Tornado movers, especially the owner Deny, are TOTALLY unreliable, untruthful, and frankly, sloppy & inefficient movers. We hired them to move our business/studio based on their impeccable reviews, which have to be inaccurate. First, they arrived an hour late with 3 instead of four movers, and then went on complaining about parking for 30 minutes. They also ignored our original plan for them to use one small flight of stairs; which means they were completely inefficient during the move because they wanted to use a freight elevator that was much further from the street, taking them twice as long to load. They spent 7 hours loading a truck. We had mostly lightweight clothing boxes and a few pieces of lightweight furniture. (Chairs and one table.) WE WERE APPALLED. Then they broke our building elevator, on the last load, and spent 1 hour sitting around trying to fix it rather than taking the stairs. They also sat around when we repeatedly asked them to help take the trash out. They were to arrive at our new location at 3:30 PM and arrived at 5 PM, giving us only 2 hours to unload, which meant 4 of us had to HELP THEM UNLOAD and coach them because they were going SO SLOW. They didn't shrink wrap items we specifically requested shrink wrapped, and they ruined reams of fabric, broke our refrigerator in two places, and then charged us for 9 hours of moving without reimbursing us. They also complained about a lack of water and food - like how can grown men not be prepared for a full day of moving? We even got them sodas and chips and water earlier during the day to be nice. They promised to come back after the move for 2 hours to help us build racks and bring us money for the items they ruined, BUT STILL HAVE NOT. Everyday when we called (from OCTOBER 29th to today, NOVEMBER 8th) they had an excuse as to why they didn't show up. Immigration court, the employees were still at another job, their truck broke on the highway with the back door coming off, and finally today they tried to say there was bad reception on the call and then proceeded to yell at our business owner on the phone when we explained we would be contacting the Better Business Bureau. STAY AWAY FROM THESE CROOKS! They are unreliable, lie, and never reimbursed us for the items they ruined. They also continuously promised but then did not show up to help build racks based on the contract we signed. We paid them $1100 plus tip. ABSOLUTELY HORRIBLE EXPERIENCE. They are bullies, especially to women, disguised as a moving company. read more