly new and…read morewell taken care of. They do a good job of keeping the rooms clean, with some exceptions from time to time. The rooms also have small kitchens in them which is nice when you have family or leftovers etc. With all that being said, I dislike the loud doors in this hotel as you always hear the doors slamming shut (especially the exterior doors). Plus, we have had people smoke the place out while cooking or falling asleep while cooking in the middle of the night. Customer service after events like that was dismal.

We stayed here 2 nights on our way to Oklahoma City. Our first night was Wednesday so able to…read moreenjoy evening reception at 5 pm. Free drinks including beer and wine along with dinner selection of chicken gumbo soup and salad. There was even fruit and cheese platter which was nice along with cookies. Our room was 2 queen and 1 king bedrooms with living room and kitchen at entrance. There were 2 private bathrooms: bathtub/shower and the other was stand-alone shower. Both rooms were very spacious. There was also indoor pool which was nice to relax in. Breakfast was nice with good selection of hot and cold food. Housekeeping was nice to setup crib in room and also have daily cleaning.

This hotel was nice and clean. The room was small but sufficient and the staff were professional…read moreand helpful. The lobby was large and family friendly with games and an outdoor seating area. Parking was plentiful. The continental breakfast was very good. I was impressed by the pancake maker, never saw one before. Moving forward, Tru by Hilton will be my hotel of choice.

Enjoyed the hotel for my first time in Springfield, MO. Got in late and had other guests arriving…read morelate. Front desk, Amber, was nice and helpful. Had to print some documents as well. She took care of it right away. Thanks!!!

I've traveled a few times in the last few months, and this hotel has given hope that the hotel…read moreindustry can make a go of it after the pandemic. I won't waste time telling you how other hotels have failed. You can find my reviews to learn more. I'm going to tell you how pleasant our stay was. After hours of driving rains, we arrived around midnight to a smiling face and an engaging midnight auditor. (It's what they called her, not me.) We had a clean room with really comfortable beds. A great bathroom was icing on the cake. There was a ginormous closet to house all our suitcases and gear. And - breakfast was really good. I was surprised to find that our coffee maker actually worked and there were no issues. (From other reviews, you'll know how other 3 & 4-star hotels had failed there.) I highly recommend this hotel. They're two years old and making everything work in a time when COVID has thrown a kink into most hospitality businesses. Great job!!!

Love the layout of the rooms here. Our bed was a little too hard for my taste. I asked at checkout…read moreif they have mattresses toppers. They said they don't currently have them but it was a good suggestion and they will get some. Nice! The TVs probably need some adjustments. Ours was very dark and hard to see the screen. Only stayed one night so not a big deal. The air conditioner is very loud in room 212. I turned it off and on a few times to be able to sleep. The room was very clean and it's convenient having a refrigerator and microwave in the room. The front desk staff were very friendly! Breakfast was very good! They had sausage, scrambled eggs, biscuits and sausage gravy. Everything was hot and you could tell it was made fresh. Not microwaved. You could make yourself a waffle or grab a boiled egg (already peeled) and a bowl of fresh strawberries. So many options, they do a great breakfast! Definitely get up for breakfast! The location is convenient and right off I44. There is a Costco nearby you can fuel up at and they are open until 10 pm! Bonus!!!

It had been a while since I stayed here and I don't think the decor has changed much. But, they do…read morehave EV chargers on site which is nice. You can check out a key to the chargers and there is a $10 fee (but you don't have to move your car b/c it's for 24 hours). This DoubleTree reminds me of an Embassy Suites because of the open area with surrounding rooms. It was super quiet when I was there. Staff was friendly and helpful.

I rarely leave negative reviews, but I was disappointed by my experience upon arrival…read more Before checking in, I called the hotel to request an early check-in. I fully understood that this was only a request and not a guarantee. When I arrived, I was informed that the hotel was fully booked and that my room was not yet available. That part was completely understandable. What was disappointing was the way the information was communicated. The front desk staff (older lady) came across as dismissive and unwelcoming, making my family feel more like an inconvenience than a valued guest. Hospitality is about more than just having a room available, it's about how guests are treated when things don't go according to plan. A simple explanation, an estimated wait time, or even a friendly acknowledgment of the inconvenience would have made a significant difference. Instead, the interaction left a poor first impression and set a negative tone for the start of my stay. I hope management takes this feedback as an opportunity to reinforce the importance of customer service and guest experience. While operational challenges happen, courtesy and professionalism should always be part of the experience.