Absolutely outstanding service from C.D. Shanahan's. Armando, Juan, and Elijah were incredible!…read moreArmando and Juan from C.D. Shanahan's HVAC, Plumbing, Electrical & Remodeling LLC came out right before an impending severe snowstorm and worked in sub-15° weather from 8 AM to 8 PM to uninstall our broken Heat Pump and Air Handler and replace them with a brand new Heat Pump and Air Handler. Simply put: these guys were the best. Incredibly professional, hardworking, and dedicated from start to finish. They didn't rush a single step. They also helped install a new thermostat, made sure everything was running smoothly, and ran all the necessary tests to ensure the system was operating perfectly before they left. Huge shoutout to Elijah as well!. He took the time to explain everything in detail about the humidifier, thermostat, and Air Handler, and gave us genuinely valuable maintenance tips that made us feel confident moving forward. C.D. Shanahan is probably the best HVAC company you've never heard of. If you want a team that shows up, works hard, communicates clearly, and takes real pride in doing the job right. Highly recommend.

C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.

Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

I reached out to 495 HVAC at 5am in the morning after realizing my HVAC wasn't working on one of…read morethe hottest days of the year. Lupe reached out to me as soon as he arrived in the office (730am) and showed up at my house at 8am. The weather was predicted to be over 100 degrees all week, so it was urgent I got the HVAC fixed. Lupe was very timely, respectful, and knowledgeable. He explained what he was doing and what needed to be fixed and he was able to fix the issue on the spot. I was so worried about not having AC during this very hot week, but 495 HVAC helped me out in a pinch. Thank you, Lupe!

Pretty good company. I do some small work myself, but when something more serious is needed or HVAC…read moreunit needs to be replaced I call them. They just installed new furnace at my house and I was pleasantly surprised that they redid duct work around furnace for the HVAC unit to work more efficiently. Very reasonably priced.

These guys were FANTASTIC! I reached out through yelp's "request a quote" feature and Cong, the…read morebusiness owner, was very responsive. I knew what I needed to get my HVAC fixed (evaporator coil with txv) so I asked them for a quote. While most companies wanted to charge up to $125 to come out and "re-diagnose" (despite having 3 different companies come out), Cong quoted me a price that BLEW THE COMPETITION AWAY. Longer story below if you want to read, but long story short, these guys are honest, honorable businessmen. It's so refreshing to find people that still know how to do good business and make you feel secure about giving them your hard earned money. Look no further than these guys. Trust me, you won't regret it! Here's the longer story. Some of you may find it helpful: Moved into my new place in Oct 2021. In Aug 2022, bam! A/C goes out. It's not blowing cold air. I had houseguests so was eager to get it fixed. Hate to sound cliché, but yes, it was one of the hottest days of the year. Without thinking, I reached out to a company that had good reviews on yelp. This is estimate number 1. Charged me 89 bucks to come out, and told me I needed a txv valve and he could replace it for 1700. He said I could replace evaporator coil with txv for 2700 and get it replaced quicker. I was not wanting to pay that much, especially since I had just moved in, so needless to say I was disappointed. He said "aren't you still under home warranty." Indeed I was, and totally forgot about it. I wish he never said anything because dealing with the warranty company was an ABSOLUTE NIGHTMARE. I called the warranty company (HSA a sub of American Home Shield) and paid 100 bucks for another technician to come out, hoping that they would replace the txv. This is estimate number 2. It said in my contract that they would, so I'm thinking it'll cost me 100 bucks to get it fixed. Bingo, right? WRONG. One of the warranty company's vendors comes out, spends all of 10 minutes looking at it, and says "you need a whole new system." I knew that was BS, but if they are going to replace my system at little or no expense to me then I'll take it! I get the call from the warranty company--apparently they will pay for it...BUT...the contractor wants to charge me over 3000 bucks in "modifications" to get the job done. That didn't make any sense to me and I wasn't going for that. After wrestling with the authorizations department at the warranty company I was able to get them to send out another tech from a different vendor for a second opinion. This is estimate number 3. This guy tells me I need evaporator coil with txv, consistent with estimate number 1. So OK cool...I can just get the coil with txv fixed at little or no cost to me, right? WRONG. Warranty company calls and says they will replace the part, but this job needs 1200 bucks for "modifications." I'm like WTF, dude. I was enraged. Not because of the price, but because this is an obvious scam. That's when I called Tran, Air. I wish I had called them first because after a month of dealing with the warranty company in this hot house it would have saved me a ton of stress. I contacted Cong on Thursday and told him what I needed. He said he would pick up the parts and come replace on Sunday. He called me on Friday and said he had a break in his sched for Saturday so he could come then. Sure enough, he came on Saturday, fixed my A/C in 90 minutes (everyone else said it would take 4 hours) and charged me almost half the price to replace evaporator coil with txv than was offered by Estimate 1. Tran Air really came though in the clutch and I am super grateful for their service. Do not hesitate to contact this company. I will refer them to anyone looking for HVAC repair and they are now my go to company for anything HVAC related.

Cong and his team are very professional. They came over and installed a new split unit in under 6…read morehours and kept everything clean when they left. The install was very nicely done and looks amazing. They have very reasonable pricing and Congs response time is very quick. He's definitely a master in his craft

I requested an estimate for the installation of an EV charger. Unlike other electricians, AirPlus…read morerequired a $185 fee in order to provide the estimate. When I pressed them on this, they said that the $185 would be deducted from the final bill *in the event that I chose them.* Of course, this would put me as a customer in an awkward position; they could give me a much higher estimate than others, and effectively strong-arm me into accepting because I've already spend $185. I've worked with many electricians and other contractors, and I have never seen this before. AirPlus may have a good reason for doing this, but it seems shady and precarious to me. For this reason alone, I decided not to work with them. If you're considering working with AirPlus, I strongly recommend getting other estimates, as well. Not only *might* you save money on the actual work, but you most assuredly *will* save money by not having to pay for an estimate upfront.

BUYER BEWARE. I had an annual service membership with AirPlus for years was very happy with the…read moreservices they provided. I heard that this family-owned business is now part of an out of state company. Last month after the fall furnace inspection was complete, the tech mentioned that my hot water heater was more than 20 years old and that it needed to be replaced. AirPlus sent over a plumber to work up an estimate but wasn't able to confirm the unit's age. Turns out the unit was @ 10 years old (called the manufacturer and provided the serial#) and is in good working order (I flushed it 2 years ago and no sediment). Watch out...I think there has been an attitude change over there. I am changing providers.

This serves as a follow up to my review dated on May 22, 2025 entitled "Nice is not "nice"…read moreanymore". I received a letter I received a follow up letter from Commonwealth of Virginia department of professional and occupational regulation. The letter states that no longer has a viable license at present and as a result, they can no longer proceed with my complaint. That is unfortunate. It is important to note that Nice Heating And Air was recently acquired by Michael Bonsby HVAC, Plumbing and Electrical located in Gaithersburg Maryland. During the acquisition process, I have been immediately deluged with repeated calls following up on providing future maintenance services, not acknowledging or responding to my complaint regarding service delivery. I was informed by three neighbors and friends who had cozy maintenance plans with Nice that they no longer provided various paid services for them, and thus their maintenance plans were ended. The referrals mentioned they took it in stride, by the lack of communication, no longer enroll in the new corporate maintenance programs of any HVAC company. Lesson learned.

We hired nice to replace our water heater and signed a payed service agreement with them. In March,…read morewe hired them again to replace our AC units - outdoors and intake. We knew something could be wrong when their initial quote was over 11k and it magically came down 3k when we said we could do 8. But they charged an additional $1,200 for extras of wall repair and a UV filter. We got other bids around $8k that didn't include the extras so we signed with our preferred vendor, nice. They and all other companies started we needed to use a certain intake company's model, but the day before installation, nice told us it wasn't available and asked for our approval of the "only" other model that fit. Of course we said yes. A week later and we were dealing with a very loud system that didn't keep up with our next door neighbor's system. For a whole $2k less, she had received the replacement model for the one we had both been quoted only days apart from every local vendor. nice went a whole two weeks ignoring us after sending a technician who ruined the wall with terrible quality and left an actual 2" wide, 20" long hole in our living room. He explained he didn't think it was possible to match the paint so he just used white over our yellow. The other technician identified that the required electrical work hadn't been done. He was skeptical that the company wasn't able to source the necessary intake and stated point blank we should not have what was installed by nice. When I finally got in touch with an executive (of marketing, not operation), she told me it was a mystery to her why her company couldn't source what our neighbor received and which he technicians could not make perform. But she pushed back on the performance issues, explaining that by regulation, an AC does not have to maintain 71 or 72 if it's hotter outside. She continued maintaining this as the months have gone by. Today it was 98 outdoors and 78 indoors. In the meantime, more technicians have come from nice. One inspected our neighbor's as if they didn't believe she had a model that performed better than ours. He told us he would advise his own mother to "upgrade again" to that model since ours is both too loud and not performing as expected. But, he told us, the model we have is a good enough replacement so we would have to pay for this additional work. Who accompanied him? Someone from marketing. On another occasion, a technician agreed that our new system should at least perform better than our old one; our old one was actually physically broken at around 20 years old. But this new "upgrade" performs just as well in the heat. We received a letter from Dominion in May informing us that we use more energy than 66% of our neighbors. Nice maintains this is "energy savings" - you run the system more often so a higher price is to be expected. None of this was told to us prior to installation and of course our neighbor with an identical home as ours has none of these issues. We are at a standstill with nice so we're legally advised to take the next step of leaving reviews online, with the BBB, and the AG. I'm embarrassed it has come to this and frustrated by all the extra time and discomfort this has caused. Oh and yesterday nice told me to send them quotes from our own handyman for the drywall work. Did I mention the humidity?

I don't believe I have a sufficient vocabulary to express how grateful I am to FH Furr…read more Had an FH Furr technician out for a summer seasonal checkup on our 10 + year old AC system and during the inspection the compressor blew out, definitely ruined his day. The technician called his supervisor and explained what happened and his supervisor didn't even hesitate to take full responsibility, "it happened on our watch and we will fix it". When the new compressor arrived technician ROGER SAFRIT carefully reassessed the whole system, replaced even more parts and got our system working better then before, no cost to us. That's what I call 5 star service.

It was a minor dripping leak with buckets before F.H. Furr came and TURNED IT INTO A $10,000+ CLAIM…read more They spilled all over my floor WHEN IT WASN'T THERE BEFORE They LEFT ME TO CLEAN IT UP with my own squeegee and wet vac, as if everybody owns that equipment and is willing to do that. They LEFT A 2-FOOT PIPE FULL OF POOP IN MY WALL!!! They charged $2,500 AND IT STILL LEAKED BY THE NEXT DAY. They RUINED MY FOOSBALL TABLE by putting a sewage-contaminated towel on it, and the insurance had to come and saw it in half. They TOUCHED MY PERSONAL PROPERTY .... My smart screens that show personal photos. He swiped through, probably looking through my photos because I'm a woman and he's a man. The next tech that was sent said it was because the guy didn't check our cleanout for clogs before cutting into a pipe that he suspected was full of They had to send another guy back the next day to do it right, and he discovered the POOP-filled pipe in the wall. YES .... THE FIRST GUY LEFT A ~3 FT PIECE OF SHIT-FILLED PIPE IN MY WALL. It would have just remained there if the 2nd guy hadn't spotted it. POOP! IN MY WALLS! I have that on video too. I don't think people realize homeowners have security systems and are often recording what goes on in their house for their own legal protection. I would be scared to post this review if I didn't have video backing it all up.

HVAC remains my go to company for plumbing needs. They stand behind their work. Recently had them…read morereplace a toilet, turned out there was a defective part that failed after a two weeks. Called them about in on Friday at about 8:30 - not a big deal, asked them when they could come by, expected a few days, they send a plumber who arrived around 10:00. Couldn't have been friendlier or more efficient. Replaced the defective part right away - no muss, no fuss. Can't ask for more than that.

It is easy to make an appointment. They didn't to change the time and texted ahead to ask if we…read moreagreed with the change. The technician emailed notifying that he was on his way. He was prompt, efficient an polite There is a problem which is persistent for about 3-4 years. The company insists that technicians calls using the company Ipad. This does not work. I have mentioned to them so many times and seems that their technical IT support cannot fix it or ignores the complaints. If it is a problem specially with my number I have asked to resolve it. The Technicians have call from my home to the central administration or It support. All has been ignored.