This has been an extremely frustrating and unacceptable experience from the start. We were…read morepressured into moving in 15 days earlier than our planned move-in date, yet the property was clearly not ready. It has now been over 40 days since we moved in, and we still have not been provided a gate code. While we were given a remote, that is not a reliable or sufficient form of access. I have already been locked out of the property and had to wait over an hour for someone to let me in because I did not have the remote on me. This is not just inconvenient--it is a basic access and safety issue. A gate code is a fundamental necessity and should have been provided prior to move-in, especially given that we were asked to move in early. The lack of urgency to resolve something this simple is extremely concerning. On top of that, communication has been consistently poor. There are no proactive updates, and we are forced to repeatedly follow up just to get basic information, with little to no resolution. At this point, it reflects a serious lack of organization, professionalism, and regard for tenants. If this is how basic issues are handled, it raises major concerns about how more serious matters would be addressed. I would strongly caution anyone considering renting through this company. This situation should never have been allowed to go on this long, and I expect immediate action to resolve it.

Zero star ! They never pick up the phone, even you are new clients, personally I don't feel secure…read morewith the property management company who never respond to clients. I will not recommend them to anyone.

I've been dealing with this property management for four years…read more I hate them I wouldn't wish this treatment on my worst enemies First they moved us into an uninhabitable home with no heat the windows were not up to code the stairs were broken the locks didn't work the water pressure was horrible and the plumbing was bad When I brought this to their attention Michelle the lady at the front desk was very rude as usual she told me that we should flush between poops?!# I was flabbergasted no your toilets should flush because that's what they are made for So many things happened as a result of their negligence my sister ended up in the hospital from falling down on the broken stairs my house was robbed all my property had been stolen and the burglars were able to get in due to the faulty locks The property down stairs from us was infested with rodents that would come up to our place During one of the coldest winters we had to endure without heat and with broken windows Enough was enough i hired a lawyer to go over my options he suggested I sue for my sisters medical bills and the lost of our property but me not wanting to be confrontational and have this long drawn out situation I struck a deal with the property management to move us into a habitable place and transfer our security deposit over and give us the new place at a reduced rate Sounds fair right Wrong almost immediately they started to back out on there end of the deal they didn't give us our full deposit back and we still had to pay more for the deposit on the new place Once the new lease was signed they immediately raised the rent after we moved in (no rent control in Vallejo) the neighborhood is so bad there are homeless people hanging out on the side of our house talking about crack all the time all we hear is gun shots and police sirens all day and night and I think the women sell their bodies up the block from our house The new place has mold every where but the property management said there is no such thing as mold (what planet do these people come from) water leaks from the pipes through the ceiling in my room over my bed I have video proof but they say I must be mistaken I could go on but I won't just say no to Cirimele Property management signing a lease with them is like signing a deal with the devil himself they will be rude and condescending and take your money with out blinking these are truly slum landlords

I've been renting from this realtor's company for years now and i have no complaints they are a…read morewonderful team from the receptionist to the repairman any problems i have they are on it rite away i have read bad comments please don't read a book by it's cover i would refer everyone this company if your interested in renting in Vallejo ca they are a extremely loving company that has compassion for their tenants .

I have used Marina Realty property management for many years always been very happy with their…read moreservice.

Very pleased with Marina Realty , the office staff and owner are very easy to talk to and any…read moreissues or maintenance concerns are addressed right away . Any time i needed a place to rent , they came through for me.

Candice Camden is unprofessional. She does not have property own's best interest at the table. She…read moremakes property viewings more challenging than they already are in these challenging times.

Candice Camden came off very nice when we inquired about her property mangement services. We then…read morehired her, as soon as we started to work with her on one of our rental properties everything changed drastically. Her services were more than poor, her contractors (which is her husband) were very unprofessional and her invoices were never itemized as she refused to explain? Please beware of hidden charges!!! Unfortunately, as a property management company, she NEVER looked out for her clients' best interest. We hope this was helpful.

We've been renting with Vallejo Realty for almost a year and they have been exceptionally…read moreaccessible, responsive, and quick with service requests. Their resident portal is easy to navigate, and our property manager has been professional. We enjoy our home and hope to stay here for many years to come!

Horrible. Rude and unprofessional service. Were tenants at 121 Radcliffe, Vallejo. Vanessa…read moredefinitely doesn't response back to phone calls or in person drop-ins or to notes my mom would leave at her office. My mom was talking to Vanessa and Vanessa rudely cut her off mid-sentence and says "I'll walk you to the door". Little to no transparency when it came to the deposit and the charges they listed. Honestly, I'm not finished yet. The other tenants in this house will be filling out a detailed experience with how horrible this staff was. Vanessa, I cannot believe how rudely you spoke to my mom when she was only asking you questions about your lack of billing transparency.

This review is only for the things I don't like…read more Be aware that they WILL charge you a $100 cleaning fee when you move out no matter how clean the apartment you have. Unless you live at their property for over 4 years. They WILL also charge you a prorated cost for paint, carpet/hardwood. I lived at this for 2 years and was charged $150 for paint. There are no damages. They WILL increase your rent every year for up to 8%. I recently discovered that if you move out, they will post the rent with the original price. I would suggest negotiating your rent if you live there for over a year. Gas Heater in my room NEVER works. I had to buy my own heaters and pay for high electric bills. I have submitted many maintenance requests but they are unable to fix it. Every time I try to use the heater, smoke alarms go off. It is also unbreathable in my room with all the steams and smells. Parking comes with the rent, but it is a very small and challenging spot to park. I had to spent 5 mins each time to pull in and out. Palm-size bugs come out from nowhere. It is very scary!!! I have used bug spray and salt gun to deal with. I have finished a whole bottle of salt! Wall is very thin as you can hear everything that your neighbors are saying.

My landlord recently changed property managements and I will say even with Elite not being the best…read morethey are way better then the place we are currently at ( I don't want to name due to being in an active lease) when things needed to be done there was no questions asked or attitude like this new place. They did what we needed and got the job done! Any owners of property or renters this is not a bad place to start!

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

So I am in the process of finding an agent or company to rent out a family home. I put the need out…read moreon Yelp and received several responses. I spoke to one agent, then made an appointment to have calls with others. The Cal Agents called me, and in less than a minute I realized it was someone from a Philippine call center. What a slap in the face. Outsourcing is a hot button issue, and I will NEVER share personal information with someone overseas, but also: WHY? Are they too busy for a two minute call to make that connection? Introduce themselves? Answer relevant questions? And perhaps MOST CLOYING: is this the same company that employs those same call centers to make masked cold calls asking to buy our property? HARD PASS.

So far- a terrible experience. .. and by reading the other reviews, one can deduce the management…read morecompany is on the side of property OWNERS, not tenants. OF COURSE, why am I surprised? OMG- WHERE TO START????????????? I've been dealing with this management company since January 2021 but i've lived in the apartment since 2013. Did they reach out to me for information on the old building quirks or neighbor issues? NO. I'm constantly surprised by their inept unprofessionalism. Thalia has definitely given vindictive attitude through email responses and James likes to "mansplain". College Freshman could organize and follow-through with more satisfactory results than these grown folks receiving a paycheck. ~They (and/or owners) closed PGE account because they didn't know there were 2 meters with same address- MINE and the communal electricity meter (outdoor lights, communal basement, etc). ~They (and/or owners ) weren't paying the water and I was given FINAL NOTICE by municipal district. These 2 issues were resolved quickly. ... HOWEVER- currently I'm dealing with construction in the front of building that has taken away steps to front porch- I AM NOW REQUIRED TO TRESPASS THROUGH NEIGHBOR'S PROPERTY TO ACCESS MY HOME. The original notice for retaining wall repair was hand delivered and taped to front door with start date 3/23/22, ending 3/31/22 (this is how they communicate- taping paper to doors in 2022). TRINITY MANAGEMENT gave no notice for my front access to be removed and most definitely didn't notify neighbor's who now have multiple people all day trespassing through their property.. The construction started on 3/28/22 and is still going on WITH NO END IN SIGHT. We have not received any updated notice for timeline from TRINITY MANAGEMENT (Thalia, James, Shanna- HELLO??? ). ~Our 4-unit cluster mailbox has been burglarized and damaged 3 times since Dec, but Thalia and James don't think it's an issue. ~I've received texts and emails giving me notice that my unit is going to be viewed by potential renters BUT MY UNIT IS NOT AVAILABLE FOR RENT. ~I've received text regarding cannabis being grown on the property and Trinity has apparently called Police Dept for this. I do not grow cannabis and was shocked a text message is how they handle the situation. KEEP IT CLASSY. WHAT A JOKE. https://www.bbb.org/us/ca/vallejo/profile/property-management/trinity-management-services-1116-897412

If I could give this business 0 I would. Absolutely horrible customer service, they lie constantly…read moreand that's what they are good at. I have dealt with Shana Cummings, James, TJ and Tony and a few others and it's like playing the game telephone in kindergarten. I've never known of a business operating in such a way that if the owner (Cummings) gets in her feelings about tenants that she blocks them from paying rent or even communicating to the staff. It absolutely funny to me that she didn't take the time to handle on going issues or even respond but as soon as you state facts on her lack of business handling she got time. This business is a joke RUN RUN RUN..... but as property owners if u don't care and just want rent collectors then I guess this is a business for you!

We met Jeannie Hamann through a mutual friend and can't recommend her enough. We both bought and…read moresold (when our grandkids moved to Portland and we followed) and always knew we were in great hands. Jeannie is just exactly what you want in real estate. She is effortlessly honest, professional, thorough, resourceful, available and so kind and nice to her core. And a special shout out to Dawn, who always holds down the fort with ease. Pete and Colleen Higgins

Jeannie and her entire team are amazing! Professional, knowledgeable and all around great people…read more Highly recommend.