so, visiting pet stores in Toronto and WOW, I got goose pimples in this store. It was beautifully…read morepresented and the team were SO well informed. I spoke to a young lady called Aileigsh (sorry, bad spelling, her Granny was Irish) and despite being young she was SO confident and SO well informed and SO friendly. The other members of the team were one on one helping customers as I left and I just felt valued, really great experience. It was such a pleasure visiting this store and so thank you for helping me find what I wanted. Sorry so gushing but i was so impressed!

You guys can't control specific dogs and end up with injuries, I would not recommend this service…read moreat all.

I was leaving the Starbucks when I spotted this pet store across the way. I haven't heard of Ren's…read morebefore. It was a decent sized store when I walked in. Immediately I noticed that it is dog-friendly with a few small dogs. I was drawn to the huge freezer along the left wall at the entrance of the store. They have a lot of fresh meals prepared for pooches there. There were raw packaged meals, fully-cooked frozen meals, bone broths, frozen eggs, and lightly processed meats. There is a brand called Tom & Sawyer that has really fancy meals made from human-edible ingredients. I picked up a couple packages - one that is kangaroo meat and the other that is a rosemary venison. I also saw flavours that were seafood based and a coconut chicken! They are a little bit pricey though at $10-12 a package. Per the portion size instructions, a 30 pound dog would need 1.25 packages a day! The staff there were pretty nice. The top shelf of the freezer too tall for little ol' me so I had to ask someone for help. They were happy to oblige and then helped me check out as well. I was asked about whether I wanted to sign up for their newsletter and was told I would receive a coupon via email sometime later. I'm hoping I star to see more of these stores around the city.

I find their online subscription service hard to navigate. Products will be on sale online but not…read moreif you have a subscription. Also, getting in touch with customer service by text which they provide on their site has given no response over 3 times for multiple issues.

I've been shopping at Dogfather for my cat and dog for a few years. Always a great selection of…read moreoutfits - although a bit pricy (minus 1 star). I started to bring my dog in for grooming when I had a bad experience elsewhere due to rude service. I was unimpressed with the first couple of grooms as the groomer couldn't execute the cut as shown in the pictures I sent her. I was going to just find somewhere else, but I let the management know I was unhappy - and I'm glad I did. They agreed that the cut my dog got did not look like the image I provided, so I was offered a discount on my next groom and a different groomer was recommended. Her name is Melissa, and she has been doing an amazing job on my Shihtzu since! My girl gets lots of compliments when she leaves.

My pup loves this place! And he comes out looking amazing every time. And he knows it... he's…read moreliterally posing and asking to have photos taken of him... cue the "HEY EVERYONE... COME SEE HOW GOOD I LOOK" moment from Anchor man. But this is real and a dog! Thank you Dogfather for beautifying our pupper! For sure will be back soon.

Completely unacceptable experience. I was scolded by an employee for simply feeling a bag of treats…read moreto see if they were soft enough for my 8-month-old puppy -- something any responsible pet owner would do. Her attitude was shockingly rude and unprofessional, showing an utter lack of experience or understanding when it comes to dealing with pet owners. As someone who's managed a pet store myself, I can say with confidence I would've fired her on the spot for speaking to a customer that way. Upon reading other reviews, it's clear this isn't an isolated incident but a recurring issue. I won't be returning as long as she's employed there.

Instead of pawing me on the face repeatedly until I woke up to feed him, my pug Alfie slept soundly…read moreagainst my warm belly until 8:30 yesterday morning, so I decided to reward him. I took a jaunt over to the upscale, some might even say snooty, neighborhood of Yorkville to find the precious (but not overly so) little dog boutique called Prettie Yiji. The personable and knowledge-filled shopkeeper carries everything from pet cages to doggy diapers and some lavish leashes to boot. The store also has a variety of healthy, organic choices in the dog food department that don't seem, in my 13 year history of frequenting these joints, too pricey especially for the area. I came home to Alfie with today's Yiji sampling - a bag of greenies, some organic chicken jerky, and a rubber rooster. Unfortunately, all he needed were the doggy diapers.

This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242

This is like Whole Foods for pets. When I first began fostering kittens through a local rescue…read moreorganization, I was given a short list of health-conscious pet food brands which were initially hard to find, until I stumbled into Global Pet Foods. The staff at this location were helpful and not only knowledgable about their products but kitten care as well. When I discovered some of the canned food brands cost more than I was looking to spend, a staff member helped me locate a value-savvy alternative. Ultimately, I opted for Merrick, a brand committed to locally sourced, minimally processed food for cats and dogs (my experience with Merrick thus far has been extremely positive, as the kittens are happy, healthy and growing every day). I selected a variety of flavours; when one in particular left the kittens with an upset stomach, Global Pet Foods gladly accommodated an exchange. My family members have had an equally positive experience with this location, particularly our dog, who was warmly greeted with treats. The store itself is clean and well-lit, with an impressive selection of health-conscious pet foods, although I do wish they had a broader range of cat toys as well. Also, I would be thrilled if Global Pet Foods followed in the footsteps of Petsmart and Pet Valu by partnering with an animal rescue organization and showcasing foster animals to help facilitate their adoption. I know it's a tall order, but that would truly put Global Pet Foods in a league of its own. The only other change I would make is having a delivery service (another tall order), since carting all that kitty litter home without a car can be difficult! Overall, an excellent spot to shop for your furry kidlets.

All Global Pet Foods stores are independently owned., so the pricing and selections are all…read moredifferent in their own ways. This location is clean and well organized. It also carries the holistic and wellness brands that my dog eat on everyday base. Staffs were helpful and friendly especially when I looked lost and couldn't decided what treats I want to pick up for my dog.

I don't live in the area, but I've been there on and off for a year with my 18 month old Frenchie…read more They have always been helpful fitting for a harness, talking about food, and even treats for training. Always friendly. Prices are reasonable when i did shop for kibbles and harness.

My friends and I often walk past this store which specializes in food and paraphernalia for pets. I…read morealways go gaga for the cute stuffy's and toys that they have available for dogs in their window displays. There is a huge selection of food, snacks, grooming products and leashes. They also have a great selection of raw menu items for dogs. The staff are very helpful. Not being a pet owner myself, I learned a lot about grooming products from the staff there. Would definitely recommend dog lovers or friends of dog lovers to stop by the store for treats or gifts for the dog in your life.

I've been going to Pet Valu for a while now - since I moved into the Yonge & Eg area, and I have to…read moresay that I've never experienced what the reviewer below did. The sales associates have been more than friendly, and remember my dog's name (Winston). Most of all, they go above and beyond when I'm looking for a particular product or brand. Recently I needed to get my dog some more food because he had eaten the last of it the day before (big mistake on my part), and I went to Pet Valu but they had sold out. The sales associate let me know when the next shipment was coming in and then found sales packages of the same food and at no cost provided those to me. I put 100% trust in that location of Pet Valu and their dedication to animals!

Walked in and three staff were there, one talking at the door with a visitor, and two on the floor…read moreworking on something. I looked around the store couldn't find a product I often buy there, though I noticed the brands had been moved around. I searched the aisles for about 5 minutes more minutes. One of the younger staff did apologize that the aisle was unpassable. Seemed like a nice kid. But none of them greeted or offered assistance. Headed out to Global Foods, where the selection is better and the staff are attentive and helpful. It would worry me if the franchise was mine. As I left the staff/manager finished up his conversation with someone who obviously wasn't shopping. With the world going to delivery, I would invest in better customer service habits.

Please be cautious when choosing a grooming salon…read more A friend of mine worked here and for legal reasons she does NOT a want to use her real name. But she saw dogs falling off grooming tables and was so traumatized she refused to go back. Yes she reported this to the authorities and hopefully they will be more careful. She also said witnessed a dog jumping out of the groomers Tub. The man that works there as a bather doesn't care as he is an international student whom has no training in pet care. He had an option to gently restrain the dog but chose not to. There are two females whom are full time here. One is Angelica the other is Jenny. Neither one has been to a grooming school!!! There woman make between $500 to $1000 per day as and if you do NOT tip them they will call you cheap. If you do tip well Angelica she will place you in the company, computer file as HER CLIENT wether you specify or NOT.

Management has changed, this is a terrible place.Do not go. Last time i went ( i used this place…read morefor a couple years it was fine) my dog groom was AWFUL. Inexperienced and my dog now shakes with fear. DO NOT go here.