Owner threatened myself and my family.
This is the worst business I have ever been to.
The owner first told me he would have plenty of ATV's available and to come in on a Saturday after I visited the store on Wed. and he closed early. Once there he shrugged me off to talk to a friend for a good 10 min not even acknowledging my wife and I were in his 100 sq ft store. After I asked him what he had available he said he only had one of what I wanted left and ignored the fact he told me to come in on Sat and not earlier. Upset but looked past it, we made a purchase.
After purchasing two kids ATV;s before Christmas and being told one would be ready before and one would come in after that is where the experience gets worse.
He said he would call me on Monday before Christmas to confirm he put the ATV together. He never reached out, then when I reached out on Tues. he tells me very rudely he will get to it when he gets to it and I will know because he will call me. Again, I was upset that the owner was talking to me this way but moved on. The next day he tells me he doesn't have the red ATV only blue and this is the day before Christmas Eve. Turns out he sold the one he sold me and expedited another one but got the wrong color. He blamed it on the manufacturer saying he could not see through the box. No apology only combativeness. Started to get very rude with instant messages and told me not to tell him how to run a business and to F-off, etc. and that he would refund me.
So I had to scramble and drive hours to another dealer to get a gift in time for my kids and he still continued to refuse to refund my money and tried to impose a restocking fee and cancellation fee etc.
After I wrote a bad review, he threatened me. Spammed my work, family and friends and continues to threaten me. He even found my home address. I have had to go to the police to file a report because he cannot run a business.
I would stay clear at all cost. read more
