Great service through and through. Walked in, got helped, chose my machine and paid all within 20…read moremins. Delivery was on time as they promised. Oso and the other gentlemen were great. Quick removal of the old machine, quick install. Overall, great rapid experience.

Horrible customer service from the owner, had an issue two months after purchasing a dryer, no call…read moreback no tex back nothing. The delivery guys were solid , but dont buy from here..

This is the only brand I would get for my kitchen hood. I bought one 25years ago and it is still…read moreworking. When I needed to get another hood for my new construction, I went and bought a newer model of the same brand. They pact in more features than I anticipated. The lowest fan speed is very quiet and the highest speed can really suck. You can control the fan speed by just waving your hand in front of the hood. It is well built with high quality. Of course, the price does reflect the quality but I totally believe it is worth the money. I've read some reviews about bad store service but my experience was just the opposite. The store layout needs some improvements but two ladies there were helpful and accommodating.

If you want the best range hood in the market that ACTUALLY works, this is THE best place to get…read moreit. When I say "actually works" I mean that your range hood will suck the smell, odors and grease out of your kitchen. The range hoods here are extremely strong and can suck up a pan lid. The CFMs of the range hood are from 750ish plus. That's 2X or more CFM than the range hoods at your normal big box stores. The range hoods from the big box stores are usually just for style. Apparently this store is the head quarters and I would have to say that the interior of the place definitely looks like a warehouse. They have some models of range hood connected and powered so you can play around and test it. They come in different styles, color, and power but all of them are pretty strong, even the entry level models. Parking is street parking only so it's not many spots. There is no dedicated parking lot. Pricing is on the expensive side, you can get a range hood from a big box store for like 100 dollars, but here it's like 450+. The top of the line models are 650+.

Aaron and Jared were so helpful and really gave my neighbor (who I was helping) the best deal. Very…read morepatient with all our questions and helped us find exactly what she needed. Such a great deal and value!

Ok Ya'll settle down, this is an outlet store, ALL KINDS OF GREAT STUFF HERE AT 80-90% OFF!…read moreI didn't let my so-called contractor order me one, if he was a contractor he should have just picked it up for you and delivered it to you? why would you pay a fee when your contractor should've taken care of it, that's what you pay a contractor for, Next, you should have tested it, they have the plugs and they will pull it out for you to inspect and plug in and see it run, who buys something that they don't test? AGAIN, ITS AN OUTLET STORE, I went in for an appliance package after going to a shady garage store in Irwindale, and prices were the same for very used, ATLEAST THIS OUTLET STORE OFFERS NEW OR SLIGHTLY USED AND NOTED WHEN YOU BUY, IF YOU WANT GREAT PRICES AND LIQUIDATION PRICES, DUE YOUR DUE DILIGENCE AND CHECK THIS LOWES OUTLET STORE MONROVIA, IF YOU NEED SPECIAL ATTENTION WHICH IT SOUNDS LIKE ALOT OF YOU DO! ASK FOR CHRIS 10 OUT OF 10. Light sconces, 9' Patio Umbrella's, Wine refrigerators 100.00, shelving, oh yeah, AA batteries whole pack for 10.00......if you don't go for the appliances then go check out the other items, I paid for some items and sold it at my garage sale and made over 500.00 Happy Holidays

Grigor helped us find the best appliances for our new home. Best bundle prices for top of the line…read moreproducts. So excited to get our new kitchen ready to go !

Went in to buy some Big Green Egg accessories when they were liquidating them out of inventory…read more Sarkis was super kind and helpful, even brought me a cart so I could load up my haul and bring it to the register. He patiently entered each piece by SKU and had to manually apply the discount for each line item (of 34 items!). He didn't complain, all while directing other customers to his associates and fielding a ringing phone. Service was exceptional, everyone there was super kind and helpful. It's not close to where I live, but I certainly wouldn't hesitate to shop here again. I'd endorse giving Howard's a chance if your are appliance shopping!

The noise level is unacceptable and does not match the specifications even on the lowest setting.read more

Went in looking for an entry level range hood. The cheapest one is $280. The next one up is $400 +…read more$40 for installation. Also compared prices at PacAir & San Yang Pai. I like PacAir, but the cheapest one is still pricer than its competitors. Plus, the aesthetics of the range hood was so-so. San Yang Pai's entry level one wasn't to my liking. Thought it looked ugly & tacky (Sorry if there were any fans out there). On with the salesperson. PacAir's salesman was attentive. Actually, he wouldn't leave (even after I said "thank you" numerous times and that we would like to look around ourselves). Sakura's salesman explain a lot in detail. Except he (assuming it was Daniel) was busy helping a couple that stepped in just before us. The saleswoman, Sharon was busy on the phone (and I could tell she wasn't on the phone with a customer). Waited a good 15 mins or so before she came out. Hence, the minus star. San Yang Pai's saleswoman was annoying. Yes, I know she's a salesperson-that is what she does/it's her job to make a sale. The thing is she only cares about making a sale. Can be pushy...a bit of hard sell. Why does Asian salespeople always make a hard sell?? Soft selling might go further...just saying. Anyways, overall, the transaction was smooth. Installation was smooth as well. I forgot I have a old duct I could have used. End up having Daniel (I think that was him- didn't ask for his name) put in a new one. Cost an extra $15. All in all, I would recommend their service & product. Used Sakura range hood a long time ago. Honestly, all three brands have pretty good/high "cfm"s compared to Broan or Nu Tone.

I don't typically write reviews, but the exceptional service I've received at the Ferguson Plumbing…read moreShowroom in Pasadena deserves recognition. Working with David Laycock has been a total game-changer for my professional projects. Having collaborated with him on numerous occasions, I am consistently impressed by his deep product knowledge and his mastery of the customer service side of the brands he represents. He handles every detail for my clients with the utmost professionalism and efficiency. David represents Ferguson perfectly, and I plan to continue being a client as long as he is there. Five stars from both me and my clients!

Great store. Selection was vast and prices were below average. Easy to order items on their web…read moresite. Fast delivery

Ricardo was very professional, highly efficient, and he knows his product well. He is also well…read moreorganized. Everyone was very friendly and helpful. A great experience with great customer service! We thank you.

Chris Dickerson helped us pick out all our appliances for our new kitchen remodel and he was…read moreamazing! So knowledgeable, very patient and professional. He really cares about customers. Prices were great, super easy. And... can't forget about Diarra Elahee who helped me pick out all our kitchen, laundry room and wet bar faucets! Talk about being detailed and patient! Diarra was so willing to help and answer all my questions. She also helped me save some $. Highly recommended Pacific Sales in Pasadena. Ask for Chris D and Diarra!

I have nothing but love for this place. Over the years I have bought 2 refrigerators, and one…read morewasher dryer unit from them. Each time was super low stress, quick and easy. I especially appreciated their same day delivery on both occasions when I was replacing my older fridges that stopped working suddenly. Today I had another old fridge take a dive, but suspected/hoped it might be saved. I called to verify that they did repairs on units not purchased through their store, and spoke with Nancy. She said they did, and that she could have a tech to me in less than an hour!! Rudy showed up about 40 minutes later, and was able to very quickly diagnose a faulty fan that he was able to fix just as fast. He was polite and efficient, and he didn't try to upsell us on anything. A refreshing professional. I will continue to make SoCal my first choice for any appliance needs for sure.

My husband and I purchased a washer & dryer set on 02/15/26 and scheduled it to be delivered to our…read moreresidence. We were also able to request for them to pick up our old washer & dryer for an additional fee. Totally worth it. Rudy and Paolo delivered our new appliances the next day, today, and were thorough and attentive when installing them. We were informed our gas valve needed to be replaced along with a longer gas hose. With our permission at an additional low cost, Rudy was able to restore said items quickly and asked if we had any questions or concerns after installation was complete. Thank you to Rudy and Paolo for your professionalism and great service. We will continue to shop from Team SoCal Appliances!

Thank you Linda Lopez at the Pasadena store!. We are…read moreremodeling a kitchen and a studio apt. and Linda spent time in multiple appointments working with us to specify appliances based on what we wanted and what fit in our budget. She is very knowledgeable on the different brands and their capabilities and performance. She provided us with spec sheets and options so we could finalize our choices. Linda also consulted with other SD experts (Marty)to be sure we had the necessary parts for smooth installation. Linda is also proactive, when we ordered a specific linear drain she also informed us that we would need an additional part to make the drain connection. We are now starting to take delivery on our order. Because of the nature of construction projects/contractors timely delivery from Synder Diamond is critical. Linda has continued to follow through on our order and has helped Courtney to problem solve to be sure we have what we need when the contractors are scheduled to work. We appreciate Linda's sense of urgency. Linda not only sold us the appliances but is also interestedI in making sure we get what we wanted/needed and keeps us informed and always willing to answer our questions and help. Thank you Linda Lopez. I recently took delivery on all of our appliances from Synder Diamond. The scheduling with Courtney went smoothly and she scheduled a time to accommodate the parking restrictions in our area. The delivery team of James and Devone arrived within the scheduled window and communicated when they would arrive closer to the actual delivery. They were very helpful in hauling away old appliances and placing new appliances where we needed them in a secure location. Thank you delivery team.

Our experience at the Van Nuys office was frustrating and costly to our project timeline. Jesse De…read moreRegil told us our shower set order would arrive within a week. It didn't -- and we only found out because we had to follow up ourselves four days later. Jesse wasn't available, so Denisse Trejo informed us the items wouldn't ship until the end of May, a full month behind schedule. We had to cancel the order because the delay puts our entire installation timeline at risk. Jesse should have verified stock availability before taking our order. Instead, we were given information that turned out to be inaccurate, with no proactive communication about the delay. This level of service is not acceptable, and we hope steps are taken to prevent this from happening to other customers. We ordered from Fergusson - no issue.

My heaven ！！ Staff are always so attentive and friendly…read more Got several very cute items today.

For the first time ever, I finally got to see a Bat Flower in person. These are nearly impossible…read moreto find at nurseries. Last summer I was searching for a bat flower & one nursery I called, claimed "no one carries them in Southern California because they can't grow here" ... which is laughable considering a lot of stuff isn't native here but still grows ! Anyways yes there was ONE bat flower plant left. It was quite pricey too around $110. I didn't buy since I have my own plant now (which hasn't flowered yet). I was a bit disappointed when I asked for help. I have been looking for an Egg Magnolia (Magnolia liliifera) which are very hard to find ! When asking the employee, she asked a colleague with her hand held radio. She tried a few times, but no response. She then showed me the very small selection of Magnolias they have - which wasn't much at all. I honestly didn't think she knew what an Egg Magnolia is. Really if you work at a nursery you should know more about plants, because from my interaction I could tell it was her first time hearing about this specific plant. If you're looking for rare plants, you may find what you're looking for. The inventory is quite vast & overwhelming. I suppose for an average person not looking for anything specific, this place would be lovely. I purchased an agave celsii nova for my front yard & a white rhino agave - 6" pot for around $80 which is a steal ! I have not seen them that low anywhere.