I had hit a short parking garage pole in the tiny one paseo parking garage (one of the worst designed parking garages known to mankind). Did some serious damage to my car as pictured. I immediately found Torrey pines collision center through Tesla insurance. They are very responsive on the phone which is very helpful. They are a Tesla approved body shop and with the previous reviews regarding Tesla fixes, I felt good about having them fix my Tesla. There was a bit of confusion between them and Tesla insurance which was a bit annoying regarding the scheduling the drop off of my car and when the claim estimate would have been approved. I would have been renting a car while my car would have just sat at their shop until the estimates were approved which is wasteful in terms of the number of days Tesla insurance covers a rental car. Not blaming this on the collision center but there does need to be some sort of better communication between Tesla insurance and Tesla approved shops in general. After a month of them working on the car they did an absolutely fantastic job to the point I can't tell the accident ever happened (also pictured). I'm thankful for their service and care to detail. An additional pro that i haven't experienced at other body shops was the convenience of dropping off the rental car at the shop and they coordinate with the rental car service for return. Only other recommendations for improved customer service would be call backs on providing updates on the repairs. I'm guessing so many customers call them they anticipate they'll update people then but an email, text, or phone call on the status would be very nice! I am thankful for their hard work. read more

Torrey Pines Collision - Body Shops Near Me - San Diego, California

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Fixed our Model X after we were hit in a parking lot. Did a great job, kept us updated during the process, finished ahead of schedule, and had the car super clean for pickup. read more

Torrey Pines Collision - Body Shops Near Me - San Diego, California

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I literally can't say enough about how amazing this team is! We brought our 57 Chevy in for repairs after we were rear ended. No quick rush jobs here...repairs done the right way with patience and care. Thank you for the quality work! read more

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This is my second visit at this shop. Last time was about 4 years ago for window tinting job. I must say that this place is the best at what they do. The staff are so friendly and knowledgeable. The service is exceptional. They go above and beyond my expectations. There's even welcoming pooches - Mini Fridge and Cinnamon roll (both French bulldogs) to greet you as you enter the reception area. My car bumper had several scratches with paint peeled off from getting hit by another car. Pat and Jay came out right away and inspected the extent of the damage. Sent the assessment to the insurance company and ordered the part(s) immediately. Within a couple of days my car was restored and the job was completed. My car bumper looked like new. Excellent work! Highly recommended! No doubt the best place in town. read more

This place is the best!!! I came here after an unexpected run-in with falling debris from a garbage truck. One broken mirror and a few scratches and dents on my Tesla later, I found myself at Torrey Pines Collision and I'm so glad I did. From the moment I arrived, I was greeted by the nicest and most patient representative, Ariel. She immediately assessed the damage and, to my surprise.. pointed out several areas I hadn't even noticed after the accident. Her attention to detail, professionalism, and genuine care made a stressful situation feel so much more manageable. Everyone at this shop was kind and thorough, but Ariel really stood out. When they say they're Tesla certified, they mean it and Ariel and the team prove it every step of the way. From the clear, detailed summary sent to the insurance company to the speed and quality of the repairs, the entire process was smooth and impressive. I can't recommend them enough. Whether it's a small scratch or a big repair, they're worth every penny! read more

Torrey Pines Collision - Body Shops Near Me - San Diego, California

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Once again Torrey Pines Collision comes through with an excellent job on the completion of a minor repair (outside of insurance) on my 2016 Nissan Frontier. The quality of the work from TPC continues to be outstanding especially for the price! TPC continues to be my first and only call for any needed body work! And even though he is a Sabres fan, Jay always provides excellent customer service! read more

I hope to never have to need another car repair, but if I do, I will definitely go back to TPCC and recommend them to friends. They fixed our Volvo SUV after a being hit in a parking lot. Their quote process was quick and the cost was reasonable within 2-3 other quotes we got. They worked quickly with State Farm, and gave us a discount on our deductible! The repair work was done well, backed by a lifetime guarantee, I think. Ariel gave us updates when we called, and the car was nice and clean when we picked it up. read more

Had great experiences both times I've used their services. First time was for rear bumper repairs after being rear ended. Scheduling a drop of was easy and having on site rentals made it super convenient, as I did not have to get a ride from anybody else. The quality of the work was flawless. The newly painted bumper matched exactly, even though the car had the upgraded factory paint. The ability to drop off the rental back with them and drive off in my own car made things that much better. My second visit was for paint scratch repairs. My door had gotten keyed and I wanted to get an idea on how much the repair would be, so I could decide on paying out of pocket or go through insurance. I called them and they said I could swing by to get it looked at. Luckily, after a close inspection, they said it was worth trying to buff it out and we could make a decision on the results. Within minutes, the technician came back with a perfect looking door with all signs of damage removed! I got lucky the scratches were light enough to get buffed out, but they were super helpful in taking small steps in escalating the repairs, as repainting would be the last and most expensive resort. I couldn't be any more thankful for their help and quality work. Happy to be a repeat customer! read more

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Torrey Pines Collision Center has helped me numerous times over the years on both my vehicles. This time was the same with the whole team...Ariel, Maggie and David. I highly recommend them. read more

On vacation, my wife's brand new Rav4 (1900 miles) was involved in a hit and run in a shopping center down in the San Diego area. A lot of damage to the front end of the car, the sheet metal was pushed in so much that even the driver's door barely opened and closed. Since we live in Atascadero, it would have been difficult to get it towed 5 hours north. Going off other reviews on Yelp, we left the car in their hands.They did an excellent job on the car and Jay kept us informed all the way through the process. I would definitely recommend Torrey Pines Collision to anyone who needs repairs to be made. Thanks to the whole staff. read more

Torrey Pines Collision - As you can see, the front end was hit pretty hard. - Body Shops Near Me - San Diego, California

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Ariel, Jay & Maggie in the front are amazing!! I came in they helped me out in an emergency had me fixed and ready to go so fast!! Definitely recommend will be returning if I need anymore help for my car !! read more

I can't say enough good things about this shop! I was the gentleman who stopped by yesterday around 4 PM, near closing time, and they still went above and beyond to help me out. Other body shops in the area couldn't get me in at that exact moment, but they welcomed me without hesitation. No insurance, minimal paperwork, and no hassle working on my work van. Quick, professional, and incredibly accommodating. Highly recommend! I almost forgot to leave the review but you guys really helped me out in a tough situation. Thanks again--much appreciated! read more

I recently brought my 2004 Lexus GX 470 to Torrey Pines Collision Center after a large strip of paint came off the roof, and I couldn't be happier with the entire experience. From the moment I started working with Jay, everything was smooth, professional, and genuinely pleasant. He took the time to walk me through exactly what they could do to fix the damage and even offered helpful suggestions for other repairs I might consider down the road. The entire team is friendly and welcoming, and the office atmosphere is surprisingly charming--especially thanks to their two sweet little dogs who make every visit feel that much warmer. It's clear that everyone here cares about their work and the people who walk through the door. If you're looking for a trustworthy, high-quality auto body repair shop, I highly recommend Torrey Pines Collision Center. They go above and beyond--and it shows. read more

I visited Torrey Pines Collision Center for a minor scratch on my bumper. Ariel was very friendly and offered to repair the scratch within 15 minutes at no cost. Due to their excellent customer service and great repair, I'll definitely go back for any future car issues. read more

Torrey Pines Collision - Repaired bumper - Body Shops Near Me - San Diego, California

We had a repair done on our Tesla model 3 here and from the beginning to the end of our car being here it was such a seamless process thanks to Maggie and Ariel. The whole team is great but truly felt communication and getting the insurance to cover the repairs to ordering the parts they were on top of it all !! read more

This shop is TRUE TOP OPTION!! Quality of service, honesty, and management is so GREAT! Ariel and the manager Patrick is true great person, they treat you like a true family, they listen to your concern, & they gave you estimated time of completion very accurate. They always make sure you get the service you deserved as expected, & they always keep you up to date on every progress. The work and repair they done are Tremendous and The Quality is like fresh as OEM. I trully recommend them If you want honesty & quality of work done to your vehicle. thank YOU again! Torrey Pines Collission! read more

Torrey Pines Collision - Excellent JOB!!! - Body Shops Near Me - San Diego, California

QUALITY WORK (5 Stars) - SERVICE: excellent - PRICE: went through other party's insurance - WORK: quality - TURNAROUND: fair You can count on this shop for your auto body car needs! They don't crowd their shop with cars. They care about the work they do. Their results are quality. THE DAMAGE. Someone swung open their door (not generally, aggressively) and hit my side panel leaving a very tiny scratch but deep because it cut through layers of paint. It was tiny yet on the body line and an eye sore. At first, I went to several auto body shops around SD and even went to BMW's contracted auto shop. Price didn't matter to me since its going through that party's insurance or they paying it out of pocket but it's my car and I wanted to get quality work done in a decent turn around time. My quotes all averaged the near the same no matter where I went. I think the person who caused the damage doesn't understand that this tiny scratch is going to cost a couple thousand and I'm not going to use touch up paint on my BMW so he decided to go through insurance since it was unaffordable to pay out of his pocket. THE PROCESS. Of all the shops I researched and checked out, this auto body shop stood out! You can tell they care about their reputation and quality and doing the best work. Unlike many others shops. They told me what their plan was to fix. And gave me a turn around time of 5 days. They were submitting a supplemental to insurance and that could add extra days. I also appreciate how they keep the car inside the shop and not outside. Their next availability for me to drop off my car was 2 weeks and that was fine with me. When time came, I arrive first thing Monday and dropped off the car. Enterprise came to pick me up and take me to get my rental. Wednesday I received notice that my car was out of the paint shop and I should be able to pick up my car end of the week (Friday). I followed up and on Thursday said I could pick up the car on Friday but wasn't sure when. Friday mid-morning I received notice my car was ready for pickup. I arrived Friday around lunch time, they told me what they did to my car, signed some documents and paid them what that person's insurance paid me, I gave them the rental car key, they called Enterprise to pick it up. They did submit a supplement (as expected) to insurance. Instead of me waiting on all that approval and the additional funds, they decided to handle that with insurance on their own. I appreciate that! Most shops will keep you on idle for days/weeks when there are supplementals. THE RESULTS. Quality work. Paint matches exactly - they sand down and repainted that panel (biggest panel of the car). Damage is gone. They blended the paint with the door. I was very pleased with their work and turnaround time. JABA APPROVED. Until the next review read more

Torrey Pines Collision - Quality work on a BMW! - Body Shops Near Me - San Diego, California

Great work and excellent customer service. Kept me updated as the work progressed and explained everything.

The people and the work they do are exceptional. I brought my classic car in for a lower valance replacement and hood pins. I had bought the wrong valance replacement and Patrick was so helpful and ordered the correct one and did not charge me for wasted labor time with the wrong part. The job exceeded my expectations. It's beautiful and the paint is perfectly matched. This place is the absolute best!! read more

These guys took real good care of me when I got into a fender bender, they valued my time, right when I got there the rental car guy was there on point, great experience. read more

4.990 stars. Pretty much perfect customer service experience and work. After a hit and run parking lot accident where someone hit our Tesla Model Y's front driver panel, we were referred here by our insurance company Geico to get a repair estimate. There were several options but based upon the reviews we went with Torrey Pines Collision. Ariel took photos and submitted to Geico and we received a pretty lowball estimate to repair the Tesla from our insurance. I asked Ariel when we came if the estimates are usually lower than what it would cost to repair and she said they almost always are. Because they are Tesla approved, and because I am a faithful Yelp elite who trusts my fellow reviewers implicitly, we decided to go with this 5 star shop to repair our Tesla. The car was drivable and we were told that the next appointment was two months away, but we felt that the reviews and the rapport we built with TPC at this point was worth the wait rather than having it repaired sooner at a lesser facility. We came on the day of the appointment and had coordinated a rental car to be delivered to TPC on the day of the drop off. Everything was seamless and the quote that it would take about 2 weeks to fix was spot on. The repairs were flawless --can't tell where the accident even was they did such a good job. When we picked up the car we were notified that there was a small trim piece that was on backorder from Tesla and that they would call us when that came in for us to get that installed (we were told it would take only a short time when it finally did come in). Get this -- even though they were paid for the repairs already and I wouldn't have been surprised if I had to check back in with them to see if the trim piece had come In, a week after pick up Ariel called us and told us that it had arrived and that we could come anytime. Install of the trim piece took about 10 minutes and we completed that part the same day! Wow! Without hesitation would come here again should anything else happen to the Pom Patrol (our Tesla). My only note would be it would have been nice to get a text or phone call to remind of us of the initial appointment to get our car fixed as it was 2 months in the future and they could probably prevent a lot of no shows and cancellations that way. read more

Jay and his team at TPCC have done an amazing job on 3 of my vehicles. With that, they have been extremely upfront on cost, communicative of progress and worked with my insurance to make sure everyone was on the same page. As a resident of San Diego, there is no where else I would take my cars after the experience, honesty and quick turn around TPCC has provided me each and every time, even during COVID when there was labor shortages, etc, TPCC as always came through. Their estimates were also very thorough, complete and made sure things were done correctly. Thank you again Jay and the entire team at TPCC. read more

Torrey Pines Collision - Body Shops Near Me - San Diego, California

We went here because the insurance works with them. I wasn't expecting much . This place exceeded my expectations. The communication was great, email updates and quick responses . The quality is amazing!! We will for sure bring our cars here for any future body work issues! Highly recommend! My car was not only fixed perfectly , but it was super clean when I picked it up. Jay and Jess were amazing . Thank you both! read more

I've been here 2x for a collision paid by the insurance, the overall quality for vehicle repair is pretty outstanding, very good communication (Ariel and Jessica) I very good place to take your Tesla for repairs and they are Tesla Certified. I would recommend to my friends. read more

3/24/23. TMX-plaid, TMS-plaid, BMW 530i, Porsche 911. We have been loyal customers since 2018. Ariel and her team at Torrey Pines Collision are absolutely fantastic. The staff is honest, reliable, friendly, and always do their best to accommodate your need and concerns; financial and otherwise. Everything is "gold standard" and high quailty workmanship. Your greeted with a smile coming in and going out. Fair pricing, trustworthy staff and just an overall pleasant experiance is difficult to find in a "collision center". The bulldogs in the office are always fun to see and decrease the stress at any time of the day. keep up the good work Torrey Pines Collision Center. read more

My regular mechanic at Drive AutoCare in Solana Beach referred me to Torrey Pines Collision for some minor bumper work on our Mercedes. Jay was excellent at keeping us informed from estimate to finished work. A seamless single point of contact made this an easy process as well as a good value. The work was done perfectly and on budget. Highly recommended. read more

I want to say thank you to Jay, Paula, and Patrick! They did an amazing job on my car. I had the misfortune of having my car hit but after bringing it in, I can say my car looks better than ever! They were really thorough and very friendly when it came to handling business. I usually only go to a family friend's shop so I was a little weary on trusting my car with an unfamiliar business. They definitely deserve the 5/5 rating, from answering any and all of my questions in person, to me calling for questions and updates, and having my car done in 1.5 days! I would definitely go back if I ever have any issues I would definitely recommend them to family and friends. read more

Torrey Pines Collision - Before - Body Shops Near Me - San Diego, California

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10/10 solid service. Super minor issue - my gas tank cover was scratching against the paint of my car. Brought it here and had the owner (the dad) look at it. He gave me an estimate of $75, which I thought was a bit steep, but he also tried to fix it on the spot. Fixed it about 85% of the way, and then told me it wasn't worth it for me to get it done there. Told me to go home, spray some WD40 on the hinge and nudge it a little bit more. Went home and did what he told. Problem resolved. Good on them for helping customer save money. I love that they're such honest people. Never know who you can trust, especially in the auto industry. read more

I took my Volkswagen Golf to be repaired after a major rear-end collision in 2018. They repaired it flawlessly and dealt with my insurance company. Everything was smooth and great! I am finally writing this review because now I am taking my Tesla Model 3 into this place for a repair that is needed. My car was hit by a large rock on the freeway, and I am looking forward to having the same level of service and quality as I did in the past. When I called to make the appointment for my Tesla, the service manager said he remembered my name from 4 years ago. That speaks volumes about the company and customer service. read more

My Tesla was rear ended when I was stopped at a traffic light. I checked on repair facilities and chose TPCC to fix it. They did a great job. read more

This was the best detail job I've ever had done on my vehicle. Pat was the coolest dude ever , and I got a professional finish on my interior and exterior. 10/10 can't recommend the shop enough! read more

Torrey Pines Collision - Body Shops Near Me - San Diego, California

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PATRICK IS THE MAN! We are getting ready to turn in my BMW 3 series as our lease is over and we had some scratches on the car we had to fix before BMW charges us an arm and a leg Thankful to my buddy Alex for this referral, Patrick really took care of us. We dropped off the car in the morning and it looked brand new when we got it back at lunch the same day. He even did a quick wash. Our car looks better now than we got it from BMW! He charges 3 star prices for 5 star work!!! So thankful we found you to take care of our car for our lease. If you guys need any kind of auto body work done, this is the place to go. read more

The customer service was very nice. They were very quick to respond. The car was not fixed as the insurance company decided it was totaled but Torry Pines Collision told me that the insurance could total it and helped use though the steps. read more

I took my car into TPCC for two repairs. My front bumper was pretty scratched up and was able to be repaired and did not need replacing. Not only was the work done quickly, it was phenomenal work. I can't tell where the damage was before and the paint was matched exactly. I also had a big dent and some scratches on my rear bumper from a hit and run. They ended up having to replace the entire bumper and did this as fast as they possibly could. The only delay was from the company they bought the parts from and they kept me informed about this the entire time. Not only do they do amazing work, their customer service is unmatched. Everyone is extremely friendly and responsive. They also have text capabilities which was very convenient for me. I initially took my car to another repair facility and they were going to charge me quite a bit more than TPCC. Very grateful for the referral to TPCC and I will definitely be back if I need to! read more

I cannot recommend Torrey Pines Collision enough!!! After my car was hit by a FedEx truck, I took it to TPCC. The damage to the back was pretty bad but the people at TPCC did an amazing job and made it look brand new again. Jay was extremely helpful and excellent at communicating with me throughout the entire process. He kept me updated me on parts, repair schedule and other related info! The paint job bumper is impeccable. I'm very pleased with the customer service and repair work done to my car, glad I took it here! read more

Patrick, the owner is a scammer. Stay away. I originally brought my car in for a bumper repair, then later the trim started coming off one of my wheel wells post repair. I brought the car back, and patrick rudely INSISTED I hit something, because the bumper had a line of dry dirt on it - and he felt a line of dirt represented someone hitting me. I wiped off the dirt with my hand in one swipe, exposing the fact that the bumper was in perfect shape and just the trim was loose and that he was wrong. I continued telling him to resolve the bumper trim issue which was simply bad workmanship. Patrick then switched his story to "you just wiped off the evidence of the "hit"" then refused to fix the issue and told me to leave and he won't fix it. I don't know about you, but any hit I have ever seen at a minimum leaves a scratch, or some evidence of a hit. And in no case have I ever seen dirt on the bumper being the result of a hit. Patrick used my bumper being slightly dirty as an excuse not to fix his shops incompetence. This was almost comical to me that this guy who is considered a "professional" was pointing to dirt as evidence of a crash!!! Patrick, you are a scammer and a liar. Do not come to this shop!! read more

So far the repair process with this Body shop deserves 5 STAR rating. Although it has only been the beginning of the process (4 stage process). Will keep you posted. read more

Fortunately, I've sparingly needed the services of a body shop in my 20 years of driving. And in every other instance, prior to Torrey Pines Collision Center, my experience was distasteful. Here, on the other hand, my experience was literally outstanding. Their staff are energetic and diligent. I was kept informed throughout the repair process in an open and timely fashion. And their communication was actually clear and intelligible (thanks Jay). I'm sure most people who've ever dealt with a body shop before found them to be the antithesis of what I've just described above about Torrey Pines Collision Center. That's why I recommend bringing your auto collision repairs here. My front end collision to my 2014 BMW 535i was painful enough. The repair, thanks to the guys and a girls over at Torrey Pines Collision, was actually stress free. As for the results, I'll let them speak for themselves. read more

Torrey Pines Collision - Body Shops Near Me - San Diego, California

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Just keeping my word. The repairs all stuck, still all good! Five stars for sure, and will recommend my friends to come here

Ariel was amazing!!! Best customer service ever. Highly recommend!! Dave and Jessica were great. Such a smooth process.