I purchased the couples massage as a Groupon for $159 for my husband's bday based on seeing good reviews, but ended up very very disappointed and out of my money. I was charged taxes on top of my Groupon purchase which was not listed on the site at all and honestly I shouldn't have paid them for that reason. We arrived early for our appointment because my husband needed to fill out his form. We were greeted by a really nice receptionist and an entire suite full of burnt hair smoke and loud hair dryers running. I was confused and asked the receptionist if we were in the right place or if we would expect relaxation because the smoke and noise was over powering! My husband was never asked to fill out his forms, and then we sat soaking for a while until the water was completely cold. Although we were early, things started late/past our appointment time. During this time it was no relaxation as a nail tech sat in front of us on her phone in a tight space (it was awkward) and children and others came in and out of the room. This is a hair salon, nail salon, and it has a massage room. I really should have left as my first instinct, but I tried to give it the benefit of the doubt. There was no massage, just oils rubbed on with no pressure. The facial left my face so dry as it was put on and just wiped off with hot towels. I felt most relaxed by the heated bed and hot towel. I was very disappointed in the fact that I spent so much and my husband's gift was ruined with no sense of relaxation. Everything down to the chocolate was a joke and I don't think the ladies we saw were licensed massage therapist. Maybe they were via a cosmetology license or something, but massage therapy was not their focus. I've just never had a "massage" like that. I don't recommend this place at all and it's sad because I like to support my own. My voucher was redeemed by the establishment prior to even being able to discuss anything with the receptionist so I was out of my money per the Groupon policy. I wanted to suck up my experience due to hoping that my husband's was the bomb, but it was not for him either as his massage was just like mine with oils rubbed on the top of your body part with no massage and pressure applied. They are over selling on Groupon and it's sad because multiple people will lose money through Groupon. The massage, facial, foot scrub, and back scrub totaled an hour together and the other 20+ minutes (because we were early and they started late) consisted of our feet soaking in water. I will not buy big purchases through Groupon and I will not book any more spa services that I'm not familiar with. My husband called to speak to the manager and never received a call back. It was all a lesson learned, sadly a very disappointing one. The one good thing is that the receptionist was nice the entire time and tried to maintain professionalism the entire time and I tipped off her being nice but honestly I shouldn't tip for bad customer service. read more