I'm in from out of town looking for a hat for work. I only had two really guidelines and that was…read moreit had to be a cattleman's crease and something I could beat the heck out of because in law enforcement we sometimes get our hats knocked off our heads. Walked in and was a bit overwhelmed with the amount of hats on the wall and thought I was about to get roped into trying on a million different hats. I wish I had asked for her name but the nice lady working today was super friendly and enthusiastic. She immediately had an idea for me to try and I instantly loved it! I also appreciate she didn't try to put me in a crazy expensive hat. I was willing to spend more than I did but she found a great looking budget friendly hat that fitted all of my needs. 10/10 will come back for future western wear or even shop online if they have that option.

Absolutely amazing western shop! A hidden gem in the 805. The merchandise is high-quality, unique,…read moreand beautifully curated. The owner and staff are incredibly friendly, welcoming, and knowledgeable. You can truly feel the love and pride they put into this shop. Highly recommend!

I loved this place when it opened. I shop regularly, it's really nice to try stuff on when I was…read morelimited to only online shopping for so long. But wow this store has been on a steady decline the last 8 months. The staff member with the blue hair is so unfriendly, I have interacted with her on at least 4 shopping occasions and all have been unpleasant. She's not friendly, makes rude facial expressions to her coworkers when working with customers and thinks nobody notices. She has never greeted me. The really friendly customer service staff have never lasted here, but all the unpleasant ones remain which is usually a good indicator that management is lacking. Now when I go to the store I just keep to myself, I'm too nervous to ask for additional sizes due to so many unpleasant experiences. It's not just the girl with the blue hair, but she does seem like the worst. Too bad, it's a beautiful store styled well and in a great plaza.

Great store! The associate, Amanda, is awesome. She always knows what styles, colors, and sizes…read morewill work best for me---and she's honest! I just wish the store was a bit closer to me, being as I am in Ventura.

I came here after an exhaustive search at Nordstroms and a horrendous experience at Macys for a…read moredecent suit. Robert was the most compassionate, patient and most well versed person in suits. The minute that I walked in, he immediately walked over and assisted me with selecting the right suit and pair of shoes. He listened to all of my requirements and was able to narrow down the best suit for my needs in just a few seconds. Their onsite tailor came out and took all my measurements and even had my suit ready before the week was over! I have a slightly overweight and stocky upper body type -- their tailor worked his magic and made all the right adjustments to my suit to ensure a comfortable and relaxing fit. If you're looking for a cheap one-time suit, this place isn't for you. Their clothes are all imported and are therefore much pricier than department store clothes, though you're paying for the quality and precision craftsmanship. I would rather invest in this amazing line of clothes than keep buying overpriced luxury brand clothing from department stores that lose their color after one wash and fit awkwardly. I highly recommend this clothing store to anyone looking to enhance their wardrobe and stick out amongst the crowd.

We picked this place to buy my fiancé suit and Robert's service was Excellent, from our very first…read morevisit to ordering the suit and trying on along with measurements!!! He was a class act. When we went to try on and pick up..it wasn't Robert. This man was so rude...he spoke extremely rude to me and was not a pleasure. He might even be the owner. We invested in what to us is an expensive suit $800 and would expect better service during try on and pick up to make sure we were happy. It was the complete opposite!!! We had already paid for the suit. I was very upset with this service and thats why I am here. I wish we would've just come back when Robert was working!!! I will never give this owner my business again or refer my family or friends here.

Amazing experience with our consultant Josh. He was so kind and professional. There was no pressure…read moreto buy anything. He helped my fiancé find a suit. Would come back again! 10/10 customer service from Josh.

Had a great experience. Our sales associate was Tommy. He did an amazing job and was so helpful and…read moreanswered all of our questions. Thank you Tommy!

This store is so nice! The sales staff is not only friendly but extremely helpful and makes the…read moreshopping experience truly enjoyable! Highly recommend this store!

I've shopped M Frederic for years, and have never been disappointed in the quality, styles and…read moreselection. Their sizing is accurate and I love the distinctive selection of clothing, even adorable baby and children's clothes. I've always gotten more than my fair share of 'bang for the buck' in compliments and how well the clothing holds up. Love that there are so many M Frederic locations now

Came here for their grand opening and the employees I interacted with seemed friendly and genuinely…read morehelpful. Wish this brand made leggings with side pockets though. Maybe someday *crosses fingers* Store has mostly women's attire, but if I remember correctly, there is a section for men.

From the owner: Visit Alo to experience an elevated wellness brand with studio to street clothing, yoga gear and…read moreluxury performance skincare.

As soon as I walked in I felt like a doll playing dress up. I felt truly taken care of. My dress…read morefit like a glove once finished and the bustle was beautifully put together. Couldn't have been happier. Pleaaaaaase trust VIP with your special occasions. They're top notch and professional. Be back soon! En cuanto entré, me sentí como una muñeca jugando a disfrazarse. Me sentí verdaderamente cuidada. Mi vestido me quedó como un guante una vez terminado, y el recogido de la cola estaba confeccionado de forma exquisita. No podría haber quedado más feliz. Por favoooor, confíen en VIP para sus ocasiones especiales. Son de primera categoría y muy profesionales. ¡Volveré pronto!

Alberto did a fantastic job on a few pairs of tech fabric pants I brought in. He was extremely…read moreknowledgeable about how to go about making the alterations so that they would look as best as possible. The job he did was as good as it gets and I frequently have my clothes tailored for the profession I'm in so I'm pretty well-versed on good vs poor work. With regard to pricing, they are extremely reasonable compared to other tailors I've dealt with. I would HIGHLY recommend stopping by for your tailoring needs. Very impressed and I will be back.

I came in looking for a pair of slip on shoes because I recently had surgery making it difficult to…read morebend. McKenna was so sweet. She went above and beyond to help me as I'm not super mobile. She even helped me scotch-guard my new shoes in store so that I would not have to do extra work at home. I greatly appreciated her care and excellent service.

This review is for Jackson he is an absolute JOY! Made my experience here trying on shoes iconic…read moreall while giving me helpful advice about what shoe size to go with. I hope get gets the praise and recognition he deserves for really going above and beyond!!

Better personnel. Personnel that do not stand around and talk to other employees about boyfriends…read morethat do not do their job! I love Nordstrom! Their store is immaculate, beautiful, and very stylish. They have very. Ratify clothes. My daughter and I went here and not one person asked if they could help us! Each group had 3 people standing around talking to each other but not helping anyone. We were looking at jewelry and two women were blocking the case. They were talking to their friend at the counter and resting their packages from other stores. They did not move so we never did get to look in the case. I love Nordstrom but I'll never come back here to be ignored. It was not one area but all the employees in the store. What a waste of our time.

HUGE SHOUT OUT TO GLORIA for helping my daughter and I in the shoe department. She made our visit…read morethere so pleasant. She was SO helpful and made sure my daughter chose the right size based on the type of fit the shoe had. I was so grateful for her advice and assistance. We will be back for sure.

Karim just helped me to find quality suits that fit me. As a tall individual, this can be a…read moredifficult task and Karim was able to size me in an instant by eye. He knew the inventory well and went above and beyond to help my fiancée and I select options that suited our taste. I am hoping the tailoring takes less than the week we were quoted as I am so excited to try them on and wear one to work. Thank you so much Karim and 3 Day Suit Broker team! God bless you

I took my son in for a new suit. He wears a bigger size so I was not sure he could be fitted…read moreproperly,but they do have larger sizes. Our salesperson was new there but he was really great. He took time and we walked out with a complete new outfit including shoes, shirt, belt and tie. Pricing was excellent and they have a huge selection. Awesome place to shop for a suit. Note the hors though they are only open 4 days a week.