This has been an extremely frustrating and unacceptable experience from the start. We were…read morepressured into moving in 15 days earlier than our planned move-in date, yet the property was clearly not ready. It has now been over 40 days since we moved in, and we still have not been provided a gate code. While we were given a remote, that is not a reliable or sufficient form of access. I have already been locked out of the property and had to wait over an hour for someone to let me in because I did not have the remote on me. This is not just inconvenient--it is a basic access and safety issue. A gate code is a fundamental necessity and should have been provided prior to move-in, especially given that we were asked to move in early. The lack of urgency to resolve something this simple is extremely concerning. On top of that, communication has been consistently poor. There are no proactive updates, and we are forced to repeatedly follow up just to get basic information, with little to no resolution. At this point, it reflects a serious lack of organization, professionalism, and regard for tenants. If this is how basic issues are handled, it raises major concerns about how more serious matters would be addressed. I would strongly caution anyone considering renting through this company. This situation should never have been allowed to go on this long, and I expect immediate action to resolve it.

Zero star ! They never pick up the phone, even you are new clients, personally I don't feel secure…read morewith the property management company who never respond to clients. I will not recommend them to anyone.

Outstanding, steady, and a pleasure to work with. Took so much of my stress away. Highly…read morerecommended.

I needed to rent my family home after living in it for decades. I interviewed Eric and was…read morefavorably impressed, so I signed up with him to manage my 5-bedroom house. He was extremely helpful as I was getting the house ready, finding cleaners, painters, movers etc. (I needed a LOT of help!) As soon as the house was ready, he had an ideal tenant in two days (!). I continue to be happy with his work several weeks later. His fee is fair and reasonable.

It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.

Very nice people.....Jose Luis helped answered all my questions!…read more He even helped me find the right apartment for my needs! Next time I stop in there I will have to take some pictures!

You're better off listing your property on Craigslist. Poor experience with Mike Tatham, his…read morecustomer service skills are below par. The rest of his office staff are the only reason this place gets 2 stars instead of just 1. They try very hard to work for the owner that really just doesn't care. Also I confirm a previous post about the office smelling of cat urine. If the office isn't inviting, just imagine what kind of properties this guy deals with.

Love these ladies…read more First met Debbie and then Verna when purchasing my first home. Debbie was so cool even helped us with a loan. She helped 2 young kids get their first home. I have since then bought and sold 3 homes through them.i am again using their services and can't wait to meet Sandra. I'll never use a different realtor. Loyalty to this office forever.

We've been renting with Vallejo Realty for almost a year and they have been exceptionally…read moreaccessible, responsive, and quick with service requests. Their resident portal is easy to navigate, and our property manager has been professional. We enjoy our home and hope to stay here for many years to come!

Horrible. Rude and unprofessional service. Were tenants at 121 Radcliffe, Vallejo. Vanessa…read moredefinitely doesn't response back to phone calls or in person drop-ins or to notes my mom would leave at her office. My mom was talking to Vanessa and Vanessa rudely cut her off mid-sentence and says "I'll walk you to the door". Little to no transparency when it came to the deposit and the charges they listed. Honestly, I'm not finished yet. The other tenants in this house will be filling out a detailed experience with how horrible this staff was. Vanessa, I cannot believe how rudely you spoke to my mom when she was only asking you questions about your lack of billing transparency.

It's been a pleasure being a tenant at a property managed by Brandon and the Rent Wise crew! They…read moreare extremely responsive and attentive. We always felt we were in great hands - this is the single best experience I've had as a tenant in 15+ years.

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

So I am in the process of finding an agent or company to rent out a family home. I put the need out…read moreon Yelp and received several responses. I spoke to one agent, then made an appointment to have calls with others. The Cal Agents called me, and in less than a minute I realized it was someone from a Philippine call center. What a slap in the face. Outsourcing is a hot button issue, and I will NEVER share personal information with someone overseas, but also: WHY? Are they too busy for a two minute call to make that connection? Introduce themselves? Answer relevant questions? And perhaps MOST CLOYING: is this the same company that employs those same call centers to make masked cold calls asking to buy our property? HARD PASS.

Candice Camden is unprofessional. She does not have property own's best interest at the table. She…read moremakes property viewings more challenging than they already are in these challenging times.

Candice Camden came off very nice when we inquired about her property mangement services. We then…read morehired her, as soon as we started to work with her on one of our rental properties everything changed drastically. Her services were more than poor, her contractors (which is her husband) were very unprofessional and her invoices were never itemized as she refused to explain? Please beware of hidden charges!!! Unfortunately, as a property management company, she NEVER looked out for her clients' best interest. We hope this was helpful.

We have been working with BG Asset Management since few months. On board process was very smooth…read moreand Ryan and Kim always very quick on responding to our questions. Our place was on market for just couple of weeks and able to find tenants very quickly. We look forward to working with them for many more years.

I had a very frustrating and disappointing experience with BG Asset Management during the rental…read moreapplication process. My credit report clearly indicated that there was a security freeze on my file. Despite that, I was told in writing that I could provide 12 months of alternative payment history (such as utility or phone bills) to move forward. I relied on that direction and submitted everything requested. After doing so, they changed their position and said they could no longer accept that documentation because of the credit freeze--something that was already known from the beginning. Even more concerning, they acknowledged the inconsistency, but refused to rectify the situation. The only solution they offered was for me to submit a completely new application, rather than continuing with the one I had already completed. They also repeatedly requested information that had already been provided, and asked for additional banking records to verify where deposits from my paystubs were going, which felt excessive and unnecessary. Communication was extremely poor. I called at least seven times using different phone numbers, and no one ever answered. Their customer service line disconnects, and the only responses I received were via email--about once per day, making it very difficult to resolve anything in a timely manner. Overall, the process lacked transparency, consistency, and professionalism. Being given clear instructions, complying fully, and then having the requirements changed--without any effort to correct it--raises serious concerns about how applications are handled. I would strongly recommend others proceed with caution.