Quality of repair work was exceptional and finished on schedule. The estimator, Megan Baratta, was very helpful

If you remember anything from this review, remember that this is the absolute best body shop I ever came across. Period. The pride ABX take in fixing problems, goes a long way. Any shop that stands behind their work 100%, while making every effort to match colors looks and stick to OEM fixes when possible; is a great shop. But this Shop goes a step further. They make sure anything they paint matches 100% to the original. They make sure to update you if there are any issues. They make sure to fix things quickly and efficiently. Words are not enough to describe a place that stands so firmly behind the work they do. Work ethic is nice but work ethic without value is nothing and this place provides both of these in droves. If anything's wrong with your car, no matter how big or small from a touchup to complete part replacements, give them a try I promise you you won't be disappointed. read more

ABX Collision Center - Try and find what they fixed! You won't be able to find it! - Body Shops Near Me - San Diego, California

I haven't even gotten my car fixed yet, but my experience coming in for a quote was SO positive that I have to write a review now! I came to Abx a couple weeks ago on a friend's recommendation, to get a quote for fixing some bumper damage. For context, the front bumper of my Toyota Prius is gradually coming off, not due to an accident but just due to being low-to-the-ground and parts under the car scraping the ground when going over bumps. So I can't go through insurance, and it's an expensive fix. I had a less-than-ideal experience getting a quote from Caliber Collision (the number was astronomical) and needed to find something cheaper. I called Abx to make an appointment, but they said I could just come in. A couple hours later, I showed up, and John immediately examined the damage. He was so much nicer than the guy I worked with at Caliber Collision, and he offered to add some extra screws and industrial-strength sticky strips to the side pieces, so they don't fall off... FOR FREE!!! So now the fix was no longer an emergency, more of a nice-to-have. Then, the price he quoted was a third of what Caliber told me. Incredible!! I will definitely be going back to this place for the repair and recommending them to everyone I know :) read more

We were on the highway and had an unexpected car issue that we needed help with quickly. They were immensely helpful and John fixed our problem quickly and graciously. We were back on the road in less than 10 mins. I would definitely come back for their service. Thanks ABX! read more

I absolutely recommend this collision center and John specifically so much. My car got in an accident and my insurance company was trying to locate a collision center near my home and this one came up and I'm so glad I went there. From the very beginning, John made me feel at ease with the repairs that would need to be made for my car and got me an estimate in a timely manner and eventually when I brought my car in, he was communicative and thorough the entire time. When the repair was completed, John personally brought my car to me and left it immaculate. It was completely cleaned and it looked brand new. I am very grateful for the service and the quality of this repair. But I also want to just point out the personal care that was given to me by John and the assurances that were made along the way. He was outstanding. Absolutely recommend 100%! read more

Went in to get my tail light replaced and they were incredibly helpful! Fixed everything very quickly and did a great job.

The service they give is simply the best around, I needed a quote for a car accident when I was rear ended. The value that they gave me the amount of time that took them and the honesty and their customer service is far above any other place. I will never recommend another spot besides ABX collision center thank you guys for all your hard work. read more

ABX Collision Center - I can't thank crew at ABX enough, Here's a picture of my bashed up crv! Thank you for the assistance, and making my accident less painful! - Body Shops Near Me - San Diego, California

I had a great and easy experience here. I had a few repairs needed. Picked up my car just 2 days after dropping it off and everything was great. John was very communicative and fair. read more

I was referred to ABX Collision Center by another business, since they were not able to fix the part that was damaged. I am so glad I came to them. John was incredibly helpful and has outstanding customer service. He allowed me to bring my car in the same day I called so he could give me an estimate. The pricing was fair and affordable. After they replaced and painted the previously damaged part, I was amazed by the result. You can't even tell there was ever damage. The paint color was also perfectly matched. I would absolutely recommend ABX Collision Center and will return if I ever need repairs in the future. read more

Someone recently ran into my SUV and did some minor damage. I took my SUV into ABX collision center and Torrey Pines down the street. Even though the claim was through insurance, I was planned to do some additional minor repair work elsewhere on the vehicle out-of-pocket. The estimate was significantly less at ABX. The work on my SUV has since then been completed and I am very happy with the work and excellent customer service by Edgar. Highly recommended for auto body repairs. read more

John has been an absolute pleasure to work with! He was willing to work with me in terms of paying my deductible. He even went out of his way to fix something on my car that had nothing to do with my accident! He is an absolute angel and the epitome of excellent Customer Service!!! read more

Got into our car accident more than a month ago, so it definitely took some time, we kept being told "one more week" every so often but it wasn't any of their fault! Parts took time to come in, Honda took some time, and it was just the attention to detail so we dont run into problems. We trusted them after asking all the necessary questions to be on the same page.. they dont use salvage pieces from the junk yard, if that is your main concern (it was ours), but no, it was all from Honda/brand new with life time warranty. The attention to detail was really good. as you can see in the photo, he was still cleaning the car so it was as good as new! Super nice and super trust worthy! You can trust them if you're ever in a car accident and have Allstate. John is a super nice guy and really communicative, thank you again John! we appreciate you and your patience with us. read more

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Could not be happier with my repairs. I was rear-ended by an idiot kid and this really shook things up with my work/logisitcs, etc. ABX was able to procure genuine OEM parts to make my car as close to new as it was before. While I hate insurance and All State is terrible, thank goodness they at least partner with a trusted business who clearly knows what they are doing, exceeding my expectations along the way with communication, attention to detail, and top-notch customer service. If you too get hit by an idiot, don't hesitate to choose ABX, they also guarantee repairs for the lifetime ownership of the car. Hopefully I'll never need to see them again :) I went to them because of good reviews, and wanted to pay it forward. read more

About 2 months ago, I got rear ended by a newer and lifted Toyota Tacoma on the freeway (in the rain) on my way to work. My Ford Explorer took quite a hit in the back and needed some extensive bodywork to fix. The only shop that I considered for the repairs was ABX Collision Center. A week after my accident, I dropped the Explorer off. Two months, a few parts delays, and almost $11k later (which insurance paid for), I FINALLY got my vehicle back! ABX Collision in Sorrento Valley did a SMASHING (pun intended) job with the repairs and made my Explorer look brand new again. If you ever need auto body work done to your vehicle, I HIGHLY recommend this shop. You won't be disappointed! Special thanks to Susan, John, and team for your help! read more

ABX Collision Center - The team at ABX did an awesome job on my Ford Explorer! - Body Shops Near Me - San Diego, California

Excellent communication, service and work product. Edgar warned me of part delays and that things could look different once the door was taken apart. I really appreciated the email updates. Overall my car was done not long after dropping it off. Recommend and would use again (though hope I don't have to!). read more

We drove over some sheeting that was flying on the 5 freeway and immediately heard a weird sound after. We called and asked if ABX could take a look and they saw us right when we arrived. The part to fix would take a day to arrive so they zip tied it and tested it for us, and didn't charge us for their help. I'm so grateful. We were down for a day trip from LA and their help allowed me to feel safe driving back. read more

These guys are great. Communication is superb. Job well done. My car was actually better when they handed it back than after the accident. Two thumbs up read more

I got multiple estimates which indicated the same work and Abx was significantly cheaper. All of the estimates were provisional on whether there was more damage that they could only see when they had done some investigation. As I expected, it turned out there was more damage and I was quickly notified including pictures that for evidence. Even so, it was no more than the other estimates (which were under estimates because they would have found the same issues). It looks great. read more

ABX did a great job repairing the body damage to my car. They were prompt in getting the work done and it was of high quality. I appreciated their courtesy in keeping me informed of the progress and the did a full detail on the car before I picked it up. read more

The service was so good the first time I needed them I came back ten years later and it's still great. Great customer service and communication! The car looks like new. read more

Speedy service and left our vehicle looking better than it was before the busted rear corner! I will definitely use them again!

Honest and reputable body shop. I highly recommend them. Emoloyees were courteous and helpful, and everything was fixed perfectly. Great experience. read more

Save time and headache and just take your car or truck/SUV here for repairs. Most honest and hardworking mechanics in San Diego. My car was hit by a driver with no insurance and John the manager at ABX took great care of me. One of the Ford's parts he ordered came in bent and he drove up to Irvine to get the only other one that was available in the US. They work with all insurance companies and their pricing was right on. This is the best place to go is their Sorrento Valley location. My SUV came back looking better than I left it as they washed and detailed it for me. See my before and after photos. read more

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We've taken our BMWs here for years and each time John and the ABX team made everything look (and work) like new again. I took my Prius to John today on a moment's notice. As always, he performed a few small miracles and had me on my way. I'm always grateful and I recommend ABX to everyone I know. BIG thanks, John! Happy holidays! read more

I called ABX in an absolute state after my BMW X1 had major damage to its front bumper. Christine was the kindest soul and put me directly on the phone with John, the manager. When I went down there Edgar helped me assess the damage and then John came to help. These are the most professional people I've ever dealt with, and the most honest and caring. My car looks amazing. They did extra work they didn't have to do and they didn't even charge me for it. They're so knowledgeable! BMWs are notorious for having weird quirks and these guys knew everything and how to fix it. They even recommended next steps to make sure she continues to drive perfectly. I would never take my car any place else. Cannot recommend them enough. Do yourself a favor and go here. read more

I accidentally dented my wife's car and ABX and John helped me avoid major familial strife.. I followed the textbook, got three quotes, one was from John and ABX at the suggestion of a friend, and I'm so grateful I did. John spent the most time with me, educating me on the process, showed me how one of the others was a blatant overcharge (claiming elements would need to be replaced, etc), and gave me the best price and quickest turnaround even. It seemed almost too good to be true I have to admit, but having just got the car back, it was true, and because they even buffed out the plastic paneling to the original black, it really does look better than when I brought it in. This is the place I'll be recommending to any friends and family in the future. Thanks John, really appreciate you and your crew. read more

I have had two different vehicles repaired here. Each time they were terrific to deal with and did quality work. Great place.

My car went into a ditch and they took care of everything. They were very reliable and I picked up my car Friday and had a problem with overheating. Took my car to Toyota dealership, and they contacted ABX and ABX was very responsive and took care of the issue right away with a good attitude. Highly recommend them! read more

First off please look at the difference in the pictures below. John was friendly, empathetic, and hard working. He gave me a timeframe of completion and stuck to it. I came here 4 years ago when I had damage too and they did an excellent job. Recommend them 100%. They even have connection with enterprise if you're renting, they'll call them and have them pick you up. Thank you ABX team, I am so happy with my car! read more

ABX Collision Center - Looks brand new - Body Shops Near Me - San Diego, California

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I saw abx when I was getting my nails done next door and stopped by to get an estimate on my side mirror that was hit my some kids. Another place told me that I needed to replace the whole mirror and wanted to charge me almost 2000$. The gentleman from abx that came out to quote the repair fixed my mirror in about 10 minutes without any problem and didn't even want to take payment! It's easy to take advantage of people and charge for repairs that aren't necessary since alot of us don't understand in vehicle repairs, but they didn't. If your looking for a place that is genuine and honest I would definitely recommend them. What they did for me speaks volumes about the kind of company they are! read more

Superb service by John and his staff! Up to the minute repair status, courteous, professional atmosphere. read more

Great value for great service. I took my car in to replace my rear bumper, and they were able to fix it within a shorter time than expected and for a slightly lower price than I was originally quoted for! Susan was very helpful and communicative. read more

I was referred to ABX by Wawanesa Insurance after one of their insured hit my car in a parking lot. I'm very glad they did! When I showed up to drop off my car, they helped arrange a ride to the rental car company, said the work would be done early this week, and it was. When I called went to pick up the car it was perfect, and they even checked the alignment for me, which was a real plus. Nice people, excellent service, and fantastic work. I highly recommend them. read more

ABX repaired my Mazda MX5. The repair was done correct and in a timely manner. The service writer John took care of all the paperwork and sent me update photos. The car looks as good as it did the day I purchased it. The car was returned to me clean and has had no issues since the repair. My insurance company tried to steer me to one of their "preferred" aka known as cheaper. I looked at their reviews and decided to go with a shop that had a 5 star rating instead. I am glad I did. You can settle for subpar workmanship but personally I prefer quality work and solid customer service that's why I went with ABX. read more

We have taken two of our cars here for collision repair and were very pleased both times. They worked well with the insurance, making this unfortunate need for their services as easy as possible. The repair took longer than ideal, but I don't blame ABX, as I think it's just part of what we are seeing everywhere right now with the supply chain. John kept me updated with the process and explanations of parts delays and timing. Their work is guaranteed and customer service is 5 stars. If we ever have the bad luck to need collision services again in the future, we will definitely use ABX. read more

This body shop is associated with Allstate so I took my car there because the rear was damaged in an accident. Everyone there was friendly. It took a while for the parts for my car to arrive but once the parts were ready, the workers were dedicated to fix my car and I was able to pick up my car within the promised time frame. Susan was particularly helpful as she was not only very knowledgeable, but also very responsive. She could also help with getting a rental car for you during the repair. read more

Top notch shop. Very responsive with returning calls, messages, and emails. Flexible with scheduling appointments and awesome turnaround with ordering/receiving parts and having the car ready as stated. No one is happy after a car accident but Susan and the crew made it a lot easier and are super friendly. Thanks again! read more

I would highly recommend ABX. Everything was handled smoothly and professionally from the start. Work performed was excellent. They handled everything with my insurance company. Car looks brand new after repairs. read more

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I brought my truck here because I hit a pole on the passenger side and damaged both doors. John was very professional and helped me get my truck back in a timely manner. Within one week they had replaced both doors and repainted my truck and you would ever be able to tell by looking at it. I would not hesitate to come here again or to refer all of my friends and family. read more

ABX fixed my car after I was hit. They did an amazing job and it looks brand new (aside from part of the front which insurance didn't cover from prior accident). The staff are so great. They cleaned my car inside and out! I will definitely be returning. Laura and her staff are so wonderful and updated me throughout the entire process. They even finished early. I could not be more pleased. I highly recommend!! read more

ABX Collision Center - Before repairs - Body Shops Near Me - San Diego, California

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