Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

Hansel Hernandez and his crew did a tear down of our existing patio. The very professional and…read morefriendly. They did a great job on the clean up. I highly recommend their services.

Fix My Home provides exceptional professionalism and outstanding service. Their entire team is…read morereliable, detailed, and dedicated to delivering top-quality results on every project. I want to extend a special commendation to Darren, Alec, and Elijah. Their expertise, strong work ethic, and commitment to excellence truly set them apart. They make the entire process seamless. If you are looking for a dependable and highly professional team, Fix My Home is an excellent choice.

I didn't end up working directly with Fix My Home, but they absolutely earned my trust -- and if I…read moreever have water damage, I know exactly who I'm calling first. I reached out to them because of a leak, and honestly, they could have easily brushed me off or tried to sell me a service I didn't need. Instead, they took the time to help me realize I was being misled by multiple other plumbers and service people I had already spoken to. That kind of honesty and integrity is rare nowadays. They didn't have to help me at all but they did. They even referred me to a reliable plumber -- and if it weren't for that referral, I'd probably still be sleeping with a leak in my ceiling. The time and care they put into helping me (without making a dime off of it) speaks volumes about their character and professionalism. Thank you, Fix My Home, for going above and beyond.

Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.

They're great! Communicative and awesome. A+++ Drue, specifically, was my point of contact.read more

Reasonable prices and a very professional, knowledgeable team. I first spoke with Cici for a…read morequote--she was so friendly and helpful that I decided to book right away. Alexis came to collect samples and called to confirm before arriving early. He did a very thorough test and was very respectful of my place. When I mentioned my home is shoe-free, he kindly put on shoe covers without hesitation. Fantastic team! Hopefully I won't need their services again, but if I do, I'll definitely return.

This is the second time I've used JLM and I'd still recommend them. I'll list the pros and cons of…read moremy experience. Positives: Friendly customer service. Good communication and quick scheduling. I was able to have a technician come out the same day I called to schedule. The technician was extremely friendly and helpful. He answered all my questions while he was concentrating on the testing, set up etc. He was careful with his words meaning he didn't cause any unnecessary stress or anxiety. He wasn't pushy and was conscious of the cost while also recommending what samples are needed or suggested. He was clean and careful. Cons: Expensive compared to other mold testing companies. The invoice can quickly add up. I originally planned for about $800 ($500 base fee plus $75 for 4 samples). I added on asbestos test and that brought my bill to over $1300. In some ways I see this as a positive though because you get what you pay for (I hope and can't compare to any other company). My whole house wasn't moisture mapped as I was told it would be. The tech said they only focus on the reported areas of concern. Not a big deal but would've been nice to know. I kept getting rescheduled by 15 minutes. The tech was running late then running early so that was a little confusing. I jokingly asked them if I get compensation for the changed appt time since I signed the contract already (they charge $150 for any changes). They said no. The report is a bit confusing as it was the first time. The most annoying is that in the asbestos report they suggested further testing. Likely costing another $1000 or more. I thought I was already paying for the best testing. This feels a bit like a trick in some ways. Overall I'd go to JLM again. I suggest to do some research beforehand though to know exactly what you need done (AND WHY meaning are you renovating or just wanting to know for health reasons etc) so you don't get unneeded tests or costs.

We were looking for a professional company that is highly rated. We called many mold inspectors,…read moreasked for referrals from friends and one kept promising he was going to call me, via email, and never did. What we found was that most of them are either too busy or just do not care to help. When I called Michael Azencot's number, he answered right away. Michael listened to my concerns and scheduled an appointment for the same week. We initially just asked for certain rooms to be tested, when the results came back. We called Michael again. to test the whole house. The first time it only took 3 days to get the test results. This time, it only took ONE day! Wow, thank you Michael and Diego. We appreciate you and your professionalism.

Fast response and Owen seemed to be very knowledgeable. He came within the hour because he happened…read moreto be in the area.

We had a mold issue in our primary bedroom. Ricky gave a thorough quote and helped to feel…read moreconfident that the remediation scope would fully address the issue. His team set up a solid containment, performed the work to scope, and passed clearance testing with a third party company. They also offered to leave their containment up (including some temp poles) for the duration of my build-back project. The team was careful of my house during the demo which involved carrying large, heavy pieces of shower glass down some stairs and through some turns. The only downside I found during the process was the need to pay for the site visit for the quote. This payment is credited to the bill and it wound up being a non-issue due to selecting BH environmental for the job, but none of the other companies I had out requested payment for the quoting visit.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.

Very thorough and fast response and service. Great inspection and very detailed about requested…read moreproperty. Report took 48 hours. The report provided observations, gaps and recommendations.

Incredible service! I called Home Inspection Experts desperate to get a same day inspection and…read morethey were able to accommodate me. I was purchasing an older home in Long Beach and I was worried that I was making a bad decision but there just isn't that many homes for sale in the area where I want to live. These guys were fast and efficient and totally professional and the inspector showed up early, gave an amazing summary at the end of the inspection and explained every little detail including significant findings I needed to be aware of right away. I received a very detailed report loaded with pictures and recommendations that clearly laid out everything I needed to know from basic maintenance to urgent safety issues. I was able to move forward with my home purchase with a much better understanding of exactly what I needed to budget for as well as which items were more urgent that could be negotiated with the sellers for repair. If you want a solid inspection that will put your mind at ease hire this company. Not to mention the fact that the entire staff is very professional, kind and organized. I would use them again and again on a future purchase! Thank you Home Inspection Experts you guys deserve 10 stars!!!

James did a thorough and comprehensive inspection of the house we are in escrow in. He spent three…read morehours inspecting the place and sent us a very detailed report. It's like a homeowners manual essentially. Definitely recommend

They skipped hot water heater during home inspection. The…read morewater heater leaked causing water damage to my condo as well as condo below. Mr Huggs refused to pay for damages. I took him to small claims court. He lost. Judge ruled Mr Huggs was at fault. Mr Huggs refused to pay after promising many times he would send a "check". I was forced to put MrHuggs in collection. He is still ducking the collection people. This incident was almost 4 years ago. Do not use this business. This business owner is not honest or ethical.

We found a mold issue in our home and we have popcorn ceiling so all contractors asked to have us…read moretest it. Davie was awesome in replying first thing right off the bat and getting us scheduled in quickly. Reason we chose him was due to great communication, fast service and price was on reasonable compared to others. We had our results back within 24 hours which was amazing. A+ Service and will recommend him to others when needed!

We needed to test an old popcorn ceiling for asbestos. Condol's replied to our call and immediately…read moregave the cost for the service over the phone. He did the testing the next day and sent a complete report on the next business day. We were very satisfied.

I was put in a very difficult position due to the air conditioning company that I hired to repair…read morethe ductwork on my property. After they started the job it was discovered that they were unqualified to remove the ductwork and insulation properly. I wasn't aware that houses built in the 1960's used asbestos and throughout the house. The asbestos needed to be properly removed before any repair work could be performed. However the company gave me the impression that they were skilled and licensed to perform the removal. It was never mentioned to me that specific steps needed to be taken when dealing with asbestos. While removing the damaged ductwork they disturbed the asbestos thus making the house uninhabitable. Tony's company was brought in to perform the test for the asbestos. Asbestos was detected. Tony was very professional and helpful to explain the situation and provided information of what the next step entailed to resolve this matter. The testing report and procedure 5 plan was prepared by Titan. The report and work plan needed to be submitted to the SCAQMD for approval. His knowledge regarding this matter was absolutely first rate. He helped guide me through this difficult process. I would highly recommend employing Tony's expertise if you are ever get involved with this situation. You will be in good hands.

Completely unresponsive. They don't do wall samples…read more Their outside air sample was too close to the house . They did not have a diagram in their report showing where their samples were taken , and their report was riddled with errors. Phone calls and emails did not produce results. The bad reviews were correct about this company. My public adjuster insisted on using them. They dragged their feet from the very beginning by a couple of weeks, and again for the report, and now the report is flawed. And no response from the company.