Javier was there fast and got me on the road quickly…read more Excellent customer service This company is great! They have saved me before and I will call them if I have to. Use this team for your needs They rock

I was in the mountains and was reversing got stuck in a ditch. I was high up in the moutains and…read moreCHP even had to figure out my coordinates along with NEXT LEVEL TOWING. They were able to find me and make me feel safe. They were able to fet my car out quincly and securely. What blew my mind was how narrow the mountain was and they were able to do it! Super grateful for them and would use/recommend again.

Great experience and great people highly recommend I would come back to them They helped me and…read morethey were quick

Sam and his team are awesome! They value their customers, are very nice and professional. Great…read moreservices!

Very bad customer service! I understand I was parked on the…read morered zone but I was just loading my car. The guy that tried towing my car but he was too slow in backing up which I was able to move. We then tried speaking to him but he refused to talk to us. I then called their number and the guy was so rude. "you know why we're towing your fucken car" this was the truck that tried to tow. FIX YOUR CUSTOMER SERVICE PLEASE

Recently got stuck on the 154, headed home from camping. Our Leaf Spring snapped on our trailer…read morewhich left us stranded on side of road with a child, dog, and shredded tire and undrivable trailer. We then spent more than 4 hours searching and calling for road side service 1. AAA 2. Mercury Insurance our actual trailer Ins Company 3. Local shops that AAA referred us to 4. Our trailer road side service - the final one got us in touch with Anacapa and they were great to send out Jose who drive out in 45min, got our trailer safely loaded, and carefully drove us to a repair shop for final drop off. They the whole process Jose took care not do any more damage to our already hurt Trailer and drive very careful to ensure it arrived at the next destination in best manner possible. After 6 hours on the side of the road - it was a relief and happy to be done. Shame in all of the other companies that would not even give us the time of day or help with getting us out of a very Harry situation.

Manuel came to my rescue! He fixed my tire swiftly and was friendly and kind throughout the entire…read moreprocess, he was able to get me out of my driveway and on my way to the av in a jiffy.

Had my vehicle "stored" by LASD on morning of 9/20/25 and Platinum towing took my car to their…read moreimpound lot. LASD told me I could pick up my vehicle later that day. I called Platinum late morning/early afternoon to find out when I could pick up my car. The man on the line told me they're closed on Saturday's and I would need to call Monday at 8am for info. Went back and forth a few more times with the person repeating "Monday 8am." So I didn't have my car for the weekend. Monday at 8am, I called and was told I could pick up my car at their Westlake lot. I asked what form of payment they accepted and they said cash or credit, but credit cards were charged a processing fee. Arrived at the location and the lady behind the counter said they're closed on Saturday, but if a driver was in the office, he could've processed my vehicle release. Funny this information wasn't provided when I called Saturday and I had to pay for 2 additional impound days. Finally, when I paid by cash, the lady said she didn't have change and I was "welcome to go and get exact payment." Wow, how generous. So I ended up paying $420 instead of $416 because she didn't have four $1 bills. These people are the worst...borderline criminal.

Very fast, friendly, helpful and affordable. Everyone I have dealt with was so pleasant. Tow truck…read moredriver was great both times we used them.

Best towing company ever. They truly put their clients first. Go above & beyond when helping with…read moreany issues . Thank you!

Needed a specialty tow because we have a tall delivery van-sized vehicle and the original tow…read morecompany that our insurance road-side assistance people called said they couldn't do it. Didn't actually get the chance to use these guys because the truck that could do the work was occupied for the day, but I appreciated the courtesy that I got from Chris on the phone and he gave me the approximate time he thought the truck would become available, which was great to know I had a backup if I couldn't get anyone earlier. If I need another tow in the future, I will definitely call these guys again just because of the nice phone manners I got when I called this time.

FAST SERVICE Reasonable personel…read more Professional service Despatch is always kind Best towing service in ventura county Best prices in town Fast service hands down

I had an accident and my CRV was totaled. We had a few days…read moreto get personal items out of the car, before releasing it to the insurance Company. The staff and lead at this business was so helpful! They were very busy, but took time to talk to my daughter, who had to go deal with car while my broken ankle stayed very still at home. He helped her through that process, let her know she could come back one more day To clear out all the toys and books and things I use for work with children in respite care. In a difficult time, the kindness shown and clear instructions and help were very appreciated. Thank you for helping us get this task off our list with less stress, and for helping my daughter to navigate the process. 5 stars are not enough! R Smith Honda CRV 2004-2025 RIP

Great service and Quick response. We broke down in the…read moremiddle of the road and going back and forth with our roadside assistance provider and they didn't help us at but Owl Towing did. Thank you so very much!

I was involved in an accident and CHP dispatched this company to the site. I had a great experience…read morewith the driver, who we later found out was the business owner. We were quoted $300 for the tow which we agreed to and were encouraged to reach out to companies that might give cash for the car. When my mother picked up the car she was told the bill was over double what we were previously quoted. Stated the storage fee was $74 per day. This was not disclosed to us and I attempted to pay and pick up the car sooner but the yard is closed on weekends so I was provided no further options. My mother paid the bill with my card and I reached out requesting a breakdown of costs. After no response I called and spoke with a combative associate who chose not listen to my concerns but tell me that I was at fault for misunderstanding the policies although there is no place to reference the verbal agreement. I still haven't received an emailed receipt and the phone conversation left a sour taste in my mouth. I expressed concerns of the change in price and I don't believe they were appropriately addressed. For this reason I would not choose to work with this company again. As previously noted, I had a great experience with the business owner and I don't believe this experience was a reflection of him or the business as a whole but the quality of customer service over the phone was enough to deter me from future services if they were needed.