Great store. They have fantastic men's clothing with the "crotch gusset" for extra room. After…read moretrying some clothes on, I can tell you it makes a difference. The clothing that I saw in the store is what I would consider casual clothing or work clothing. Depends on your work situation if it would be considered "business casual." Nowadays, that term is used rather loosely. Their clothing is not inexpensive but it is very good quality. A pair of good work pants will outlast two pairs of jeans so you do get what you pay for. Until now, I have really only seen their clothing in their catalog. Their catalog is not photographs of their clothing. It is more of an illustrated catalog so it is hard to get a good feel for what their clothing looks like. Because of that, I have always been a little hesitant to buy it. After seeing it with my own eyes and also seeing how well it feels and fits, I am now a fan. Bottom line - Quality clothing that will last a long time. The extra room in the crotch made be a big believer. I'm now a fan.

Went in for some new work underwear after hearing great things, the different types were a bit…read moreoverwhelming. Had a very knowledgeable sales manager help us out and got us what we needed, they were friendly and extremely knowledgeable on the Duluth products. Would definitely recommend, they have a lot of options whether your looking for jeans to underwear so If you get overwhelmed ask someone I'm sure you'll get the same friendly expertise we got.

I went into Kendra Scott looking for a gift. Upon walking in I had a few questions about an item, I…read moremade eye contact several times with Bridget and she did not acknowledge me although I had a necklace in my hand. I approached her and asked a question to which she answered very dismissive then proceeded to help someone else which she did not seem dismissive with. Once I was in line with the display item in my hand, Bridget checked me out. She then put the display item I had in the bag and box. She did not offer to grab one from the back which would be the normal thing to do. I left the store with the display item and realized that I should go back and get a new item with a tag. Upon returning to the store, I stood in line for another 5 minutes along with other customers. There was no one at the register and the employees were fixing displays without acknowledging anyone. Finally an employee came to the register (I did not catch her name) I explained to her the situation and she proceeded to ask if the item was "tarnished" I said no. She then asked if it was damaged, which I said no to again. I had to explain to her it was a gift and I was not trying to give it away without proper packaging. She then said "OH ok" and grabbed a new item. I will not be going back to this location, I rather drive further for better customer service. This experience made me feel as if I was judged by my appearance based of how attentive Bridget was with other customers. Corporate should take a serious look at the employees at this location. To still be asked if the item was damaged or tarnished after I had fully explained myself to the employee and telling her I had just bought the item is ridiculous.

November 23, 2021…read more Came for the "Livy" necklace because I was given the matching bracelet a week ago. At 6:45 on a Tuesday night AND my 60th BD...(today) there was a line to get into the store...we waited 15-20 minutes! I knew what I wanted...the Livy necklace ok silver to match the already gifted bracelet. I also bought a gold bracelet and a 3 stackable ring set. Gorgeous. I started noticing that almost every employee had my Livy bracelet/necklace on..wow! Popular item. I must have over 30 pcs of KS...I've sent one of her sons to Chick Filet (on me) by now! LOL!

I wanted to review this earlier, but I didn't want to Fossil the issue, so here I am, finally…read more This is an expensive but pretty handy store in the mall in Friendswood, and if you like their products, you'll be glad to have them here. We're not big fans of the product, but the service at this location is nice. We've probably been into every store in this mall, mainly because of Barbie, and I definitely remember this one standing out because the guy in here was really nice.

I had a great in store experience with Andre! I went in on two occasions to look at a particular…read morebag and on my second visit I bought the bag. He was very kind and helpful and has a great personality. Thank you Andre! It's been a long time since I've had such great customer service in any store!

Go see Leslie and her staff! I went in and she really helped me mix and match. She knew what to…read morepull and what looked good on my body type. Less than two hours I walked out with a new wardrobe that I feel really great about! Thanks Leslie!

My first experience with White House Black Market was at this location, being a Clear Lake resident…read morefor too many years. My closet purchases don't show much variety, the majority is white or black. So this specialized store is perfect for me. I love their dresses, about $150 and sweaters, about $90, very addictive. There's always a sale or clearance sections so the prices don't hurt so much. My service experience here was a little different than the other locations I have patronized, the Galleria, Rice Village and Highland Village. Here the sales people are on the annoying side and give off a fake air. Everything you wear out of the dressing room is cute, pretty or even perfect! *GAG* There's a line where it's just too much and it's seems these sales people are trained to cross it every time. I love what they sale, but at this location I hate how they sale it.

Given that my sweetheart has wanted a pair of ostrich boots for a while, we decided to stop by…read moreLucchese this past weekend and our visit did not disappoint. Their boot selection is truly a sight to behold - they have rows upon rows of handcrafted boots in various leathers, colors, and styles on display. They also offer Western shirts, belts, hats, and other accessories to complete your Western look. Jose, our salesperson, was attentive and knowledgeable about different types of leather and boot constructions. He was SO patient and helpful during the fitting process, ensuring that my husband found the perfect fit. Sadly, the boots he fell in love with were not available in his size, but Jose reached out to their Austin location and was able to find a pair for us. He arranged for the boots to be shipped to our home, and they just arrived. Hassle-free! Lucchese boots are undoubtedly an investment. You get what you pay for: exceptional quality and craftsmanship, as well as exceptional customer service. Thanks José! We'll be back.

I was told by a woman working there that I could return an item within 3 months if I was not…read moresatisfied with my purchase. I came back to return a wallet I was not satisfied within a few weeks and they would not accept it completely going against what I was told prior. Bunch of liars work here

Coming here is like an Aero through my heart every time…read more The Baybrook Mall has a huge outdoor section that is brand new, but this is part of the old school indoor section which is a pretty traditional mall. It's still popular, and there still lots of people are coming here, and there are still some trendy stores, and this is one of them. We've been in most of the stores in this mall, and this is one of the ones that we repeatedly check for sexy items, mainly for Barbie rather than me. And we repeatedly don't find anything that is to her taste. Not sexy enough, and a little bit too teenage, but not in a sexy way. The employees are okay, which is why we are give a mediocre rating rather than a bad one.

I'd give this location a zero If I could. Jillian was my boss at this location and she was rude,…read moreinconsiderate and passive aggressive. I ended up being terminated because I would call out too often, which is understandable. The reason why I called out was because Jillian made this a terrible environ to be in and I did not want to be around her. She was not only rude to me, but rude to every coworker I had. She raises her voice and does not effectively communicat. I do not recommend working at this location.

This was my first time at this Nordstrom Rack location. I had found what I was looking for on the…read morewebsite the previous evening and went into the store to get it. It seems small compared to other Nordstrom Racks I've been to. However they have a decent variety of things, women's coats and jackets, active wear, pants, tops/blouses, intimate apparel. After some perusing, I found what I had came for. The quality of the outfit didn't look as good as it did online. Nonetheless I grabbed it and a couple other blouses and tried everything on in the fitting room. They had an attendant at the fitting room who was helpful and it was easy to get in and out of the dressing room. The checkout process was fairly quick and when asked the cashier let me know what their return policy was. I had until January (it was earlier this week when I purchased my items, so early November), with the receipt, all tags, and the items obviously never worn. I'm not sure if this is their usual return window or a special one for the holidays but its more than enough time to return something if you need to and I did so this was helpful. When I returned my items a couple hours later, after finding something that better fit my needs, the return process was a breeze and they refunded my money back to my original form of payment.

Stopped in because it was on my route just to see if they are as amazing as described. Well of…read morecourse I headed to baby section first and never left.Will certainly be back when time permits and I'm in the area

Went in to check this place out after seeing it on social media and unfortunately wasn't impressed…read more When myself, and my friend, walked in we weren't greeted at all. Not even anyone to look up, make eye contact, smile and go back to what they were doing. Their clothes are cute and I was impressed with their selection but I don't think I'll be back. The prices for the clothes are very reasonable but the people working were more worried about where the taco person was going to set up and /or the photo Booth we're setting up then making sure I was good. Hopefully they can do better with other customers.

Love the new owner! She's really so helpful and all the staff is so nice as well. The store always…read moresmells soooo good! They always have such cute purses and accessories and clothes!

I've Never had a problem with this store or any other Carter's.. The Employees are always so…read morehelpful in helping me find what I need even if that means calling another store!! Only thing I don't like is that sometimes you get mis-marked clothes and have to go back again to exchange them. Other than that great clothes for the price!

Customer service is incomparable. Petite section excellent and the clothes are very well made. I…read moredon't shop anywhere else...