I called in a Sunday night at 11:30 and they wouldn't tow my car. I would not recommend them.read more

If I could give 0 stars, I would. I called on 11/8/2022 to have a vehicle picked up the next day…read moreand towed to an auto shop for repairs. First of all, the call went to a call center. The person who Is spoke to didn't seem to know what they were doing. Anyways, I scheduled a tow and was told the driver would be at our location between 10:00 am - 11:00 am. No one ever showed up. I called back and was connected to the call center and was transferred to a gentleman who said he couldn't find anything showing that a pick up was scheduled. He asked if he could do some research and call me back. I never heard back from him.

Fernando's service was so great! He went above and beyond to make sure that we were well taken care…read moreof. He was professional and kind. We definitely recommend and will be sure to use his services again in the future when needed.

From the owner: 24/7 Medium & Heavy Duty Towing, RV's, Semi Trucks, Commercial Vehicles, Private Property Impoundsread more

Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

I had an unfortunate accident a few weeks back and Roy's Towing was called in by the police in Simi…read moreValley. Much like a dazed accident victim, I didn't really know where to start the mitigation and insurance process, at the time. After having been treated by the Paramedics, I called the Roy's Towing phone number that was left by the driver to me. It was a little late but I wasn't able to take some important personal items and that'll be critical for my work, so I called the number. Here's the very unfortunate thing that added insult to injury, an older man picked up the phone at about 10 or 11 PM .... very rude and bad-tempered. He lectured me that I called the Roy's Towing number that was only intended for police officers. So I said, I just needed my personal items from my car and explained that I am a first responder too. He began screaming asking me a question, "are you a police officer?" You cannot use or call this number if you aren't a cop, do you understand? Engaged up the phone right away and knead of directing me to the right number, just slammed the phone. NO ONE is impersonating or pretending to be a cop, I will never want that job, with all due respect but isn't the job of a Roy's Towing owner or driver to help those who are I situations where they might not know who to turn to during accidents? As a first responder myself, I always make an effort to ease the tension and anxiety of people under such circumstances. Roy's Towing owner or driver at that time was NOT a good contractor for the SVPD, they are the worst example of public service and customer service. Oh by the way, I was hit by a lady who accepted fault and who cased the accident. There were many witnesses present and the SVPD was on site during the accident! DO NOT USE ROY's TOWING from Simi Valley, they are the worst service people anywhere! Let's not patronize rude and disrespectful people who don't care about their customers!

Called Thursday for an estimate and got one price for a Sunday tow. Called today to request a tow…read moreand to confirm price; it was now a hundred dollars more. Seems like prices are based on how they're feeling on a particular day. Would not recommend based on this type of business practice

Locked my keys in my car and they sent a guy out and he arrived no less then 30 minutes after…read morehanging up. He got my car door open and didn't damage my car paint or window. I would recommend them to my friends and family. The guy was very kind and fast and he had great personality. He Talk to me while he opened my door and explained the process of what he was doing to my car. Thanks Paloma towing for helping a girl out on a Saturday morning after a work shift I paid $80 for them to open my door and I had got quoted over $130 by other companies.

Shoutout to Bobby for helping my girls out today, her car broke down late in Camarillo he was quick…read moreto arrive, got the car towed to Oxnard, he was very professional, great customer service.

Eddie and Shaun are so helpful and SO NICE! some really honest hard working people here…read more trustworthy. very professional but genuinely so nice, they actually care about the way their customers are treated. 10/10 they took care of me!

Mario at Camarillo Towing went above and beyond for me…read more I needed to ship my car from California to Georgia and needed someone to perform that handoff of my car and keys to the car transport truck driver. No towing was needed but they were willing to let me overnight my keys to them, meet the transport driver where my car was parked, and perform the handoff of my car and keys. They provided frequent updates as they coordinated directly with the transport driver and even texted me pictures of my car prior to it being loaded to protect me in the event the transport company accidentally damaged my car during loading or transit. They did all of this for an incredibly reasonable fee. A first class experience that was so good I tipped an additional 50%. Honestly the best experience I've ever had with a towing company.

Highly knowledgeable highly recommend this business to any family or friend very good at what they…read moredo

Huge wait times and they charged double what Moorpark Towing does. Do. Not. Get. Them. Confused…read more Loop

From the owner: - Emergency Tow Vehicle Arrival - Swift 24-Hour Roadside…read moreSupport - Medium Responsibility Towing - Strong Tow Trucks - Winch-Out Services - Flatbed tow truck Services - Unlocking Vehicle Lockouts - Leap Starting an Automobile Battery - Distribution of Gas as well as Diesel - Altering a Flat Tire

Perfect service, for affordable price. I had instant tire blow, and that guy put new one. Will…read morerecommend him, and use again.

From the owner: Towing , tires,read more