I was leaving the Starbucks when I spotted this pet store across the way. I haven't heard of Ren's…read morebefore. It was a decent sized store when I walked in. Immediately I noticed that it is dog-friendly with a few small dogs. I was drawn to the huge freezer along the left wall at the entrance of the store. They have a lot of fresh meals prepared for pooches there. There were raw packaged meals, fully-cooked frozen meals, bone broths, frozen eggs, and lightly processed meats. There is a brand called Tom & Sawyer that has really fancy meals made from human-edible ingredients. I picked up a couple packages - one that is kangaroo meat and the other that is a rosemary venison. I also saw flavours that were seafood based and a coconut chicken! They are a little bit pricey though at $10-12 a package. Per the portion size instructions, a 30 pound dog would need 1.25 packages a day! The staff there were pretty nice. The top shelf of the freezer too tall for little ol' me so I had to ask someone for help. They were happy to oblige and then helped me check out as well. I was asked about whether I wanted to sign up for their newsletter and was told I would receive a coupon via email sometime later. I'm hoping I star to see more of these stores around the city.

I find their online subscription service hard to navigate. Products will be on sale online but not…read moreif you have a subscription. Also, getting in touch with customer service by text which they provide on their site has given no response over 3 times for multiple issues.

Still a great place to shop for pet food or accessories for your pet. I've been going here for…read moreyears to get food for our cat. I'm back again as we adopted a cat a week ago & we wanted to get the healthier food which Kesooni carries at her store. She's knowledgeable & always helpful with suggestions when you want them. Petsmart is down the street but Kesooni carries brands that Petsmart doesn't. She also provides more personalized service too. It's a local business & I'm glad the store has survived covid. We will continue to buy our pet supplies here!

Small pet store. They sell a small variety of collars, harness, dog food, treats and etc…read more Nothing special. Things that can be found here, can be found at petsmart. The lady that works there seems a little carefree, and unfriendly. She didn't offer us much help or recommendations. There's paid road side parking along both sides of the street. But I don't feel like this place is worth paying for parking to visit.

...they always ask you to GO BACK to the same spot you saw the animal recently to see if it is…read morestill there...everytime, so annoying - the reason I called is because it was there! If I can't go back then they will not help, they don't care at all about the animal...what is the point of letting them know about an injured animal if you get this response every time....and they always ask you always to bring whatever injured animal you saw in yourself, it is too hard sometimes to do that...being they are so far away from Durham region...and I don't drive so is impossible for me....Also the little injured chipmunk I found that someone drove in for me disappeared once they got it, I never heard about it again...no update. no nothing...it was heartbreaking wondering what happened to it

My neighbors, know how much I love all animals..... and that's the reason why I'm living a vegan…read morelifestyle. One Sunday morning, my neighbor called me. She asked if I have any bird food, because I have bird feeders in my backyard. I quickly jumped out of bed to give her some. When I saw her, an injured pigeon, in her backyard! I quickly catches it and brought it inside. Called TWL. I didn't hesitate to drive the poor, scared, thing there! The staff at TWL are the BEST!! One of the staff is vegan and I was even happier!! All animals are beautiful and have the right to be loved and live....All. They're all special! I loveeeee birds!!! I hope "Jessie" is ok. I'm waiting to hear.

Place is filthy, full of feces and tens of animals are packed into single cages stacked one on top…read moreof the other. Feces is literally crusting on the inside of the glass of the store front. They also have a "no photo or video" policy to keep people from revealing the conditions they keep these poor animals in. Don't let these 6+ year old reviews fool you.

I can't say enough about this wonderfully friendly, family run business . The knowledgeable staff…read moreat this pet shop is eager to share their expertise so that you come away confident that your new pet/fish etc has exactly what they will need for a strong start to their life in their new home with you. Highly recommend this pet store for all your pet needs.

The folks at Pawfect Fan are fantastic! The shop has unique items for all of our furry babies and…read morethe prices are competitive. We have found new items that have become staples in our pets routine that I haven't seen at other stores. They also have adorable items that would make a great gifts for your your pet friends.

This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242

My dog LOVES the array of locally harvested animal parts they offer. This store is family owned and…read moreit makes the neighborhood better.

I like to shop here when I can instead of going to the big box stores like Pet Smart etc. It has a…read moremore cozy vibe and the staff are so helpful and kind. I first came here to buy gifts for my friends' pets and now come here to buy treats for my own pup. The store looks small but they have a great selection of dog toys, including some adorable plush ones like avocado toast or chicken and waffles!! (Perfect for Yelper's pet;)). The prices may seem a bit higher for some things, but the quality is great. My dog has chewed through some cheaper toys already, but the ones I got here are still holding up. During lockdowns, they have the curbside shopping down. You stand at the table and say what you want and they will bring you a whole bunch of options you can look at. Also many of the staff seem to have been working there for years. You don't always see that a lot in retail and I think/hope this means that they treat their employees well. If you're lucky you might glimpse their resident pets in the aisles too!

My go to pet store for all my pets needs~cats, dogs they cover it all! Really love the staff and…read morethey have sincerely helped with issues my Vet was unable (or unwilling) to address~grateful for these folks~Thank you!

I absolutely love Rosemary! She is the best woman ever!…read more Today I walked in and honestly it shows how much she cares about the shop. Everything is so neat and tidy and she is so knowledgeable and kind you just wanna talk to her for hours ! Great customer service and amazing shop she runs. Chives of food and treats for animals are amazing and as natural as can be. Thank Rosemary for such a great experience every time I come to your shop !

My pup loves this place! And he comes out looking amazing every time. And he knows it... he's…read moreliterally posing and asking to have photos taken of him... cue the "HEY EVERYONE... COME SEE HOW GOOD I LOOK" moment from Anchor man. But this is real and a dog! Thank you Dogfather for beautifying our pupper! For sure will be back soon.

We've been going for 2 years or so, since our dog was a puppy, and have recently decided to move…read moresomewhere else. Every time we picked up our dog he seemed a bit more anxious than the time before, they suggested we give him more anxiety medication. The price of a groom is crazy, over $250 for a small 30lb dog. The turning point for us is that our dog was having an off day and was a bit more anxious than usual - never mean or aggressive, just squirmy. They called us after an hour to let us know, but told us they'd keep trying. Two hours later he was ready for pickup - I assumed that 3+ hours at the groomer meant they got through it. When I picked him up they told me they did not cut any of his hair, only a nail trim and bath. To my surprise, they proceeded to charge me the full amount of a groom - a $250 bath and nail trim. Very dissapointed given we were longstanding customers and they knew he was having an off day. We will certainly not be back. **UPDATE** We took our dog to another groomer who let us know that there are clear signs of trauma from previous grooming experience. He was clearly pushed past his comfort level at Dogfather to a point where he has developed a traumatic fear of being at the groomers. This explains why he was more and more anxious to go each time. This is deeply upsetting and I only wish we changed groomers sooner.

The owner has refused to see my puppy for a second groom after a successful first groom, because it…read morehas been 13 weeks in between, whereas she had suggested I bring him back 8 to 12 weeks after the first groom.

Jasmine is one of the most caring, loving, and professional groomers I have EVER met. She is very…read moregentle and she is the only person I would ever let near my dogs when it comes to grooming (and we all know how neurotic I am as per my other "animal place reviews" :P). Jasmine is extremely meticulous in everything she does and pays a lot of attention to detail. She always makes sure if I have specific instructions such as using special shampoo for my pug's sensitive skin. She is also very gentle and my pug absolutely LOVES Jasmine. It's like she doesn't even want to leave at the end of her "spaw" experience. I definitely would highly recommend Jasmine to ANYONE who loves their fur-baby as much as I do (and *everyone* knows my pug is super high maintenance).