Basey's replaced our roof after a terrible storm in 2019. I noticed a shingle had popped up earlier…read morethis year (2024) after several high wind storms with hail. I gave Basey's a call to see if they could come check on our roof. Dylan came out within just a few days of my call and verified our roof is still in great shape! He fixed the shingle that had popped up. Great company with great folks!

BEWARE.... Estimate was little over 13000 and final…read morestatement sent 22000. I wouldn't recommend them. They're not honest and stand by their word..

Amazing experience. Some of the nicest people and fair prices. We had a storm coming and they fit…read moreus in within hours to be able to make sure we were taken care of. They genuinely care about their customers! Must use!

Nathan's Roofing was recommended through our Framer. We are very pleased with our new roof. The…read morequality of work is excellent. I waited 3 months to write this review to test for any leaks and I'm pleased to tell you there hasn't been one. The men worked hard with no standing around. They cleaned up after themselves daily and the job site was well maintained. I gave 4 stars because the workmen did not speak any English which was very frustrating. Regardless of the communication barriers, we will hire them again for our next project.

Chimney Repair. Tom…read moreanswered the phone, came out for a visit. Provided good suggestions and was very knowledgeable. The estimate he returned met our expectations. They started work, were polite and cleaned up every day. The work exceeded our expatiations and the price was excellent. Would hire them again. Highly recommended.

Tom was a pleasure to work with and came up with a long term solution to fix my leaking deck. They…read moreare not the cheapest but you get what you pay for and it was worth the cost for the peace of mind that comes with a 10 year warranty. Elmer and his crew who performed the work were very attentive and were pleasant to be around. Don't hesitate to use their services if you want your job done right the first time. Jeff

Pinnacle roofing was wonderful. The crew was great .Had a great experience with Kristyn Jager. She…read moremade scheduling, and executions of work a breeze. i would highly recommend Pinnacle Roofing Look at the amazing work they did

A corner of our roof was damaged while removing a tree last winter. We had a new roof put on by…read morePinnacle three years ago so we had them come out to fix it. The invoice was higher than the quote. When I asked why, they said they had to replace a rotten piece of roof decking. When I asked how there could be a rotten roof decking sheet under a new roof they had no answer for me. Either my new 50 year warranty roof is leaking or they put shingles over rotten decking to begin with. Best part... they keep telling me they'll come out and see what the problem is but they don't. Dishonest management, quote is not dependable, service after the sale is non-existent. I'll tell whoever will listen. Aaron T

We have a leak in our roof. Let me just say First Star was amazing! The service at First Star…read moreExteriors was incredible! They had someone here with in hours after reaching out. They came out to inspect the problem, found that one of the pipes on the roof is damaged and causing the problem. Since we were expecting more rain, they came back that same afternoon to temporarily seal the area until we can permanently fix it. Kristin and Jarred were outstanding to talk with and explained everything! You don't find customer service like this anymore, it was so refreshing! If you need any work done please give them a call! They do so much more than just roofing so check them out! I am so glad we did!

I contracted with the Conway branch for roof, siding and paint on my house. I was assured that…read morethey would use expert installers that worked for them. Roofers did a good job but it went downhill from there. The first siding installers messed it up completely and severely damaged the front and rear doors, and damaged the new roofing edges by leaning ladders against it. First Star sent a second crew that tore off and replaced the siding but couldn't fix the doors. They even replaced the front storm door but it still wouldn't work right because the doorframe was sprung. Then the power wash crew came out but didn't have a power washer. They had to go to Home Depot and buy one. Wanted to quit 2/3 of the way through because they didn't bring any fuel for it. I put my own gas in it for them to finish. When the paint crew showed up they didn't even have any ladders and had to use mine. They didn't caulk the gaps as promised. First Star had no qualms about leaving a 75 year old man to caulk siding and touch up paint, and repair doors and doorframes so the doors will actually close and latch. Plus I'm still picking up chunks of fiber cement siding, nails, and shards of aluminum soffit from the yard. It's not like they were pressed for time. Started in October, finished in August. You'd be better off going to Home Depot early in the morning and picking your own crews. Probably would get better results.

We contacted Surfco just before Thanksgiving to help us assess and repair the damage caused by our…read morewasher flooding part of our home. From the beginning they seemed to not want to answer many of our questions and aggressively pusged us to let them start right away. Once we agreed to what they recommended they began work and we began to have more than a few issues. A different person came out each day to check on the loud machines that were running 24/7 in our home and they each would tell us something different about the progress. One day we were told it was almost dry and the next day we were told it was still soaking wet. We were told our tile may need to be ripped up due to the reading a supervisor took with the meter they all used that said our tile was soaking wet underneath. When I asked the people who came the next day about the tile they told me that the meter did not work on the tile and would always read as soaking wet no matter what due to the temperature of the tile. This continued on for about 5 days each day bringing contradictions. They finally deemed our house dry, pulled the machines out, and let us know they would send out the repair person to give an estimate and get started sometime in the next week. It took almost two months for the repairs to begin. We had to deal with a 3sqft part of our wall being gone, no baseboards in half of our house, said baseboards being piled and stored in various places in our living room and garage, and one of our doors that leads to our garage not having a frame which made it very difficult to keep our house the correct temperature. Once repairs finally began they were not what was promised. We were told the baseboards would be picked up, taken to their work space, professionally spray painted and repaired before being put back. When we arrived home and our baseboard were back on it took only a glance to see brush marks on them. We were told plastic would be put down to protect our floors while they were in our home working, but our dark floors still have bright white caulk and paint on them that we will now have to clean off. When the caulk was applied to the baseboards it went up the wall and overall looked very messy. When we asked for this to be fixed, they begrudgingly did so and then proceeded to say that they could only partially fix it "due to the shape the wall was already in." During the removal of the baseboards part of our wall was damaged and we received the same line when we asked them to fix the damage that they had caused. Things in our kitchen (where no damage was being repaired) were broken, which we would not have known if the clean up attempt hadn't been done poorly causing us to find pieces of glass on our floor. One of the holes that they drilled was not covered by the baseboard when they were reinstalled, but it was left that way until we explicitly asked that they fix it. They missed places that needed to be repainted and overall had zero attention to detail causing my husband and I to have to constantly check the work that was done and request fixes. Any time we did this the supervisors would blame the workers they brought in to do the work and say that "they just don't understand English". A supervisor went into parts of our home on the complete opposite side of where they were working and let out one of our dogs. We received a text about this saying that our dog was loose in the master bedroom. We informed them that both of our dogs were closed in the office on the opposite side of the house from the master bedroom. The next day we received another text that let us know they would be "finishing up a few miner things" on Monday and that we needed to make sure our dogs were put up. Our dogs are both friendly, but the one they let out is 70 lbs and is a jumper. She could very easily knock over someone who is not ready for her greeting. Which is why we put them on the opposite side of the house behind closed doors. The dog they let out is also not a quiet dog. If the fact that that side of the house didn't have any evidence of work being done, everything was pushed over to that side to be out of their way, and all the doors on that side were closed and the doors on the side they worked on were open didn't tip him off that he was on the wrong side of the house, the loud whining and barking should have at least made him pause before opening the door and letting her out. Every supervisor we talked to was unprofessional at best and some of them were down right rude. This company then sent us an invoice to sign and when we reviewed it, we noticed that there were multiple line items that we shouldn't have been charged for. The only time this company has shown any form of attention to detail is when they are attempting to point out mistakes in our emails back and forth with them about the mistakes in billing. They made a stressful situation into an absolute nightmare that lasted almost three months. I'd give 0/5 stars if I could.

I would Highly recommend this company. They came out in the middle of the night and took care of…read morethe Disaster that had happen at my house, My toilet over flowed and went into my bathroom and bedroom. As you might assume I Was Very STRESSED!! But they helped me Through it and were extremely professional and knowledgeable about everything that had happen! :-) They dried my house and repaired it better than it was before. Great Honest Company.

Ridgecap did a great job on our roof replacement in April 2022…read more Eric sat down with us and gave a great overview of both the pricing and the process. He helped coordinate with our insurance company as well. We are very happy with our new roof and they were able to do everything in a single day! Thanks for all your help Eric

Craig from Ridgecap in Rogers was supposed to meet our insurance adjuster when he came to look at…read moreour roof. TWO times, Craig messed up our appointment. The first time, he accidentally cancelled it in his calendar. Fortunately, that worked out, as it ended up being a stormy day. Our adjuster was nice enough to come by personally to let us know we needed to reschedule. So Craig was off the hook, even though he wouldn't have been at our home anyway. The 2nd time, he read my text wrong concerning our insurance adjuster appointment, and Craig was unable to make it to town to meet our adjuster. When I said we were going to go with another roofing company, he rudely said, "Fine! Go with another company then!" Do NOT use this company, as they cannot seem to get their schedules correct, and they don't seem to care about their customers!

They pick and choose which jobs to accept and never tell you if they don't want the job. Keith came…read moreout to view what we wanted to do (we wanted a whole kitchen reno with new cabinets, counters, backsplash, vent hood, etc.) He told us he would get back to us with a quote. That was about 3 weeks ago. I called to ask if he had a quote or was working on it and he said he would have to call me back and he never did. This is very poor customer service. If you don't want to accept a job just tell the client, don't lead them on. And if you were actually working on it then you could have let us know that also. 1 Star for bad customer service. Obviously we have no idea if their renovations are good or not. This review is simply for their poor customer service.

I recently. had Creative Renovations come to my home for a renovation project. From start to finish…read moretheir team was absolutely incredible. Their attention to detail was outstanding. I am highly impressed and would recommend them to anyone considering a renovation project.