We have a leak in our roof. Let me just say First Star was amazing! The service at First Star…read moreExteriors was incredible! They had someone here with in hours after reaching out. They came out to inspect the problem, found that one of the pipes on the roof is damaged and causing the problem. Since we were expecting more rain, they came back that same afternoon to temporarily seal the area until we can permanently fix it. Kristin and Jarred were outstanding to talk with and explained everything! You don't find customer service like this anymore, it was so refreshing! If you need any work done please give them a call! They do so much more than just roofing so check them out! I am so glad we did!

I contracted with the Conway branch for roof, siding and paint on my house. I was assured that…read morethey would use expert installers that worked for them. Roofers did a good job but it went downhill from there. The first siding installers messed it up completely and severely damaged the front and rear doors, and damaged the new roofing edges by leaning ladders against it. First Star sent a second crew that tore off and replaced the siding but couldn't fix the doors. They even replaced the front storm door but it still wouldn't work right because the doorframe was sprung. Then the power wash crew came out but didn't have a power washer. They had to go to Home Depot and buy one. Wanted to quit 2/3 of the way through because they didn't bring any fuel for it. I put my own gas in it for them to finish. When the paint crew showed up they didn't even have any ladders and had to use mine. They didn't caulk the gaps as promised. First Star had no qualms about leaving a 75 year old man to caulk siding and touch up paint, and repair doors and doorframes so the doors will actually close and latch. Plus I'm still picking up chunks of fiber cement siding, nails, and shards of aluminum soffit from the yard. It's not like they were pressed for time. Started in October, finished in August. You'd be better off going to Home Depot early in the morning and picking your own crews. Probably would get better results.

Wow amazing service !!! Orlin was quick to respond over the phone m in helping my tenant thaw out…read morea frozen line. She did it and yes it worked!!! Thank you. I'm keeping you as my go to plumber in NWA.

I've used this company twice and was thrilled with the results both times. They are efficient,…read morethorough, and pay great attention to detail. Highly recommend!

From the sales floor to the installation, the staff we dealt with were exceptional in their…read moreknowledge, expertise, and service. We believe this business has the quality and best value for our money and needs.

In response to the business reply: The project was completed…read more4 years. Two years after completion, Webb was contacted as concerns began coming up. We were told by Jeremy it would be fine. We were not given different options for install and we don't have plywood subflooring anywhere in our house. We're on a concrete slab. The flooring was floated over our old laminate, which was on the concrete slab with a vapor barrier. There was a dip between the dining room and kitchen they didn't realize needed leveled until they began removing flooring. Pic included. Jeremy was not present and the workers had to leave to get concrete so they could at least finish. My child's toy was the equivalent to a baby walker. If that voids a warranty then that needs to be mentioned at the time of purchase. No parent would purchase flooring like that. As for not being heard, of course I wasn't. The entire conversation consisted of being yelled at and spoken through. As for the crew, I called Carrie the same day and had to let her know I was uncomfortable in my home. When you spoke to my husband, you brought up them trashing my driveway and how I complained about it. You said the crew apologized. I sent texts and videos of all of the dust in the house, and how they used my dining table as a work bench. It's unfortunate. We also consider the matter resolved and will be using a different company for the repairs. Our project was rushed on Saturday after we said we could do it another day, and already being postponed. We opted to go ahead with the Saturday to accommodate Webbs busy schedule. Workers arrived angry, rushed the job, and trashed my driveway. DO NOT USE THEM. I was told my babies ride on toy voided my warranty. They used power tools in the house, dust was so bad I had to hire a cleaning company and have HVAC come out to inspect our AC system. After calling twice about my concerns with the floors bending, coming apart and breaking, I was told by Jeremy it was us "choosing a cheaper option" that caused it. We were not given any other options, and when I tried to speak up and defend that, I was yelled at, talked over and hung up on. He flat refused to hear anything. When I asked for proof that I opted out of other options, the yelling just continued. The "foreman" of the crew yelled at me in my home because he was mad about not being told about the need for leveling, and now he'd have to go get concrete. I contacted Carrie the same day this was happening and had to let her know what was going on, because at that point I was uncomfortable in my own house. (Luckily I still have all the texts and pictures.) From the bottom of my heart, spend your hard earned money on a business that deserves it. Any concerns you have will NOT be handled. And if you do happen to use them, get every single thing in writing and save EVERYTHING.

These guys did an excellent job on my floors, tearing out laminate wood and reinstalling LVP. They…read moreinstalled, cleaned up, and hauled off all in a 2 day span. would highly recommend

Our front porch project had a few tricky challenges and Zachary rose to the occasion with…read moresolutions. He was professional and prepared before and during the project. We will happily use him again for our projects.

We recently searched and gathered quotes to have a wall put up in our new business...not only was…read moreAnthony and his team professional but also quick with communication. The finished product was what we wanted and it was done on budget and on time. Highly recommended!

I texted Anthony about a DIY bathroom reno gone wrong and he was prompt in getting some guys out to…read moretake care of us! They did a great job, were detail oriented, and contained the mess so well. Not to mention, the price was great!

We had some interior painting done by Hernandez Painting and we are very pleased with their work,…read morecommunication, and value. Highly recommend!

I called to install a handrail at my mother's house along with some small items. He came over in…read morejust twenty minutes to take a look at my projects. He then sourced the handrail on his own and everything was complete two days later. Excellent service.

The Right Way is the right name for this company! We have had Kail build a big, wooden gate, a…read morestorage building, powerwash and stain the privacy fence, landscaping, light replacements and general "haul off" of junk. wow!!!!!! New place! They do great work!

I bought a 40' x 50' building that they created a dirt pad, poured concrete and built the building…read more After they construction was finished, they took top soil and spread it all around, like the building was there all the time. They walked me through each step, what to expect and notified me of each step on when it will be completed. They took all changes that I made in stride, customized it to look exactly like I wanted. I would definately recommend this company to all my friends ! They did an excellent job....In the middle of winter. If the weather permitted, they were on the job-site!

Great engineered foundation and overall building quality. Feel free to contact me at…read morebjwenzel@yahoo.com for more details.