I needed a trailer to haul my snowblower to repair shop. They had what I needed and let me return…read moreafter hours. Thanks for making this task earlier

I've have been using captains choice marine for a few years to do PM and shrink wrapping of my…read moreboats. Recently they rebuilt my Yamaha F200 motor they did a fine job at a fair price. I had another unrelated to the motor rebuild they displayed great customer service in coming out to where the boat was docked reviewed the issue and help me load the boat on my trailer. Hard to fine service like this. Thanks Tyler

Dave is "Master" of the Chris Craft World! We purchased a 1962 16 ft Chris Craft Ski Boat. Our boat…read moreneeded some TLC and we found Dave-searching and hoping for the best place for Chris Craft repair/maintenance. We were not disappointed. Dave took on our project. He took copious notes on what he found, told us what he thought we should do, and then he got to work. We knew we were in good hands because we could see the passion Dave has for his craft. (His knowledge can not be challenged.) He covered every inch of the boat. When all was said and done; we were able to take the boat out on a nearby lake. Dave took us through the paces, showing us what he did and why, and how to "love" our boat in the future. He also tweaked our trailer so that the boat would have a safe journey home. We are now enjoying our boat on Lake Maxincuckee thanks to Dave.

Dave Moore is very knowledgeable in boat construction and repair. His over 30 years of experience…read morein NW Michigan is extensive in both hull construction and mechanical systems. Along with his barns full of parts, if he does not have what you need he can make if for you in his extensive machine shop or knows someone who can help. He is very generous with his time to help you solve what ever problem you present him......definitely a 5 Star company.

Justin was recommended as the person who could solve a problem. On A Sunday afternoon I was driving…read morethrough Pellston and had a serious problem needing a knowledgeable diesel mechanic. Justin arrive ready and equipped to solve the problem. Not only is he a good mechanic he's a nice guy to spend 4 hours in a parking lot too.

From the owner: Call me for any of your mechanical needs!! read more

Terry does great work! He is a master of his craft - a true magician at boat body work -…read moreamazing! Great guy & easy to work with as well. Recommend Terry to anyone!

From the owner: Fiberglass Boat and PWC Repair, Indoor and Outdoor Boat Storage. Shrink Wrap Service, Mechanical…read moreWork, Boat Cleaning, Boat Rub-Out and Waxing, Boat Painting, Gelcoat Repairs

Thank you. THANK YOU!!…read more Kenny, James, and Zack and his crew did a GREAT JOB taking care of my boat, dock, and boat lift on August 27. Excellent examples of competence, teamwork, and efficiency. With great customer communication and interaction! Much appreciated! Eight months to go, and I'm already looking forward to greeting them again in the Spring!

Got a flat on the road near this business and they helped me get it changed and saved me. Very…read morefriendly people who helped me in a time of need. Thank you!

Mobile did a fantastic job in repairing the helm steering on my boat. It was done on a timely and…read moreprofessional manner

Rented a pontoon and jet ski about a month in advance for 8/26/23. Sean was friendly and…read moreinformative about the rentals with the weather after the storm we had. Our pontoon rental was for 9:30 am and jet skis were for 10:30 am and we were able to work around this and have them both delivered at 9:30 am. We were met at Clam Lake to go over the details of the pontoon and jet ski and how to work them. It took about 30 minutes to review the boat and jet ski details. Steve and Bob were gentleman who assisted us to load into the lake. We stayed on Torch Lake for 8 hours from 9:30 am to 5:30 pm and came back and unloaded. The process was very easy and quick.

Luhrs is a full service…read more Chris and Brendon are super professional and hard working Highly recommended Luhrs for all your boat and dock needs. Cory

We rented two jet skis and a 14-person pontoon for a bachelorette party. Unfortunately, our…read moreexperience was disorganized from start to finish. The blonde employee at check-in was professional and attentive, but once we finished the paperwork, no one told us where to go. We were simply told that a young employee talking at the counter was our guide. We waited outside for about 10 minutes before I finally went back inside to ask where we were supposed to be, only to find he had already walked out a side door. During the boat inspection, the guide almost marked the propeller as undamaged despite obvious chunks missing from two of the three blades. We had to point out the damage so it would be documented before we left. Things became much more concerning once we got on the water. We were handed four life jackets for two jet skis, told to wear two of them, and assured the other two would be placed on the pontoon. They never were. Later, one member of our group became uncomfortable operating a jet ski in the busy, choppy water near Torch Lake and needed to switch with someone else. That's when we realized we had no spare life jackets on the pontoon. With nowhere safe to dock, someone had to move between the pontoon and the jet ski without wearing a life jacket. We were immediately stopped by law enforcement and cited. The officer also pointed out that one of the jet skis was missing required registration numbers. When we reached the sandbar, we discovered the pontoon only had two small anchors for a large boat in rough water, and one of the jet skis had no anchor at all. Someone from our group had to spend the afternoon babysitting the jet skis instead of enjoying the day. Given the water conditions, I'm not convinced the jet skis should have been rented out that day to inexperienced riders. We returned about an hour and a half early. The dock staff were rude, instructed everyone to leave their belongings on the boat during fueling, and then criticized my group for not having a payment method at the fuel dock because our wallets were still on the boat. I also went to the office to discuss the safety issues we experienced, only to find the front door locked and no employees inside. Between the missing safety equipment, questionable maintenance, poor communication, and unprofessional customer service, this was not the experience we expected. There are plenty of other marinas in the area, and I would recommend renting from one of them instead

Rachel at the front desk is super friendly, very informative, & has a great personality that makes…read moreus as customers feel like she genuinely cares about our safety & that we enjoy ourselves. Thank you for all staff that helped us today 8-19-22

We had a fantastic experience from beginning to end with our boat rental! We planned to have a…read moreboating day during our visit to Traverse City and we were told that Torch Lake was awesome so we decided to rent here. We called a few times prior to booking wth questions, everyone was helpful and friendly. The place was easy to find and we were checked in, paid up and on the water quickly. Instructions for driving the boat and navigating the waterways were thorough. The boat was brand new, nice and clean! Better than some rentals for sure. The best part was that there was some rain in the forecast so they kept our phone number handy and contacted us when the radar started to show inclement weather. Anyone looking for a rental in this area- Please look them up!

This was our third trip to Torch Lake and first renting from an offsite pontoon rental company…read more I would say that the initial experience was hectic and not the most pleasant. The website was easy to use...however there are key points that I guess I missed. My family brought our own tube. The owner fussed at us saying we needed an extra 45 min. The big 3 person towable took less then 10 min to inflate. He fussed that we were using up all of his "towable life jacket and not paying for it"...we were so confused. He kept muttering that he should charge us $400 for using the life jackets The boat itself was nice and the actual person helping us was nice and helpful as well. I want to assume that it was a particularly busy moment for him as there were 4 other families... I guess the part that really messed up thr experience was while docking and returning the boat was a bit rushed, we all made sure to leave our life jackets on the baot as instructed...15 min later we received a call from the owner accusing us of stealing life jackets...we were truly upset and in shock. We dont steal life jackets like that's so random and the two guys loading thr boat back up the trailer saw that nobody wore a life jacket. It was very upsetting finish to a nice day on the beautiful Torch Lake.

We chose Up North Pontoon Rentals after checking out many other options. Up North had the best…read morepricing, and they allowed us to take our dog for free. They provided all the instruction and help we needed for a great day on the water. Because they are off site, we followed their trailer as they led us to the nearby Torch River public access site. We were able to park along the access road with no problem. After another quick review on boat operation, we headed up the river at a very (no wake) speed, enjoying the great views of the local homes along the way. It was a great relaxing trip before we reached the lake itself. Once we reached the open water, we zoomed around to get a good look at Torch Lake before we headed to the sandbar. Special mention of the Up North Crew who patiently provided support when we needed it, and didn't make us feel any more embarrassed than we already were for our mistake! They were also very accommodating when we had a schedule change. The time spent on the sandbar was great; the afternoon passed quickly. After our return to the access point, Up North led us back to their office. The day really was perfect. I recommend Up North Pontoon Rentals for a guaranteed good time.