Visited This Place With My Friend Few Weeks Ago & I Had A Great Shopping Experience. I Met Jason…read moreAnd He Sold Us A 2013 Honda CBR At A Great Price. Actually It Was The Best Price In The State Of Illinois PERIOD!!! It Was Worth My Drive From Chicago, Illinois To Crystal Lake, Illinois. I Recommend This Place To Any Motorcycle Shoppers That Is Looking For A Sweet Deal & Supreme Customer Service.

I bought a battery. They charged me double the retail price. Then they ran into a cross-threaded…read morebolt when taking off a saddle bag. They charged me an extra 85.00 to put a new bolt in. Also charged me $6.00 for the bolt. One new battery installed cost me $271.00. I took my battery and had it tested. It was a good battery. These people are very unprofessional.

I highly recommend staying away from this business! This guy is a liar and is SO rude! I purchase a…read moreused arctic cat kitty cat from him and after three weeks of waiting for him to ship it out to me he sends me a phony screenshot from a shipping company stated it was shipped. I call the shipping company and they have nothing on file coming in my name. I call him out for it and he calls ME a scam. Like dude! You took my money and I have nothing in return. I paid over 1700$ for the kitty cat snowmachine. The least he could do is tell me he wasnt willing to ship it to me rather than charging me for it and not shipping it. After looking at reviews on Phastquadsnmorellc facebook page it looks like Im not the only one who has had an extremely bad experience with this business.

Owner threatened myself and my family…read more This is the worst business I have ever been to. The owner first told me he would have plenty of ATV's available and to come in on a Saturday after I visited the store on Wed. and he closed early. Once there he shrugged me off to talk to a friend for a good 10 min not even acknowledging my wife and I were in his 100 sq ft store. After I asked him what he had available he said he only had one of what I wanted left and ignored the fact he told me to come in on Sat and not earlier. Upset but looked past it, we made a purchase. After purchasing two kids ATV;s before Christmas and being told one would be ready before and one would come in after that is where the experience gets worse. He said he would call me on Monday before Christmas to confirm he put the ATV together. He never reached out, then when I reached out on Tues. he tells me very rudely he will get to it when he gets to it and I will know because he will call me. Again, I was upset that the owner was talking to me this way but moved on. The next day he tells me he doesn't have the red ATV only blue and this is the day before Christmas Eve. Turns out he sold the one he sold me and expedited another one but got the wrong color. He blamed it on the manufacturer saying he could not see through the box. No apology only combativeness. Started to get very rude with instant messages and told me not to tell him how to run a business and to F-off, etc. and that he would refund me. So I had to scramble and drive hours to another dealer to get a gift in time for my kids and he still continued to refuse to refund my money and tried to impose a restocking fee and cancellation fee etc. After I wrote a bad review, he threatened me. Spammed my work, family and friends and continues to threaten me. He even found my home address. I have had to go to the police to file a report because he cannot run a business. I would stay clear at all cost.

Above and beyond service and advice. Ron is a great guy. Very knowledgeable and honest. Far…read moredifferent than a typical deal experience-- he's much more interested in helping out than making a sale. I can't recommend enough.

Diamond in the rough! I was looking to get a few things checked on my Indian Scout as well as swap…read moreout some tires I purchased. I passed this place on accident and looked them up. Small shop with a single gentleman manning the counter and doing the work. I was skeptical but willing to take a chance as it was close to the house. Wow, he did everything he said and everything I requested flawlessly. He also completed the work faster than he estimated and was willing to hang in to my bike while I was out of town. I could not be happier.

Update boat motor im need electrical disgnostics & mechanical ck top & bottom motor & electrical…read morewires

Extremely disappointing service. I brought my 2025 Honda Africa Twin in for a CarPlay issue present…read moresince day one. Several techs looked at it and still couldn't fix it. I left with the exact same problem. No real solution, no follow-through. I expect a dealer to actually diagnose or escalate, not shrug. The bike is great. This service was not acceptable. I won't be coming back.

Randy's did the work I needed at a low cost. I would recommend Randy's for your repair needs.read more

Planning on buying something don't come here. Walked in no…read more"welcome in", walked around no help! I thought hmm maybe if I see some stuff closer to the register that didn't work, maybe they don't talk there I never ever give reviews but this place really did it for me

Charged me 33$ for a sportster primary cover gasket. Just the gasket. No greeting at the door. No…read moregreeting at the parts department. It's almost like they are promoting Amazon or J&P. At least they had what I needed and didn't try to ask me about my day.

Keep looking, I saw an add on cycletrader and drove down to check out the bike. Big mistake, I…read moreshould have looked at Yelp first. Friday in late October, 70 degrees in Chicagoland and not a customer in this place, not one. I explained I came to test ride and maybe buy the BMW motorcycle. "Nope, no test drives, is our policy". It is full of older Japanese bikes and a bunch of older Harley Davidsons. I came to look at a BMW, only saw two BMW's in the store. '"Our service dept checks out all bikes, no test drives, you buy it and you can return it." Well I am pretty sure there is not a certified BMW mechanic on staff and looking at the selection of bikes they do not see many BMW's. I offered to buy the bike on a credit card then and there and would maybe return it after putting 10 miles on it. Somebody spoke to somebody came back and told me they would not sell me that bike and I should leave the store, which I did. It looks like they are not an authorized dealer for anything they sell. They had a Triumph rug at the entry and are certainly not a Triumph dealer. The whole thing was a waste of time and they left me feeling bad for even going in there. Looks like I am not the only one. Check Yelp first!

5 Stars - Outstanding Service from Isabel at DPS Motorsports!…read more I recently purchased a 2024 Honda Goldwing from DPS Motorsports, and I couldn't be more pleased with the experience--especially thanks to Isabel. From the moment I walked in, she was welcoming, knowledgeable, and genuinely enthusiastic about helping me find the right bike. Isabel made the entire process smooth and stress-free. She answered all my questions with confidence and clarity, never rushed me, and made sure I was completely comfortable with every aspect of the purchase. Her professionalism, attention to detail, and friendly attitude really stood out. The Goldwing itself is everything I hoped for--powerful, smooth, and loaded with features--but what made the experience truly memorable was the level of care Isabel put into making it all happen. If you're in the market for a motorcycle, I highly recommend DPS Motorsports--and definitely ask for Isabel. She's a true asset to the team and made this an exceptional buying experience from start to finish!

Worst Sales/Financing experience i've had. Deceptive, price packing practices are used…read more Already agreed on a much higher OTD price of $8700 for 2026 Kawasaki Ninja 500 SE ABS. During the finance signing, was told maintenance package required by Lender/Kawasaki and it was added. I asked if the total OTD price remained unchanged and was told "sure, whatever was agreed on" When signing final paperwork, I did see the total price was higher. Asked what it was or if it was the expected interest on loan, told again "sure". Not once I was told the actual price of the maintenance package and that it was additional to the OTD agreed on price. Caught this later and called in the next day, wanted it removed. Told it can't be removed, non-cancelable and lender requires it. To make it worse, maintenance package doesn't include the 500 mile chain interval service even though its a manufacturer recommendation. Rip off!!!

Last week bought a pit bike for my 9 year old son and he is in love with it!…read more Was trying to shove it in my little car but thx to very friendly person that works there he offered to deliver it for us "yay!" He explained things to us and also helped us with some protective gear so my son is safe . Great service !! Thanks again!

Enthusiast owned and operated. Highly recommended. From sales to service you can tell they have…read morebeen in the industry for many years.

Jim Barron's many years of experience with European motorcycles is unmatched in Chicagoland. His…read moreknowledge of BMW, Moto Guzzi and Ducati motorcycles enables him to analyze any issue accurately and provide a realistic estimate of what it will cost to resolve it. In 20 years of servicing my bikes he has never had to address the same problem twice, something I can't say for other bike shops. That said, he runs a one-man operation, along with his daughter Kacy, and is not hurting for business. So, you'll need to be nice if you want him to work on your bike.

Finally, a guy that knows his bikes. I live in Chicago and haven't found a place thats worth it…read morehere. I'm a die hard DYI'er, but I like to know a good mechanic because I like to screw things up whenever I can. Jim runs this place with his daughter. My first time there was this weekend, but many of my friends take their bikes here. The PO of my bike had it completely rebuilt by Jim. I had a fork issue suddenly happen. I was in the area, so I took a ride to this place. I called Jim before hand. He was kind enough to lend my an 1.5 hours of his time. He fixed the problem and gave me a load of information only someone that knows his craft could know. If you have any type of BMW, Ducti, Moto Guzzi (this is alli saw in his shop) or any motorcycle that needs work, give him a call.