Hi Just wanted to give my ratings to this shelter and there wonderful caring and Knowledgeable…read morestaff. I now have adopted my cats from them in 2011 and yesterday my dog Asia. Perfect matches both times. the process may be lengthy, well worth it though. They make sure you are well suited for each other prior to adoption:) I spent roughly 2 1/2 hours at the Joint Venture Adopt-A-Thon & PetSmart Yesterday. 10 minutes of Paperwork 1/2 hour buying Asia Stuff with help from wonderful Staff & the Vast Majority With getting to know Asia my New Best Lifetime Friend & Family Member :) This shelter and staff mostly the animals Deserve all the help and donation of course Adoptions to good great people and Permanent Homes :)

I am so broken for what this place did to me today. I connected to a dog, Bobby, they had on their…read moresite for a month. I read his description and saw his picture and I just knew he was meant for me, you know. I called them, they sent me a form to fill and filled it honestly. They called me to set the date for the meet and great and with more addition question like, where you live? Have you lived with a big dog? Etc. I ended the call with high hopes cause everything was going amazing and I thought this was it! I'm getting a companion in my life I can care for. He was my baby on my mind already. The day of meet and greet came by which was today, went in 30 minutes early cause I was anxious, it's like having a new baby. I had everything ready for him at my home. Have been preparing ever since I got the call. I showed up and i could tell straight ahead, he wasn't going home with me. The employee didn't even want to let me through the animal shelter door. Asking question about where I live and how often I'm home. Making excuses like he's big, he's strong, he needs training, he has separation anxiety, did they let you know about that?, who did you speak to? Then after all that, they started suggesting other dogs for me. Like how insensitive are this people. A dog is a lifetime companion and you're choosing different dogs for me like it's a temporary situation for me. I'm not a fostering the dog. I connected to the dog I choose, he is the one I see in my life and they treated him like he's a chess piece to me. I said I would do whatever suggestions you want. I will hire a trainer, I will get medication for this anxiety, I would have a caretaker with him when I'm at work so he doesn't get anxious, anything and everything you tell me to give him a good life, I would do. They finally let me meet him and I was in love with him. He was so beautiful and I could just see how he would change my life. But I knew I had to leave him behind. I'm writing this review in pieces, mentally, I left the animal shelter in tears. It's like going to the hospital excepting a baby only for them to tell you it won't be happening. Coming home to all the things that you got and did for him to feel at home in your home is so heartbreaking and something I never knew I would experience like this. I am gonna try again to find my forever companion but after my experience today, I need a few months to mourn my almost baby. My advice to the animal shelter east service, please include issues and concerns of the dog on the description and what's family and living conditions works for them . I hope this review is a lesson for you guys to do better.

Great store and made so much better after the renovations. The aisles are wider and it's easier now…read moreto browse the store. The prices are good, selection is good and the staff working there is super friendly.

Cute store and great staff that is Uber helpful. We stumbled…read moreupon the store on our walk and went in to buy some dog treats. We had some questions On the bully sticks and harness and the associate there was so friendly and really helped us in our choices. Plus cool AC on a hot day plus great shopping for our fur baby.

I adopted my cat after my 15 year old had to be euthanized due to kidney failure…read more THS has been wonderful: beautiful pets available for adoption, dedicated staff and doctors, very affordable prices. Most of my cats were strays. My current one is the second time I adopted from THS and my cat is wonderful. She was spayed, microchiped, dewormed/parasite free. She had her rabies shot and FVRCP, just needed a booster for FVRCP from my vet 2 weeks after adoption. The adoption fee was incredibly affordable. The THS does great work. Thank you so much for all you do and my amazing little cat.

The Toronto Humane Society is a great place for anyone looking to adopt or support animal welfare…read more The staff and volunteers genuinely care about the animals, and you can tell they put in a lot of effort to make sure each one gets the right home. The shelter is clean, well run, and offers a lot of resources, not just for adoptions but also for pet care and education. Even if you're not looking to adopt, it's worth visiting or donating because they do so much for animals in need. They also have a variety of programs, from fostering to veterinary services, which makes a real difference in the community. You're even able to book "corporation events" for your company a great activity for team bonding and take care of these beautiful fur friends.

Tina and I love going to Wag - Tina is a treat monster and she always gets something special!!…read more Ruth sources everything to make sure she only sells products with the best and healthiest ingredients and that means a lot to us. We are on our way there now!!! Thanks WAG for being so amazing!

The owners go out of their way. They don't even really specialize in birds but they offered to…read moreorder me in my bird's food that otherwise is an extreme hassle for me to purchase in the city. If my cats are having any sort of problem they have suggestions - Good ones - And they don't always involve using their products. They're honest, knowledgeable and an independently owned business so support it!

I wanted to warn people about this particular rescue we adopted our rat terrier from…read more There have been multiple issues including the fact that before we started fostering our dog we repeatedly let them know that biting was not something we could handle. The day we pick him up after a 3 hour delay, he is almost microchipped a second time, I'm informed he bites. The other day he snapped at my partner and contacted the rescue about what to do and they showed zero empathy or accountability and said that if I sent photos of him they could put him on petfinder. In their rescue headline it says that coordinators were available for help and guidance however, during my time of fostering I wasn't given any instruction, no one checked in with me and the treasurer of the organization also added pressure for me to sign and pay the fee for his adoption and made a remark that he wasn't my dog until I had signed everything, when I had only started fostering him for 2 weeks. This rescue is full of people who are unfit to work with people and the lack of transparency about his behaviours is concerning for further adopters. It left a bitter taste in my mouth and I feel as someone who has managed a non profit that even if they are operating at capacity they are not meeting the minimum of making sure the homes the dogs go to are prepared. Very irresponsible.

We adopted our Jack Russell/Chihuahua/Australian Cattle Dog mix from the Jack Russell Network of…read moreCanada (JRNC) in November 2020. This dog should never have been adopted to a city dweller. He spent the first 6 years of his life in a country setting, where he was allowed out for the whole day and only came in at night. When we got him, he had been neutered just a few months earlier, and his tail was amputated. In the shelter he was first put into, he chewed his tail to the point that it became infected and had to be removed. Our home is in the middle of the city, with access to a small back yard, and 3 walks per day. Obviously this was not what he was used to and it was difficult for him to adjust. He was reactive to other dogs, lunging, barking and growling. Walks were never very pleasant. As time went by, he became more frustrated and eventually he attacked our adult daughter. He launched at her with his jaws around her nose and wouldn't release until my husband shouted at him. Fortunately our daughter didn't need stitches, just antibiotics. It wasn't his fault, I had brought a bit of food to him and my daughter bent over to pet him at the same time. According to an animal behaviourist I spoke to, the dog did not attack. What he did was to give a warning. We finally surrendered him back to the JRNC after more aggressive behaviour towards both of our adult children. And then we saw his profile on Petfinder, where they were saying he was good with older children and other dogs. Our family was shocked as we had told them in our email and on the surrender document that the dog should be in a rural home and no children. Our fear is that if he were to bite a child, then he would be put down. He doesn't deserve that. I emailed JRNC about our concerns and the only reply was from one of the coordinators who thought she was talking to the director. We were referred to as being a pain, and that we should be told not to contact them anymore. Please think twice about adopting from this rescue. They are rescuing too many dogs without the proper resources to help these dogs adjust. Many of the dogs are coming from Texas and Louisiana.

I've adopted 2 pets from Toronto Animal Services North Region…read more First was Riley, an 8 year old Lhaso Apso who was found wandering the streets. From his condition, it was evident he was homeless for many weeks and unfortunately, showed signs of being abused. It took a few months for Riley to build his trust with humans again, but for the 6 years we had him, he brought untold happiness to our home. Recently, I've adopted another dog...Finnegan, a 1 year old Shih-Tzu/Pomeranian mix. Finn was turned in to animal services as his owners could no longer care for him. Like Riley before him, he has personality with a capital "P"....and has, in a months time, become an old friend. When thinking of adopting a pet, why not look at an animal shelter or humane society? They have numerous animals looking for what they call "forever homes'. Some animals come with little or no background, so they are assessed and information is provided based on professional observations. Some animals are turned in by their owners, for whatever reason, and some background information is available. Some animals are rescues from a life that is unfitting anything. Besides dogs and cats, they have other animals as well, rabbits, guinea pigs...the list goes on and on. The people that I have been fortunate enough to deal with at Toronto Animal Services North have been stellar. They truly love animals and are careful to ensure that pets available for adoption are placed with individuals who can provide proper care for them. Sorry if I can't recall names, but everyone there was pleasant, knowledgable and obviously loved their jobs. They made the adoption process so much more enjoyable and they seem thrilled when one of their animals finds a new home. The cost is minimal and there are companions waiting to be found here. Please, before visiting a pet store or breeder, give a pet in a shelter a chance. You won't be sorry

The only reason I'm not giving them a 1 star rating is that they might be good at the actual…read morespaying and neutering, but I never found out! Calling them for the last 2 weeks, no one ever answers the phone, literally, not once. I'm talking calling 20-30 times per day, 2-3 calls at a time. Then their answering machine....the message is literally 3 minutes long. THREE MINUTES for what should be: "Leave a message after the tone" !!! So leaving an actual message for callback is very frustrating, as the message says so much information it kills your entire train of thought. Among other info, the message stated that they will call you back within 24 hours. It's been a week, no callback again. When we did get through to them months ago, we asked for spaying of 2 of our cats. The receptionist was very rude and we felt like she was just trying to get us off the phone so she could go back to playing Solitaire on her computer. She told us the fax number where to send all of our info and that it set up through that. Ok, so I faxed all of our information about both our cats. We did not receive any call back or anything, so after 2+ weeks passed, I got frustrated and called them again. The same (rude) receptionist picked up and said that they did receive the faxes and booked the cats for spaying. One was due to be spayed the next day, and the other in a week! Needless to say I was very upset, since they first off, booked both my cats on different dates, even though I requested they both be done on the same day. More importantly, I was upset at the fact that no one called us to tell us about the booking dates in the first place! Needless to say I cancelled. So yea, price wise this place maybe cheap, but they have absolutely NO customer service what-so-ever. Worst receptionist I've ever encountered with any business!

I like to shop here when I can instead of going to the big box stores like Pet Smart etc. It has a…read moremore cozy vibe and the staff are so helpful and kind. I first came here to buy gifts for my friends' pets and now come here to buy treats for my own pup. The store looks small but they have a great selection of dog toys, including some adorable plush ones like avocado toast or chicken and waffles!! (Perfect for Yelper's pet;)). The prices may seem a bit higher for some things, but the quality is great. My dog has chewed through some cheaper toys already, but the ones I got here are still holding up. During lockdowns, they have the curbside shopping down. You stand at the table and say what you want and they will bring you a whole bunch of options you can look at. Also many of the staff seem to have been working there for years. You don't always see that a lot in retail and I think/hope this means that they treat their employees well. If you're lucky you might glimpse their resident pets in the aisles too!

My dog LOVES the array of locally harvested animal parts they offer. This store is family owned and…read moreit makes the neighborhood better.

*3.5 Stars* I stopped in here because I was looking for…read moreSally's Beauty Supply...Well it turns out Sally's hasn't opened yet! In any case, I found these sweet potato dog treats I haven't seen in a while. They seemed to have a reasonable selection of dog treats...it was about half an aisle. A mix of mainstream stuff and natural independent brands. A little something for everyone I guess. The staff was nice. I was here on a Friday afternoon and there were 3 staff and no other customers other than me... They were nice, not pushy.

I went to the store at Bruno's plaza in Etobicoke with my son an hour ago. There was a lady that…read moreworked there in another aisle and she said "F that s***" From the aisle behind her I said, "Excuse me, there's a child in here." Completely unprofessional. My son and I just walked out.

(Disclosure: I currently volunteer with ACR as a foster parent and communications volunteer.)…read more I have adopted two cats from ACR - the first was several years ago to be a companion for my other young cat. I had initially inquired about a differnt cat but after chatting with me about what I was looking for, the adoption facilitator suggested I set up a meeting with Cookie. I spent about 1 1/2 hours at the foster home trying to get a good look at him - he was very shy - I appreciated the 24 hour "think it over" time - and decided from chatting with his foster mom that he would make a good buddy for my cat. I had time to build a relationship with him. Cookie was quite shy when he came but within months he was my companion too. The second cat is a foster-fail. Shadow has been with me for more than a year and had had no contact with people. She would normally have been TNRed but there was no place to return her to. Shadow is still quite skittish and sometimes still even hisses at me but will come right up on the bed in the morning and enjoy cheek rubs and goes crazy playing with Da Bird. She is also best friends with Cookie and he washes her head. ACR fosters have to go through the same process as everyone else so I set up my phone call. Both times, the experience was a good one. The volunteers are honest about the nature of the cat and you know what you are getting. They are also available if additional "settling-in" help is needed. And nothing beats watching these cats, who have come from difficult and traumatic situations, gradually relax and learn to trust (again). Adoption is a life-long commitment, after all.

No amount of praise I write for ACR could be enough. I found my baby Fiona through their rescue…read moreagency and the entire adoption process was seamless. I learnt so much about Fiona's quirks and habits through her foster mom. When we decide to adopt another Cat, it will surely be through ACR.