Real Deal is literally the Real Deal!! Called and they got me in the same day. They quickly…read morediagnosed my car and told me exactly what was wrong. They found and ordered the parts quick as well. Car needed a whole new engine! Denny didn't hesitate to make sure I got the best deal on parts and service including warranties! The customer service is unmatched! He kept in touch with regular updates, explaining in detail what as being done and what things meant. Even contacted me after I got the car back to make sure everything was smooth. They even washed my car and cleaned the windows! They will even come to your home to checkout your car if you can't get to them. I highly recommend Real Deal Auto Repair and will send as many people there's as I can !

I would like to start by saying that Denny appeared to be a fair and honorable businessman. the…read moreproblems started when I was told 4-5 hours for the job to be completed and it took a day and a half. $925 dollars spent and upon getting my car back I noticed it leaking a significant amount of oil. he stated to monitor it and if it was an issue he would "look at it free of charge". I decided to take it somewhere else and upon inspection I was told the bolts to snug down my head gasket we "finger loose". he neglected to I spect if bolts were tight. Do to this oversight on his part it cost me another entire day without a vehicle and $400 to the new mechanic to fix "HIS REPAIR". He stated he would refund that money but now seems to not respond so a civil suit will be upcoming. He is IN FACT NOT HONORABLE OR TRUSTWORTHY. TAKE YOUR CARS SOMEPLACE ELSE!!!!

This dealer is simply the best in my region when it comes to motorsports. I looked around at many…read moreother local BRP dealers and Jim Potts in my opinion is the place to be. They will work for you to make the impossible...possible. I dealt with Jim in sales and Matt in service who were very accommodating to make a customer happy when other competitors I called on acted carelessly. Jim Potts has a vast selection of everything...the prices are very competitive and the service is top-notch...done right the first time. They are knowledgeable, straightforward, and trustworthy to make a deal happen and meet your needs. Overall always a great experience time and time again.

I have been a loyal Jim Pott's customer for over 15 years. The service department is terrible. They…read morehad the best mechanics years ago. Try to call the service department, not possible. They want you to email them......no response. Once I emailed service and copied Jim Potts himself. I did get an answer. Not being able to call and not answering emails is not a good way to do business. I would suggest going to Nielsen.

They lied to me about a deal on a Triumph Speed 400 that I placed a deposit on in April 2024. We…read moreagreed on a price and when I was sent the paperwork for the deal the price was higher. I complained and backed out. Then the sales manager called me and said he would make it right, but sent me paperwork that still did not match the deal I had agreed to. When I arrived to pickup my deposit check the sales manager finally offered me the deal I had originally agreed to. Needless to say it was too late. Don't do business with them, they're shady. I should have known something was wrong when the sales person broke out paperwork from another dealer he had worked for as examples of bad deals, but he benefitted from those deals. Avoid this dealership.

This place and the sales manager finance guy need to go by by. They had a Scrambler that they were…read moreselling for villa park Harley and they had it hidden I liked it so I called villa park and made them an offer since it was online a couple places made a deal and went and put 500 down first they tried to sell me the new one they had they did not want to sell me this bike. Then Mike the 5-2 salesman say I want you to talk to the manager so first think he says to me is WE DONT HOLD BIKES FOR DEPOSITS. SO I LOOKED AT MIKE AND SAID YOU BROUGHT ME IN HERE SO THIS POS CAN LOOK ME IN THE EYE AND LUE TO ME. SO I BITCHED HIM OUT GOT UP AND WALKED OUT TOLD MIKE IM NOT DEALING WITH A LIAR BUT I LIKE MIKE SO I WANTED HIM TO GET HIS COMMISSION SO HE TRIED TO SCREW ME ON THE PRICE AND HE KNEW I MADE A DEAL BECAUSE HE HAD TO FORMS ALL READY. ONE WAS FOR ASKING PRICE AND ONE WAS FOR THE DEAL PRICE SO I CAUGHT THAT PICKED THE BIKE UP THEY TOLD ME THEY CHANGED THE OIL FOR ME SO I PUT 3000 miles on it and I changed the oil. I had to use a 3 ' breaker bar to remove my oil filter should be hand tight plus a 1/4 turn. This asshole sabotaged my bike. So now I'm sorry I didn't go by it from villa park but one thing is positive. I'm 63 years old. I've been a consumer most my life I've bought a couple dozen bikes and 4 wheelers and cars and trucks new and used and I've never been mistreated and lied to and then had them fuck with my purchase never again.

Jim Potts Motor Group Did you know…read more.. I just dropped off my two sleds to be winterized and stored for the second year in a row. No hassle, great service, and makes my life easier and my shop has more room. Thanks guys! See you in a few months.

We just picked up a new Sea-Doo from Jim Potts Motor Group. We couldn't be more pleased with the…read moreentire process. From the beginning to the end, they've been helpful, patient and responsive. When we were shopping in the beginning, JPMG was straightforward with pricing, and there was none of the typical salesperson nonsense. We were getting the runaround at other dealers, so we really appreciated the way JPMG approached the sale. The financing process was easy, and everyone was super communicative the entire time. When we went to pick up the machine today, Mr. Potts patiently walked us through every aspect of its operation; we could tell he really cared that we have a good experience with our new toy. I highly recommend JPMG!

Sammy helped me out on a Saturday morning without hesitation. This was after the two heavy tow guys…read morethat I usually use and know personally, couldn't. I got off the phone with Sammy with a total confidence that he had this. And there were no surprises. The next thing I heard was a text, saying the truck was dropped at specified location. With, "enjoy the rest of your vacation" attached. Firehouse will be my go- to, from here on. Thanks again, Sammy!

I needed my Jeep worked on and the team was great. Plus Mark at the front communicated everything…read morewith me timely. Would definitely recommend this place

The purpose of this 2nd review is based on my first 1000 mile service maintenance on my 2024 Road…read moreGlide. I arrived early Saturday morning before they opened. There was a charity ride that was planned for that day. So, I just sat back and enjoyed watch the bike roll in and people walking about. What I really noticed was the Dealership personnel coming to work happy. Not knowing that I'm watching this.... They all seemed happy to be there. That's very important to me and I'm sure it is for everyone who goes there for business. This was comforting to me to witness this. Because we all don't want to deal with drama. When they opened for business I headed to the Service Department. Jacob took care of me. This guy was very professional at his job and very courteous. I had to go see Ryan in the Finance Department and again, greeted with professionalism and courtesy. So, I walked around as my bike was getting serviced. All the employees are smiling and happy, they are busy doing their thing, engaging with customers and I see the customers are happy as well. I stopped and chatted with Rooster in Sales. I had to express how happy I was buying my Harley from Him. Like, I said before, Rooster treated me great and I am 100% sure the other Sales Team Personnel would have treated me the same way. But, I was lucky to had Rooster. In the Parts Department, Kyle "Stray" and Brian were eager to help me out with questions and guide me to the right products. Thanks guys. Later on, Johnny from the Service Department called me, said my bike was done. The Service Department did my 1000 mile service on my bike. It's a lengthy process and procedures they go through. I had zero problems with this bike, it ran beautifully the day I bought it. I was excited to see that my bike was well taken care of. And my bike runs beautifully after the service. I'm not saying a bunch of bullshit here. I work my ass off for my money. Just like everyone else in this world. And when I buy something, I don't want to get screwed over or played like an idiot. I certainly don't want to be taken advantage of..... from anyone.... I'm tired of shitty customer service and how some businesses look down on you. I'm telling you from my experience with this Dealership and their Employees...... you'll be treated with the utmost respect and courtesy. You will be happy like I am to do business with these guys and gals. Great Job Woodstock Harley!!!!! Thank You Everyone!

I was visiting the Tannersville NY area the weekend of 9/27/25. My 2022 Road Glide had an issue…read morewith the fuel delivery. And I had picked up a screw in my nearly new front tire! Lucky for me I was able to get the bike over to this dealer around lunch time, and they got me right in. The bike was finished in about an hour and a half. We left, and 10 miles down the road the bike acted up again. Managed to get it back to the shop, and they got me right in, again This time, the mechanic, Glen, got it 100% fixed. I continued my trip, up to Central New York, and then back home here in Northeast Florida. I want to give a shout out to Glen for diagnosing and fixing the issue,as well as giving an explanation of why the bike was doing what it did. Also, thanks to the two guys in service who wrote up my repair order and put me ahead of everyone to get me back on the road. I am sorry I did not write down your namesf. You guys did a great job representing this dealership, and know how to treat people right. Thanks again!

I used services to tow my bike Breakout it was taken care and handled safely and on time given by…read moretransporter

I've used them twice and both times the service was exceptional and the pricing very reasonable…read more Five star service, I highly recommend.

I've had two separate purchases that went very well and I'm very happy with both machinesread more

one of the new mechanics they had working on one of my toys was really knowledgeable! He explained…read morethings so I could understand it. Did a really good job all around!!! His first name for sure was Chris . Last name im guessing but I think it was Hein?? Regardless look forward to going back again ! Great service!