Outstanding customer service, and a team that genuinely cares about their customers. Communication was clear, the process was straightforward. You can tell they take pride in their work and go the extra mile to make sure their customers leave satisfied. read more

These people are criminals. I can't express how evil these people are. They are thief's. They are trying to steal my car. Even after I come up with the money they make up more excuses. They will be under investigation for extortion. How would they feel if there children got treated like this. I'm so disgusted by these no good shady criminals, they belong in prison. I hope they get what's coming to them. I go there with my dad's card to pay. They lady says he needs to be there so I get my dad and then she says the card needs to be in my name. They are liers. Price gouging to the max. Extortion. These are sick criminals. How they sleep at night I don't know. read more

0 stars, absolute joke of a tow company. Left sitting on the side of the road after 1 hour wait. No phone call or text message. Had to call my insurance company for them to tell me they had canceled the tow because I did not answer their call. It's an emergency why wouldn't I answer their phone call. I'm sure they got payed for the dispatch though. Nice little scam. Stay far away from this company. read more

Towed my sons car, was on the phone with them within 3-4 hours, and they Charged me $445 to get it back. Then our bumper was damaged in the tow, I just picked it up from the repair shop with a brand new bumper, so I know it was perfect. They videoed my damage on a cell phone , and said I had to come back in an hour to see the drivers video he "took" before he towed it. I asked them to send me the proof it was damaged prior, they said be here by 4pm or we will not have it available for you. We requested copies (as i was on an I phone) and they refused. We can't be there at 4pm . Thanks jerks. read more

Good service.Nice laid back people. Clean environment. Will help you the best they can to get your car back. read more

Payless Towing - Towing Near Me - Oxnard, California

this place will tow your car off the street for no reason and then charge you 1200 to get it back. this is auto theft. who has 1200 just laying around!? we have to pay for food and groceries! heartless and pathetic. also tried to fight my boyfriend because he called them on their bullshit read more

Service here was great very fast and helpful , especially with the help of Sam he was very respectful as well !

great service, they help me out quick and fast. It was way more cheaper than what i expected from past swrvices.

Payless towing is great! All staff here is very helpful, friendly and fair. Thanks Sam!!

we haven't had to deal with a towing service in the past but this was our 1st time~ my car was totaled after a hit and run and Payless Towing picked up my car. He was very accommodating and allowed me to get items from my car a couple times. Payless Towing is who I will call if I should need a tow service in the future. read more

First and foremost, when the driver came and picked up our vehicle, he was very polite and respectful and insured our vehicle would be in safe hands not only that a few days later when we went to pick up the property out of the vehicle, they were very helpful in giving us what we needed read more

I got 2 flat tires exiting the freeway, I contacted Payless Towing. They arrived sooner than I expected, they were fast, very understanding and helpful. I felt safe with the service they provided. I used their services again and I received the same treatment. I highly recommend you use these services. read more

Called and asked how much it was to pick up my car and the price over the phone was $100 less than they charged me when I arrived to pick up my car. Tried to explain and they did not want to hear it read more

I woke up to my battery being dead in my car! I reached out to my insurance, Geico and they sent Payless Towing my way to replace my battery! Sam was great and communication was great! Service was quick, easy and affordable! Thank you Sam and Payless Towing for making a stressful situation more positive. read more

These people overcharge and try and take advantage of you. The main girl on the phone is disrespectful and rude. Go find another place to go to because they will waste your time and money. read more

Horrible, terrible, awful! My car was towed by the City of Port Hueneme and they jacked up my car. When I got it back it was missing a piece by my gearshift, is now super loud as I accelerate and shakes when I turn right. DO NOT USE!!!!!! read more

My younger brother was involved in a accident. Since vehicle was not safe to drive they took it to Payless towing. The lady over the phone was fine. However the guy, was rude. Very impatient, Even screaming at me. I got what they need it registration and a driver license. He stated his name is John. However did not give a copy nor business card. I do not recommend this establishment. Very Unprofessional! read more

Payless Towing - Towing Near Me - Oxnard, California

Who likes getting their car towed? No one, but at least be fair about it and tow everyone and not just the nice cars they figure owners will come get and pay right away! In the span of 24 hours my car and my brother's car (who stopped for a quick visit) were both towed away while other older rusty looking cars stayed in the "private lot" all weekend and never got towed. Is that shady or what? I would never recommend this tow company in any manner. Don't even get me started on the personnel. read more

David, their driver, fried the transmission in my 2018 Audi A4 when taking it to a repair shop for a flat tire. Their wonderful receptionist, whatever her name was cause she refused to give it to me, hung up on me and blocked my phone number so that they wouldn't have to deal with my complaint. When I finally got to speak to both of them, she wouldn't be quiet and let the driver speak for himself because she knew he would be caught in a lie, which they were. The receptionist told me the MECHANIC put my car in the bay, which never happened as the car never even made it to the bay. After talking to the driver, the driver admitted to struggling to get my car off the truck and then parked it in a spot in the front and told no one anything. After the repair shop went to put my car in the bay, they discovered every single light on my dash and my car wouldn't move. They then called me and I went to confirm that David had in fact killed my vehicle. Their lovely receptionist continued to try to lie stating her driver was never in the vehicle despite having admitted to it and having been caught on camera footage, which I did see :) thanks Payless towing, your name says so much about your business! If you wanna go from a small repair to needing a new vehicle entirely, be sure to give Payless towing a call and ask for David :) Update: even more news on David's wonderful work! In his struggle to get my car off his truck, he BENT my tire rim so now it needs an entirely new rim as it cannot be repaired. You guys really did a number on my car, thank you so much!!! You deserve everything you have coming :) read more

Met Sam at Payless Towing when our car was totaled after an accident and towed to his lot. We were still shaken from the trauma, however he was very patient and understanding while we worked through the red tape of two different car insurance companies, our speaking with law enforcement, and after our time at urgent care. A lot was happening and we appreciate his working with us as well as his friendly staff. read more

My dad and I were hit by another car, and our car was towed to Payless. I really appreciate Sam at the tow yard. He was very kind, helpful, and polite. He made sure that the paperwork was in order before allowing us access to the car. It was a stressful situation, but Sam defused the tension, and helped my father and me feel calmer. I don't remember the tow truck driver's name, but he was also polite and friendly. read more

Thanks for never getting back or rectifying the situation. After saying you would and to remove the late fee as my husband was in critical condition. What a POS business read more

Worse service ever, cars is been here 1 day right after I got the notice and they wanted to charger me $500 for 1 day and labor !!! Isn't that part of their job and then they try telling me to that it takes 72hrs (3days) to send the later to the car has been there 4 days now ??? Then they said it's not their job to send the letter, but the letter comes from their business address and logo with all the information of this business, it makes no sense. So it's not his job yet his charging people, also his English was terrible, I had a hard time communicating with him, trying to explain my situation and he automatically thought I was yelling at him and told me that I can either pay or fucken Leave... worse office person here. read more

Called Payless Towing at 7 am for their towing services, showed up at 8. Cesar was quick with the lift, maybe 5 minutes and my vehicle was hooked, strapped and ready to go. Same once we got to the shop, about 5 minutes and the car was off and ready to get worked on. Great service, fast and reasonable pricing. read more

Very unprofessional the man did not wanna take responsibility for damage on his car. He told me to " get the fuck off his property", and was getting in me and my wife's face. Then he began to record us and said I pushed him. read more

Payless Towing - The front door - Towing Near Me - Oxnard, California

After having a difficult time with my engine overheating at night and feeling highly concerned about finding a tow truck at that hour, Payless Towing really was a big help. Gregorio towed my car and provided excellent service. He arrived early, made sure I had a safe way to arrive at home and was very pleasant throughout the entire experience. I would highly recommend Payless Towing, and Gregorio read more

Payless towing did a great job getting my wrecked truck off the street. Great customer services, very nice people here. They then helped me tow the vehicle to a body shop for a very good price. I would absolutely recommend there services. read more

About 3 weeks ago I got a flat tire on the 101 while on my way home. It was raining that night and it was rush hour. Raymond from Payless Towing arrived within 30 minutes of my call! He was extremely polite and efficient. Even though it was raining while he swapped out my tire, he made sure to do a wonderful job and was very great at letting me know where everything was placed once he was done. I would highly recommend using Payless Towing, especially Raymond! read more

Worst Experience ever they had my car for less than 4 hours and charged a full days rate I had a personal medical emergency and asked If there was anyway I could get charged a partial fee since my suv had not been there that long and also consider my medical emergency hoping they would have some compassion but NOPE the lady that helped me said NO" didn't even bother to check with anyone else I then payed with no problem i go in the back and check my car and noticed the side door has a chrome panel and it's loose when I ask the manager how could of that happened he got all defensive stating I was just trying to avoid paying " when I had already paid I just wanted to know what happened to my car 20 min later we were going back and forth about the damage he refuse to take responsibility because it was not a dent" so therefore he is not responsible bottom line is you don't have to have a dent" for any other damage to happen ! Clearly something happened to my car We then had to call the cops so I can get a report number to file the damage to my insurance come to find out the manager is the owner and stated still he was not even at all going to try to work with me regarding the damage he is beyond rude, arrogant and totally disrespectful If you ever hear of Payless towing refuse this companies business by far the worst I've ever dealt with. PAYLESS TOWING IS THE WORST COMPANY OF THE 805 they need to change their name to CARELESS TOWING" ! I feel so sad for the drivers that work with this awful manager/owner it's disgusting that he thinks it's ok to treat people this way. Only adding 1 star because it's the only way I can post this terrible review ! Don't use this company !! Ever. read more

Call Payless towing for a tow. Told me they will be here within 45 and showed up before the time they said. Would highly recommend it and friendly staff . read more

i Called and spoke to the manager. she was Extremely rude and nasty she told me she was with a customer and hang the phone up in my face before then I asked her about getting my paper work to Show the bank I don't have the car anymore. she told me if I don't have a payment she's not able to help me wow great customer service so-called manager. all I was asking for is the paper work wtf who treats someone like that read more

As a result of my first car accident, my vehicle was left in the care of Payless towing. Sadly my car was a total loss, the owner was very helpful and accommodating when dealing with various insurance parties. If I ever need a tow, or car storage I will definitely look towards Payless towing. read more

In February of this year I had a flat tire on the freeway. They showed up and said it would be $110 to move me off of the freeway and change my tire. Then the employee never changed my tire and took me to pep boys to get a tire change (without me requesting it) and told me it would be the same price. After dropping off my car at pep boys, he called his boss and he said the charge would be $230 not $110. They completely blindsided me and I had no experience with this so I just paid the money. Worst experience I've ever had. It was such a scam. read more

So i had my car towed this morning went to get it out to find my brand new car bumper damage. The owner quickly became rude stating I didnt want to pay for the towing which i had already paid and NEVER asked for my money back. All i asked was to look at the car and to return it the same way it was! I asked if he had took pictures before the towing which he didnt want to show me. I would not recommend PAYLESS TOWING to anyone overall they dont know to do their job right even with their name years exprience and their customer service sucked. read more

I called at 245a and asked how much to get help changing a flat tire. You all quoted me $150?!? Are you crazy. I said no thanks and called another place who came and did it for $49. How can you possibly still be in business. I hope you go out of business soon with the crappy morals you all must have. read more

Raymond excellent service friendly professional tow road service and really cares. Safety concerns on my car from my auto wreck that still needs repairing. Flatbed with Raymond on Highway. Great communication , did not have to wait long from Oxnard to Ventura County. Thank Raymond for safety. read more

If your in a jam this is the company to call. Quick service and polite staff will serve you with the respect you need when you find yourself stuck on the side of the road and in need of help. Make sure to tell them Claudine O'TOOLE told you to call. read more

Payless Towing - Towing Near Me - Oxnard, California

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Thank you payless towing for helping me to get my car out even tho it was almost closing time you guys rock ...

Payless towing is the absolute worst, most unprofessional business I've ever seen. The people have no idea what they're doing, they're completely rude and are totally incompetent. They keep the front door to the business locked and won't let in customers. They answer the phone but will hang up on you if you ask too many questions. Overall this is the worst place in the world. And they will over-charge you for anything and everything. Don't call them, don't even bother with these morons. I wish I could give them zero stars... read more

Raymond came out to fix my car with a dead battery before I had to go to work. He arrived on time and is extremely professional and knowledgeable. He fixed my car in no time and I was back on the road. He also explained how to fix it in the future and what repairs needed to be made. I will definitely recommend Raymond at Payless Towing to anybody that needs a tow in the future. read more