Do not use this company. Dishonest and unethical business. They were employed through Highway…read morePatrol after I crashed off the side of the road. During the tow the truck got stuck in the mud. I asked to drop it off less then 15 miles away. The driver told me it cost 250$ an hour. I agreed because it doesn't take more than 20 min to drive that distance, I thought I'll pay 250 for the hour. They the call me saying it's 750$ because they got stuck in the mud. He literally told me "it's on me" that the driver got stuck in the mud??? AFTER I CRASHED MY CAR?? Owner claims to have 35 years in the business but failed to explain to me the entire details of their rates, failed to effectively get my car and then blamed me who crashed ? Never use this business

Phenomenal service! Very outgoing people and the son is a major hottie!! I was very impressed how…read morereasonable they were and gave me such an amazing deal!

Called Thursday for an estimate and got one price for a Sunday tow. Called today to request a tow…read moreand to confirm price; it was now a hundred dollars more. Seems like prices are based on how they're feeling on a particular day. Would not recommend based on this type of business practice

Locked my keys in my car and they sent a guy out and he arrived no less then 30 minutes after…read morehanging up. He got my car door open and didn't damage my car paint or window. I would recommend them to my friends and family. The guy was very kind and fast and he had great personality. He Talk to me while he opened my door and explained the process of what he was doing to my car. Thanks Paloma towing for helping a girl out on a Saturday morning after a work shift I paid $80 for them to open my door and I had got quoted over $130 by other companies.

Great shop! They replaced all the rotors and brake pads on a 2014 BMW 320i at a reasonable cost…read more Dropped the car off in the morning and was able to pick it up that same afternoon. Super professional, friendly and knowledgeable. 5 stars!

10/10 service…read more Jesse is very professional, knowledgeable and friendly. He was able to squeeze me in on a walk in basis. Very affordably priced, would come again.

Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

I had an unfortunate accident a few weeks back and Roy's Towing was called in by the police in Simi…read moreValley. Much like a dazed accident victim, I didn't really know where to start the mitigation and insurance process, at the time. After having been treated by the Paramedics, I called the Roy's Towing phone number that was left by the driver to me. It was a little late but I wasn't able to take some important personal items and that'll be critical for my work, so I called the number. Here's the very unfortunate thing that added insult to injury, an older man picked up the phone at about 10 or 11 PM .... very rude and bad-tempered. He lectured me that I called the Roy's Towing number that was only intended for police officers. So I said, I just needed my personal items from my car and explained that I am a first responder too. He began screaming asking me a question, "are you a police officer?" You cannot use or call this number if you aren't a cop, do you understand? Engaged up the phone right away and knead of directing me to the right number, just slammed the phone. NO ONE is impersonating or pretending to be a cop, I will never want that job, with all due respect but isn't the job of a Roy's Towing owner or driver to help those who are I situations where they might not know who to turn to during accidents? As a first responder myself, I always make an effort to ease the tension and anxiety of people under such circumstances. Roy's Towing owner or driver at that time was NOT a good contractor for the SVPD, they are the worst example of public service and customer service. Oh by the way, I was hit by a lady who accepted fault and who cased the accident. There were many witnesses present and the SVPD was on site during the accident! DO NOT USE ROY's TOWING from Simi Valley, they are the worst service people anywhere! Let's not patronize rude and disrespectful people who don't care about their customers!

Fast, reliable, and great service. Definitely would recommend if you ever need a help on the road.read more

Earlier this week I needed to move my out of service car to my new address, I called around to get…read morethe best price. Romero Bros where the most affordable people in Santa Paula by far. When the driver arrived he was very professional. Glad I went with Romero Bros!

I will never forget this night and never forget how Hawks Towing came to our rescue. On the night…read moreof 12.14.24 my father had passed away, after leaving my mother's home in OC we were driving back when we got a flat tire in Lynwood. This is an area we are unfamiliar with and let alone we ended up pulling into this sketchy area as it was the closest off the freeway. It was so scary and we had to abandon our vehicle due to not being able to get roadside service right away. My family and I had to leave our vehicle behind an alley and run to find a safe place to find a tow company. I called a few places and they told them our situation and they were quoting $600+ plus to tow and drive us back to the Valley. I ended up finding Hawks via Yelp and decided to give them a call. I ended up speaking with a nice individual and he quoted us half the price. They came to our rescue and had to bring a flatbed due to the type of vehicle we had. He drove us all the way from Lynwood to the Valley. After going through such a traumatic and sad incident with my Father the Owner of Hawks drove us to our house safely he was kind, compassionate, he kept my sons spirits up and made us feel at ease and just safe. He will forever be our guardian angel. Professional, honest, hard working and kind. I would highly recommend Hawks! Thank you

We needed to have a vehicle picked up from a dealership and taken to port for shipping. The driver…read moreshowed up on time and went straight to where he needed to go. Communication was good throughout the whole process. Also, they charged a fairly priced flat fee whereas other companies tried to sneak in a per mile fee!

What does a Texas girl do when her car breaks down in Santa Paula, California? She calls McCoy's…read moreAutomotive! On Friday at closing time, McCoy's came to the rescue quickly and efficiently. Steven, the McCoy employee was courteous and professional, and after finding that there were more problems than just a battery jump, loaded my car and helped me get it to a local reputable mechanic. I was so grateful for that small-town friendliness and "get it done" attitude! Thank you, McCoy's!

Called them yesterday afternoon, but almost 24 hours later, I haven't gotten a call back.read more

Simply put. OUTSTANDING! Eli is remarkable at his trade. My dealership wanted to send somebody…read morefrom Newport Beach to Camarillo to bring my 2024 BMW M850i 100 miles! Their tow truck company was going to charge an arm and a leg so I told them I'm going to find somebody on my own. To my luck I came across Eli's company on Yelp, and hit the jackpot! Eli is absolutely amazing at what he does. His communication is spot on. He is very informative. He handled all the information I needed with both dealerships, in terms of pick up and drop off etc. He was absolutely 100% professional, and put me at ease regarding the handling of my vehicle. I felt embarrassed, asking him if he transports high-end vehicles!? Lol. My car is a dime a dozen in a bucket compared to some of the other exotics that he handles daily. Not to mention some of the vehicles that he has in his own personal fleet. If anyone is reading this review, and is considering transporting their own vehicle, they should definitely consider him as his prices are beyond fair, but more than anything else his white glove treatment of your prized possession. Not only have I acquired a professional, who I will have as a lifelong go-to transportation provider but someone I can confidently refer to friends, family and business associates. Eli, a big THANK YOU for making the most important part of my ownership experience so memorable. Eli was so awesome about recording the on-loading of the vehicle so that I have some footage of my car making its journey from Camarillo to Newport Beach. He also let me know when he was pulling up to Sterling BMW in Newport Beach so I can record it being offloaded. Having these mementos is very important to car enthusiasts like myself. I'm super grateful to not only having gotten to meet Eli but to have used his services. I highly recommend him! Thanks Eli!

I just want to say that Jacob & Sons will definitely be my go to for towing services from now on…read more Outstanding service! Once I called and set up service , everything went smooth. Response time was very fast and they mad sure that even though the driver was coming to LA, the service time was fast as well. Price quoted was the price that was charged and with the economy we are in, fair in my mind. Thank you for a great experience! Keep up the great work!

Si pudiera darle más de 5 estrellas, lo haría. Llamé a CINCO…read morecompañías de grúas a las 3 de la mañana y todas estaban carísimas o no querían ayudar. Este ángel llegó con un precio justo, amabilidad y verdadero profesionalismo. Estaba varada en Los Ángeles con mi hijo y mi pareja, y necesitábamos llegar a Anaheim. No solo llegó rápido, sino que fue más allá de lo esperado para ayudarme a encender mi BMW averiado y asegurarse de que todos llegáramos a casa sanos y salvos. Es raro encontrar a alguien que realmente se preocupe, especialmente a esa hora de la noche. No tengo palabras para agradecerle por su honestidad, compasión y dedicación. Lo recomiendo al 100% -- realmente nos salvó. ------------ If I could give more than 5 stars, I would. I called FIVE different tow companies at 3AM and everyone was overpriced or unhelpful. This angel showed up with fair pricing, kindness, and real professionalism. I was stranded in Los Angeles with my son and my fiancé, and we needed to get to Anaheim. Not only did he arrive quickly, he went above and beyond to help us get my broken-down BMW started and then made sure we all got home safely. It's rare to find someone who genuinely cares, especially in the middle of the night. I can't thank him enough for his honesty, compassion, and dedication. Highly recommend -- he truly saved us.

My car broke down and needed a tow asap and Emmett was able to tow my car within 35mins! He also…read morerecommended me to a shop since I wasn't familiar with the area. If you're looking for a fast and reliable tow or need roadside assistance, he's your guy!

Haven't experienced customer service this smooth in a long time. Fair prices, good service,…read morefollow-up, and exceptional service. With ease, they towed my car out of a tight driveway, so I could move my husband's car out, and they parked my car inside my garage with finesse. Impressive to watch. Definitely looked easy and they have had a lot of experience. Wouldn't hesitate to call them again or refer them to a friend.

Really polite and on time. Low price as well. Needed my son's car towed and they showed up really…read morequick. I recommend Next Level Towing.