Ok Shell location They need to hire friendlier people, and fix some of their fuel pumps as well. I…read morecame here to use my card, and all their machines were down. Clerk was being a prick and didn't want to help me out. Last time I will be coming here.

Refused to provide complimentary air for tire pressure. On top of being against CA state law, just…read morean overall lousy thing to do. Go elsewhere.

I love this place! Got my car smoked today. It was super quick! While you wait there is a nice…read morepatio with umbrella's (shade when it is hot) and magazines to occupy you while you wait. If you are hungry- there is a 7-11 attached. They were very efficient, nice and you are treated well as a customer. Price is good too! If you need your car smogged- this is a great place to go. On the West corner of PCH and Torrance. One block east of the RB Pier.

Literally EVERY time I go, usually in the mornings, when I would like to purchase or cash in…read morelottery tickets, the woman there miserably serves me! With such an attitude! The first time I thought, ok, it's a tough day, but the next time, she sent me away because "the machine wasn't up", yet it was! My latest visit she grumbled something that my winning ticket probably wouldn't work, then tried it and it did. Then told me to wait while she was halfway through serving me. Not listening properly, making it harder than what it actually was! If only she'd listen in the first place! THEN she told me to wait because there were other people that needed to get to work behind me! So did I, lady!! My request is please don't offer a service for customers if you don't want to serve it! Simple! Please stop being so rude and miserable to people going about their day! There are many people needing jobs that would make your customers actually feel welcome! Three strikes for me so I will NEVER do my lottery purchases here again!

This is not a 24 hour station, their sign currently says 6am to 11pm. Not that it matters, pumps…read moreare always locked shortly after 10.

DO NOT get gas here. The pumps are not calibrated correctly they start charging before the gas even…read morecomes out of the hose. When I brought this up to the attendant, instead of addressing my concern, he dismissed me and was very rude. Poor service and dishonest practices.

The people who run this business are very professional and courteous! I had to ask for a re-wash…read moredue to some really sticky red bird poop that stained my white car and they obliged. I really appreciate that! They also offer oil changes and other services so I'm going to take them up on it one of these days when I need the car maintenanced. The car wash was very reasonably priced ($7 for a basic, $9 includes tire/rim cleaning and a couple deluxe offerings) and they offer free vacuuming! That's a BIG WIN to me!

Overdue review. Last couple times I used the wash here were very poor experiences. No soap. Like…read morenone. The last time I came I thought it can't be that bad again, but it was. I recommend sticking to other options.

I think the $9 wash is worth it because it has an air dryer at the end! I want my car to be dry! No…read moreone was here either so no waiting in line! Good price! Let's see if my car is clean! The air dryer is taking its time too!

Cashier broke down a bill for the Caucasian man in front of of me but refused to for me. Never…read morethought I'd be racially profiled at a gas station

Watch out! This place scams you. The cashier was a middle aged old man. I brought 2 cars to be…read morefilled. Pump #2 was okay (the one I was pumping). Pump #7 (the one my wife was at) was a different story. He overcharged her by $2.73. She pressed regular at $4.699, but you can clearly see from the total and gallons dispensed, the charge calculated to $5.199/gal. I went to this place after finding the cheapest price in my neighborhood in the ARCO app. This is very unfortunate since I've frequented this location in the past. Lost a long time customer for less than $3. Dear owner, I hope it was worth it.

On Monday October 6, 2025 I went to ARCO at 3900 Sepulveda in Torrance, CA. It was about 4:30PM…read more I went inside to pay for a tank of gas and tried to pay with contactless payment with my card. It didn't work on the terminal inside this station. The cashier tried to grab my card and take it from me. I wouldn't let him grab it. He yelled in my face, "No gas for you!" And called the next customer in line. All of the customers witnessed this outburst and were shocked. I needed gas so I went to the back of the line to try paying again. I didn't want to make everyone wait. When I was at the front of the line again, the cashier scowled at me and went to hide in the back room. I asked him, "so you are not going to sell me gas?" And he shouted, "NO!" What an immature man. He was very short, with curly dark hair and brown eyes. He obviously has never heard of customer service. He was so unprofessional. I would advise women boycott this business because they employ sexist jerks here. I will give other gas stations my business as there are plenty to choose from in this area.

I just visited there today since my husband came here before for the smog check…read more I asked the person I go to cafe across the street and come back and there are subway and Amai cafe which I love to have drinks. Price is very good as this location and I don't think I didn't wait long at all. I already recommended to my friend who need smog test for her next car registration renewal. Thank you.

Walked in and asked if I can get routine maintenance and get the engine fan checked since it has…read morebeen running loud after I park and turn off engine. Was recommended by my friend and also boss frequents this place as well so that always helps to find a trustworthy auto shop. Not sure of the name of the initial guy who helped me but just told me to right down my info and leave the car keys. Mo the other man there ended up taking the order sheet and my keys but heard he is the owner. Everyone seems to think they come off rude but I think they just have that serious look on their faces and shouldn't take it to heart. At least I didn't since I needed my car fixed and they were highly recommended. Anyhow, on work order sheet they ask the time you need your car back so I wrote 4 to 5pm since I assumed it would take all day if there was going to be a problem. I went across the street to Amai coffee to wait. Dropped off car a few minutes before 9am. They had 2 cars being serviced at the time I left my car. Got a call from Mo around 10:35am. They did the oil change and checked everything for leaks and since car engine fan was one of my concerns they checked coolant and head gasket (don't ask me what that is but assume it has to do with the cooling down of car lol, obviously I am not an expert). He said all looked fine. Got my car back earlier than I thought but car sounds great again. I am happy! Thank you guys for your help. I will come back for our family car needs. I appreciate your help!

Most expensive gas in town, but the real problem is customer service. I've been here 3 times in the…read morelast month and the doors are locked and no employees are in the gas station market. This is not in the middle of the night either. This is happening in the evening around 8 or 9 PM. I don't know what the deal is with this place, but I'm not wasting my time with them ever again.

Went in today to get a snack, the clerk didn't say a word when I greeted her as I checked out. No…read morethank you or a smile as I left. The store was clean, neat and well stocked.

This is my preferred Costco gas station. Driving in and out is easy and there are a lot of pumps…read more I recently noticed that the Costco app has the current gas price for specific locations. As we all have been noticing, the prices have been creeping up. Today, the price of regular was $5.25 regular and $5.45 premium at Hawthorne Costco. What is surprising is that at Torrance Costco, the gas is $5.19 regular and $5.69 premium. These prices are reflected in the app in real time. Since our vehicles use premium, the Hawthorne location has been consistently lower so far for us.

I find this location much more convenient than going to the Torrance store on Lomita Block…read more Torrance always seems to be the most expensive Costco gas and you don't really have any freeway access there. Hawthorne is located right off the 405 Rosecrans exit going west. The price is better and you can get right back on the 405 south from the signal at the Costco exit. With hours until 10 PM during the week, there's little to no waiting in line to fill up. This is a no brainer for anyone in the South Bay living fairly close to the 405, 110, or 105. Since they always have staff working during business hours, it's a lot safer than a lot of gas stations in Gardena, Lawndale, Hawthorne or nearby areas at night. No people harassing you for spare change or trying to pump gas for you. Credit and membership only eliminates many problems. Plug the gas is Top Tier (high quality like major refineries). $4.69 for regular as of 7/3/26.

There are two female employees who claim it's not a public restroom, simply to avoid doing restroom…read morecleaning. I don't see any signs saying "public restroom" in any region or location. On top of that, Yelp says it's a restroom, and I'm coming here trusting that. We're buying gas, some worth $50 and some worth $70. We're also buying drinks and other things inside, all for what? Because Yelp says it's a restroom. But the ladies working inside say it's not a public restroom. Businesses like this absolutely need to be shut down, or the employees who say such things should be fired!

Like most people I'm sure they come here for the good price on gas. The service request was gas…read morefill up. The quality was normal for an arco.