Outstanding care and support. Everyone was kind, responsive and truly dedicated. Top-notch service…read morefrom start to finis. They went above and beyond in every way!

Uncompassionate and rude. The owner here is nothing I would allow to be around my mother…read more Listenening to him conduct business with other clients was the flag and made me run.

I highly recommend not working for this company . They are literally terrible people , they do NOT…read morecare about there employees AT ALL. Katie doesn't know how to manage or communicate and Karla is just heartless . If you ever get hurt all she will respond with is okay and ghost you without even checking to see if you are okay they also let people treat the seniors like crap and then keep sending those people back . I'm so glad I left this awful company and found a company that treats me the way I'm suppose to be treated and like an actual employee

This company does not care about their employees. It is embarrassing and I do not recommend using…read moretheir services. The lack of communication and basic human empathy makes this one of the worst places that my partner has ever worked at before. You are required to use your own vehicle and they don't even compensate for gas, while also making you drive long distances. If you experience a life event, they won't even bother contacting you at all. They also do not give their employees time for lunch, just awful.

This rehabilitation and nursing services is a # 10 in my books. They give 100% of their time…read more Therapy department will push you to do the best that you can. The facilities are very clean and food is good. And residents are very friendly. They have you doing something all the time. And they also have a beauty shop here

1st this place used to be called AccentCare and before that something else and now Accolade, so…read morelooks like they are playing the name game !! 1st Let me say the reason for the 1st star review is they were hacked back in June of 2022 and they are just letting their customers know now to protect themselves and offering a free credit monitoring ect the whole we been hacked and required to notify you ect ect... Besides that, they have some good care givers and some not so good caregivers. Trying to get the one you like doesn't seem to work well and you can end up with someone else you never had before or no one at all when someone should have been at your house. The biggest issues is Management and more so Scheduling is the worst, you call to verify someone is coming out and it's a roll of the dice depending who you get on the phone, I can go into a long list of issues, but them being hacked and not letting the customer know for such a long time is just a pisser. Make sure they supply you with what you need, don't go out and but stuff they are getting paid and make sure to get enough of it. Write down when they come out and who ect, and make sure they fill out the log sheet.

Despite the fact that I was one of my dying son's primary caregivers, the director won't even talk…read morewith me about an ongoing family dispute. She had told me that hospice would not get involved because it was a "family matter". I was physically assaulted in front of my son and 10-year-old son (and a police report was filed), so the following DOES apply. I am not a fringe family member; I was directly involved in my son's day-to-day care. I reached out to their corporate compliance division several weeks ago, spoke with someone who promised to get back with me at least by the following week; I never did heard back! I have filed several regulatory complaints but those take time and since my son is already in hospice, we don't know how much time is left My heart is broken and no one seems willing to help. Under 42 CFR § 418.64(d) - Counseling Services and § 418.56(c) - Plan of Care, hospice is required to: Assess the family and caregivers for psychosocial needs related to the patient's terminal illness. Offer counseling and social work interventions to support them in their caregiving role. Help resolve stressors as they affect the patient's care and safety.

I had a near death experience when I became a patient with Compassus. That was the best day of my…read morelife because a year and two months later I was discharged in good health. I had the best care in the world, best aides, and the very best nurse, Tami Moore Waugh. From the very beginning of this journey she was compassionate, kind, caring, and explained everything so that I could understand it. Whether good or not so good. She kept on top of all my medications and communicated with the doctor if she saw a need for change. She made me feel comfortable with the condition I was in, and would go out of her way to make me more comfortable. Now, praise God, I'm on my own but I miss her terribly. I'm 88 years old so I know it won't be too far off when I may be with Compassus and Tami again. They are fantastic!

Many people do not realize that Round Rock has an affordable respite option for families who are…read morecare giving for an elderly loved one. Elderhaven provides a breakfast, lunch, and snack as well as having amazing activities and social events. Both Elderhavens have a licensed nurse that is able to assist with some medications management and other medical needs. The heart of the program is the activities. From Arts and crafts, to Parties, to even karaoke. They are open Monday through Friday from 7:30am to 5:30pm. They are very reasonable in their daily rate, but do require a minimum of two days per week. They do not allow for Drop in service. All new clients must first be admitted before they can begin to attend. They accept Medicaid and VA Benefits. The staff is friendly and is trained in Dementia and Alzheimer's care. This is a great resource to any family who is currently caregiving!

From the owner: AGE of Central Texas Adult Day Health Care provides non-residential, licensed care for older adults…read morewith physical and cognitive needs in a safe, medically supervised environment. Older adults, who would otherwise require full-time in-home or residential care, can receive assistance with daily activities to allow them to continue living in their homes or with their families with the support of adult day health care services. The care team at AGE's Adult Day Health Centers includes a full-time nurse, certified nurse aids, health care and social service professionals, licensed dieticians, and other professional staff. We closely coordinate and communicate with family members, physicians, therapists, and other care professionals to ensure a continuum of care. AGE's Adult Day Health Centers also provide a community-oriented environment where older adults engage in stimulating and therapeutic activities with their peers. Please contact us for a tour and to learn how AGE can support you.

This place is OPEN! The owners are wonderful people and love on their clients. Personally I have…read moreknown the Obilom's for many years. You couldn't find a better group of people to help you care for your family. In fact they help me with my mother. I'm so greatful for them, and the load they carry helping me with my mothers care. If you need home health care for a loved one, each out to Apicon Home Health Agency!

From the owner: Our mission as a for-profit, Licensed and Certified Home Health Agency is to provide professional…read moreand paraprofessional services to clients in the comfort of their homes and assisting them to achieve the highest level of potential in their day-to-day self-care activities. We are committed to providing high quality multidisciplinary care by staff that recognizes the need for comprehensive assessment of needs from both the client and professional's point of view.

I'll start off by saying that Dr. Ghiya is wonderful, kind, caring and compassionate. He is also…read morevery thorough in his physical exams and recommendations. If I was reviewing just the doctor, he would receive 5 stars. This 2 star review is for the organization (Village Medical) . They are run so poorly. They overcharge for everything, and make you have multiple appointments just so they can bill more. It makes no sense to have two separate appointments to discuss medical issues, versus one in which everything can be addressed. Their communication is terrible. Once their telemedicine system wasn't working and they didn't bother to inform me. I waited for over half an hour on the telemedicine link before I had to follow up with them via the portal to get an answer as to why no one was showing up. The worst part of this company is trying to contact a given office. They refuse to provide direct phone #s to the locations and force you to go through a call center to communicate with the office. It is ridiculous and so inefficient.

I would consider not having this business as your medical doctor. First of all you can not get a…read morehold of them. They only communicate through the portal. Unfortunately, it takes several days to answer your request. Most of the time, they never answer.

Amazing and professional! I have worked with several of their caregivers, and I'm always impressed…read moreby their assistance and kindness.

I chose Assisting Hands based on all the positive reviews they had. My 93 year old Mother suffered…read morea stroke. After a week of round the clock care I knew I needed some help if I was going to keep her at home. The owner Emmie, was so kind and supportive when I spoke with her and had help for me in a short period of time. Every Caregiver she sent was on time, professional and knew exactly what to do to help me. I so needed this because this type of care for my Mom was all new to me. Everything about Assisting Hands is first class and worth every penny you will pay. I highly recommend this individually owned company and would also like to give a shout out to each Caregiver that helped me! You all made a difference in your loving care to Miss Fran but also to me. From the bottom of my heart Thank You.

With my doctors referral, I used Capitol Home Health after my knee replacement surgery. They came…read moreto my house the day after surgery and I had in home PT 3X a week for 2.5 weeks. Michelle was my therapist and John was my Intake Manager and were exceptional. Very professional and attentive and were instrumental in my recovery process with various mobility and strengthening exercises to set me up for outpatient PT. So nice to have someone come to the house and take such great care of you. Highly recommend this company!

BEWARE: CAPITOL HOME HEALTH WILL SIGN YOU UP FOR PHYSICAL THERAPY SESSIONS WELL BEYOND WHAT IS…read moreAUTHORIZED IN WRITING FROM YOUR INSURANCE COMPANY. SPEAK WITH YOUR INSURANCE COMPANY AFTER CAPITAL HOME HEALTH COMES TO YOUR HOME TO SIGN YOU UP FOR THEIR SERVICES, IN ORDER TO MAKE SURE YOUR INSURANCE WILL COVER THE COST. I spoke with the case manager from Capital Home Health for Austin home physical therapy after my intake by their physical therapist. The lady with whom I spoke called from Dallas and could not have been ruder. She took great enjoyment in speaking over me repeatedly, not allowing me to ask questions, not allowing me to question the referral, nor allowing me to question the number of days authorized. I ended up telling her she was fired after 10 minutes of this. Bottom line, if I allowed Capitol Home Health to treat me as they planned, my insurance company only authorized 3 days of treatment. Capitol Home Health wanted to treat me for six to eight weeks. While their contract states that you would only pay what the insurance pays, and wouldn't have to pay a copay beyond that, in this situation the bill would have been catastrophic and would have ended up being a court case.

We used Heavenly Care for my Dad while he was in hospice. The caregivers were wonderful. I would…read morenot recommend them due to an incident with one of the caregivers who was walking around our property (no reason for her to be outside) and her foot fell through a plank in our deck (not a damaged deck). We reported this incident immediately to HC. Alice, the owner contacted me and asked me to pay for the medical check using our homeowners policy. Are you kidding me, this was completely inappropriate - as they inspected our property before coming out and we were not the caregivers employer. We were losing our father and we were in no way financially responsible for this incident nor could we handle this kind of issue while facing the death of our father. I would definitely not recommend this company. I have been a healthcare administrator for over 30 years - and knew the procedures for employee incidents. This was so heartbreaking to have Alice to attempt to get us involved. I would not call this Heavenly Care........

Despite extensive conversations at the initial meeting about the fact that my condition could very…read moremoment to moment, and so plans could change just like that. We were assured that this would not be a problem. Clearly, it was a problem. The first time we scheduled the information we received from the attorney changed and so we changed the dates at the last minute and then had to cancel. Then our second attempt we were told that it took too long and too much effort to get caregivers for me and that because we had canceled at the last minute even though we paid the fee that was a huge inconvenience.