Thank you so much for the fast and effective service! The team did an excellent job with our heating and cooler system. They were professional, efficient, and very responsive from start to finish. We truly appreciate how quickly they resolved the issue and made sure everything was working perfectly. Highly recommend their services for anyone looking for reliable and quality work. Thank you again for such great service Torres heating and cooling & electrical! read more

Torres Heating and Cooling & Electrical - Heating & Air Conditioning/HVAC Near Me - Campbell, California

I have an old flume that the previous owner had installed for the water heater. The water heater is in the basement and I live on a hill so this flume went on for about 20 feet and you needed a ladder to get to it. I talked to a few plumbers and HVAC guys, two flat out refused to work on it saying it wasn't worth their time. Luis took a look gave me a reasonable quote and his guys got to work quickly. Miguel and Reyes did the job in one afternoon and didn't even leave a trace of dirt behind. Even my wife who is picky was impressed at how clean they left their work area. It's hard to find quality service companies in the Bay Area Luis and his team are that hard to find company. read more

I wish I could give 10 stars. Needed to have HVAC replacement so I called several contractors for estimates. Most were ridiculously high IRBIS quoted me $29,000.00 RIDICULOUS for the exact same set up Luis did. Luis stoped by and asked what i was looking for. He made some suggestions and on the spot gave me a price. It included city permits and third party testing. Way less then IRBIS and no pressure. He even asked me to call him if I didn't take his offer so he could see how he could improve his business, I thought that was honest of him. They did the work in 3 days, every day they cleaned up after themselves, they were very respectful. They kept me informed throughout the project. They are so honest and trustworthy. There is a lot of contractors out there and it's so stressful not knowing who to hire or if you're getting ripped off. I'm so glad I hired TORRES HVAC. You are missing out if you don't hire them Luis Sorry I took so long to write a review Thank you for the fine wine work you guys did MUCHAS GRACIAS!!!!! read more

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This is an Excellent service, We had them install a new unit on my roof they helped us every step of the way with every decision. The unit works great they were effectively working together to get the job done right! read more

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Luis and company are terrific and an asset to the HVAC industry. We have used Torres HVAC Services for years and have always had exceptional service, punctuality and professionalism. The many referrals we have given have been very well pleased as well. read more

We recently replaced and relocated our HVAC, and could not be happier. Really professional work, with great attention to detail. They kept me informed of timeline and activities, and always checked with me when they had questions (unlike many other contractors that will just do it). Most important for me, Luis and his team very clearly care about their work and I really trust them to do a good job. I do a lot of my own home projects and can detect sloppy work. Their work is professional and well done -- they do not cut corners. I also had a mini split installed about a year ago by Torres HVAC, and they did a really great job. It's actually why I chose them for this bigger job. They will always be my first go to for any HVAC work, and I've already recommended them to close friends. They are also a family owned small business, which I also love! read more

Torres Heating and Cooling & Electrical - Condenser - Heating & Air Conditioning/HVAC Near Me - Campbell, California

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Torres helped me with the HVAC for my addition as well as replacing the existing system. We liked his proposal best. Luis is very accommodating in terms of scheduling. He is knowledgeable. His team works diligently. We are happy with his service. read more

Luis, and his company Torres HVAC is simply phenomenal. Not only has he provided exceptional service for my own home, I have also recommended him to my friends, clients and just this week he installed a heating and air-conditioning system in my parents' home. The attention to detail and quality is simply amazing. I give him my highest recommendation. Thank you to Luis and the entire Torres team! It's clear you care about your customers and provide clear value for quality work. Thank you! read more

My 20 year old aging furnace/air conditioner was in need of replacement. A lot of technology options had changed in those years and Luis spent the time to explain the new HVAC systems as well as the most economical and ecological options. He was not in a rush and made sure I understood the differences and options without trying to oversell or pressure. He gave me a reasonable quote that was half the price of other big brand companies using the same equipment. Installation was a breeze both fast and efficient and with attention to detail. Customer service is top of their list and truely service is with a smile. For good service and honest, quality work, Torres HVAC is your go to for HVAC services ! read more

Torres HVAC is awesome! We had an urgent ac breakdown and Luis came out and addressed the problem efficiently and effectively. Very kind, professional and knowledgeable. Educated us on our system and how to maintain it. Very fair prices and great customer service. He went above and beyond. Thank you Torres HVAC! read more

If I could give more than 5 stars, I would! This family owned and operated business just installed a 2-way heat pump (which also acts as A/C) at our home. They were prompt and courteous, extremely diligent, and cleaned up at the end of each day. When we ran into a problem getting it up and running due to our old electrical panel not being compatible with the newer circuit breakers, the owner drove 30 miles to find the right part. He came to our house well after the workday should have ended, and got the A/C up and running during a massive heatwave. Cannot recommend this company highly enough. read more

Luis and his team are a cut above the rest. They quality of work is top notch at a fair price. Their customer service is really where they shine. I have used them for several projects over the past year and a half and I fully recommend them for your HVAC needs. read more

Responsive, fair price and professional. I'll be using them again for any HVAC issues.

Great family business. Their bid was very competitive and they were able to start right away. Owner talked through all the options and gave us recommendations without being pushy. This was a large construction addition to our house with 3 units and all new ductwork. They showed up when they said they would. They made sure the work was neat and looked good in addition to being right. Passed all inspections on first try. Passed HERS test with room to spare on requirements. HERS rater commented on how good the work was. They even included metal protection in the garage for the line set. I highly recommend Torres HVAC Services. If I ever need additional services they will be my first and only call. read more

My AC unit was the original since they built these track homes 22 years ago which was incorrectly installed. I called Torres HVAC and spoke to Luis for his opinion and knowledge and gave me a quote which was cheaper then the four other companies I called. He removed the old one and installed the new unit nice and clean and even upgraded my ductwork and fixed the stand/air box. Very professional, courteous, knowledgeable and well priced....I would surly recommend them to any of my friends and family. read more

Torres Heating and Cooling & Electrical - Air handler/ducts - Heating & Air Conditioning/HVAC Near Me - Campbell, California

Luis is a dynamic, creative problem-solver and has excellent critical thinking skills. In short, he absolutely knows what he's doing. He is instantly personable too - which is a great combination! We had a sudden unexplained air conditioning malfunction during a heat spell in a two story home. He came out and just stayed on it until he fixed the problem. We felt extremely fortunate to have found him and wouldn't hesitate to go to him for all our HVAC needs. Highly recommended. read more

My mini split system AC is having issues. I tried to find many HVAC technicians, but many don't have experience to the task. Even though some do, they charge way too much up front. Fortunately I found Luis, he is more reasonable and affordable. After I described the issue. He performed some test and told me the issue and resolved it quickly. He is honest. I highly recommend and I will use his services in the future. read more

Our A/C gave out a day the morning of the heatwave and we called everyone in town and left voicemails. My wife was able to get a hold of Luis and he made room for us. We're located in Morgan Hill and he still came out to service our HVAC. Within 30 minutes our capacitor was exchanged and the fan was tightened. Worth every penny. Definitely happy with his service!! Will definitely have them come out again for any HVAC issues!! read more

Luis is a life saver. Both of our A/C units stopped working and after multiple calls to local places we were told we just needed to replace our Dual Run Capacitor. The local AC supply store recently changed their policy and will no longer sell capacitors directly to customers. With Luis' help we were able to test both capacitors and prove they were good. Working remotely he then walked me through some other tests which validated that the problem was with the power source and not the capacitor at all. I will be using Luis moving forward for all my AC needs. Thanks for your help and guidance Luis. read more

Luis and his team did a fantastic job! Luis himself was very informative and concerned about educating me about the options and details. He was respectful, friendly, clean, and responsive via phone and email. I had Torres HVAC replace two furnaces and all the ducting in my house and the work was impeccable. We may at some point get AC and when that happens, we will DEFINITELY go with Torres HVAC. read more

Excellent service and highly recommended. Not only was the work excellent, but they really took the time to explain all of our options and make sure we understood the value of what we were investing in. Would absolutely work with them again. read more

Service and attention to detail are through the roof. Luis and his brothers do a extremely thorough and amazing job. They always add extra things that they don't have to do but they wanted to be a better situation for the client, (us, that is. They did the same for our friends). They cannot be beat in terms of products they offer and the service and the quality of work. Extremely valuable resource. read more

We were first introduced to Luis through our general contractor. Luis and his team installed 3 split units in our ADU. Luis was thoughtful about the equipment, installation and checking afterwards about the system. We realized how good of a job Luis did so we asked for his opinion for the existing unit we have in the house and he came up with a plan. We decided to give it a try and we since thank him for every warm day we have and we can cool off inside. Luis is professional, fair, attentive and really cares about his work product. You will be thrilled with his services. read more

We decided to take the leap and replace our 23 year old gas furnace and AC system with a heat pump. We got three bids. This company's bid was a bit lower than the others, but they also came through with the most comprehensive solution. They did a deep inspection of everything prior to the bid, where the other companies just did a quick/shallow inspection. I believe they provided us with higher quality equipment than the other bids, and the did a better job making sure we had enough airflow (our previous system was lacking in that area). The new system does a much better job, and uses a lot less electricity. I would not hesitate to recommend Luis Torres and his staff. read more

Wow, wow, wow! I am thoroughly impressed and utterly pleased with the quality of work Torres HVAC Services performed on my house. My husband and I moved into our home a little over a year ago and went the Summer of 2019 without AC which was very uncomfortable for us and our two dogs. We knew we needed to invest in AC so did a lot of research and got numerous quotes from companies in the area. When Luis came for a quote he was honest with his recommendations (one other company told me I would need a new heating system & Luis told me I didn't since it is only 4 years old, he also inspected it just to be safe), super personable, professional and his pricing was within our budget -- so of course we went with Torres HVAC Services. Luis & Pedro came to our house to install our AC and were on time and super professional during the whole process. Always checking in with us to see what we thought and letting us know how things were going. The time, dedication, professionalism and quality to the craft is not something you see as often nowadays. I'll definitely be using them for all HVAC services going forward and will recommend them to all friends, family and neighbors. Quality work and quality people. Thanks so much Torres HVAC! I'm so appreciative for all the great work you did and time you spent on making everything perfect. Go with Torres HVAC -- you won't regret it. read more

Luis helped me to repair my HVAC at short notice on one of this week's hot days. He is a professional and honest person. I highly recommend him. To me, he is a 7-star person! read more

My criteria was that the company was to be professional, on time, cleaned up everyday (this was a 5 day job) and I knew enough to ask the right questions, so I was expecting thoughtful answers. Luis and I discussed everything beforehand, and I think we got a very good system, installed correctly for a competitive (not lowest nor the highest) price. We installed a 5 stage heat pump with a SEER rating of 18 as we wanted to eliminate non-renewable fuel and wanted a very quiet unit. We also removed all old duct work and replaced with R8 flex duct. Everything I read online said that the installation job was AT LEAST as important as the equipment I chose, if not more so. I would have given the company a 5 star rating except for one thing. They did not test the thermostat before leaving on Friday afternoon. We either had high heat or had to turn off the system until the installer returned. It was not a huge deal, but to get a rating of 5 stars, you can't let down on the last 5% of the job. I would give the company 4.5 stars, but that rating is not available. I will highly recommend Luis Torres and his company. Good guy with a good crew. read more

Torres HVAC was recommended by a friend and we could not be happier with the results! We were told that Luis would do a quality job for a good price and he definitely delivered on that referral. We had a new Bryant AC unit installed along with re-wiring and relocating of the thermostat. Luis communicated with us and our wishes through the whole process, giving us options on where to run power and where to have the drip line located. Everything finished looking and running great. They were even friendly with our dogs and cat. It was a real pleasure working with Torres HVAC services and we will definitely be reaching out to them again for any future heating or air conditioning needs. Two thumbs up for a great company, highly recommended! read more

Torres Heating and Cooling & Electrical - New nest! - Heating & Air Conditioning/HVAC Near Me - Campbell, California

Luis was able to come out same day to fix our AC in the middle of this heat wave, so very thankful. Very professional, honest. He'll be my first call for any HVAC problems moving forward.... read more

A/C had broken down on one of the hottest days. Had many estimates with different price ranges, but Luis gave my mom and me a reasonable price including removal of asbestos. Excellent service and a hard working team. Took his time explaining every detail and installed everything as promised. We highly recommend his company and outstanding service. read more

Luis Torres just finished a complete rebuild of my home AC system. Professional in every way. Replaced all old ducting and leaking A coil box. Replaced old AC with a new Trane unit. He always cleaned up after each days work and made sure I understood what needed replaced and why. He easily earned a 5 star review. read more

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Luis, recommended by our contractor installed the air and heating system in our new house. Luis did a great job. Absolutely amazing system! So quiet that we can barely hear when it is running. Prior to installation, Luis spent considerable time helping us evaluate the pros and cons of several options. His patience was much appreciated. It has been over two years and we highly recommend the system Luis installed. I don't remember the name of the system but if you ask Luis, just say, same system as Molly's and Richard's in Menlo Park. read more

Torres HVAC Services was recommended to me by a friend, and I could not be happier with the results. Luis and his team were both professional and friendly throughout the whole process, and offered a very good price for the great quality of work they provide. They also were extremely flexible and accommodating to a hectic schedule due to both rain delays and my busy work schedule. I would most definitely recommend them to anyone looking for HVAC services. read more

Luis and his team did a very good job, they installed air conditioner in my house and I am very happy with them thank you very much Luiz we are in touch . Gregoria read more

5 stars! Luis stopped today. I requested help on yelp and he offered to come by the same day. We were out and about so he offered to come over first time the next day. So he came by to check on my furnace that stopped working. 30 minutes later it was working as good as new. Price was very good. Hands down go with this company. Honest/Nice guy and does good work. read more

Where do I start, I recently met Luis through a friend that had referred us to him! Can I just say I am so happy. we have had Luis do our personal home and 3 of of rentals adding brand new a/c and heater units. These guys are very reliable, professional, and reasonable when it comes to price! My personal home took the guys about 2 days to complete the job, which I was guessing it would have taken a week I was shocked on how fast they were and serious about their job. When they came back to set up the a/c and heater in my 3 apartments it only took them one day! Like wow one day! Super hard workers! Hire these guys for your next job, you will not be disappointed!!!!! Thanks again read more

Luis replaced out aging heatpump about 14 months ago. He did a great job, at a very reasonable price. Work was professional, fast, and done without a lot of fuss. That was to be expected. Then 12 months later, Luis reached out again to follow up and offered to change my system filter for the cost of the filter as it was a year since installation. As we are in this time of COVID-19, there were lots of false starts to actually get it replaced, but he did come out today and finished what he originally said. But also checked the entire system for proper functioning. I am impressed and would not hesitate in using nor recommending Luis for a HVAC job. read more

I was referred to Luis Torres by a friend that highly recommended to him to me. My 90+ year old mom needed someone to look at her air conditioner that wasn't working and has used other services in the past that charged her a lot of $$$. Luis came the same day I contacted him to provide an estimate. He was very through, very honest, extremely professional, reasonable and advised my mom what needed to be done to fix her air conditioner. He fixed it right away and was so kind to my mom. We would definitely rate him a 5+++++, and would highly recommend him to anyone that needs a skilled HVAC contractor. Thank you Luis!!! read more

Quick response. Friendly, honest and nice. I like the way that Luis came even during a long weekend to help us with the issue that we had with our AC. Thanks, Luis! read more

Luis found a big issue of our old AC systems and installed new units. He did an amazing job!!