Negligent, cheap, lack of quality and pride, and no respect for time or money. This company stole…read moremoney from me and blamed me, saying, "You never said nothing not once until we got completely done." Here is the actual timeline proving otherwise.
7/29 - Discussed the project with John, the owner. Requested a custom lattice fence to keep my dad, who has dementia, safe in the yard. John assured me his team could complete the fence design, level semi-steep spots, build paver patios, and re-sod the yard without issue.
8/4 - Paid half upfront. John promised to start on 8/8 and finish by 8/11 at the latest.
8/11 - Materials were dumped haphazardly in my yard on what was supposed to be the completion date. John texted that it would "look identical to the picture."
8/14 - John requested another payment and finally discussed the patio.
8/15 - Requested final payment, promising completion by 8/18. Last day I saw John in person.
Now for the timeline showing I "never said nothing not once":
8/21 - Texted John about major issues: crooked posts, huge gaps in the lattice, lattice size reduced from 3/4" to 1/2", and cheap material substituted for quality wood.
8/25 & 8/26 - Left voicemails for John with no response.
8/27 - I walked out and talked to the fence builders because random 2x4's had been added to the fence. I asked why they had done this, and they said John had told them to add them to get rid of the gaps. I explained I didn't approve of this and wanted the design we originally discussed. They spat out a bunch of random excuses about how it wasn't possible, etc. I asked why they hadn't been out for several days, and they said John had put them on another assignment. I texted John and then called him. He confirmed via the call (that he finally bothered answering) that he didn't blame me for being upset, that this wasn't what we discussed, and that he'd be right over. He never showed up
9/2 & 9/3 - Texted and called John while no one worked on the project.
9/4 - Called John from my husband's phone; he picked up. I confronted him about the unfinished pavers, cheap fence, dangerous dirt slope left for my dad, and ghosting us. He blamed us for not providing fence color (which was never requested nor needed yet). I gave him the color and requested completion by 9/6; he promised it would be done.
9/5 - Spoke with manager Jesse, who revealed John stopped him from finishing the pavers and refused to do the sod we paid for.
9/8 - I texted John
9/9 - John sent a new team out to work on the fence. The man, Moses, walked it and said it was terrible, and no wonder we were upset. He walked through what needed to be done. Said he needed to buy more material and never came back
9/11 - Texted and called John. He texted back claiming we "never said nothing not once."
9/12 - I texted and asked John to complete the work he agreed to. He said he'd gone "above and beyond to try to please me". We left it that I'd be getting an attorney
In September 2026, I won a legal judgment against John and recovered all my money. The work was completely unacceptable: posts were not properly buried or cemented, allowing my husband to pull them up by hand, and my 10-year-old daughter broke the flimsy lattice with a single kick. The entire fence would have collapsed in the first major storm.
John lied, cheated us out of significant money, and ignored our design requests and communication. I have texts, voicemails, photos, quotes from other contractors, and a court order proving how terrible this service was. Save your time and money--do not hire this con company.
