I called on Friday 01/31. I explained the problem with the heat pump and scheduled a service call…read morefor Monday, 02/03. I called to ask about the arrival on Monday. They did not seem to have any record of service request. If they are incapable of reliably scheduling appointments, the reliability of their repairs may be in question

The purchase of our air conditioner was one of the easiest purchases we have made. We got a great…read moreprice , quick and professional installation. They delivered on all of their promises! That is rare now days. We highly recommend them!

Chase and his crew did a great job from start to finish. Chase was very attentive to any questions…read moreor concerns or requests I had and his attention to detail and integrity to the quality of the products and workmanship they offer are well above average and greatly appreciated. He also made a few suggestions along the way that added to the quality and efficiency of the project. When working with him and his team you can tell he really cares to take the extra step making the project a success for everyone involved. We had his team replace our shingle roof with standing seam metal paneling and they handled everything from start to finish. From the perspective of a structural engineer as well as a customer, I can tell you his work ethics and attention to detail were impressive and appreciated. I highly recommend Shewmaker roofing and will certainly use their team again in the future when the need arises.

I have experiences with a number of roofing companies, and most of them left me very disappointed…read more Shewmaker Roofing was awesome. They were prompt, did the work as scheduled, and cleaned up their mess. I highly recommend them

These guys are the best in town. Triston is excellent. We had our fireplace installed by Top Hat,…read moreand they did a terrible job, and couldn't fix it once our fireplace broke. So we called Godfrey. Triston diagnosed the problem immediately and ordered the part we needed. They had great communication the whole way, and were super organized. They did an excellent job overall. We are only working with them forever. And it cost less than $200! Our fireplace looks brand new and works great

Love our new gas log insert. Very helpful and knowledgeable staff. Especially enjoyed Tracey help…read moreduring entire process of selecting, ordering and install. Well informed and helpful installer. Highly recommend.

I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

They are predatory. They will send quotes for "suggested" services that they make you think you…read moreneed. I had another company give me a second opinion and they said nothing needed to be done to the unit. When I confronted them about it, the manager said, we're a business and have overhead. Those are suggested repairs. So that's when I learned that all these quotes for repairs were like a restaurant suggesting an expensive appetizer except telling me the refrigerant was low and needed to find a leak. It's not true and seems criminal to me. They serviced my unit last week and didn't even change the filters. The second company was angry with them after checking everything out. Run from Franklin.

Brown Boys did a great job fixing a buuble in my roof! I noticed the roofing start to pop up like a…read morelittle bubble in spots. They diagnosed that it was just some decking that wasn't installed correctly. They repaired the decking and replaced the shingles.

TLDR: I hope for a good end result but this has been a bad experience lacking consideration and…read moreprofessionalism. I am incredibly disappointed in the lack of communication, expectation for me to eat costs after agreeing to an increase in price twice (I didn't argue.), this is negatively impacting my income, and I still have no roof installed. I signed a contract for a roof replacement on 3/25. Since then there have been two additional cost increases to the contract due to missing materials, and incorrect measurement of the size of the roof. Multiple specific requests to be notified of when the install date is have gone unanswered. I work from home and will be unable to schedule clients for that date, so need to know in advance. I have been incredibly clear that this is important and I need a specific date. Yesterday I was informed the roof above the front door could not be installed because of the condition under the metal roof. This may void my homeowners insurance for future claims on that section of the roof and is not at all what was agreed on in the contract. They offered to repair the metal roof flashing, and leave the hail damaged metal. Additionally I was told that I would not be receiving a refund on the materials for this portion of the project because the company has had to "eat costs" on my project. Still don't have confirmation on an install date other than "Maybe Monday or Tuesday."

Responded very quickly and found the problem and explained solutions and had it resolved quickly…read moreand for a reasonable cost

I explained to them what I was needing, I was told to call them. I did and was told they did not…read moreprovide plumbing service on new construction.

I would Highly recommend this company. They came out in the middle of the night and took care of…read morethe Disaster that had happen at my house, My toilet over flowed and went into my bathroom and bedroom. As you might assume I Was Very STRESSED!! But they helped me Through it and were extremely professional and knowledgeable about everything that had happen! :-) They dried my house and repaired it better than it was before. Great Honest Company.

We contacted Surfco just before Thanksgiving to help us assess and repair the damage caused by our…read morewasher flooding part of our home. From the beginning they seemed to not want to answer many of our questions and aggressively pusged us to let them start right away. Once we agreed to what they recommended they began work and we began to have more than a few issues. A different person came out each day to check on the loud machines that were running 24/7 in our home and they each would tell us something different about the progress. One day we were told it was almost dry and the next day we were told it was still soaking wet. We were told our tile may need to be ripped up due to the reading a supervisor took with the meter they all used that said our tile was soaking wet underneath. When I asked the people who came the next day about the tile they told me that the meter did not work on the tile and would always read as soaking wet no matter what due to the temperature of the tile. This continued on for about 5 days each day bringing contradictions. They finally deemed our house dry, pulled the machines out, and let us know they would send out the repair person to give an estimate and get started sometime in the next week. It took almost two months for the repairs to begin. We had to deal with a 3sqft part of our wall being gone, no baseboards in half of our house, said baseboards being piled and stored in various places in our living room and garage, and one of our doors that leads to our garage not having a frame which made it very difficult to keep our house the correct temperature. Once repairs finally began they were not what was promised. We were told the baseboards would be picked up, taken to their work space, professionally spray painted and repaired before being put back. When we arrived home and our baseboard were back on it took only a glance to see brush marks on them. We were told plastic would be put down to protect our floors while they were in our home working, but our dark floors still have bright white caulk and paint on them that we will now have to clean off. When the caulk was applied to the baseboards it went up the wall and overall looked very messy. When we asked for this to be fixed, they begrudgingly did so and then proceeded to say that they could only partially fix it "due to the shape the wall was already in." During the removal of the baseboards part of our wall was damaged and we received the same line when we asked them to fix the damage that they had caused. Things in our kitchen (where no damage was being repaired) were broken, which we would not have known if the clean up attempt hadn't been done poorly causing us to find pieces of glass on our floor. One of the holes that they drilled was not covered by the baseboard when they were reinstalled, but it was left that way until we explicitly asked that they fix it. They missed places that needed to be repainted and overall had zero attention to detail causing my husband and I to have to constantly check the work that was done and request fixes. Any time we did this the supervisors would blame the workers they brought in to do the work and say that "they just don't understand English". A supervisor went into parts of our home on the complete opposite side of where they were working and let out one of our dogs. We received a text about this saying that our dog was loose in the master bedroom. We informed them that both of our dogs were closed in the office on the opposite side of the house from the master bedroom. The next day we received another text that let us know they would be "finishing up a few miner things" on Monday and that we needed to make sure our dogs were put up. Our dogs are both friendly, but the one they let out is 70 lbs and is a jumper. She could very easily knock over someone who is not ready for her greeting. Which is why we put them on the opposite side of the house behind closed doors. The dog they let out is also not a quiet dog. If the fact that that side of the house didn't have any evidence of work being done, everything was pushed over to that side to be out of their way, and all the doors on that side were closed and the doors on the side they worked on were open didn't tip him off that he was on the wrong side of the house, the loud whining and barking should have at least made him pause before opening the door and letting her out. Every supervisor we talked to was unprofessional at best and some of them were down right rude. This company then sent us an invoice to sign and when we reviewed it, we noticed that there were multiple line items that we shouldn't have been charged for. The only time this company has shown any form of attention to detail is when they are attempting to point out mistakes in our emails back and forth with them about the mistakes in billing. They made a stressful situation into an absolute nightmare that lasted almost three months. I'd give 0/5 stars if I could.

They were great! While there were delays in getting the project done due to weather, they kept in…read moreconstant contact and finished the work on time. The work was done to a high standard, and I have absolutely no complaints. I highly recommend them if you are looking for an honest contractor who does quality work. Will definitely use again if I have any remodeling projects.