As a general contractor with over seven years of experience working with Miguel, I feel compelled to share my recent, deeply disappointing experience to help others avoid significant headaches.
Initially, while Miguel's punctuality was always an issue, his work quality compensated for the delays. However, my last project with his company was a disaster from start to finish. Miguel did not show up to manage the job himself and instead sent different workers who lacked an understanding of the project. This meant I had to repeatedly explain the intricate plans, resulting in confusion and inefficiency. This particular project involved complex plumbing for a steam shower setup, including rain showers, dual showerheads, and multiple body sprayers.
The team he sent made numerous errors that I flagged for Miguel's attention. Despite my concerns, he reassured me that everything was fine. However, once we started tiling the walls, a significant issue became apparent: the valves had been installed too deep, misaligned, and crooked. They needed to be adjusted by about an inch to be correct. I asked Miguel several times to fix this issue, but he refused, falsely claiming that the problem was due to a tile change--an easily disproven statement as the tile thickness was consistent throughout, and no change had been made.
Faced with Miguel's refusal, I informed him that I would have to hire another plumber to correct the mistakes, which would also require my tile crew to remove and reinstall the Hardy board. I told him that these costs would be deducted from the outstanding balance I owed him. This led to Miguel becoming hostile and directly approaching my client, threatening to file a lien on their property. This aggressive and unprofessional move alarmed my client, who insisted I resolve the issue swiftly to avoid further complications.
To protect my client and maintain my reputation, I paid Miguel in full and moved forward with fixing the problems on my own. The repairs ultimately cost me around $4,000, and I have documented receipts and photographs to substantiate this expense.
Given this experience, I will never hire Miguel again. I hope this review helps others steer clear of similar issues and avoid the unnecessary stress and expense that I endured. read more