Non responsive company, they have a fancy website to add issue faced by resident but no action is…read moreever taken. Not sure why my condo unit pays them money. nothing gets done anyway If you get do get some response, its a generic BS - we are working on it.

Avoid living in any property managed by Plaza Realty & Management Corporation. A resident in the…read moreunit above me hired a painter that set off the sprinklers and ruined several units (including mine) along with many common areas in my building. This incident happened on February 6, 2024 --- two and a half months later, the reconstruction has not even begun. No care or concern for the lives of their residents --- no sense of urgency and also no start date provided for the beginning of the reconstruction! The original timeframe I was provided for the completion of the project was 3-4 months, now as of yesterday, they are saying 6-9 months or more. This is completely unethical and taking extreme measures to ensure they take action on this case immediately.

Our property manager changed several times, and lives far away. Problems were never addressed, or…read moreignored, and now that we have left the building, they are inventing reasons not to return our deposit. This company has no honor, or integrity, or respect for its tenants, and will do anything it can to ignore its duties as a landlord. Stay away from their buildings!

This is the first review I have written on any platform for any good or service in my life, but I…read morefelt compelled to do so given how bad Pyramid has been and to save others from a similarly horrible experience. They are a complete joke of a property management company - our property manager is George Theodoridis who doesn't return calls/emails and can't even manage the landscapers for our community or a simple landscaping contract. My property value has suffered materially due to Pyramid's carelessness and incompetence. I own several properties in Stamford and have worked with many other property managers who are much more responsive, professional, and competent. You can't get anyone to pick up the phone in their "office", I'm actually doubtful anyone there is working close to full time there, if at all. They are sitting back and clipping coupons and not actually managing the properties they are paid to manage. I implore you to take your business elsewhere or else be ready for months of never ending headaches for even the simplest of tasks.

I was deployed for almost a year and used Pro Property Management. I have to say they a very user…read morefriendly, attentive, and their communication was spot on. This was my first experience with a property manager and would recommend them to anyone who is looking for professional perfection! Thank you!!!!

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

Wa We became our Property Management in 2023 and I cant say enough about the professionalism…read more Mauricio and his team are top notch. We were in the RED this property management group came in got our books, issues surround the property together with out hestiation never passing judgement or blame...they came in and got it done. The best choice we as an Association made in hiring Wa We Property Management. I highly recommend their service as our community is in a better place then it was previous. Caring, honest, give the best advise on how to maintain our property and more importantly they work with you as their client. Again im so grateful we choose Wa We i sleep a lot better knowing we have someone we can TRUST..and that speak volumes. Westside Commons appreciate you and the dedicated service that you have shown and provided.

Wa We, Mauricio, and the entire team were extremely diligent and thoughtful in their work…read more From the moment I was referred to Mauricio and saw the level of care he had for his work I knew had made the right choice. The work, the team, and overall experience with Wa We was great. I would recommend them over and over again,

Denise Rosato is the ultimate real estate professional! When I asked her to rent my home, she…read moreenthusiastically assisted me. She went "above and beyond" - even helping me fix a problem area in the kitchen. The property looked fantastic when we finished with it so I said "why don't we see if we can sell it ?" To my surprise, she found a buyer with excellent financing! Elegant staging props were placed to enhance the listing. The property photos were gorgeous ! The offer was exactly what I wanted & negotiations were a breeze. The entire process went smoothly. It was the least stressful real estate transaction I've had in years. Excellent communication & very helpful with all aspects of the process. Highly recommend!

I worked with Peter, but glad I did because it prevented me from making a huge mistake by moving…read moreinto one of his apartments when I clearly should not have. Saw postings for a 1br apartment in Stamford, which looked to have good Sq footage, large rooms, great light, and a nice porch to hangout on; however, once arriving to the place shown on Zillow, not only did Peter show up 20 minutes late (to traffic... shocking!), but also showed me a completely different apartment. I was in a bunkbed apartment, where rooms were awkwardly leveled ontop of eachother, the rooms were dark, no access to the porch, and out of the 11 photos that he posted to Zillow only one matched, and that was of the actual house. I was rushed through the apartment and still decided to take the apartment for convenience purposes (reduces my drive to school by 45 minutes). Peter told me that I was able to move in within one week, which was fine with me. After leaving, Peter asked me to fill out an additional application sent via email ( I suppose the one on Zillow wasn't sufficient, although I paid an application fee for background check and pay verification). Anyways, I filled out his application, but it asked for my bank account and social security numbers. I was not going to send him that information again, because it was already verified on Zillow. Subsequently, I submit the application and he then proceeds to text me requesting my social security number. I hesitantly sent it (he claims he needed to run a background check, but zillow does all that for him). Needless to say, after I sent him my social security number he never reached back out to me. No follow-up. No explanation. No denied application. Just nothing. In my opinion, Peter is unprofessional and out of touch with reality! Do not rent from this agent nor agency... something just isn't right about them!

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

This is the worst company ever.They don't manage anything,just take money from the condo owner's.I…read morehave lived in Bostwick Arms in New Milford.People consta dumping huge furniture in the dumpsters garbage being thrown outside the dumpster because of it they never call back or stop it.

Whatever you do DON"T move into a RMS company or anything to do with Randy Salvatore. I had the…read moreworst experience. The staff comes off as nice and wanting to help and then go behind your back it seems to do everything in their power not to help you, only to backstab you. They are dishonest and discriminate amongst their properties. Shady would describe them best. Stay away, far, far away unless you want to waste time and money on people that are selfish and only have their own interests in mind.

The apartments are spacious, the amenities are comparable to other places in the area, and the…read morerents are fair. HOWEVER, do not sign a lease unless RMS agrees to a lease termination clause. Plans change and sometimes you need to leave early. I gave 7 MONTHS notice where I could move at any time. RMS said they would try to find someone to take over the apartment. Unfortunately, it is not in their best interest to do so. I had a great experience living in an RMS building for 3 years. Unfortunately, it did not end well. Learn from my mistake.

Property manager Luis Ferrera is a bully. I have had 2 phone conversations with him over the past…read morefew months. In both calls he was unable to have a normal conversation. Instead he put me down and insulted me, and he has no idea what customer service even is. If I spoke like that to my clients I would be fired. Today he called me a fool for reaching out regarding a snow plowing issue. He continued by saying that I am not allowed to "complain." The interesting thing is that I have lived in this complex for almost 6 years and there were no issues with maintenance or snow plowing until Luis took over. It is hard for me to understand why Matt Felner has this guy. He is awful.

Absolute worst management company. Condo associations should look elsewhere. Unresponsive staff,…read moreincrease fees continuously and receive kickbacks from most of the service companies. Now they are charging excessive fees for the processing of HOA fees to the tune of and additional $3.25 a month.