This is the only brand I would get for my kitchen hood. I bought one 25years ago and it is still…read moreworking. When I needed to get another hood for my new construction, I went and bought a newer model of the same brand. They pact in more features than I anticipated. The lowest fan speed is very quiet and the highest speed can really suck. You can control the fan speed by just waving your hand in front of the hood. It is well built with high quality. Of course, the price does reflect the quality but I totally believe it is worth the money. I've read some reviews about bad store service but my experience was just the opposite. The store layout needs some improvements but two ladies there were helpful and accommodating.

If you want the best range hood in the market that ACTUALLY works, this is THE best place to get…read moreit. When I say "actually works" I mean that your range hood will suck the smell, odors and grease out of your kitchen. The range hoods here are extremely strong and can suck up a pan lid. The CFMs of the range hood are from 750ish plus. That's 2X or more CFM than the range hoods at your normal big box stores. The range hoods from the big box stores are usually just for style. Apparently this store is the head quarters and I would have to say that the interior of the place definitely looks like a warehouse. They have some models of range hood connected and powered so you can play around and test it. They come in different styles, color, and power but all of them are pretty strong, even the entry level models. Parking is street parking only so it's not many spots. There is no dedicated parking lot. Pricing is on the expensive side, you can get a range hood from a big box store for like 100 dollars, but here it's like 450+. The top of the line models are 650+.

Great service! Our water pump for cleaning broke after four years, but it came with a 10-year…read morewarranty. I called customer support, and they promptly sent us a replacement part along with installation instructions within a few days. We were able to replace the part ourselves successfully. The customer service team was responsive, friendly, and easy to work with. Highly recommend!

We love the steam hood range we purchased a couple years ago. So much that we just purchased…read moreanother one for our ADU in the backyard. The gals are helpful and install is quick and easy. Range also comes with a warranty. Our light went out and they sent a tech out in a few days. Very efficient.

I had an outstanding experience at the Lowe's Outlet in Monrovia. The store was exceptionally…read moreclean, well organized, and easy to shop in, but what truly made my visit memorable was the outstanding customer service from the manager, Chris Stevenson. Chris went above and beyond to help me with my purchase. He was cheerful, patient, knowledgeable, and genuinely cared about making sure I found exactly what I needed. Thanks to his guidance, I purchased eight appliances, and I felt so confident in his recommendations that I also purchased the five-year protection plan for every one of them. Since the pandemic, it has become rare to find someone who brings this level of enthusiasm, professionalism, and genuine kindness to customer service. Chris made the entire experience enjoyable and stress-free. He made me feel valued as a customer, and his positive attitude was contagious. Lowe's is fortunate to have a manager like Chris Stevenson. He represents the company exceptionally well, and because of him, I will gladly continue shopping at Lowe's and recommend this store to others. Thank you, Chris, for making what could have been an ordinary shopping trip into such a great experience.

Good selection of appliances Fast checkout and loading…read moreStaff were helpful and friendly

Went in to buy some Big Green Egg accessories when they were liquidating them out of inventory…read more Sarkis was super kind and helpful, even brought me a cart so I could load up my haul and bring it to the register. He patiently entered each piece by SKU and had to manually apply the discount for each line item (of 34 items!). He didn't complain, all while directing other customers to his associates and fielding a ringing phone. Service was exceptional, everyone there was super kind and helpful. It's not close to where I live, but I certainly wouldn't hesitate to shop here again. I'd endorse giving Howard's a chance if your are appliance shopping!

Grigor helped us find the best appliances for our new home. Best bundle prices for top of the line…read moreproducts. So excited to get our new kitchen ready to go !

Went in looking for an entry level range hood. The cheapest one is $280. The next one up is $400 +…read more$40 for installation. Also compared prices at PacAir & San Yang Pai. I like PacAir, but the cheapest one is still pricer than its competitors. Plus, the aesthetics of the range hood was so-so. San Yang Pai's entry level one wasn't to my liking. Thought it looked ugly & tacky (Sorry if there were any fans out there). On with the salesperson. PacAir's salesman was attentive. Actually, he wouldn't leave (even after I said "thank you" numerous times and that we would like to look around ourselves). Sakura's salesman explain a lot in detail. Except he (assuming it was Daniel) was busy helping a couple that stepped in just before us. The saleswoman, Sharon was busy on the phone (and I could tell she wasn't on the phone with a customer). Waited a good 15 mins or so before she came out. Hence, the minus star. San Yang Pai's saleswoman was annoying. Yes, I know she's a salesperson-that is what she does/it's her job to make a sale. The thing is she only cares about making a sale. Can be pushy...a bit of hard sell. Why does Asian salespeople always make a hard sell?? Soft selling might go further...just saying. Anyways, overall, the transaction was smooth. Installation was smooth as well. I forgot I have a old duct I could have used. End up having Daniel (I think that was him- didn't ask for his name) put in a new one. Cost an extra $15. All in all, I would recommend their service & product. Used Sakura range hood a long time ago. Honestly, all three brands have pretty good/high "cfm"s compared to Broan or Nu Tone.

The noise level is unacceptable and does not match the specifications even on the lowest setting.read more

I don't typically write reviews, but the exceptional service I've received at the Ferguson Plumbing…read moreShowroom in Pasadena deserves recognition. Working with David Laycock has been a total game-changer for my professional projects. Having collaborated with him on numerous occasions, I am consistently impressed by his deep product knowledge and his mastery of the customer service side of the brands he represents. He handles every detail for my clients with the utmost professionalism and efficiency. David represents Ferguson perfectly, and I plan to continue being a client as long as he is there. Five stars from both me and my clients!

The staff, including those at the front desk, were friendly and helpful. Andy was especially…read moreknowledgeable, patient, experienced, and generous with his time. Jesse was accommodating as well on another visit. If you want to avoid a long wait before being shown around, I recommend booking an appointment in advance. The store has an extensive inventory, although the showroom isn't large enough to display a significant portion of it. It appears to cater primarily to a higher-end clientele, with many visitors being interior designers rather than homeowners. As expected, prices tend to be on the higher side. If you know the manufacturer's stock number, you may be able to find some of the same items through online retailers such as Wayfair. However, for large purchases like bathtubs, it's worth considering the delivery experience. Ordering elsewhere may carry a greater risk of delays, logistics issues, or the absence of white-glove delivery services.

Came in today and had such a great experience looking at kitchen faucets and TOTO toilets. Upon…read moreentering, despite most of the staff being in midst of checking out customers, we were still greeting/acknowledged. Heading upstairs, Salesperson Kate on the 2nd floor is phenomenal; knowledgeable, proactive, and personable. Super appreciated her assistance today. Even my husband was paying attention! LOL This combo has made us confident to finally make this first time purchase with this team. Prices are also competitive when comparing with other retailers.

I wasn't gonna give any star but got to put one as they don't deserve any! LATELY since the housing…read moremarket tumbled, HIGH PRICE OF HOMES and interest rates UP & just unbearable therefore no one renovated kitchen, bathroom.......their SALES NOT UP TO PAR. Sales person nice & seems sincere but once sales transaction done-it would make you felt like a HIT & RUN. Unqualified installer Gas Dryer unqualified with no due process and Due-Diligence after installation completed -they would make you feel like a Drive -Thru McDonald's NO GAS DETECTOR Equipment ON HAND to ENSURE whether the installation COMPLETED and Safe for consumers. Thanks GOD I ASKED lot questions. By the way this guys came in with NO-BOOTIES and willing to ROLL THEIR DOLLY ON YOUR millions home on a HARDWOOD FLOOR. Please CHECK IF THEY ARE CERTIFIED GAS/Electrician. I RECOMMEND TO BUY appliances DIRECTLY FROM MANUFACTURER\s.

We recently purchased a refrigerator and a washer/dryer from Team SoCal, and the experience was…read moreexcellent. Since this was our first time buying these appliances, we had very limited knowledge about the installation process. Billy was incredibly accommodating, patient, and took the time to answer all of our questions. He went above and beyond to make sure our washer and dryer were installed properly, especially when a few unexpected issues came up. His professionalism, dedication, and willingness to help made the entire experience stress-free. We truly appreciate his outstanding customer service and highly recommend Team SoCal!

I have nothing but love for this place. Over the years I have bought 2 refrigerators, and one…read morewasher dryer unit from them. Each time was super low stress, quick and easy. I especially appreciated their same day delivery on both occasions when I was replacing my older fridges that stopped working suddenly. Today I had another old fridge take a dive, but suspected/hoped it might be saved. I called to verify that they did repairs on units not purchased through their store, and spoke with Nancy. She said they did, and that she could have a tech to me in less than an hour!! Rudy showed up about 40 minutes later, and was able to very quickly diagnose a faulty fan that he was able to fix just as fast. He was polite and efficient, and he didn't try to upsell us on anything. A refreshing professional. I will continue to make SoCal my first choice for any appliance needs for sure.