We found ourselves needing to stay here when a family member was admitted to the ICU on an…read moreemergency basis. Flew to Missouri from California, and this hotel is directly across the street from the hospital. Could not have asked for a better experience. The hotel is directly across the street from the hospital, so it was a very easy walk to get to and from seeing our family member. The room was clean and comfortable. The staff were friendly, and very accommodating. We were able to add days and end our stay without any sort of advanced notice, of course, because we did not really know what would be happening. When we did leave, we were given a late-late checkout on request, I really could not say enough wonderful things about how nice it was to not have to worry about our hotel stay. I would give them infinite gold stars if possible. Thank you.

This hotel is in the Medical Center area, which makes it very convenient for those visiting someone…read moreat one of the nearby hospitals. It's also a pretty safe neighborhood, which is nice since parking is in an open lot, not a garage. It's a basic TownePlace Suites. It has good-sized rooms with comfortable beds and a fold-out sofa, basic cooking facilities, a work station and the usual amenities including iron and board. There is also a complementary breakfast, and a few others, including a workout room. Service was generally pretty good. I couldn't find my hair dryer on my first day (heading into a meeting), and the front desk attendant had one to my room within minutes. However, there were several other issues with this property. First, the shower in my guest room was barely warm. Even after receiving assurance from the front desk that maintenance would look after it, it was no better. There is a lobby bar where the attentive bartender pours drinks and offers appetizers from Tuesdays through Saturdays, but the quesadilla on offer was HORRIBLE! Whatever was supposed to be the tortilla (and it was NOT a traditional flour tortilla) had the consistency - and flavor - of cardboard. When I asked the bartender what kind it was, she admitted she didn't know, but suspected it was some kind of "healthy option." One does not order a quesadilla to be healthy. Third, the hotel has a shared computer (not exactly a business center) but requires a log-on for Word or Excel, which makes it pretty useless for anything except surfing the web. Even the credentials provided by the front desk didn't work. On two of the three nights I stayed there, the hotel hosted a fair number of kids' sports teams. That meant the noise level went up, kids running in the halls, and a breakfast room that was pretty well overrun both mornings. Fortunately, there are other restaurants close by, providing options to avoid the crazy. It's not the best TownePlace Suites at which I've stayed (and I've stayed at plenty) but if the location is convenient and the price suits your budget, I wouldn't steer you away.

Great location Nicely sized rooms and oversized shower…read moreAdequate fitness room Fun lobby bar Difficult to get to roof top venue. It is either closed for private events or no allowance for those under 21 (we have struck on 3 visits) Valet parking Springfield's only 4 star hotel.

I hadn't been to Springfield in years, so I asked a local where I should stay for a quick overnight…read moretrip. Without hesitation, he said, "You've got to try the Vandivort." I'm so glad I did. The moment I stepped into the stylish, contemporary lobby, I felt like I'd walked into a boutique hotel in SoHo. The design is chic, modern, and full of personality. I arrived early and was pleasantly surprised to get access to my room right away -- a spacious, beautifully appointed room on the fourth floor of the hotel's main building. (Tip: there's a second building across the alley in back, so if location matters to you, be sure to ask which one you're in.) My room was terrific -- upscale furnishings, high ceilings, and a bed so comfortable I wanted to bring it home with me. Great mattress, perfect pillows -- everything you hope for in a good night's sleep. As luck would have it, the hotel was celebrating its 10-year anniversary with a lobby reception just as I was heading out to a meeting. The place had a celebratory buzz. When I returned, I made a beeline to Vantage, the rooftop bar, for an Old Fashioned. They were out of Angel's Envy (my go-to), but the bartender made a solid one with Woodford Reserve. A quick evening shower made the rooftop a bit humid, so I headed downstairs to The Order, the hotel's lobby bar -- equally impressive, with a standout liquor selection and, yes, Angel's Envy in stock. Round two. The next morning, I hit their fitness room in the back building, followed by a run through downtown. Afterward, I grabbed a surprisingly good $10 breakfast burrito from the on-site café. My only real quibble: no complimentary coffee in the lobby. For a boutique hotel of this caliber, it's a small thing that would make a big difference. Overall, Hotel Vandivort delivered style, comfort, and a memorable experience. If you're heading to Springfield and want something with personality and polish -- stay here. Highly recommended.

A nice, modern hotel. Well-lit and clean for the most part. Rooms are pretty small, but overall…read moreprice is affordable. Our room had some sections of carpet that hadn't gotten cleaned - looked like trail mix had spilled from a prior guest and never gotten cleaned up. Shower head is kind of funky - it's a rain shower style so the water comes down from above and then you have the option to use a tiny/skinny shower head for washing your body etc if desired. Overall a good stay. Breakfast was okay, bagels and cream cheese, floppy French toast sticks and syrup, sausage patties, scrambled liquid eggs, breakfast potatoes and coffee and orange juice. Okay for a hotel breakfast but wished it would change up every-other day or something so it wouldn't be the same thing.

If you like to party, you'll love the place, but if you want to rest- not a good experience. There…read morewere slamming doors and noise most of the night with a lot of road noise. The hall and elevator smelled like marijuana. There was no covered area to unload, and entry and exit was not user friendly. it was storming when we got in, everything got wet, and it was very unpleasant. Staff was nice, but rooms are very small, and it seems to be more designed for spending time in the lobby drinking or playing games than it was for resting. TV remote did not work. Never again, AND, it was very overpriced.

Have been staying here for years and this HGI is going downhill fast :(…read more First off, the breakfast in the morning is still great. Andrea is always helpful and love the cooked to order items here. The rooms, however, are getting so rundown through the years. My room on the first floor was so muggy, damp and even the carpets were bad. You would not even dare walk on them with bare feet, so gross. Then, the bathroom walls were stained with who knows what. I was there for a week and had two hand towels and one wash cloth. Lastly, Springfield is getting booked up so these rooms can be up to 180/200+ per night which is highway robbery since they are so bad. Sooner or later it will be dropped from the Hilton chain and be made into a Quality Inn or something.

The location of this hotel is so convenient to the freeway exits, restaurants and shopping areas…read more We were there for 3 days for a family reunion and the desk staff was providing top notch customer service the entire time which our group appreciated very much. The breakfast was wonderful every morning and the dining area has plenty of seating. In the evenings we enjoyed gathering on the outside patio at the fire pit. The banquet staff was courteous and attentive. Pretty much all of us really liked our rooms. The handicap accessible room that my mom needed was wonderfully spacious with a roll in shower. Hilton Garden Inn does a really good job with events, the rooms are well kept and the restaurant has a fantastic menu.

Nice people. Rooms are clean. Interesting old cars to look at. Breakfast ok, not Waffle House but…read moreok.

I'm bumping up a star here for the nostalgia. I'll just throw that out here at the beginning. Well,…read morefor that AND for the effort being put in to improve... thanks to my wonderful eavesdropping abilities. We opted for the Elvis room... was it dated? Yes, yes it was. The whirlpool could definitely use a little something as parts were falling off - but, hey... we were going back in time. The Cadillac bed still brings a smile to my face. It was cheesy in a completely awesome way. Shove the kids in the wagon & let's hit the open road! Could it be improved on? Sure... but it was clean, comfortably & achieved it's goal. Bonus, it was quiet, despite being along the road. We noted the addition of some new themed rooms, including a lovely western room. I like to see the progress and hope to see refreshes on some of the classics. Breakfast was available & worth skipping. It seriously was not good. I don't mean in the usual subpar hotel breakfast way. I mean that they somehow made a subpar hotel breakfast worse. The biscuits were too hard to too cut &, speaking of cutting, I'm pretty sure they cuz the gravy with water . It was THIN. Even so, no amount of soaking softened the biscuits. The grounds were very pleasant to stroll through. The Route 66 touches were well-integrated, keeping it true to the theme without going overboard. The hot tub has been removed and covered with a deck. It's, again, true to the original era. While checking out the grounds, we overheard staff discussing the importance of, and plan for, improving curb appeal. We truly enjoyed our stay & needed something not so serious, something playful. This hit the mark!

We were in town for a college tour. Hilton is our go-to when staying away from home. They did not…read moreoffer Diamond member parking out front which was a little disappointing. The lobby is large and cozy and welcoming. The morning complimentary breakfast offers anything you could want to get your day started. We booked a king suite for the weekend. The room is spacious and accommodating. The sitting/dining area had all the comforts of home. The full size fridge microwave and sink helped make our stay more pleasant. The furniture was very uncomfortable. The love seat and chair were functional but not for long stretches of time. The bedroom was well appointed with a work area and large king sized bed. The linens were comfortable and clean. The bathroom offered a separate sink outside and then a toilet and shower. The water pressure was marginal and could benefit from a new shower head.

We were in town on business and booked at the Hampton Inn based on the recommendation of friends…read more Oh boy, it is SO nice! We splurged and got a suite for a few dollars more. The room was very quiet and very clean. Furniture looked new snd not thrift store rejects like a few places we have stayed. Tvs worked correctly and were easy to operate. The bathroom isn't tiny. The breakfast was delicious...although the coffee will put hair on your chest, LOL! We'll be back!!

This place has nice rooms that are super spacious and well designed. The hotel is fairly new and…read morewell taken care of. They do a good job of keeping the rooms clean, with some exceptions from time to time. The rooms also have small kitchens in them which is nice when you have family or leftovers etc. With all that being said, I dislike the loud doors in this hotel as you always hear the doors slamming shut (especially the exterior doors). Plus, we have had people smoke the place out while cooking or falling asleep while cooking in the middle of the night. Customer service after events like that was dismal.

We stayed here 2 nights on our way to Oklahoma City. Our first night was Wednesday so able to…read moreenjoy evening reception at 5 pm. Free drinks including beer and wine along with dinner selection of chicken gumbo soup and salad. There was even fruit and cheese platter which was nice along with cookies. Our room was 2 queen and 1 king bedrooms with living room and kitchen at entrance. There were 2 private bathrooms: bathtub/shower and the other was stand-alone shower. Both rooms were very spacious. There was also indoor pool which was nice to relax in. Breakfast was nice with good selection of hot and cold food. Housekeeping was nice to setup crib in room and also have daily cleaning.

This hotel was nice and clean. The room was small but sufficient and the staff were professional…read moreand helpful. The lobby was large and family friendly with games and an outdoor seating area. Parking was plentiful. The continental breakfast was very good. I was impressed by the pancake maker, never saw one before. Moving forward, Tru by Hilton will be my hotel of choice.

We frequent Springfield from St Louis A LOT for concerts and Tru isnour go to for lodging! Rooms…read moreare amazing and meticulously cleaned.. love the smart setup on the TV that I have access to all my streaming services and games and whatnot!! The lobby is great and love the game area and pool table!! Good selection of latenight grub and even a fine selection of alcoholic beverages! Free internet works just fine throughout the whole hotel and we can spend hours literally in their salt water pool! Staff is VERY attentive and accommodating! LOVE that they're all tated up too! Oh and breakfast is good too!! Everything everyone would want for a basic continental breakfast that varies day to day! (Unlike Big Cedars Anglers lodge which had the same meal 4 days in a row!!) Bacon egg pancakes one day, sausage eggs next day, omelet the next etc! Cya all soon!!!

Love the layout of the rooms here. Our bed was a little too hard for my taste. I asked at checkout…read moreif they have mattresses toppers. They said they don't currently have them but it was a good suggestion and they will get some. Nice! The TVs probably need some adjustments. Ours was very dark and hard to see the screen. Only stayed one night so not a big deal. The air conditioner is very loud in room 212. I turned it off and on a few times to be able to sleep. The room was very clean and it's convenient having a refrigerator and microwave in the room. The front desk staff were very friendly! Breakfast was very good! They had sausage, scrambled eggs, biscuits and sausage gravy. Everything was hot and you could tell it was made fresh. Not microwaved. You could make yourself a waffle or grab a boiled egg (already peeled) and a bowl of fresh strawberries. So many options, they do a great breakfast! Definitely get up for breakfast! The location is convenient and right off I44. There is a Costco nearby you can fuel up at and they are open until 10 pm! Bonus!!!

Another positive experience at a Springhill Suites. The staff was friendly, breakfast was adequate,…read moreroom was clean and spacious. No complaints here! Would definitely stay here again

I rarely leave negative reviews, but I was disappointed by my experience upon arrival…read more Before checking in, I called the hotel to request an early check-in. I fully understood that this was only a request and not a guarantee. When I arrived, I was informed that the hotel was fully booked and that my room was not yet available. That part was completely understandable. What was disappointing was the way the information was communicated. The front desk staff (older lady) came across as dismissive and unwelcoming, making my family feel more like an inconvenience than a valued guest. Hospitality is about more than just having a room available, it's about how guests are treated when things don't go according to plan. A simple explanation, an estimated wait time, or even a friendly acknowledgment of the inconvenience would have made a significant difference. Instead, the interaction left a poor first impression and set a negative tone for the start of my stay. I hope management takes this feedback as an opportunity to reinforce the importance of customer service and guest experience. While operational challenges happen, courtesy and professionalism should always be part of the experience.

It had been a while since I stayed here and I don't think the decor has changed much. But, they do…read morehave EV chargers on site which is nice. You can check out a key to the chargers and there is a $10 fee (but you don't have to move your car b/c it's for 24 hours). This DoubleTree reminds me of an Embassy Suites because of the open area with surrounding rooms. It was super quiet when I was there. Staff was friendly and helpful.