Can't not speak highly enough of Ahmad and his team. They did an amazing job removing our old carpet and replacing it with hardwood laminate. They even came back a few weeks later when I noticed that a closet door wasn't sliding well, and even though it turned out that this wasn't because of the new floor, they fixed it for me anyway! 5/5. =) read more

Total Floors in Livermore. Just had my 2230 sq ft house done ((except for bathrooms);., wall to wall, closets, stairs, trim. Reasonably priced. Easy to work with, beautiful finish!! Kam (the owner) regularly checked with us on site to see how the job was going and if we were happy with the progress. We requested some small changes along the way and they were readily accommodated with no cost change. The installers were pure craftsmen with the installed materials. All joints and cuts were precise. They were very polite and accommodating during the installation process, cleaned up the work area each night, and were very respectful of our house and its contents. The finished work is phenomenal and a great upgrade to our house and the ability to clean it!! I highly recommend them! read more

I have worked with Total Floors as an Interior Designer and as a private customer. The quality of sales and installation service is excellent. Ahmed is both very personal and professional, a pleasure to work with. He is excellent at sourcing materials, even those hard to find, and does so at very fair pricing. Out of the other Tri Valley flooring stores, Ahmed was the only one who perfectly matched an existing hardwood floor for a customer that had had the current flooring for over 7 years and was looking to install it in other areas of the house. He was also able to source the exact hardwood floors for my home when I decided to replace carpeting in other rooms and was able to do so at a great price. The craftsmanship was excellent and his team of installers were great to work with and very respectful of caring for my home. I highly recommend Total Floors for your flooring needs. read more

Patrick and the team were incredible. The company came highly recommended from others and they absolutely did not disappoint. The project was completed even earlier than originally quoted, communication was proactive, quick and consistent. We were hesitant to get flooring done during Covid, but also wanted to replace our current hard stone tile for a safer more comfortable space for all of us. Everyone was masked and careful, and we are glad we opted to do it. Stop here, because you found the right flooring people for you! read more

Total Floors - Absolutely love our new SPC flooring! - Flooring Near Me - Livermore, California

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We are so happy that we found Total Floors to do our flooring project that included all new laminate flooring and a tile entryway. From the beginning, Jamie helped get us started and helped us pick our flooring. Scheduling and getting an estimate from them went easy and quick and then they got in here to do our job. The team they had at the house was awesome, especially Arturo with his amazing tiling skills! We are so impressed and will go to them with any future flooring needed! Thank you Kam and Jamie and the flooring team! read more

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Total Floors is a Total 5 star Experience. From the time I stepped into the store to the completion of the project, Kam and his team was a great experience. His many years of knowledge in the flooring industry is the reason behind it all. He understands what you are trying to achieve in your flooring vision and guides you to the material chooses that best fits your application. His team of professional craftsmen then does their magic, and your vison comes to life. It doesn't end there, he personally inspects every step of the process and does his final walk through to make sure it meets his high standard of quality and makes sure you are happy. If you have a flooring project, do yourself a favor, visit Total Floors before you choose your contractor and consider the Total Experience, it is an important decision. Highly recommended by an extremely detail oriented customer. read more

We used Total Floors for our remodel in 2019. I had wanted tile and didn't want to invest on redoing or stairs. They gave us two estimates, one with tile but another with waterproof laminate that included the stairs and was cheaper than tile. The advice on the waterproof product was so great and I still love my floors two years later. (Thanks, Kam! You were right about this choice!) Patrick and the crew are such a pleasure to work with. He was so patient with me while I selected the right color, curating selections after working with me and it really was the perfect choice. The crew are all so professional and left the job site so clean every day. They were on time, on schedule and on budget. I only wish all of our suppliers could have been as professional! Total Floors also gave us a great referral for our counter tops. I wanted to post about that waterproof floor. We recently had a small flood courtesy of our dishwasher. The waterproof Floors came out perfect. Thanks for knowing exactly what we needed! I would absolutely recommend this company to anyone. Kam and Patrick are honest, excellent people to work with. read more

We just had Total Floors put laminate flooring in our downstairs bedroom, hallway and staircase. The whole process was smooth and easy. The project was completed on one day and it looks fabulous. Kam even stopped by to see how the project was coming along. Thanks so much for the beautiful floors and great service!! read more

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When I purchased my first home, I had a small window of time to install the carpet. At first, I went to one of the national brands and contacted them directly for an appointment. They called five minutes at the end of their four-hour window to tell me they'd be two more hours late and weren't very kind about it. I decided maybe it was better to find a more personable business. That's where I found Total Flooring. On the first day, Jamie invited me to come down and quickly look at samples, and Kam offered me to take a few of them home to show my family. The next day they offered me a competitive price, and I purchased right away. They were able to get carpet and install in nine days flat! Kam and Jamie were great to work with, and their installers were top-notch. Every email and phone call was answered promptly and with courtesy. Every question was responded too. On the day of the installation, Kam came down to check on the status and see how we were doing. The carpet is perfect, and it is a big reason our new home feels like it's ours from the get-go. And surprisingly, what I expected would be stressful was easy because of Total Flooring. Skip the big names that don't care about relationships, and go with a local business in the community. You won't regret it. read more

Great selection and place to see a lot of variety. Great customer service by Kam and Patrick. Their price is competitive and I actually got my hardwood floor materials cheaper than those big chain stores. Highly recommend! read more

I cannot say enough good things about Total Floors in Livermore. They were very helpful helping me to pick out the flooring for my home, scheduling promptly, and the workmen they have for installing their floors were fantastic! They were on time, very fast, and respectful of the house. The final product was absolutely beautiful! We love our floors! read more

Began speaking to Kam regarding Capet removal and installation for our office! Kam was very good, he advised me on my different options. He helped me chose a great carpet and schedule the installation! The installation guys were awesome! The did the work in about 2 days! I am very happy with the service that total floors provided. The carpet looks great! We will be using them again for our next project. read more

Total Floors - Flooring Near Me - Livermore, California

Patrick was great to work with! Responded very fast and had the best quote after several inquiries from other businesses. I needed my floors replaced ASAP and he was able to make it happen in less than 1 week. Ordered flooring material Friday, started project on a Monday and finished Wednesday! His warehouse had a large selection of floorings to choose from. Very professional and super nice! Communication was easy and quick! Highly recommend this place if you need your floors replaced! read more

Total Floors - Flooring Near Me - Livermore, California

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We had the best experience. Patrick was very knowledgeable about the products. We invited him to come to our home and take measurements for an estimate. He offered many cost saving ideas that we took advantage of. He was polite and never pushed anything on us. At the end of the day when the crew has finished, Patrick came by to see if we were happy. Nice touch of customer service. The crew came in and were very professional and knocked out the project in one day! I cannot say enough about Total Floors. If you're downtown, go check out the showroom. read more

We decided to use Total Floors based on the ratings and after Patrick came and gave us an estimate for laminate and carpet. He was thorough, helpful, and we wanted to support a local family business. Everything seemed to be going great. They were accommodating and reasonably priced, but after the job was complete we noticed issues. First, when they removed the baseboards, they cut into the drywall so now we have a huge gash in our wall above the baseboard. The laminate is thiner than the previous floor, so now the baseboard sits lower and does not cover up the cut they made. The carpet prior did not make any creaky or squeaky noises and now it's very noisy and annoying in some areas. Some areas of the laminate pop up when they are walked on. We did bring these issues to Patrick's attention and he said he would send his repair guy out. He let us know our new POC would be Kam because he would no longer be working in the area. Kam was supposed to follow up with a date for the repairs, but never did. Then to our surprise, a guy rang our doorbell one early Saturday morning..it was the repair guy. Glad we didn't have plans that day. Apparently he injected more glue into the laminate, but it's been weeks and the issues still persist. We're now finding additional areas that pop up since installation. He initially told us he could do nothing about the squeaky carpet, but after I insisted Patrick said it could be fixed, he did fix one area that was the noisiest. Then said the other creaks would have to be addressed by a different type of contractor because they don't fix joist issues. The main frustration with that is we didn't have creaky floors prior to this new carpet install. I would also think if there was going to be an issue after the job was complete, they would have pointed it out rather than basically say, not my problem. Although we love the carpet and laminate we selected, the installation and follow up fell short. read more

We were thrilled to find Total Floors by accident through a flier. We were searching for a company to remove tile/carpet and replace with luxury water-proof flooring. From the very beginning, Jaime, Patrick, and Kam knew their information/specs by memory and were so helpful choosing the right flooring to go with. I could not remember a time that we were this impressed with a company. We chose the flooring and scheduled the installation. Ignacio and Pedro were on time and very friendly. Our tile was very difficult to remove, and had to be jack-hammered out. The smile never left their faces and explained exactly what they were doing. The job took 4 days total including an extra day because of the tile. Jaime took the time to send us photos of other jobs describing what we could expect. Kam also went through each step and was present daily at our house. I cannot say enough about the family run company. Excellent, excellent, excellent. If you are in the market for new flooring, we HIGHLY recommend Total Floors! read more

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We cannot speak highly enough about our new floors and the work that Total Flooring did for us. Cam and his team were so helpful and professional. They were able to order and install our floors on short notice, for a complex job involving demo and complicated transitions. These floors have transformed our new home. read more

Total Floors - Big Leaf Acacia floors from Total Flooring - Flooring Near Me - Livermore, California

Very happy with Total Floors and their team. Kam and Jamie were very helpful in picking out the flooring for our kitchen/family room remodel. The crew arrived on time and worked hard to remove the tile floor and prep for install in one day. The next day, our floors were installed. They did an outstanding job in matching the height of the new wood floors and tiles in the adjoining rooms. They did a good jib in cleaning up when they finished. Given a future new flooring project, I will not hesitate to go back to Total Floors for the project. read more

Total Floors - Flooring Near Me - Livermore, California

As a contractor, I have bought hardwood floors from Kam and his son several times before. They are very professional, friendly, and true to their word. When they gives you a date the material will arrive, it will be there! All of my customers and myself have been satisfied with the quality of material he has to offer. I'm posstive they will continue to offer their great service and products here in Total Floors! read more

I handle purchasing for a general contractor, and have been a customer of theirs for years since their days in Hayward, before they became Total Floors  Although they didn't stock everything, I could always count on them to find and get whatever flooring-related item I needed, whether it be carpet, tiles, hardwood floors, rubber matting, and synthetic turf.   I recently built my home from scratch and got my engineered hardwood floors from them -- their own line of flooring (Milano Hardwood Floors).  I ended up saving a few K, got a superior product, and the floors ended up looking great. I've always liked that they're dependable -- they're pretty accurate with the shipment estimate.  Now that they've expanded, I'm confident I won't need to go anywhere else as they've now become a one-stop shop with lots of samples on display. read more

They did an amazing job on our flooring. They were so patient with me when I was truing to decide which ones to choose and put up with me getting countless samples. They did a beautiful job on the install and assured I was completely satisfied before they considered the job finished. They are also very fairly priced compared to other places. Highly recommend Total Floors and would use them again if we move! read more

After shopping around for flooring at a few locations I found Total Floors to have great pricing for the product I wanted. They were accommodating and professional. I was able to get the measurements and quote done within the same week. Due to supply-chain issues, the product we thought was in stock was delayed. Kam kept me updated on the delivery and offered a refund if I wanted to change the material. Since I wanted to keep the same material and color I initially chose I waited. Once the product arrived they were ready to install the next day. The team that came in was very efficient and professional. They moved furniture for 3 rooms, removed the old floors, installed the new, and added updates to the baseboards. All of this was done in 2 days! It looks amazing and now flows very nicely. Kam arrived on the first and last day to go over details and answered any questions. I would highly recommend them. read more

I received 3 quotes and Total Floor was the most competitive. Their response time was quick and they were able to find my existing hardwood to extend throughout the house. The installation was excellent and the crew did a fantastic job in matching the existing pattern and reusing the baseboards. I would highly recommend this company for your hardwood floors read more

One of several estimates we got for flooring companies serving the tri-valley area. The customer service was well above and beyond all the rest. Jamie and Kam were very professional and provided immediate feedback and helped us throughout the entire process. They were flexible and worked with our schedule and were able to start work right away. They have several flooring samples that helped us make our final selection. The price was competitive with all the rest and the workers were on schedule and friendly throughout the entire process. I wouldn't hesitate to use Total Floors again over anyone else. read more

Total Floors is absolutely the best flooring store I've ever done business with. No hesitation to give them my highest recommendation. Kam & Jamie are the best (the rest of the family too)! Total Floors carries all floor types. They are true professional. They take the time to ensure the customer's needs are met (both with selection & timely installation). It's an honest and reliable family business, that cares about their clients. I've used them a few times, and have never been disappointed. read more

They have great selection and amazing customer service. I will definitely recommend

As good as it gets! We have been referring Kam and his team to many of our clients over the years. His products are amazing and his customer support team is truly the best. If you are looking for hardwood, you must check out Total Floors!! read more

I must say, I found the Livermore Store by accident, but I'm so glad I did. I'm a contractor, and I headed over to Dal Tile.They were not there but I met Kam and I spent about an hour there the first time, looking at the products etc. I have done at least a dozen orders in the months I've known these guys. Never, have they dropped the ball. Kam, Jamie and Patrick always come through for me. My customers go pick out a product, and I handle the rest. My customers leave well informed and comfortable with the material they've chosen. The selection is large. Today is Chinese New Years, and Jamie was there fifteen minutes early to load my material on my truck. I can not say enough good stuff about this family. But I will say " Thank You for all the great service " As long as you are in the Tri Valley, you'll be seeing me !! Thanks Again and Happy New Year ! I would have tried it in Chinese, but then you wouldn't like me anymore !! ;) Thanks Again read more

I just had all my floors replaced in my home and we used total floors. The work quality could not be better. Carpet and wood was installed and I can't tell you how great they turned out. The attention to destabilize is amazing. It's family run and I've met them all and the help we got couldn't go. Any smoother. It's our only project that went perfectly!! I highly recommend them for not just the quality and work ethic which is amazing but also I can trust them in my home without me being there. These days you can't trust workers in your home but I could with this company. They worked with me and for me and the quality of work was so beyond my expectations! My other family members agreed when they came over. I would give them more stars if I could and I'm so happy with their entire process that I'm handing their cards out when people stop in to see their work! Best price quality and workmanship and kind thoughtful workers I can't ask for anything more! Thanks total floors you truly are amazing company and I'm glad we found you!! read more

This review is long overdue. We had our flooring installed by Total Floors in September 2018 before we moved in, and then I got so busy with a million other things that I did not get back to this until now. In short: Our experience with Total Floors was great, and I would highly recommend them to anyone needing beautiful flooring in their home. In detail: My first contact was with Patrick via their web chat. He responded almost immediately and had all the information I needed to get a quick idea of the costs we would be looking at. Since I was interested, I got an appointment with Kam and Jamie to do the measurements and estimation. We thought we wanted bamboo flooring since one of our rooms already had it, and we had read good things about bamboo. But Kam was able to show us how the bamboo that was already there was buckling and told us solid bamboo glued down onto a slab floor was not a good idea due to expansion and contraction issues. So we discussed and found that an engineered hardwood would be better suited for our house. Kam and Jamie spent a lot of time with us and we immediately felt comfortable with them. We then went to their showroom and found a material we really liked, and once we reviewed the estimate and decided on a few things, they got us on their schedule for installation. Here's a list of all the things we liked about them: - They are a family business and they were so nice and down to earth that they felt like family to us as well. - They were able to get our work done before we moved in, even though there wasn't much time from when we contacted them to the date we wanted it. - Because they already had the material in their showroom/warehouse, we didn't have to wait for a shipment. - They were very organized, and great with communication every step of the way. - The team of workers they used were very professional, polite, and hard working. Arturo was the lead, and he was very experienced and skilled. - We had them pull out the bamboo flooring and I know that was a difficult job because it was glued down, but they still did it very quickly. - Our house had just been painted, and so we asked them to be careful of not nicking the walls when they worked as much as possible, and they did a great job. There were only a few minor marks in the rooms they had to rip out the old flooring, and I was able to touch those up easily. - The floor material and installation all looks great! There were some places we wanted the floor to meet up directly with some natural stone and I was worried it might have gaps or have slight height differences, but Arturo and his team got it PERFECT! Just a few weeks ago we suddenly noticed the floor squeaking in one place near the door to the garage. Kam came over with some workers and within a few minutes they fixed the problem- the transition piece had originally been on just a little too tight and over time with expansion it created the issue. They pulled that off and adjusted and put it back on - no charge - and all is fine! Overall, as I mentioned before we would highly recommend Total Floors and the installers they work with. Our experience was great, and we would definitely use them again. read more

We've had our hardwood floors installed about a year ago 2 years ago, looking great with high quality materials. First floor had hardwood pre-installed by the builder - now scratched and dented, floors installed working with Patrick on 2nd floor are in perfect shape. Store had wide variety of styles, colors and prices, I believe installation took just 2 days over 1,000sq.ft., including ripping out carpets, installing floors, cleaning, putting base boards in place and touch up paints - move-in ready. Would definitely come again for my future floor needs. read more

I usually don't write reviews but just had to because this company did such a phenomenal job starting with breaking out the estimate for me in the way I needed it for insurance purposes to getting the job done not only on time but actually one day early. They worked with me on my timeline as it kept shifting for me. Jamie, Patrick and Kam were all amazing. Their customer service was incredible. I highly recommend them! read more

I was sent over to Total Floors by my contractor to look at their LVT (Luxury Vinyl Tile) for my home. AMAZING Real Wood Looking and FULLY WATERPROOF flooring! I have to say from the moment I stepped inside, I knew these were people I wanted to give my business. Jamie showed us around and explained about all the different manufactures of LVT. She pulled samples out and as we talked about wanting more grey or more browns, she really listened and made terrific suggestions. They have SO many options and they really know their products. She allowed us to take multiple large samples home with us as well. The pricing, the service, the selection top notch! read more

My wife chose Total Floors because of the reviews she read. Well the reviews were accurate because the Total Floors Team rocks! We were greeted and help by Jamie as soon as we walked in. We described what we were looking for and she immediately had samples on the ground. We were able to choose our flooring in about 30-45 minutes. Kam came out to our house, measured, and had a quote to us in about 1-2 days. Jamie set us up with the contract and got us on the schedule immediately. We had the demo/install team in our house about 2-3 weeks after signing. We had Arturo and his crew demo and install the flooring plus some tile. Arturo was great with communicating and double checking what we wanted every step of the way. Jamie was constantly checking in and making sure things were going as planned. Kam was on site everyday to make sure things were being installed properly and to answer any question we had. Great company with great people working there. I would recommend them to anyone looking for new flooring. Our house was completely changed. Thank you Total Floors Team! read more

Kam is very friendly and responsible. They did excellent job on installing all of my hardwood floor stairs. Price was great compared with the others. Highly recommend. read more