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    Topline Motorworks

    4.8 (18 reviews)

    Services - Topline Motorworks

    Routine automotive maintenance

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    10 years ago

    These guy's are the best period. I've been going here for several years and will never take my car to any other shop.

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    Review Highlights - Topline Motorworks

    “My car is much happier and feel so much safer knowing Eric did excellent work to make it run smoothly.”

    Mentioned in 8 reviews

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    Greg's Japanese Auto - Mouse had been nesting in my cabin air filter - yucko! Got it changed out the same day, thanks, Greg's!

    Greg's Japanese Auto

    (85 reviews)

    I had a very disappointing experience with Greg's Japanese Auto and would not recommend them based…read moreon both the communication and the diagnostic service I received. I brought in my 2004 Honda Odyssey because of an intermittent transmission problem. I explained in detail that the vehicle had occasionally failed to engage properly and appeared to go into limp mode. I also explained that about two months earlier, while driving from California to Washington, the transmission had overheated and pushed fluid out through the dipstick tube. I specifically told them this because there was still old dark transmission fluid residue around the top of the transmission. I left the vehicle with them for approximately a week. During that time, communication was extremely poor. I rarely received updates unless I called them myself. When I did call, I was repeatedly told they would get back to me, but I continued having to follow up to find out what was happening. When I finally picked up the vehicle, I was charged $242.87, including $219.99 for diagnostic time. Their paperwork says the diagnostic service includes a test drive, computer scan, monitoring the data stream, evaluating diagnostic information, and checking applicable technical service bulletins. However, the actual written findings were extremely limited. Their report states that the vehicle was "shifting OK at this time," that the transmission fluid looked clean and the level was OK, and that they found code P0730. It then states that the transmission had "failed internally" and recommends replacing the entire transmission. They quoted me approximately $7,400 for the replacement. When I asked how they determined that the transmission had internally failed, I was simply told it was based on their testing. I was not given any detailed test results showing what specifically established an internal mechanical failure. If I am paying over $200 specifically for a transmission diagnosis before being told I need a $7,400 repair, I expect a clear explanation and documentation showing how that conclusion was reached, especially when their own report says the vehicle was shifting normally during their test drive. Maybe the transmission ultimately does need replacement. That is not my complaint. My complaint is that after leaving my vehicle there for approximately a week, repeatedly having to call for updates, and paying $242.87, I left without a clear explanation of what testing actually proved that the entire transmission needed to be replaced. Between the lack of communication and the lack of detail supporting such an expensive recommendation, I was extremely disappointed with my experience. You're better off going to Firestone down the street, and they're a rip-off, so that goes to show.

    I've owned a few Japanese cars over the year and this place was highly recommended. I've gone to…read morethem for a few challenging things. The sunroof on my Infiniti would not close and that was very frustrating and concerning to me, especially living in an area they get so much rain. I took it in first thing in the morning and a couple hours later they were calling to let me know that they had fixed the problem On another occasion, I was clumsy, attempting to change out my standard headlamp bulbs to some high visibility ones. I quickly hit my mechanical threshold, but not before I rendered one of the lights interoperable. Very tight working conditions. I took it into the shop and they called me an hour later saying that it was done. Other than those occasions, I've had some general work done, including oil changes and 30 and 60,000 mile maintenance packages. I have always found them to be courteous, offer a shuttle vehicle back to work and great communication. I highly recommend Greg's Japanese Auto.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (109 reviews)

    Exceptionally pleased with the service I received today at Firestone in Tukwila. I was impressed…read morewith the superior level of customer service from the start of my initial call (when I was on my way down here) with Matthew. He was super knowledgeable about all the tires and gave me straight-shooter information so that I could make an informed decision of what tires to get. When I got here, he pulled up two different types of tires so I could see them both, and explained the differences between them. Back at the counter, he and another employee, Robert, continued to give me useful information - like the road noise decimal ratings for the two types of tires that I was looking at. And discussed two other minor (cosmetic and electronic) issues that my car is having, and gave me estimates and recommendations on what to do. I ended up going with the Bridgestone Dueler AT Ascents for my GMC Yukon Denali SUV. It was getting close to closing time, and Matthew let me know that it would be tight on timing doing an alignment. He and Robert said they could likely stay late to make it happen, since I'm supposed to be leaving on a road trip tomorrow. They totally saved the day! Very grateful for them, and VERY happy with this 5-star experience I've had at Firestone! Looking forward to coming back here and getting great ongoing service every 6 months when I come back for alignments and rotations!

    incredible help and work from matthew and dustin. quick to help me. very professional and great…read morepricing.

    Topline Motorworks - autorepair - Updated October 2026

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