As a black owned business and also a residential tenant, I must say that I have never been more…read moreblessed and supported than with Krystle Properties and their beloved family. Everyone that I have met from Krystle Property in the family, management, and Jenna, have been so amazing! They treated me like a person and not a number. They have been fair on market increase for over 10 years that I have been their tenant. They are fair and humane. It is refreshing that they care about the community of Vallejo and Benecia; for all people. The bookkeeper, Ms. Jenna, is super kind, don't hesitate to reach out if you have questions about your garbage bill or any questions. But remember, if you are late, expect a fee. She is always kind, polite, and professional; just be respectful and communicate when you have errored or have concern. ut other miscellaneous bills that she is responsible for balancing. (if sent to the office because you owe Recology. You can rely on her and the team to prmpltly ; you can always rely on her to be accurate and fair. Sometimes, I have sent in early payments and forgot how much to send in the next time, and she never is annoyed; she understood that I just wanted to be on time and was hustling throughout the month. Sending in prepayments ahead of your check was a good idea and soon I am on my journey to buy. The maintenance guy, Ruben is a godsend. I am blessed and happy to have them. The manager Carolina is polite and knows her stuff, she is a wealth of information and resources. They are family. Couldn't have asked God for a better landlord and management.

This has been an extremely frustrating and unacceptable experience from the start. We were…read morepressured into moving in 15 days earlier than our planned move-in date, yet the property was clearly not ready. It has now been over 40 days since we moved in, and we still have not been provided a gate code. While we were given a remote, that is not a reliable or sufficient form of access. I have already been locked out of the property and had to wait over an hour for someone to let me in because I did not have the remote on me. This is not just inconvenient--it is a basic access and safety issue. A gate code is a fundamental necessity and should have been provided prior to move-in, especially given that we were asked to move in early. The lack of urgency to resolve something this simple is extremely concerning. On top of that, communication has been consistently poor. There are no proactive updates, and we are forced to repeatedly follow up just to get basic information, with little to no resolution. At this point, it reflects a serious lack of organization, professionalism, and regard for tenants. If this is how basic issues are handled, it raises major concerns about how more serious matters would be addressed. I would strongly caution anyone considering renting through this company. This situation should never have been allowed to go on this long, and I expect immediate action to resolve it.

I have used Marina Realty property management for many years always been very happy with their…read moreservice.

Very pleased with Marina Realty , the office staff and owner are very easy to talk to and any…read moreissues or maintenance concerns are addressed right away . Any time i needed a place to rent , they came through for me.

Very nice people.....Jose Luis helped answered all my questions!…read more He even helped me find the right apartment for my needs! Next time I stop in there I will have to take some pictures!

You're better off listing your property on Craigslist. Poor experience with Mike Tatham, his…read morecustomer service skills are below par. The rest of his office staff are the only reason this place gets 2 stars instead of just 1. They try very hard to work for the owner that really just doesn't care. Also I confirm a previous post about the office smelling of cat urine. If the office isn't inviting, just imagine what kind of properties this guy deals with.

Candice Camden is unprofessional. She does not have property own's best interest at the table. She…read moremakes property viewings more challenging than they already are in these challenging times.

Candice Camden came off very nice when we inquired about her property mangement services. We then…read morehired her, as soon as we started to work with her on one of our rental properties everything changed drastically. Her services were more than poor, her contractors (which is her husband) were very unprofessional and her invoices were never itemized as she refused to explain? Please beware of hidden charges!!! Unfortunately, as a property management company, she NEVER looked out for her clients' best interest. We hope this was helpful.

It's been a pleasure working with Jennifer. She was incredibly patient, answering all of our many…read morequestions while generously sharing her extensive knowledge about rentals. Jennifer is transparent and never withholds information just to keep you dependent on her services -- in fact, she's more than willing to educate you so you can confidently manage your own property if you choose to. She's highly responsive and takes the time to carefully find the right tenant for you. We're truly grateful for the opportunity to work with her!

I have been outside the US for a prolonged length of stay due to family matters since 2017 and…read morefound out that the tenant who was renting our house was not reliable with what we agreed upon and unruly. We desperately needed a property manager to handle our rental property, after 2 years of being in distress. Lo and behold, my mom and I found Jennifer Diaz with exemplary reviews when she searched on the internet. I had a gut feeling that she was the one! Since then, she has truly been heaven-sent. She possesses the qualities of a great Property Manager for she is very knowledgeable of real estate property laws, hard-working, assertive, patient, conscientious, quick in responding to my inquiries, exuding grace under fire in times of stressful situation, and her negotiation skills are awesome. Her professionalism shows how much she cares in every aspect of her job. She is a miracle worker and has results-oriented mindset. I admire her attention to detail and prompt intervention from minor to major problems. We can focus more on our daily tasks now with the peace of mind, knowing that we are in good hands with Jennifer, and we feel secure with our rental property under her stern oversight. Having someone you can rely and trust for she values transparency is a rare find. The extra mile she will do for you is amazing. Most importantly, we love the fact that she listens to your concerns and would forward her best foot in coming up with a solution to make it doable. She is one of the reasons why we can go on living a stress-free life now, and my only regret is, how I wish I could have found and hired her sooner.

It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.

Laurie has always been great to work with. We have been working with her and her team for years now…read moreand shes always on top of things for us as well as her clients who all seem to love her when I talk with them, including her tenants. When she has issues with her properties she takes care of them quickly and efficiently.

I've been renting a property managed by Laurie Nesci for almost a year now and I love it! The best…read moreexperience renting so far. I can't speak to the move out process because I love this house and hope to keep living here for a while. It's a bit mom and pop's. The website doesn't look fancy. Very small. Application was $20. You fill out a paper app and submit it to their office. But they are efficient! They have always been incredibly quick with responding to maintenance requests. Thanks Phil! Usually same day or next day. The maintenance guy or vendor reaches out to you directly so scheduling is much easier than going through the property management as a middle man. They always reach out quickly and get the problem resolved. To me that reflects highly on Laurie that the vendors she contracts with are also very professional and efficient. She's not just going with the cheapest vendor around. They're also not stingy about maintenance. I've contacted them before about things like a very high up curtain rod falling down and they were willing to help us even though I'd understand if that wasn't on their realm of responsibility. My particular property was a six month lease and she allows two pets. No monthly pet rent and a refundable pet deposit! Now that is rare. This may depend on the homeowner and their preferences. I highly recommend Laurie Nesci! Literally no complaints about my experience. When I find myself looking to buy a house for myself in the future I will be reaching out to her to see if she'd represent me as a buyer.

We've been renting with Vallejo Realty for almost a year and they have been exceptionally…read moreaccessible, responsive, and quick with service requests. Their resident portal is easy to navigate, and our property manager has been professional. We enjoy our home and hope to stay here for many years to come!

Horrible. Rude and unprofessional service. Were tenants at 121 Radcliffe, Vallejo. Vanessa…read moredefinitely doesn't response back to phone calls or in person drop-ins or to notes my mom would leave at her office. My mom was talking to Vanessa and Vanessa rudely cut her off mid-sentence and says "I'll walk you to the door". Little to no transparency when it came to the deposit and the charges they listed. Honestly, I'm not finished yet. The other tenants in this house will be filling out a detailed experience with how horrible this staff was. Vanessa, I cannot believe how rudely you spoke to my mom when she was only asking you questions about your lack of billing transparency.

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

So I am in the process of finding an agent or company to rent out a family home. I put the need out…read moreon Yelp and received several responses. I spoke to one agent, then made an appointment to have calls with others. The Cal Agents called me, and in less than a minute I realized it was someone from a Philippine call center. What a slap in the face. Outsourcing is a hot button issue, and I will NEVER share personal information with someone overseas, but also: WHY? Are they too busy for a two minute call to make that connection? Introduce themselves? Answer relevant questions? And perhaps MOST CLOYING: is this the same company that employs those same call centers to make masked cold calls asking to buy our property? HARD PASS.