Needed a last minute alteration to wedding dress and Jo's did a perfect and super fast job. Could…read morenot have been happier.

I brought my work uniform in, as the seam in the shoulder had come undone in the wash. It was $15 +…read moretax to have it fixed and I was told to pick it up in 11 days. Christmas fell in that time, so I don't know what the usual turn around is. When I picked it up it was perfect. I don't have many tailoring needs, but when I do, I would totally come back.

Kim is so creative and can do about anything a customer needs! I have gone to her for years and…read morenever have been disappointed. Kim is not courteous and fair. She is in a league of her own!

Quick turnaround on hemming a gown - ready for pick up on the date needed, and quality work.read more

Been a customer for 30+ years. Bridal Gown was ordered 3 sizes too big (not a Tarrant Co. bridal…read moreshop). Strapless gown would slide right off my daughter. Sarah did a REMARKABLE, perfect job, literally re-building the bodice. She added the bustle and hemmed but the work on the top was Amazing! We will post pics following the wedding. My daughter & I could not believe the outcome. We felt like she saved the day!

I used Sarah's Tailors to hem a pair of dress pants and the alteration was decent. Then I bought a…read morenew blazer, a nice, all-wool, expensive jacket, and took it in to ask her to shorten my sleeves. The jacket had beautiful hand stitching, including faux hand-stitched buttonholes on the sleeves. She told me she could only shorten my sleeves a certain amount (about a quarter to a half inch) because of the buttons (i.e. to leave enough material between the 3 buttons and the hem of the sleeves). I agreed, as this meant the sleeves would be shortened without disturbing the buttons or the hand stitching. Well, when I picked the jacket up, she had re-set the buttons, removed ALL of the hand stitching AND left picks in the fabric all along the area around the buttons from removing the stitching!! She could have shortened the sleeves more if I had known, or wanted her to, take it all apart and move the buttons. I was extremely disappointed, furious, actually, because all she would have had to do was call me and ask me about removing the stitching. One of the sleeve's row of buttons are not even straight in a row, they are crooked. All of this occurred after spending nearly $50 for the alteration to an already-expensive jacket. When I spoke to her about it, she said 'I made a mistake'. Then she went to get her husband from the back of the store and we went through the situation again. He told me I HAD MADE A MISTAKE by not 'asking her about the buttons'!! This was MY FAULT, according to him, as well as hers!!! He offered to 'try to hand stitch' the threading that was removed but I was too concerned about the jacket looking even worse and then needing to remove stitching in the same spots that already had damaged, picked fabric. They snippily took a $50 bill out of the register and handed it to me and said "Keep the change!" If you have nice clothes, if you want to be treated with respect, do NOT go to this tailor.

EXCEPTIONAL!! I was turned away by four tailors in the area prior to finding these amazing,…read moreexperienced, professional people. I am pregnant and was a bridesmaid in a wedding and my dress was very tight. They said they could help me, had me come in and had no issue finding a way to make it work. They had it done much faster than I assumed it would take too, less than a week, and was very affordable. So grateful to them.

Thorough consult to help get on the same page about exactly what I envisioned for the dress,…read morerecommendations on exactly where to hem to, and got it done early. Definitely not the cheapest option, but high quality work for sure!

We have used Sun's four times now and they are impressive! Fast and excellent quality of work. You…read morecan tell she knows her alterations stuff! All you have to do is tell her what you want and she makes it happen. Very reasonable too! We trust her with all of our alteration needs. 5 stars for sure!

Decent pricing compared to other tailors on the area. Clothes are always ready on the promised date.read more

I love this Tailor....I have had lots of items hemmed or fixed. They do an excellent job. I highly…read morerecommend them. Susann McElroy

Great service fair price Done quickly , very satisfied…read morewould definitely recommend for a good tailor

I've been a customer over 20 years and have always going to the store. Their prices are good and…read morefair. They will work with you to find the right machine or accessories and then help you figure how to make it happen. We moved away from NRH several years ago and I still come back to Richland. I did try our local sewing machine store and it made me appreciate Richland even more! They are the full package - selection, service, tech support and classes. I've been sewing all my life - my daughters and my clothes, quilts, blankets. Etc - but I still take classes from Jeanne!!

Took my best friend there and she found her dress on the first try! Caleigh was so good and super…read morehelpful.

Simply amazing bridal gown shop - from the vast range of dresses available on the shop floor to the…read morecustomer service. Our bridal dress assistant was so nice and her knowledge of the dresses and how they could be customized was out of this world. They make and design their own gowns in house so you can hybrid your exact dream dress from elements of their other dresses. We found my friends dream dress that day however we did not end up purchasing it only because she opted at the last minute to accept a family heirloom dress from a beloved family member. I wish I could have given 6 gold stars! And I also wish I was able to try on the dresses myself - lol!

Universal Sewing delivered alterations on time so our son could look his best for his first high…read moreschool homecoming! They took measurements and even made last minute adjustments for him. He looks great. Universal Sewing have a new lifelong customer! Thanks for your outstanding customer service and care.

**Outstanding Service and a Lifesaver!**…read more I called Universal Sewing at 6:30 PM on a Friday with an urgent alterations job that needed to be done right away. I expected it to be a long shot, but they told me to come in and assured me they could take care of me for a small rush fee. Even though they were extremely busy, they still took care of me right away! Their willingness to accommodate my last-minute request, friendly service, and professional attitude were truly impressive. It's not every day you find a business that goes out of its way to help a customer when they're in a bind. Universal Sewing absolutely earned these five stars! I highly recommend them to anyone needing quality alterations and outstanding customer service. **Thank you for coming through when I needed you most!** Andrew

Very quick and high quality service, I have only been the one time to get a simple repair done and…read morethis will be the only tailor I visit moving forward.

**UPDATE** After…read morethis review posted, Red Carpet Tailor reached out to me which WAS NOT expected! He was so kind and took the time to hear me out. Let me tell you something, A LOT of the time, business owners/managers see reviews and NEVER respond to them. This reach out speaks VOLUMES to the integrity of this business. That means alot to me! The next time I need an alteration, I WILL give Red Carpet Tailor ago! I walked into Red Carpet Tailor on Douglas Monday morning needing a simple side slit extension. The lady behind the counter was very nice. However, I am very shocked at the price tag for this alteration. Literally, extending an already existing slit in a Chef coat by 3" on each side should not cost $50.16! I could understand if I was needing same day service, but I asked to pick it up in 4 days. To add insult to injury, the coat wasn't even steamed for the price paid. Disappointed