Both men who work there are terrible people. Wouldn't work with me on a way to pay on my car and…read moreyelled at and berated my wife and kept on belittling her because she's a women. They're a terrible business and I hope nobody else has to deal with these people

I had a blowout on a double axle trailer that was overloaded with 3 totes of driveway coating (850…read moregallons) on HWY 126 after 5 PM. When I called Jim's towing, Javier recommended I take the spare tire (that was flat) to Castaic because "Benny's Tire" is open until midnight. When I returned with the fixed spare tire, Javier met me at the sight 5 miles east of Fillmore. My trailer was on a slight grade just off the shoulder that made the situation even worse and dangerous for repair... I really thought During the repair the 'tongue jack' collapsed due to the weight, the slope of trailer and a terrible weld job on the trailer jack. And to add to this forgettable evening that I put myself in, Javier showed me that the brakes on the trailer wheel were in pieces when he rotated the wheel before installing the tire. Javier was able to get the trailer back on my truck and I'm now home alive 100 miles north of Fillmore. When I originally asked what the cost would be to do the work, he said it depended on how things went. Javier was on a mission to help me get back on the road and make it as safe as possible for me to get home. He took a bad and dangerous situation and made it the best he could. Jim's towing was extremely fair, courteous, and professional.

Do not use this company. Dishonest and unethical business. They were employed through Highway…read morePatrol after I crashed off the side of the road. During the tow the truck got stuck in the mud. I asked to drop it off less then 15 miles away. The driver told me it cost 250$ an hour. I agreed because it doesn't take more than 20 min to drive that distance, I thought I'll pay 250 for the hour. They the call me saying it's 750$ because they got stuck in the mud. He literally told me "it's on me" that the driver got stuck in the mud??? AFTER I CRASHED MY CAR?? Owner claims to have 35 years in the business but failed to explain to me the entire details of their rates, failed to effectively get my car and then blamed me who crashed ? Never use this business

Phenomenal service! Very outgoing people and the son is a major hottie!! I was very impressed how…read morereasonable they were and gave me such an amazing deal!

Called Thursday for an estimate and got one price for a Sunday tow. Called today to request a tow…read moreand to confirm price; it was now a hundred dollars more. Seems like prices are based on how they're feeling on a particular day. Would not recommend based on this type of business practice

Locked my keys in my car and they sent a guy out and he arrived no less then 30 minutes after…read morehanging up. He got my car door open and didn't damage my car paint or window. I would recommend them to my friends and family. The guy was very kind and fast and he had great personality. He Talk to me while he opened my door and explained the process of what he was doing to my car. Thanks Paloma towing for helping a girl out on a Saturday morning after a work shift I paid $80 for them to open my door and I had got quoted over $130 by other companies.

Such a good place to go! Everyone was helpful and friendly. They really helped us out. Would…read moredefinitely recommend!

Great shop! They replaced all the rotors and brake pads on a 2014 BMW 320i at a reasonable cost…read more Dropped the car off in the morning and was able to pick it up that same afternoon. Super professional, friendly and knowledgeable. 5 stars!

Our tire blew out and we called AAA who sent out Brent. He was professional, kind and made me feel…read moresafe. He worked quickly and got me to a tire store chatting considerately the whole way. Thanks for making what could have been a poopoo morning better.

I called the AAA because my car battery died. They sent Roy's Towing. I had two years left on on my…read morebattery warranty. I was told if I pay with debit card or check there is no credit card fee. I used my debit to avoid the extra fee. After the battery was installed the service person says they don't give a written receipts they went paper less and would email me an invoice later. Well they charged me an installation fee of $30 and the invoice has a credit card fee and says payment was by VISA. After much aggravation they reversed the installation fee but wouldn't budge on the visa fee even though I used a debit. The MGR Jim didn't like that I called the auto club and told him they are required to give a receipt at the service call and would be contacting Roy's for this violation. I am not going to be using this company again and hope they start to comply with the Auto Club policies.

Fast, reliable, and great service. Definitely would recommend if you ever need a help on the road.read more

Earlier this week I needed to move my out of service car to my new address, I called around to get…read morethe best price. Romero Bros where the most affordable people in Santa Paula by far. When the driver arrived he was very professional. Glad I went with Romero Bros!

I will never forget this night and never forget how Hawks Towing came to our rescue. On the night…read moreof 12.14.24 my father had passed away, after leaving my mother's home in OC we were driving back when we got a flat tire in Lynwood. This is an area we are unfamiliar with and let alone we ended up pulling into this sketchy area as it was the closest off the freeway. It was so scary and we had to abandon our vehicle due to not being able to get roadside service right away. My family and I had to leave our vehicle behind an alley and run to find a safe place to find a tow company. I called a few places and they told them our situation and they were quoting $600+ plus to tow and drive us back to the Valley. I ended up finding Hawks via Yelp and decided to give them a call. I ended up speaking with a nice individual and he quoted us half the price. They came to our rescue and had to bring a flatbed due to the type of vehicle we had. He drove us all the way from Lynwood to the Valley. After going through such a traumatic and sad incident with my Father the Owner of Hawks drove us to our house safely he was kind, compassionate, he kept my sons spirits up and made us feel at ease and just safe. He will forever be our guardian angel. Professional, honest, hard working and kind. I would highly recommend Hawks! Thank you

We needed to have a vehicle picked up from a dealership and taken to port for shipping. The driver…read moreshowed up on time and went straight to where he needed to go. Communication was good throughout the whole process. Also, they charged a fairly priced flat fee whereas other companies tried to sneak in a per mile fee!

What does a Texas girl do when her car breaks down in Santa Paula, California? She calls McCoy's…read moreAutomotive! On Friday at closing time, McCoy's came to the rescue quickly and efficiently. Steven, the McCoy employee was courteous and professional, and after finding that there were more problems than just a battery jump, loaded my car and helped me get it to a local reputable mechanic. I was so grateful for that small-town friendliness and "get it done" attitude! Thank you, McCoy's!

Called them yesterday afternoon, but almost 24 hours later, I haven't gotten a call back.read more

Fast, affordable, professional. They were quick, careful and sent pics of pickup and delivery. Very…read moreprofessional and would definitely use again

Wonderful experience, price, and professionalism! Thanks so much for all your help with my car and…read moregoing above and beyond.

Si pudiera darle más de 5 estrellas, lo haría. Llamé a CINCO…read morecompañías de grúas a las 3 de la mañana y todas estaban carísimas o no querían ayudar. Este ángel llegó con un precio justo, amabilidad y verdadero profesionalismo. Estaba varada en Los Ángeles con mi hijo y mi pareja, y necesitábamos llegar a Anaheim. No solo llegó rápido, sino que fue más allá de lo esperado para ayudarme a encender mi BMW averiado y asegurarse de que todos llegáramos a casa sanos y salvos. Es raro encontrar a alguien que realmente se preocupe, especialmente a esa hora de la noche. No tengo palabras para agradecerle por su honestidad, compasión y dedicación. Lo recomiendo al 100% -- realmente nos salvó. ------------ If I could give more than 5 stars, I would. I called FIVE different tow companies at 3AM and everyone was overpriced or unhelpful. This angel showed up with fair pricing, kindness, and real professionalism. I was stranded in Los Angeles with my son and my fiancé, and we needed to get to Anaheim. Not only did he arrive quickly, he went above and beyond to help us get my broken-down BMW started and then made sure we all got home safely. It's rare to find someone who genuinely cares, especially in the middle of the night. I can't thank him enough for his honesty, compassion, and dedication. Highly recommend -- he truly saved us.

I was panicked on the side of the freeway and was met with the most kind, honest, and efficient…read moreservice. If you are panicked and trying to find a tow right now, look no further!!