I brought the family here for brunch on St. Patrick's Day weekend. It was Sunday and they were packed, of course. We've never had any issues with service or with the food before but this visit wasn't the best. We grabbed a table and the server came by and took our drink orders. It took a long time to get our drinks but we had to chalk that up to just about how may people were dining in. They were pretty much fully booked which was especially concerning because they only had one server and one busser working for the entire restaurant. T&H are pretty popular so I would think that of all the weekends, St. Paddy's would be the one where they would have at least one extra employee working.
Our drinks were dropped off and we had to wait to place our food orders. After ordering the food, we waited for a very long time. It was kind of crazy because we were the only new table that walked in and ordered at the time we ordered. Everyone else had been there for some time. When the food finally got to the table, some of it was warm, some not so much. Our curry fries arrived last and you could tell by the state of the curry and how it was congealed, that it had been sitting and forgotten about, likely plated ahead of everything else. The food, itself, was nothing to gawk at. In my opinion, not all the prices reflected the quality or serving size of some of the dishes, but we ARE living in what seems to be a bit of a recession and inflation is wacko right now.
Grub Rundown:
French Toast w/Tendies - we ordered this for my kiddo. It's actually an appetizer and it was the perfect size. The chicken was breaded and fried a little hard so my kiddo had a hard time eating the meat but we took of the outside and she was OK with that.
Toastie - hubbies had this dish and he liked it. It's basically a grilled ham & cheese. His only complaint was that they put raw onion and tomato on it and he would have preferred sautéed onions because the cold stuff didn't really fit for him. It was served with a hash brown and cabbage & tomato slaw/salad on the side.
Bangers & Mash - my son opted for this dish and he and I split it. The serving size was quite small in regards to the mash. They gave three decent sized sausages with sautéed onions, which tasted really good, but not that much mash underneath. The dish was also not very warm.
Avocado Toast - I ordered this to split with my son. Again, the serving size did not fit the price and it was kind of meh. I added lox and an egg that was sunny side up when I asked for over easy, was intrigued by the addition of the ricotta but didn't even notice it. It was also served with the hash brown and cabbage & tomato sides.
Curry Fries w/Pulled Chicken - we ordered this for the table and as I said before, it arrived congealed and cold. It came some time after we received our mains so I assume it was forgotten. We didn't ask for it to be done over because we frankly did not want to wait any longer and my Little was already nearing a tantrum by the time the food did make it to us.
We haven't dined here in a long time and I'll give them a pass on a super busy weekend, but when a restaurant is bustling, waiting for your food is one thing; despite any delay, the food that you're paying for and you've waiting for should be warm and appetizing. read more