I was leaving the Starbucks when I spotted this pet store across the way. I haven't heard of Ren's…read morebefore. It was a decent sized store when I walked in. Immediately I noticed that it is dog-friendly with a few small dogs. I was drawn to the huge freezer along the left wall at the entrance of the store. They have a lot of fresh meals prepared for pooches there. There were raw packaged meals, fully-cooked frozen meals, bone broths, frozen eggs, and lightly processed meats. There is a brand called Tom & Sawyer that has really fancy meals made from human-edible ingredients. I picked up a couple packages - one that is kangaroo meat and the other that is a rosemary venison. I also saw flavours that were seafood based and a coconut chicken! They are a little bit pricey though at $10-12 a package. Per the portion size instructions, a 30 pound dog would need 1.25 packages a day! The staff there were pretty nice. The top shelf of the freezer too tall for little ol' me so I had to ask someone for help. They were happy to oblige and then helped me check out as well. I was asked about whether I wanted to sign up for their newsletter and was told I would receive a coupon via email sometime later. I'm hoping I star to see more of these stores around the city.

I find their online subscription service hard to navigate. Products will be on sale online but not…read moreif you have a subscription. Also, getting in touch with customer service by text which they provide on their site has given no response over 3 times for multiple issues.

the owners that are usually working there nicest and most helpful people. I would never consider…read morebuying my pet food from anyone else!

I came here to find a suitable bone for the dog that we're dog-sitting this week. I can't stand…read moresomeone staring at me from below the table when I eat, so I needed something that would be sure to distract him for at least 10 minutes at a time, and also not disintegrate under his powerful, monster jaws. I've seen this dog tear a somewhat-soft toy to absolute shreds in 30 minutes. He eats rawhide bones whole (I have never been so anxious about another being's poop in my life). Anyhow, the lady who owns this store is incredibly friendly, chatty and knowledgable. She asked me what type and size of dog I had, and suggested the very bone that he's been happily gnawing away at for at least a full hour now. We had a very nice conversation about dogs and bones and stuff and I left happy. She called me "hon", which I also really enjoyed because she fits the acceptable criteria of being at least 10 years older than me and... whatever the opposite of patronizing is. The store itself is small, but there seemed to be a wide variety of food, toys and accessories for cats, dogs, birds and other small things. I'm so happy to have found this spot. When we get a dog of our own, this will likely be my go-to for all things pet related.

We have seen their dog products at the CityPlace Farmer`s market a couple weeks ago. Our dog loved…read morethe threat we bought for her from them. Their dog food is fresh and you can see the dogs love it. Unfortunately, we were not around when they were at CityPlace again, but our dog is certainly looking forward to us buying more Pablo The Dog products for her.

From the owner: At Pablo the Dog, we are dedicated to improving the way dogs are fed. We all make choices about how…read morewe feed ourselves. The kind of care we place in our own nutrition varies from one individual to another. Some of us are strict vegetarians, while others cannot stay away from a juicy hamburger. But we all have something in common: none of us would be satisfied eating exclusively food that came out of a box. Regardless of its nutritional content and excellence of flavour, it would never live up to the pleasure of a plate of food prepared with fresh, good quality ingredients. The same applies to our four legged friends. That is why we created the MuttBall.

Fantastic people doing what they love. Honest, thoughtful…read moreresponses. Great products. I trust them and that's what counts. It's now MyPet store. ;)

Still a great place to shop for pet food or accessories for your pet. I've been going here for…read moreyears to get food for our cat. I'm back again as we adopted a cat a week ago & we wanted to get the healthier food which Kesooni carries at her store. She's knowledgeable & always helpful with suggestions when you want them. Petsmart is down the street but Kesooni carries brands that Petsmart doesn't. She also provides more personalized service too. It's a local business & I'm glad the store has survived covid. We will continue to buy our pet supplies here!

Most pet shops carry only cat food or dog treats, but Marta's has it all! Their selection of fish,…read morehamsters, rabbits, birds, and rats (the reason I went) made this place the kind of pet store you could spend all day wandering. Upon immediate entrance my first thought was "small, stuffy and smells like animals" though i soon became fond of these aspects. The staff were very personable and gave me all the time I needed to make my decision, letting me hold rats, birds and guinea pigs alike. I walked out with exactly what I was hoping for and then some. UPDATE: the rat I adopted from here in Nov 2016 is a healthy,social, and affectionate boy!

Place is filthy, full of feces and tens of animals are packed into single cages stacked one on top…read moreof the other. Feces is literally crusting on the inside of the glass of the store front. They also have a "no photo or video" policy to keep people from revealing the conditions they keep these poor animals in. Don't let these 6+ year old reviews fool you.

I've adopted 2 pets from Toronto Animal Services North Region…read more First was Riley, an 8 year old Lhaso Apso who was found wandering the streets. From his condition, it was evident he was homeless for many weeks and unfortunately, showed signs of being abused. It took a few months for Riley to build his trust with humans again, but for the 6 years we had him, he brought untold happiness to our home. Recently, I've adopted another dog...Finnegan, a 1 year old Shih-Tzu/Pomeranian mix. Finn was turned in to animal services as his owners could no longer care for him. Like Riley before him, he has personality with a capital "P"....and has, in a months time, become an old friend. When thinking of adopting a pet, why not look at an animal shelter or humane society? They have numerous animals looking for what they call "forever homes'. Some animals come with little or no background, so they are assessed and information is provided based on professional observations. Some animals are turned in by their owners, for whatever reason, and some background information is available. Some animals are rescues from a life that is unfitting anything. Besides dogs and cats, they have other animals as well, rabbits, guinea pigs...the list goes on and on. The people that I have been fortunate enough to deal with at Toronto Animal Services North have been stellar. They truly love animals and are careful to ensure that pets available for adoption are placed with individuals who can provide proper care for them. Sorry if I can't recall names, but everyone there was pleasant, knowledgable and obviously loved their jobs. They made the adoption process so much more enjoyable and they seem thrilled when one of their animals finds a new home. The cost is minimal and there are companions waiting to be found here. Please, before visiting a pet store or breeder, give a pet in a shelter a chance. You won't be sorry

The only reason I'm not giving them a 1 star rating is that they might be good at the actual…read morespaying and neutering, but I never found out! Calling them for the last 2 weeks, no one ever answers the phone, literally, not once. I'm talking calling 20-30 times per day, 2-3 calls at a time. Then their answering machine....the message is literally 3 minutes long. THREE MINUTES for what should be: "Leave a message after the tone" !!! So leaving an actual message for callback is very frustrating, as the message says so much information it kills your entire train of thought. Among other info, the message stated that they will call you back within 24 hours. It's been a week, no callback again. When we did get through to them months ago, we asked for spaying of 2 of our cats. The receptionist was very rude and we felt like she was just trying to get us off the phone so she could go back to playing Solitaire on her computer. She told us the fax number where to send all of our info and that it set up through that. Ok, so I faxed all of our information about both our cats. We did not receive any call back or anything, so after 2+ weeks passed, I got frustrated and called them again. The same (rude) receptionist picked up and said that they did receive the faxes and booked the cats for spaying. One was due to be spayed the next day, and the other in a week! Needless to say I was very upset, since they first off, booked both my cats on different dates, even though I requested they both be done on the same day. More importantly, I was upset at the fact that no one called us to tell us about the booking dates in the first place! Needless to say I cancelled. So yea, price wise this place maybe cheap, but they have absolutely NO customer service what-so-ever. Worst receptionist I've ever encountered with any business!

This place is fantastic! We just went there today for the first time with 3 rabbits and a dog who…read moreneeded nail trimming. We called this afternoon and were taken tonight! My dog has never been so okay with getting his nails trimmed and came out looking very happy. Both people working there were great. While our pets were being taken to the back to get their trims, we were talking to the worker at the cashier and he has tons of informative tips and advice. Nail trimming was $10 per rabbit and $15 per dog. Right now they have 15% discount going for all grooming. HIGHLY recommend this place. The prices also seem comparable with Pet Valu. This place is a gem. Thanks for the great service, Lobo's!

The was another reviewer than mentioned their pet being very scared of this particular groomer. I…read morehad a similar experience with my baby and he has never been scared of any other groomer before or since. Unfortunately I think they might not be treating your pets kindly when you're away... they are also not too a good job and would make my dog look absolutely ridiculous even after I expressed my concerns. I wouldn't recommend this place

Jasmine is one of the most caring, loving, and professional groomers I have EVER met. She is very…read moregentle and she is the only person I would ever let near my dogs when it comes to grooming (and we all know how neurotic I am as per my other "animal place reviews" :P). Jasmine is extremely meticulous in everything she does and pays a lot of attention to detail. She always makes sure if I have specific instructions such as using special shampoo for my pug's sensitive skin. She is also very gentle and my pug absolutely LOVES Jasmine. It's like she doesn't even want to leave at the end of her "spaw" experience. I definitely would highly recommend Jasmine to ANYONE who loves their fur-baby as much as I do (and *everyone* knows my pug is super high maintenance).

The owner has refused to see my puppy for a second groom after a successful first groom, because it…read morehas been 13 weeks in between, whereas she had suggested I bring him back 8 to 12 weeks after the first groom.

So helpful. So nice. Great prices. Great hours. Someone said she wouldn't take an item back because…read morethey didn't have the tags. She specifically asked me if I wanted to keep the tags in case I wanted to return the item. I couldn't be happier and am happy to support this local business.

I've shopped at this pet shop on an ongoing basis since it opened. They have terrific products and…read moreare very helpful. Unfortunately, I was shopping at a somewhat busy time for my new puppy. He was fitted for a harness which turned out to be so big he was falling out of it. The store owner refused to take it back or offer an exchange because she didn't keep the tags. As well she sold me a product for cats instead of dogs. I told her that I wouldn't be shopping there in the future. Not only was she too busy to help fit the puppy properly but she didn't care. I wouldn't recommend a purchase for$$$ in case there is a problem because it appears money may be more important.

I can't thank EHS for the effort they put into keeping Marlin alive for a number of years through…read moretheir "no kill" policy. In August of 2025 I adopted Marlin who was left abandoned several years ago. With a number of issues, being larger in size and quite a bit older - I took a chance on him. He is the most loyal companion I have ever had. I encourage anyone interested in adopting/fostering to give EHS consideration. EHS, you have a fan for life in me - keep up the great work. Al

BEWARE! - Gatekeeping, Rigid Policies and a Failure of Judgment…read more My experience with the Etobicoke Humane Society exposed an adoption process more concerned with enforcing rigid policies than evaluating the merits of a prospective home. I applied to adopt Klaus. I disclosed that my apartment has a balcony, provided photographs, and explained that any balcony access would be supervised. My previous cats were my world. They were exceptionally well cared for and enjoyed supervised balcony access without incident. None of that mattered. My application was rejected under a blanket indoor-only policy. There was no meaningful consideration of my history as a responsible cat owner, the photographs provided, the proposed supervision or any reasonable safety precautions. This was not a careful adoption assessment. It was automatic rejection by checklist, with no room for evidence, context or judgment. A competent adoption process should distinguish between an unsafe home and a responsible home capable of addressing a specific concern. The Etobicoke Humane Society demonstrated no willingness to make that distinction. That is not responsible animal placement. It is bureaucratic gatekeeping. If supervised balcony access is an automatic disqualification, the organization should disclose that prominently before accepting applications. Applicants should not invest their time and become interested in an animal only to discover that one honest disclosure will automatically end the process. Other public reviews raise similar concerns about rigid procedures, excessive gatekeeping and resistance to questioning. My experience does not appear to be isolated. Invoking "safety and well-being" does not automatically make a policy reasonable. Animal welfare requires transparency, proportionality and practical judgment. None was evident here. Klaus was offered an experienced, attentive and loving home. The Etobicoke Humane Society rejected it without conducting a genuine individual assessment. The decision was indefensible, and the process was unacceptable. Prospective adopters should demand a complete list of automatic disqualifications before giving this organization their time or trust. - Peter H.