Ok Shell location They need to hire friendlier people, and fix some of their fuel pumps as well. I…read morecame here to use my card, and all their machines were down. Clerk was being a prick and didn't want to help me out. Last time I will be coming here.

Refused to provide complimentary air for tire pressure. On top of being against CA state law, just…read morean overall lousy thing to do. Go elsewhere.

The employee (older Hispanic woman) that literally tries to make everyone pay for their gas or…read moretells you that you didn't buy anything before using the restroom is insane. Three women trying to use the bathroom including myself were all heckled for trying to use the restroom two of us already had our gas pumps going and one lady had to use the restroom really bad before buying a slushy. It's so crazy to act this way and it's terrible for business. Using the bathroom is a natural occurrence and I don't want to be picked apart for trying to do so.

Everything is overpriced $5.50 gas?…read more$18 camels cigarettes $4 black and mild When it was 7-11 it was better

This is not a 24 hour station, their sign currently says 6am to 11pm. Not that it matters, pumps…read moreare always locked shortly after 10.

DO NOT get gas here. The pumps are not calibrated correctly they start charging before the gas even…read morecomes out of the hose. When I brought this up to the attendant, instead of addressing my concern, he dismissed me and was very rude. Poor service and dishonest practices.

The people who run this business are very professional and courteous! I had to ask for a re-wash…read moredue to some really sticky red bird poop that stained my white car and they obliged. I really appreciate that! They also offer oil changes and other services so I'm going to take them up on it one of these days when I need the car maintenanced. The car wash was very reasonably priced ($7 for a basic, $9 includes tire/rim cleaning and a couple deluxe offerings) and they offer free vacuuming! That's a BIG WIN to me!

Overdue review. Last couple times I used the wash here were very poor experiences. No soap. Like…read morenone. The last time I came I thought it can't be that bad again, but it was. I recommend sticking to other options.

Watch out! This place scams you. The cashier was a middle aged old man. I brought 2 cars to be…read morefilled. Pump #2 was okay (the one I was pumping). Pump #7 (the one my wife was at) was a different story. He overcharged her by $2.73. She pressed regular at $4.699, but you can clearly see from the total and gallons dispensed, the charge calculated to $5.199/gal. I went to this place after finding the cheapest price in my neighborhood in the ARCO app. This is very unfortunate since I've frequented this location in the past. Lost a long time customer for less than $3. Dear owner, I hope it was worth it.

On Monday October 6, 2025 I went to ARCO at 3900 Sepulveda in Torrance, CA. It was about 4:30PM…read more I went inside to pay for a tank of gas and tried to pay with contactless payment with my card. It didn't work on the terminal inside this station. The cashier tried to grab my card and take it from me. I wouldn't let him grab it. He yelled in my face, "No gas for you!" And called the next customer in line. All of the customers witnessed this outburst and were shocked. I needed gas so I went to the back of the line to try paying again. I didn't want to make everyone wait. When I was at the front of the line again, the cashier scowled at me and went to hide in the back room. I asked him, "so you are not going to sell me gas?" And he shouted, "NO!" What an immature man. He was very short, with curly dark hair and brown eyes. He obviously has never heard of customer service. He was so unprofessional. I would advise women boycott this business because they employ sexist jerks here. I will give other gas stations my business as there are plenty to choose from in this area.

I just visited there today since my husband came here before for the smog check…read more I asked the person I go to cafe across the street and come back and there are subway and Amai cafe which I love to have drinks. Price is very good as this location and I don't think I didn't wait long at all. I already recommended to my friend who need smog test for her next car registration renewal. Thank you.

The mechanics here are awesome. Really great, honest guys. I always stress with car stuff as I tend…read moreto have bad luck. I had a slow leak and was hopeful only a patch was needed but was anxious to take it in expecting it to be worse and costing me a lot. I've been here a couple times and they've always been great. I trust anyone my dad recommends and he has nothing but good things to say about these guys. I showed up this morning and the greeted me right away, had me pull back and they spotted a nail in the tire. Patches it up no problem. I think I was there all of 4 minutes if that. Thanks guys!!

To the store manager and owner. Wanted to let you know that you missed out on additional revenue…read moredue to lazy associates. I've been in twice within a week and have been told both times that they can't fill propane tanks due to being dark outside the first time (~6pm) and the second was due to rain (~10am). I could understand if there was only one associate working but both times had three. That caused me to go to U-Haul where a lady who was twice the age of your young, entitled, lazy associates filled it with no issues in the rain. She told me there is ABSOLUTLEY NO reason you can't fill up in the dark or in the rain. Might want to get better associates if you want any chance of at least meeting or exceeding your prior month/year revenue targets in an unstable and challenging economy. I sure wont be back!

This is our 2nd attempt to fill up Our propane tank. Last…read moreweek 7/31/2021 the clerk said they stop filling up after 6pm. Then, we came back 8/8/2021, This time the clerk said propane tank is empty. WTH !! I called them and mentioned to take the sign down so people are NOT wasting their time in this lousy 76 station! So frustrating!!! Don't bother filling up your propane tank here and They do not even know when it will be filled?'!!

Most expensive gas in town, but the real problem is customer service. I've been here 3 times in the…read morelast month and the doors are locked and no employees are in the gas station market. This is not in the middle of the night either. This is happening in the evening around 8 or 9 PM. I don't know what the deal is with this place, but I'm not wasting my time with them ever again.

Went in today to get a snack, the clerk didn't say a word when I greeted her as I checked out. No…read morethank you or a smile as I left. The store was clean, neat and well stocked.

This is my preferred Costco gas station. Driving in and out is easy and there are a lot of pumps…read more I recently noticed that the Costco app has the current gas price for specific locations. As we all have been noticing, the prices have been creeping up. Today, the price of regular was $5.25 regular and $5.45 premium at Hawthorne Costco. What is surprising is that at Torrance Costco, the gas is $5.19 regular and $5.69 premium. These prices are reflected in the app in real time. Since our vehicles use premium, the Hawthorne location has been consistently lower so far for us.

I find this location much more convenient than going to the Torrance store on Lomita Block…read more Torrance always seems to be the most expensive Costco gas and you don't really have any freeway access there. Hawthorne is located right off the 405 Rosecrans exit going west. The price is better and you can get right back on the 405 south from the signal at the Costco exit. With hours until 10 PM during the week, there's little to no waiting in line to fill up. This is a no brainer for anyone in the South Bay living fairly close to the 405, 110, or 105. Since they always have staff working during business hours, it's a lot safer than a lot of gas stations in Gardena, Lawndale, Hawthorne or nearby areas at night. No people harassing you for spare change or trying to pump gas for you. Credit and membership only eliminates many problems. Plug the gas is Top Tier (high quality like major refineries). $4.69 for regular as of 7/3/26.

i come for cheap gas. they have cheap gas…read more they charge for using your debit card. if you don't want to get charged for using a debit card, don't use a debit card. the people here work at a 24hr gas station. try working at a 24hr gas station and see how pleasant you are. i come for cheap gas. they have cheap gas.

There are two female employees who claim it's not a public restroom, simply to avoid doing restroom…read morecleaning. I don't see any signs saying "public restroom" in any region or location. On top of that, Yelp says it's a restroom, and I'm coming here trusting that. We're buying gas, some worth $50 and some worth $70. We're also buying drinks and other things inside, all for what? Because Yelp says it's a restroom. But the ladies working inside say it's not a public restroom. Businesses like this absolutely need to be shut down, or the employees who say such things should be fired!